NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
74 reports118,374 miles · Mar 21, 2016
EngineFuel/propulsion SystemUnknown Or Other
I WAS SOLD A VEHICLE WITHOUT BEING INFORMED THAT APPROXIMATELY 8,000 MILES PRIOR THE VEHICLE HAD MAJOR ENGINE ISSUES, AS THE TIMING CHAINS HAD TO BE REPLACED. THE VEHICLE WAS SOLD WITH A WARRANTY THAT THE WARRANTY COMPANY AND DEALERSHIP FAIL TO COMPLY WITH. I HAVE CONTACTED THE DEALERSHIP NUMEROUS TIMES ABOUT VARIOUS ISSUES THE …
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I WAS SOLD A VEHICLE WITHOUT BEING INFORMED THAT APPROXIMATELY 8,000 MILES PRIOR THE VEHICLE HAD MAJOR ENGINE ISSUES, AS THE TIMING CHAINS HAD TO BE REPLACED. THE VEHICLE WAS SOLD WITH A WARRANTY THAT THE WARRANTY COMPANY AND DEALERSHIP FAIL TO COMPLY WITH. I HAVE CONTACTED THE DEALERSHIP NUMEROUS TIMES ABOUT VARIOUS ISSUES THE VEHICLE HAS HAD SINCE THE FIRST DAY OF TAKING IT OFF THE LOT, YET THE DEALER REFUSES TO CORRECT ANY ISSUES. WHILE I WAS DRIVING HOME FROM WORK ON ROUTE 65 IN MID JANUARY, THE VEHICLE BEGIN TO VIOLENTLY JERK AND BUCK, WHILE LOOSING SPEED. I PULLED THE VEHICLE OVER AND TURNED IT OFF, WHILE STILL ON THE HIGHWAY. I LET THE VEHICLE SIT, HAVING TO THE VEHICLE TOWED TO BE DIAGNOSED. ONCE THE VEHICLE WAS DIAGNOSED, I FOUND THAT THE VEHICLE WOULD NEED A NEW ENGINE. AFTER GETTING A SECOND OPINION, I FOUND THAT THE TIMING CHAINS WERE PROBABLY THE ISSUE. I BEGAN TO CONDUCT RESEARCH ON THE VEHICLE ITSELF AND FOUND THAT THE TIMING CHAINS WERE CHANGED AT 97K. NOW I AM STUCK WITH PAYING ON A DEFECTIVE UNSAFE VEHICLE.
NHTSA ODI #10850687
90,925 miles · Feb 27, 2016
Electronic Stability Control (esc)Power TrainSteeringCrash
LOST STEERING WHILE DRIVING,BECAME VERY HARD TO STEER. COST $2300 TO REPAIR. SAID DEFECT STARTED AS STEERING RACK AND CAUSED METAL TO GO THROUGHOUT THE SYSTEM AND TAKE OUT THE PUMP ALSO. ABS/TRAC CONTROL/STABILITY LIGHTS AMONG OTHERS COME ON AND LOOSE AWD. SUNROOF LEAK AND PAINT PEELING. STEERING WAS LOST AGAIN WHILE DRIVING 1.5…
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LOST STEERING WHILE DRIVING,BECAME VERY HARD TO STEER. COST $2300 TO REPAIR. SAID DEFECT STARTED AS STEERING RACK AND CAUSED METAL TO GO THROUGHOUT THE SYSTEM AND TAKE OUT THE PUMP ALSO. ABS/TRAC CONTROL/STABILITY LIGHTS AMONG OTHERS COME ON AND LOOSE AWD. SUNROOF LEAK AND PAINT PEELING. STEERING WAS LOST AGAIN WHILE DRIVING 1.5 YEARS LATER. DEFINITE RECALL SITUATION.
NHTSA ODI #10838757
Mileage unknown · Feb 20, 2016
Electronic Stability Control (esc)Steering
MY 2008 XL7 SERIVCE STABILITY CONTROL AND ABS LIGHT STAYS ON AND IT'S VERY DIFFICULT TO TURN.
