2003 Suzuki XL-7

The contact owns a 2003 Suzuki XL7. The contact stated while driving approximately 10 MPH, the vehicle lost motive power and stalled. The contact stated that the failure was intermittent. The failure also occurred right after starting the vehicle. During the failure, the vehicle lost braking and power steering functionality. The contact stated that the vehicle coasted to a stop and she was able to restart the vehicle. Additionally, several unknown warning lights illuminated off and on during the failure. The vehicle was taken to the dealer and diagnosed for the brake failure however, the cause of the failure was not determined. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 204,000.

TL* THE CONTACT OWNS A 2003 SUZUKI XL-7. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE ACCELERATOR CABLE WAS RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 165000. UPDATED 3/24/15*CN

WHILE DRIVING 70 MPH ON THE HIGHWAY IN HEAVY TRAFFIC TO A SCHEDULED DOCTORS APPOINTMENT FROM TOLEDO, OHIO TO ANN ARBOR, MICHIGAN, THE POWER STEERING WHEEL BECAME STIFF AND DIFFICULT TO CONTROL AND OPERATE THE VEHICLE PROPERLY AND SAFELY. WHEN CHANGING LANES TO GET OFF THE FREEWAY AFTER DRIVING 56 MILES THE POWER STEERING WHEEL WAS HARD TO TURN WHILE EXITING OFF THE OFFRAMP. I WAS ABLE TO DRIVE TO A NEARBY SERVICE CENTER CALLED GOODYEAR. GOODYEAR ANALYZED THE VEHICLE AND SAID THE DRIVE BELT HAD BROKEN OFF THE AIR COMPRESSOR WHICH CONTROLS THE POWER STEERING BELT. GOODYEAR HAD TO PUT A NEW DRIVE BELT ON, WHICH COST ME $115.89. ADDITIONALLY, GOODYEAR SAID THE A/C COMPRESSOR HAD MALFUNCTIONED AND THAT CAUSED THE A/C COMPRESSOR TO FREEZE UP WHICH CAUSED THE SERIOUS PROBLEM OF THE POWER STEERING BELT TO BREAK OFF. (SHREDDED) GOODYEAR'S ESTIMATE TO REPAIR THE COMPRESSOR MALFUNCTION WAS $1,500.00 DOLLARS. THE ESTIMATE COST OF THE A/C COMPRESSOR PART BY ITSELF FOR THE SUZUKI XL7 03 WAS $600 DOLLARS. ALSO, WHEN I RESEARCHED THE INTERNET FOR OTHER SIMILAR SUZUKI A/C MALFUNCTION COMPLAINTS I FOUND NUMEROUS SUZUKI XL7 OWNERS WHO HAVE COMPLAINED ABOUT THIS PROBLEM, IE., THE A/C COMPRESSOR HAS A SERIOUS HABIT OF FREEZING UP AND BREAKING THE DRIVE BELT! I BELIEVE THAT THIS IS A VERY SERIOUS SAFETY HAZARD FOR OWNERS OF SUZUKI XL7 03 MODELS AND YOUR AGENCY NEEDS TO INVESTIGATE THIS SAFETY DEFECT BEFORE THE SUZUKI XL7 CAUSES A SERIOUS VEHICLE ACCIDENT WHICH COULD RESULT IN DEATH! ADDITIONALLY,ANYTHING THAT WOULD IMPAIR THE OPERATION OF A MAJOR PART OF ANY VEHICLE IS A "SAFETY DEFECT" AND HAZARDOUS!" SUZUKI MANUFACTURERS OUGHT TO BE HELD ACCOUNTABLE FOR THIS SAFETY PROBLEM AS THEY MANUFACTURED THE SUZUKI XL7 03 AND SHOULD HAVE KNOWN THE A/C COMPRESSOR COULD MALFUNCTION WHICH IS THE CAUSE FOR THE DRIVE BELT TO BREAK OFF THE POWER STEERING. *JS

TL*THE CONTACT OWNS A 2003 SUZUKI XL-7. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THE SEAT BELT BUCKLE BECAME LOOSE AND AFTERWARD, WOULD NOT BUCKLE. SHE CALLED AN AUTHORIZED DEALER WHERE SHE WAS INFORMED OF THE PRICE OF A FULL SEAT BELT REPLACEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE CURRENT MILEAGE WAS APPROXIMATELY 111,000.

TL*THE CONTACT OWNS A 2003 SUZUKI XL7. THE CONTACT STATED THE FRONT BRAKES HAS FAIL. AS HE STEP ON THE BRAKES IT GOES ALL THE WAY TO THE FLOOR. WHEN THE PADS GET TOO THIN THE EMERGENCY LIGHT COMES ON. THE REAR AXLE SEAL HAS TO BE REPAIR TWICE BECAUSE THEY KEEP WEARING OUT. THE VEHICLE HAS BEEN TO THE DEALER MORE THAN ONCE AND THEY CANNOT FIND THE FAILURE FOR THE BRAKES. THE FAILURE MILEAGE WAS 74,000.

