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2024 Tesla Cybertruck

Owner reports · Recalls · Investigations

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 13 of 170 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

22 crash reports2 fire reports13 injury reports

Visibility/wiper complaints

16 reports
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Mileage unknown · May 29, 2026
Visibility/wiper

My vehicle's windshield wipers were completely inoperable for an extended period. I drove this vehicle across multiple states without functional windshield wipers — confirmed on a recorded Tesla corporate support call dated May 21, 2026. This is also covered under NHTSA Recall 24V456000 (Windshield Wiper Motor failure), which Te…

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My vehicle's windshield wipers were completely inoperable for an extended period. I drove this vehicle across multiple states without functional windshield wipers — confirmed on a recorded Tesla corporate support call dated May 21, 2026. This is also covered under NHTSA Recall 24V456000 (Windshield Wiper Motor failure), which Tesla Pensacola failed to identify or perform. Tesla Council Bluffs, IA identified this recall as requiring urgent attention. Safety risk: Operating a vehicle at highway speed without functional windshield wipers in any precipitation is extremely dangerous. I drove cross-country in this condition. Manufacturer response: Tesla Pensacola stated the vehicle had "nothing wrong." Tesla Council Bluffs identified the recall. Recall has still not been performed.

NHTSA ODI #11740919

Mileage unknown · Feb 23, 2026
Exterior LightingStructureVisibility/wiperInjury

I have the Foundation Cyberbeast, the model which has an OEM light bar on windshield. While driving on 2-22-2026 at approximately 3:30 pm on the 5 freeway near Santa Ana, the appx 4 ft long light bar flew off and ricocheted violently on vehicle, while still attached by the power cord. This damaged many parts of my vehicle, speci…

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I have the Foundation Cyberbeast, the model which has an OEM light bar on windshield. While driving on 2-22-2026 at approximately 3:30 pm on the 5 freeway near Santa Ana, the appx 4 ft long light bar flew off and ricocheted violently on vehicle, while still attached by the power cord. This damaged many parts of my vehicle, specifically the glass roof, front windshield, and various body components which were shattered or scratched. I cut my hands. Your database says there are 0 open recalls and that is a lie by Tesla, because they sent me a notice months ago saying they are awaiting mechanical attachment methods. So they know they need to change the attachment method from epoxy to mechanical, but are falsely reporting to the government that they already did so.

NHTSA ODI #11719780

Mileage unknown · Oct 4, 2025
Exterior LightingVisibility/wiper

In a rain situation the wind shield wiper is not operating when it’s pouring rain outside or even a drizzle. The wiper never goes off. It has to be manually turned on for the windshield wiper to actually work. Also, the lighting on the vehicle is very dim because the vehicle pretty much only operates off of two tiny fog lights, …

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In a rain situation the wind shield wiper is not operating when it’s pouring rain outside or even a drizzle. The wiper never goes off. It has to be manually turned on for the windshield wiper to actually work. Also, the lighting on the vehicle is very dim because the vehicle pretty much only operates off of two tiny fog lights, and in a low visibility area there’s not enough lighting to actually see the road and bicycle is biking on the roadways even in a dark situations, it’s the same thing not enough lighting to actually see anything on the road.

NHTSA ODI #11691353

Mileage unknown · Sep 30, 2025
Visibility/wiper

The adhesive that attaches the front windshield is separating from the front windshield also it appears the the actual windshield is delaminating. This is causing a hazzard to driving. Especially when the sun is coming right at the vehicle.

NHTSA ODI #11690617

Mileage unknown · Jun 18, 2025
Visibility/wiper

The wiper on the vehicle can not be controlled and set off manually. The auto wipe system repeatedly turns on and dry wipes the glass which reduces visibility for both the driver as well as the camera based safety systems. This is a software bug that has gone unfixed and unacknoledged by Tesla for over 6 months. This happens on …

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The wiper on the vehicle can not be controlled and set off manually. The auto wipe system repeatedly turns on and dry wipes the glass which reduces visibility for both the driver as well as the camera based safety systems. This is a software bug that has gone unfixed and unacknoledged by Tesla for over 6 months. This happens on every drive multiple times every day regardless of weather conditions.