NHTSA ODI #10837312
12,500 miles · Aug 27, 2015
Fuel/propulsion SystemFire
FUEL LEAK AND FUEL PUMP FAIL NO READING EVEN TANK FULL DEALER TOLD NO PROBLEM AND MAKE UNAUTHORIZED CHARGE FROM ME AND FROM FACTORY FOR FIX THE FUEL PUMP BUT NOT TRUE WHEN WENT BACK REFUSE TO FIXED AND THE WAY BACK NOTICED FIRE ON THE LEFT WE GOT CONTROLLED BY HELP FROM OTHER DRIVERS ON THE HIGHWAY AND I WAS LUCKY THAT HAPEN WHE…
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FUEL LEAK AND FUEL PUMP FAIL NO READING EVEN TANK FULL DEALER TOLD NO PROBLEM AND MAKE UNAUTHORIZED CHARGE FROM ME AND FROM FACTORY FOR FIX THE FUEL PUMP BUT NOT TRUE WHEN WENT BACK REFUSE TO FIXED AND THE WAY BACK NOTICED FIRE ON THE LEFT WE GOT CONTROLLED BY HELP FROM OTHER DRIVERS ON THE HIGHWAY AND I WAS LUCKY THAT HAPEN WHEN TRAFICE WAS SO SLOW
NHTSA ODI #10759862
110,649 miles · Jun 19, 2015
Electronic Stability Control (esc)Service Brakes
WARNINGS: SERVICE STABILITY CONTROL, SERVICE TRACTION CONTROL, AWD OFF, ABS. INTERMITTENTLY APPEARS AND GOES AWAY. NO RHYME OR REASON, JUST NERVE RACKING. STEERING ON THE VEHICLE IS HARD.
NHTSA ODI #10726305
95,000 miles · May 14, 2015
Electrical SystemElectronic Stability Control (esc)Structure
MY SUZUKI XL-7 PAINT HAS PEELED OFF THE BACK DOOR AND THE TOP OF THE CAR A MECHANIC STATED ITS A TRIPLE COAT PAINT JOB BECAUSE OF THE COLOR WHICH IS PEARL WHITE. THE IS DEFINITELY A MANUFACTURE PROBLEM BUT THEY ARE PATHETIC. THE PAINT IS PEELING SO BAD I'M SCARED TO WASH THE VEHICLE BECAUSE THE PAINT MAY COME OFF! THEN THE ELECT…
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MY SUZUKI XL-7 PAINT HAS PEELED OFF THE BACK DOOR AND THE TOP OF THE CAR A MECHANIC STATED ITS A TRIPLE COAT PAINT JOB BECAUSE OF THE COLOR WHICH IS PEARL WHITE. THE IS DEFINITELY A MANUFACTURE PROBLEM BUT THEY ARE PATHETIC. THE PAINT IS PEELING SO BAD I'M SCARED TO WASH THE VEHICLE BECAUSE THE PAINT MAY COME OFF! THEN THE ELECTRICAL IS WORSE I GET IN THE DOOR CHIME GOES THROUGH THE SPEAKERS AT HIGH VOLUME. THE STABILITY CONTROL KEEPS CUTTING OFF AND ON AND SO DOES THE CHECK ENGINE LIGHT.
NHTSA ODI #10716560
Mileage unknown · Feb 12, 2015
Electronic Stability Control (esc)
DRIVING AND STABILITY CONTROL, TRACTION CONTROL LIGHT AND ENGINE LIGHT CAME ON. PULLED OVER PUT IN PARK AND WHILE SITTING THERE SPEEDOMETER SHOOTS UP TO 80 MPH, NOTICE THE CAR IS IN PARK. THE DOORS START LOCKING AND UNLOCKING BY THEMSELVES. TOOK IT IN TO GET FIX THEY SAID ITS THE ROLLOVER SENSOR PAID TO HAVE THAT REPLACED. 3 DA…
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DRIVING AND STABILITY CONTROL, TRACTION CONTROL LIGHT AND ENGINE LIGHT CAME ON. PULLED OVER PUT IN PARK AND WHILE SITTING THERE SPEEDOMETER SHOOTS UP TO 80 MPH, NOTICE THE CAR IS IN PARK. THE DOORS START LOCKING AND UNLOCKING BY THEMSELVES. TOOK IT IN TO GET FIX THEY SAID ITS THE ROLLOVER SENSOR PAID TO HAVE THAT REPLACED. 3 DAYS LATER SAMETHING HAPPENED. APPARENTLY THAT'S WASN'T THE PROBLEM. TAKING IT BACK TO THE SHOP. *TR
NHTSA ODI #10683043
61,000 miles · Jan 8, 2015
Electrical SystemStructureVisibility
WELL THE SUNROOF HAS STARTED TO LEAK INTO THE DRIVER SIDE AND THIS IS WHEN IT RAINS. I'VE BEEN HAVING THIS ISSUE OVER A YEAR NOW AND SAME ISSUES FROM SUZUKI STATES THEY CAN'T HELP ME CAUSE ITS NOT IN WARRANTY AND I EXPLAINED TO THEM IT'S A KNOWN ISSUE WHEN I RESEARCH IT AND I TOLD THEM THERE IS NEEDING TO BE A RECALL AND IT'S NO…
