2002 Suzuki Hayabusa

TL* THE CONTACT OWNS A 2011 (NA) SUZUKI HAYABUSA MOTORCYCLE. THE CONTACT STATED THAT THE MOTORCYCLE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY HAD BEEN OVERCHARGED AND LEAKED SULPHURIC ACID. AS A RESULT, THE BATTERY AND RECTIFIER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V018000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/14/16*LJ UPDATED 6/6/18*JB

I HAVE A 2002 HAYABUSA MOTORCYCLE. ABOUT A MONTH AGO WHEN ATTEMPTING TO START THE BIKE THE STARTER GEAR WOULD SLIP AND I WOULD HEAR AN ABNORMALLY LOUD CLANKING SOUND. FINALLY, I ATTEMPTED TO START THE BIKE AND THE STARTER WOULD NOT ENGAGE, (JUST SPINNING UP). I HAD TO HAVE THE BIKE TOWED ($75) TO THE DEALER WHO IS AWARE OF THE ISSUE. WHEN I CALLED SUZUKI USA THEY REFUSED TO ACKNOWLEDGE THE ISSUE. AFTER SOME RESEARCH I DISCOVERED THAT THE ISSUE IS DISCUSSED IN TECHNICAL SERVICE BULLETIN 126 ISSUED BY SUZUKI. THEY WILL UPGRADE THE STARTER GEAR PARTS ONLY WHEN FAILURE OCCURS. I FEEL THEY SHOULD ISSUE A RECALL. *AK