2004 Suzuki XL-7

AIRBAG LIGHT CAME ON IN JULY 2010 FOR MY SUZUKI XL-7. CAR WAS TAKEN TO SUZUKI DEALER WHO DIAGNOSED PROBLEM (FOR $150) AS A DEFECTIVE AIRBAG SENSING AND DIAGNOSTIC MODULE ($1,232). HOWEVER, DEALER DID NOT GUARANTEE THIS FIX WOULD SOLVE PROBLEM. MANY INTERNET COMMENTS DESCRIBE MANY OTHER SUZUKI VEHICLES EXPERIENCING THIS EXACT PROBLEM THAT HAS BEEN MANIFESTING ITSELF OVER MANY YEARS. IN FACT, FOUR WHEELER MAGAZINE WROTE WHEN IT TESTED THE VEHICLE THAT IT EXPERIENCED THE SAME PROBLEM. LETTER WAS SUBSEQUENTLY SENT TO SUZUKI MOTORS IN BREA CA IN JULY 2010 DESCRIBING PROBLEM AND ASKING FOR IT TO BE REPAIRED SINCE IT IS A KNOWN AND PUBLISHED SAFETY DEFECT. THEY RESPONDED VERBALLY AND STATED THAT THE DEALER HAD NOT PROPERLY DIAGNOSED AND REPAIRED THE CAR AND ASKED ME TO RETURN THE VEHICLE TO THE DEALER AND THE SUZUKI FACTORY TECH WOULD HELP THEM FIX IT. I ARRIVED TO THE DEALER AND SUZUKI DEMANDED THAT I REPAY THE DIAGNOSIS FEE OF $150 EVEN THOUGH THE PROBLEM HAD ALREADY BEEN DIAGNOSED. THIS IS A COMMON PROBLEM THAT AFFECTS THE SAFETY OF THE VEHICLE AND SUZUKI SHOULD RECALL THE VEHICLES AND REPAIR THE PROBLEM. *TR

SUZUKI WILL NOT FIX UNDER WARRANTY . SUZUKI WANT CUSTOMERS TO PAY FOR THE REPAIR EVEN KNOWING THAT THIS IS A FAULT EQUIPMENT AND IS SAFETY RELATED. BELLOW IS THE INFORMATION THAT I GOT FROM A WEB SITE. WHERE OTHERS ARE HAVING THE SAME PROBLEM. TSB NO. TS 02 12144R -------------------------------------------------------------------------------- DSHANE01, HERE'S A LINK TECHNICAL BULLETIN FOR SUZUKI XL-7 AND THERE IS NO RECALL INFORMATION AT HOME | NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION(NHTSA) | U.S. DEPARTMENT OF TRANSPORTATION IT SEEMS TO ME THIS WOULD INVOLVE A RECALL OR FREE FIX SINCE ITS A SAFETY ISSUE. TSB NO. TS 02 12144R DIVISION: AUTOMOTIVE SECTION TITLE: RESTRAINTS CATEGORY: TECHNICAL SUBJECT: ?AIRBAG? LIGHT ON AND CLOCK/TEMP DISPLAY FLASHES MODEL(S): GRAND VITARA XL-7 YEAR: 2004 CONDITION: CLOCK/TEMP DISPLAY FLASHING AND ?AIRBAG? LIGHT ALWAYS ON. CODES B1019 STORED IN SDM AND B1207 STORED IN OCM AND CODE B1155 STORED IN THE BCM CAUSE: CERTAIN LOADING CONDITIONS MAY CAUSE THE FOUR WEIGHT SENSORS IN THE FRONT PASSENGER?S SEAT TO SENSE UNEQUAL LOADING. THIS UNEQUAL LOADING CAUSES AN ERROR IN THE OCCUPANT CLASSIFICATION MODULE (OCM) WHICH WILL SET A CODE OR CODES. CORRECTION: A NEW ADJUSTER SET FRONT RIGHT (86605-53JA1) IS NOW AVAILABLE. THIS SET INCLUDES NEW UPDATED SENSORS AND UPDATED OCM TO CORRECTLY CALCULATE WEIGHT ON THE SEAT EVEN IF THERE IS UNEQUAL LOADING. PLEASE FOLLOW THE APPROPRIATE SERVICE MANUAL PROCEDURE FOR REMOVAL AND INSTALLATION. REVISION: THE ADJUSTER SET FRONT SEAT INCLUDES THE OCM AND WEIGHT SENSORS AND THEY ARE A MATCHED SET TO THE TRACK ASSEMBLY. NO OTHER PARTS ARE REQUIRED FOR THIS REPAIR. NOR WILL WARRANTY REIMBURSE FOR ANY OTHER PARTS CLAIMED FOR THIS REPAIR. WARNING: THE OCM AND SEAT TRACK ARE A MATCHED SET. DO NOT SEPARATE THEM AT ANY TIME. DO NOT ORDER PARTS SEPARATELY. THIS REPAIR IS TO BE DONE ONLY WITH LISTED PART NUMBER BELOW. *TR