NHTSA ODI #11667797

Mileage unknown · Mar 20, 2025
Visibility/wiper

Windshield wiper fell off, Tesla was unable to get me an appointment to repair for a month and stating it was wear and tear that made it fall off.

NHTSA ODI #11649432

Mileage unknown · Feb 3, 2025
Visibility/wiper

On [XXX], while driving highways for over 2 hours, the windshield became very dirty with dried debris from the road. I activated the window cleaning function on the steering wheel ( for the first time) and could not clear the dirt from the passenger side. I tried many times, but no result. The drivers side did clean acceptabl…

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On [XXX], while driving highways for over 2 hours, the windshield became very dirty with dried debris from the road. I activated the window cleaning function on the steering wheel ( for the first time) and could not clear the dirt from the passenger side. I tried many times, but no result. The drivers side did clean acceptably. But not the passenger side! I could see arcs on the windshield where the wiper attempted to drop fluid. There were 8 or 9 such arcs left after the wiper withdrew. I did see cleaning solvent near the outside of the windshield. But I could not see out of the windshield. Reported same to Teslas customer svc and a service visit was scheduled for Jan. 8, 2025. By this time I had manually cleaned the window and verified the solvent well was full. Svc agent said, no one else complaining and system is operating 100% as designed. Experienced same situation again on [XXX]. Customer svc again scheduled an on site svc call for Feb 7 2025. I then saw on facebook, over 50 other people complaining of exactly the same problem. Most had tried svc and heard the same informational as I. Some included photos of the problem, some had their wiper or pump replaced, other e told that Tesla was planning an OTA update to cure the problem. I did a walk-in to svc on Jan 27,2025, and was told there is no guidance from corporate on this matter and that as far as they knew, corporate was not aware of the problem. I'll keep my appointment on Fri and hopefully I'll have some relief. I hate not seeing things coming from my right side! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11640313

Mileage unknown · Jan 30, 2025
Visibility/wiper

The wiper will not clear the windshield it only smears and leaves streaks causing visibility issues. The automated wiping feature also does not operate properly and it will wildly wipe at high speed with nothing on the window and then do nothing when it is covered in water and road dirt. It will also dry wipe for no reason a…

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The wiper will not clear the windshield it only smears and leaves streaks causing visibility issues. The automated wiping feature also does not operate properly and it will wildly wipe at high speed with nothing on the window and then do nothing when it is covered in water and road dirt. It will also dry wipe for no reason and smear what ever is on the window causing a visibility issue and then with the unfortunate combination of poor washer fluid output and poor blade contact it cannot clean the windshield properly. To be clear, it does not just take awhile to clean, it cannot clean the window regardless of how long you use the wiper wash function. It is a complete failure and I cannot get Tesla to address it. I made an appointment Dec. 6th for Jan. 31st (first available) and it was pushed, with no reason, to Feb 27th. After my current business trip, I will be discontinuing driving the vehicle if there is any chance of bad weather, it is that bad of an visibility issue and would be as unsafe as me driving without my glasses, looking through streaks and haze obscure important details I feel I cannot see the roadway good enough to operate the Cybertruck safely.

NHTSA ODI #11639540

Mileage unknown · Jan 15, 2025
Visibility/wiper

When any salt or other road debris is present on the windshield, the windshield wiper along with the washer fluid does not clean the windshield. Instead the windshield visibility is worse leading to low visibility. Overall I believe there are two flaws: 1. The wiper does not have enough downward force to keep enough contact wit…

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When any salt or other road debris is present on the windshield, the windshield wiper along with the washer fluid does not clean the windshield. Instead the windshield visibility is worse leading to low visibility. Overall I believe there are two flaws: 1. The wiper does not have enough downward force to keep enough contact with the windshield 2. When you attempt to clean using the washer fluid spray there is not enough washer fluid sprayed onto the windshield. Instead the amount is so low that it leads to additional streaking causing additional visibility issues. Due to this anytime I drive with salt on the roads I am at an increase risk to any issues that can occur during lower visibility while driving. Many others have also reported the same behavior [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11636027