MY 2003 SUZUKI XL-7 STARTED MAKING NOISES AND SUDDENLY THE ENGINE DIED WHILE I WAS DRIVING ON A MAJOR ROAD AT AN INTERSECTION DURING HEAVY TRAFFIC. MY CAR WOULD NOT CRANK BACK UP AND I HAD TO HAVE A POLICE OFFICER HELP ME PUSH MY CAR THROUGH THE INTERSECTION AND CALL A TOW TRUCK. THE TOW TRUCK TOOK MY CAR TO THE LOCAL SUZUKI DEALERSHIP AND SERVICE DEPT. THE HEAD MECHANIC INFORMED ME AFTER INSPECTING THE VEHICLE THAT MY INTERNAL FUEL PUMP BURNT ALL MY WIRING HARNESSES UP IN THE ENTIRE CAR. I WAS LOW ON FUEL THAT DAY AND IT WAS A MIRACLE THAT THE FUEL TANK DID NOT BLOW UP AND OR THE VEHICLE DIDN'T CATCH FIRE. THE MECHANIC HAS RECORDED WHAT HE FOUND AND WE HAVE ALL THE BURNT AND DEFECTIVE ORIGINAL PARTS. I HAVE PAID A LOT AND AM STILL WAITING FOR OVER TWO MONTHS WITHOUT A CAR FOR THE PARTS TO GET IT FIXED. A RECALL NEEDS TO BE MADE AND AN INVESTIGATION ON THE FUEL PUMP THAT WAS INSTALLED IN MY CAR BY THE MANUFACTURER SUZUKI. *TR

TL*THE CONTACT OWNS A 2003 SUZUKI XL-7. THE REAR QUARTER PANEL HAS TWO SLOTS THAT ARE SPLITTING THE DRIVER SIDE AND PASSENGER SIDE REAR SEAT BELTS TROUGH THE PLASTIC. THE SEAT BELTS WERE RARELY USED. THE DEALER STATED THAT THE SEAT BELTS NEEDED TO BE REPLACED. PICTURES ARE AVAILABLE IF NEEDED. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 70,000. *UPDATED 12/12/07 *BF THE CONSUMER STATED THE SECOND AND THIRD ROWS OF SEATS PASS THROUGH THE OPENINGS IN THE INTERIOR PLASTIC TRIM. THE CONSUMER STATED THE MOLDING PROCESS USED TO MAKE THIS TRIM PANEL LEFT A FLASH LINE AROUND THE CIRCUMFERENCE OF THE HOLE. UPDATED 12/12/07 *TR

TL*THE CONTACT OWNS A 2003 SUZUKI XL-7. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR HER ENGINE TO BE SERVICED. UPON LEAVING THE DEALER, SHE NOTICED THAT THE AIR BAG LIGHT WAS ILLUMINATED. SHE RETURNED TO THE DEALER AND THEY STATED THAT THEY DID NOT HAVE ANYTHING TO DO WITH THE AIR BAG LIGHT. ACCORDING TO THE OWNER'S MANUAL, THE ILLUMINATED LIGHT SIGNIFIES THAT THE AIR BAG INDICATOR IS DISCONNECTED, PREVENTING THE AIR BAG FROM DEPLOYING. THE CONTACT SPOKE WITH THE MANUFACTURER WHO STATED THAT THE PART IS NOT UNDER WARRANTY AND THAT SHE SHOULD NOTIFY THE DEALER'S SERVICE DEPARTMENT. THE ESTIMATED COST TO HAVE THE UNIT REPLACED IS $500. THE VEHICLE HAS BEEN AT THE DEALER FOR TWO WEEKS NOW. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 38,600.

I HAD THE BRAKES CHECKED AND THE MECHANIC MADE ME AWARE OF AN ISSUE WITH THE REAR BREAKS. THE REAR AXLE SEALS HAD LEAKED ON THE REAR BRAKE PADS, DRUMS AND THE REAR AXLE. THE MECHANIC CALLED THE SUZUKI DEALERSHIP AND WAS INFORMED BY THEIR SERVICE DEPT. THAT IT WAS A PROBLEM. I WAS INFORMED THAT IT COULD HAVE RESULTED IN MY AXLE FREEZING UP AND OF COURSE MY REAR BRAKES WERE NOT UP TO PAR. THERE IS A BULLETIN OUT (MY MECHANIC TOLD ME, THE SUZUKI DEALERSHIP TOLD HIM) BUT NO RECALL. *NM