THAT SUZUKI FEELS THAT IT IS EASIER TO PAY PEOPLE OFF THAT HAVE LOST THERE LIFE OR THAT HAVE BEEN HURT IN A CAR ACCIDENT THAN TO PUT IN A SIMPLE PART THAT WILL PREVENT THERE CARS THEY HAVE BUILT FROM CRUSHING! I AM LETTING YOU KNOW THIS BECAUSE MY MOTHER WAS KILLED ON MAY 18, 2008 WHILE DRIVING HER SUZUKI XL 7 (2004) ON THE WAY HOME FROM SPENDING THE WEEKEND WITH HER 3 GRANDCHILDREN IN CAPE CORAL, FL. SHE WAS TRAVELING NORTH ON I-75 AND WHEN HER CAR AND ANOTHER COLLIDED. OUR LIVES WHERE CHANGED FOREVER. MY MOTHERS CAR ROLLED 2.5 TIMES AND LANDED ON THE ROOF SIDE AND HER CAR WAS CRUSHED BEYOND ANYTHING YOU COULD IMAGINE. THEY COULD NOT GET THROUGH THE METAL THAT WAS ALL TANGLED AND MASHED TOGETHER, SO THEY HAD TO USE THE JAWS OF LIFE REMOVE MY MOTHER FROM HER CAR. I AM NOT WRITING YOU THIS OUT OF PITY BUT MY HEART GOES OUT TO ALL THOSE WHO ARE DRIVING A SUZUKI XL 7 (2004) THAT LITTLE DO YOU KNOW THAT IF YOU ARE TO ROLL THERE IS NO PROTECTION FOR YOU. PLEASE TAKE WHATEVER ACTION YOU FEEL YOU NEED TO DO TO PROTECT YOU AND YOUR FAMILY AND OTHERS YOU KNOW THAT MIGHT NOT BE AWARE OF THIS PROBLEM THAT SUZUKI IS AWARE OF, BUT FEEL IT IS COST EFFECTIVE TO JUST PAY PEOPLE TO KEEP THERE MOUTHS SHUT! PLEASE HELP ME FIX THIS AWFUL PROBLEM SO THAT SOMEONE ELSE DOES NOT FEEL THE PAIN THAT I AM FEELING WITH THE LOSS OF MY MOTHER. *TR

TL*THE CONTACT OWNS A 2004 SUZUKI XL-7. WHEN THE CONTACT STARTED THE VEHICLE, THE BATTERY AND ABS WARNING LIGHTS ILLUMINATED. THE 4X2 LIGHT BEGAN FLASHING ON AND OFF. WHILE DRIVING 50 MPH, THE RADIO BEGAN BLINKING OFF AND ON. THE CONTACT ATTEMPTED TO ROLL THE WINDOW DOWN AND THE RADIO COMPLETELY SHUT OFF. HE PULLED OFF THE EXPRESSWAY WHEN HE NOTICED THE GAS WARNING LIGHT INDICATING THAT THERE WAS NO FUEL LEFT IN THE VEHICLE. HE ATTEMPTED TO TURN A CORNER AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE CURB AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,490 AND CURRENT MILEAGE WAS 33,600. THE CONSUMER STATED THE VEHICLE SHUT DOWN. UPDATED 06/25/08. *JB

TL*THE CONTACT OWNS A 2004 SUZUKI XL-7. THE CONTACT NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT WOULD ILLUMINATE AT RANDOM. SHE TOOK THE VEHICLE TO THE SHOP WHEN THE PASSENGER SIDE AIR BAG LIGHT BEGAN TO ILLUMINATE AT ALL TIMES. THE MECHANIC INFORMED HER THAT THE AIR BAG SENSORS FAILED. SHE BELIEVES THAT THE FAILURE SHOULD BE RECALLED BECAUSE SHE CANNOT AFFORD TO HAVE IT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND CURRENT MILEAGE WAS 37,000. UPDATED 6/16/08 *CN UPDATED 06/16/08. *JB

BRAKES MADE LOUD GRINDING NOISE, HAVE HAD BRAKE PADS/LINERS REPLACE 3 TIMES IN THE LAST SEVERAL MONTHS. PROBLEM WILL NOT RESOLVE. BRAKE PEDAL BECOMES MUSHY AND ABS HAS FAILED SEVERAL TIMES. SEAT BELTS LOCK AND STAY LOCKED AT THE SLIGHTEST BRAKING PRESSURE AND/OR VEHICLE SPEED AND DO NOT RELEASE FOR SEVERAL MINUTES. THIS IS A SERIOUS PROBLEM THAT NO ONE SEEMS TO WANT TO ADDRESS. *JB

TL* - THE CONTACT IS CALLING ABOUT THE SAFETY RECALL (05-V452000), THAT SHE RECENTLY RECEIVED. THE CONTACT PURCHASED HER CAR ON 11/20/03, AND ON 01/21/04 THE CONTACT HAD TO RETURN IT TO THE DEALER BECAUSE HER BRAKES WERE GRINDING. THE CONTACT STATED THAT THERE WERE NO BAD ROAD CONDITIONS, AND THAT SHE WAS DRIVING 35 MPH. THE CONTACT STATED THAT IN A 2 YEARS PERIOD SHE HAS TAKEN HER CAR TO THE DEALER NINE TIMES AND TO AN OUTSIDE MECHANIC 5 TIMES AND EACH TIME THE PROBLEM WAS WITH HER BRAKES. THE CONTACT STATED THAT SHE HAS ALL RECEIPTS AND ALL INFORMATION CONCERNING THE MANY TRIPS SHE HAS MADE TO HAVE HER BRAKES FIXED.