2017 Suzuki GSX-R1000

TL* THE CONTACT OWNS A 2017 SUZUKI GXS-R1000. THE CONTACT STATED AFTER PARKING THE MOTORCYCLE, THE ENGINE LATER WOULD NOT START. THE MOTORCYCLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD FAILED DUE TO A FAULTY INTERNAL SWITCH. THE MOTORCYCLE WAS NOT YET REPAIRED. THE LOCAL DEALER WOODS FUN CENTER LOCATED AT 11405 N INTERSTATE HWY 35, AUSTIN, TX 78753 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 17,000.

BOUGHT THE MOTORCYCLE LAST MONTH AND NOTICED THERE IS A "STOP RIDING" RECALL WHICH HAS TO BE PERFORMED IMMEDIATELY. CONTACTED THE DEALER ON 2/10/18 AND THEY ORDERED THE PARTS. CONTACTED THEM AGAIN ON 2/26/18 BUT WAS TOLD NO PARTS HAS BEEN RECEIVED YET. CONTACTED THE MANUFACTURER ON 3/5/18 AND NOTIFIED THE PART IS ON BACK ORDER AND WAITING TO ARRIVE FROM JAPAN. WAS PROMISED THEY WILL ARRIVE IN A COUPLE OF DAYS. HAVEN'T RECEIVED ANY CALLS YET. SPENT A LOT OF MONEY ON A BRAND NEW BIKE TO JUST HAVE IT SITTING IN MY GARAGE AND NOT BEEN ABLE TO USE IT IS RIDICULES AND VERY UNACCEPTABLE.

TL* THE CONTACT OWNS A 2017 SUZUKI GSX-R1000. AFTER PULLING THE THROTTLE, A LOUD NOISE COULD BE HEARD FROM THE MOTORCYCLE AND IT BECAME INOPERABLE. THE VEHICLE WAS TOWED TO FLORIDA MOTORSPORTS (6329 NAPLES BLVD, FL) WHERE IT WAS DIAGNOSED THAT THE OUTPUT SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WOULD NOT DISCLOSE ANY DIAGNOSTIC INFORMATION. THE FAILURE MILEAGE WAS APPROXIMATELY 7,125.

THE POSITION LIGHTS THAT ARE LED ILLUMINATED ON THE R MODEL OF THE GSXR ARE COVERED BY PLASTIC THAT BECOMES SUSCEPTIBLE TO CRACKING AND BREAKING WITH NORMAL DRIVING WHEN THE MOTORCYCLE IS LEFT IN THE SUN DUE TO COMMON ROAD DEBRIS. WAS DRIVING AT 40-45 MPH ON A CITY STREET AFTER THE MOTORCYCLE WAS SITTING IN 90+ DEGREE HEAT ALL DAY WHEN A PEBBLE HIT THE FRONT OF THE MOTORCYCLE AND PUNCTURED THE LED POSITION/RUNNING LIGHTS. IT HAS LEFT THE ENTIRE HEADLIGHT SYSTEM SUSCEPTIBLE TO A SHORT/MALFUNCTION THAT COULD RESULT IN A FIRE. THE COVERING OR SINGLE LED IS NOT REPLACEABLE BUT INSTEAD THE ENTIRE FRONT HEADLIGHT ASSEMBLY MUST BE REPLACED AT A COST OF OVER $1100. THE LED LIGHT IS ANGLED AND NOT PERPENDICULAR WITH THE ROAD TO AVOID DIRECT HIT/PUNCTURE BUT YET STILL CRACKED AND HAS AN OPEN HOLE. I HAVE OWNED MOTORCYCLES FOR OVER 5 YEARS AND HAVE NEVER HAD ANY HEADLIGHT CRACK, BREAK, OR CHIP REGARDLESS OF USE.