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WELL THE SUNROOF HAS STARTED TO LEAK INTO THE DRIVER SIDE AND THIS IS WHEN IT RAINS. I'VE BEEN HAVING THIS ISSUE OVER A YEAR NOW AND SAME ISSUES FROM SUZUKI STATES THEY CAN'T HELP ME CAUSE ITS NOT IN WARRANTY AND I EXPLAINED TO THEM IT'S A KNOWN ISSUE WHEN I RESEARCH IT AND I TOLD THEM THERE IS NEEDING TO BE A RECALL AND IT'S NOT GOOD CAUSE OF THE ELECTRONIC IT'S GOING ON IN DASH AND THROUGH. THEY JUST SAID SORRY. I AM SO FED UP WITH THIS AND LACK OF CARING. I CAN SEE WHY THEY WENT BANKRUPT AND I AM HOPING A RECALL CAN HAPPEN SOON ON A LOT OF THESES ISSUES AND THAT ARE SO CLEARLY OUT THERE WITH MORE THAN MINE. PLEASE PLEASE PLEASE HELP ME. *TR
NHTSA ODI #10671185
64,680 miles · Jan 8, 2015
Structure
WELL I AM SO VERY UPSET I WAS DRIVING TO WORK AND PULLED AND GOT OUT OF MY SUV AND TURNED AROUND TO ARM THE CAR. WHEN I LOOKED AND SEEN ALL THE TOP PAINT PEELED BACK ABOVE THE DRIVER REAR SIDE ALMOST TO FRONT DOORS OF DRIVER SIDE ALL WAY BACK AND ALL WAY TO METAL LIKE IT WAS NEVER PAINTED AND JUST PEELING OFF AND STILL COMING OF…
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WELL I AM SO VERY UPSET I WAS DRIVING TO WORK AND PULLED AND GOT OUT OF MY SUV AND TURNED AROUND TO ARM THE CAR. WHEN I LOOKED AND SEEN ALL THE TOP PAINT PEELED BACK ABOVE THE DRIVER REAR SIDE ALMOST TO FRONT DOORS OF DRIVER SIDE ALL WAY BACK AND ALL WAY TO METAL LIKE IT WAS NEVER PAINTED AND JUST PEELING OFF AND STILL COMING OFF. AND I THINK THIS IS DEFINITELY A MANUFACTURER DEFECT CAUSE I PICKED A PIECE OF THE CHUNK OF PAINT OFF GROUND AND SO BRITTLE AND CRUMBLED. I NEED THIS MATTER ADDRESSED AND I TRIED TO TALK TO SUZUKI AGAIN AND THEY SAID SORRY YOUR OVER YOUR WARRANTY PERIOD AND SAID THEY HAVEN'T HAD ANY KNOWN ISSUES AND I DO HAVE PICTURES AND I AM EXTREMELY UPSET AND A 30, 000 DOLLAR CAR AND SHOULDN'T BE DOING THIS AND HAVE ONLY BEEN 5 YEARS. THEY JUST TOLD ME SORRY AGAIN AND I NEED HELP TO GET THIS FIXED. I HAVE PICTURES WAITING. *TR
NHTSA ODI #10671179
52,680 miles · Jan 8, 2015
Electronic Stability Control (esc)
WHEN STARTING CAR THE DASH COMES UP STATING STABILITY CONTROL NEEDS SERVICED AND TURNS OFF PLUS MY TRACKING CONTROL OFF. THEN ONCE YOU KEEP GOING WILL START WORKING AFTER 15 MINUTES. ITS, CRAZY CAUSE TRIED TO TALK TO SUZUKI AUTO OF AMERICA AND THEY JUST BLEW OFF ANY ISSUES AND STATED SORRY CAN'T HELP YOU OUT OF WARRANTY AND SAID…
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WHEN STARTING CAR THE DASH COMES UP STATING STABILITY CONTROL NEEDS SERVICED AND TURNS OFF PLUS MY TRACKING CONTROL OFF. THEN ONCE YOU KEEP GOING WILL START WORKING AFTER 15 MINUTES. ITS, CRAZY CAUSE TRIED TO TALK TO SUZUKI AUTO OF AMERICA AND THEY JUST BLEW OFF ANY ISSUES AND STATED SORRY CAN'T HELP YOU OUT OF WARRANTY AND SAID NOT A LOT OF PEOPLE HAVE REPORTED IT TO BE A RECALL. I WAS LIKE IT'S A 30,000 DOLLAR SUV AND I SAID NO WONDER THEY WENT INTO BANKRUPTCY. IT'S SO UPSETTING NOT EVEN THAT OLD LOW MILEAGE AND IT'S NOW ON MY SUV HAS 64,680 AND STILL SANE ISSUE AND MORE. CAN'T BELIEVE THERE ISN'T MORE OUT THERE NOT TO HAVE A RECALL. I WOULD BELIEVE THIS IS A HUGE SAFETY ISSUE CAUSE OF ALL THE BRAKES AND STABILITY OF CAR. PLEASE HELP ME. *TR
NHTSA ODI #10671173