Mileage unknown · Dec 19, 2024
Visibility/wiper

During back camera was covered with rain, rear view was totally blind bec of rain drops. It's unsafe with rain and back camera totally covered with rain drop

NHTSA ODI #11631702

Official recalls

11

26V255000 · Service Brakes, Hydraulic:foundation Components:disc:rotor; Wheels:lugs/nuts/bolts/studs

Apr 21, 2026

Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles equipped with 18-inch steel wheels. The brake rotor stud holes may crack and allow the stud to separate from the wheel hub.

Consequence & remedy

Consequence: Wheel stud separation can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Tesla Service will replace the front and rear brake rotors, hubs, and lug nuts, free of charge. Owner notification letters were mailed June 20, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-33-003.

Additional source detail variants (2)

Service Brakes, Hydraulic:foundation Components:disc:rotor

Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles equipped with 18-inch steel wheels. The brake rotor stud holes may crack and allow the stud to separate from the wheel hub.

Consequence: Wheel stud separation can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Tesla Service will replace the front and rear brake rotors, hubs, and lug nuts, free of charge. Owner notification letters were mailed June 20, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-33-003.

Wheels:lugs/nuts/bolts/studs

Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles equipped with 18-inch steel wheels. The brake rotor stud holes may crack and allow the stud to separate from the wheel hub.

Consequence: Wheel stud separation can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Tesla Service will replace the front and rear brake rotors, hubs, and lug nuts, free of charge. Owner notification letters were mailed June 20, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-33-003.

25V735000 · Exterior Lighting

Oct 27, 2025

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles equipped with a service-installed off-road light bar accessory. An incorrect surface primer may have been used to attach the lightbar to the windshield, causing the light bar to loosen and detach.

Consequence & remedy

Consequence: A detached light bar may fall, creating a road hazard for other vehicles and increasing the risk of a crash.

Remedy: Tesla Service will inspect the light bar and install an additional mechanical attachment or replace the light bar using tape to adhere the light bar to the windshield as well as an additional mechanical attachment as necessary, free of charge. Owner notification letters were mailed April 9, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-90-001.

25V699000 · Electrical System:software; Exterior Lighting

Oct 14, 2025

Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles operating software prior to 2025.38.3. The vehicle controller software may cause the front parking lights to be too bright and exceed the maximum light output, adversely affecting the vision of other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Parking lights that are too bright can reduce visibility of oncoming drivers, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-008.

Additional source detail variants (2)

Exterior Lighting

Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles operating software prior to 2025.38.3. The vehicle controller software may cause the front parking lights to be too bright and exceed the maximum light output, adversely affecting the vision of other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Parking lights that are too bright can reduce visibility of oncoming drivers, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-008.

Electrical System:software

Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles operating software prior to 2025.38.3. The vehicle controller software may cause the front parking lights to be too bright and exceed the maximum light output, adversely affecting the vision of other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Parking lights that are too bright can reduce visibility of oncoming drivers, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-008.

25V170000 · Structure:body

Mar 18, 2025

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Cybertruck vehicles. The light bar can delaminate and detach from the vehicle.

Consequence & remedy

Consequence: A detached light bar can become a road hazard, increasing the risk of a crash.

Remedy: Tesla service will replace the cant rail assembly, free of charge. Owner notification letters were mailed September 19, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-10-001.

24V935000 · Tires:pressure Monitoring And Regulating Systems

Dec 17, 2024

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence & remedy

Consequence: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

24V832000 · Electrical System:propulsion System:inverter

Nov 5, 2024

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. A fault in the drive inverter may cause a loss of drive power to the wheels.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Tesla service will replace the drive inverter, free of charge. Owner notification letters were mailed January 4, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-40-009.

24V718000 · Back Over Prevention:software

Sep 26, 2024

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The rearview camera image may be delayed after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A delayed rearview image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed November 25, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-016.

24V456000 · Visibility:windshield Wiper/washer:motor

Jun 19, 2024

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. Excessive electrical current can cause the front windshield wiper motor controller to fail.

Consequence & remedy

Consequence: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Tesla service will replace the wiper motor, free of charge. Owner notification letters were mailed October 1, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-006.

24V457000 · Structure:body

Jun 19, 2024

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The trunk bed trim sail applique could have been improperly adhered and can loosen.

Consequence & remedy

Consequence: A loose applique can detach from the vehicle, creating a road hazard for following motorists and increasing the risk of a crash.

Remedy: Tesla service will apply adhesion promoter and pressure sensitive tape or replace missing applique as necessary, free of charge. Owner notification letters were mailed August 18, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-12-006.

24V276000 · Vehicle Speed Control:accelerator Pedal

Apr 17, 2024

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The accelerator pedal pad may dislodge and cause the pedal to become trapped by the interior trim.

Consequence & remedy

Consequence: A trapped accelerator pedal can cause the vehicle to accelerate unintentionally, increasing the risk of a crash.

Remedy: Tesla service will replace or repair the accelerator pedal assembly, free of charge. Owner notification letters were mailed June 18, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-33-003.

24V051000 · Electrical System: Instrument Cluster/panel

Jan 30, 2024

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence & remedy

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA26002 · Fsd Collisions In Reduced Roadway Visibility Conditions

Opened Mar 18, 2026 · No close date supplied

Status: open (inferred from source dates) · Electrical System:adas

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.

PE25012 · Traffic Safety Violations While Full Self Driving ("fsd") Is Engaged

Opened Oct 7, 2025 · No close date supplied

Status: open (inferred from source dates) · Electrical System:adas

The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary.  The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.

PE24031 · Fsd Collisions In Reduced Roadway Visibility Conditions

Opened Oct 17, 2024 · Closed Mar 18, 2026

Status: closed (inferred from source dates) · Electrical System:adas

On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or modifications by Tesla to the FSD system that may affect the performance of FSD in degraded roadway visibility conditions, including the timing, purpose, and capabilities of any such updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. During this phase of the investigation, ODI reviewed the materials provided by Tesla detailing any actions taken, or changes, modifications, and updates made that may relate to the alleged defect. ODI reviewed information related to Tesla’s transition to a vision-only perception system, and its deployment of the strategy in vehicles. ODI’s findings include information on limitations of the vision-only perception system and updates made in response to known subject crashes. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. ODI reviewed certain public statements, including those made during an April 2025 earnings call, in which Tesla stated that it had developed a breakthrough “direct photon-counting” capability that eliminates the degradation that the camera-based system experiences when glare is encountered. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI has discussed individual incidents and its initial findings with Tesla. Based on Tesla’s post-incident analysis, the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s FSD system fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants where the camera-based system performance degrades significantly. In the crashes that ODI has reviewed, the FSD system did not detect common roadway conditions that impaired its visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. ODI is upgrading this investigation (PE24031) to Engineering Analysis (EA) 26002 to further evaluate this matter. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.

RQ24009 · Recall 23V838 Remedy Effectiveness

Opened Apr 25, 2024 · No close date supplied

Status: open (inferred from source dates) · Electrical System:adas:driver Monitoring:software

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and Tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. EA22002 (upgraded from PE21020) was opened to investigate whether Tesla’s Autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. The work conducted in these investigations aligns with Tesla’s conclusion in its 23V838 recall filing. During EA22002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. Tesla filed Recall 23V838 to address concerns regarding the Autopilot system investigated in EA22002. Following deployment of the remedy in Recall 23V838, ODI identified concerns due to post-remedy crash events and results from preliminary NHTSA tests of remedied vehicles. Also, Tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. Tesla has also deployed non-remedy updates to address issues that appear related to ODI’s concerns under EA22002. This investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. ODI is therefore opening this Recall Query investigation to further evaluate the adequacy of the remedy for recall 23V838.