CONSUMER LETTER REGARDING THE POOR SALES AND SERVICE ETHICS OF THE SUZUKI DEALERSHIP.***NO ANSWER REQUIRED***. *MR WHEN THE CONSUMER PURCHASED THE VEHICLE THE REMOTE FOR THE DOOR LOCKS DID NOT WORK. A NEW ONE WAS ORDERED WHICH THE CONSUMER HAD TO PAY FOR. THE VEHICLE DID NOT COME WITH AN OWNER'S MANUAL AND THE CONSUMER HAD TO…
Read full complaint
CONSUMER LETTER REGARDING THE POOR SALES AND SERVICE ETHICS OF THE SUZUKI DEALERSHIP.***NO ANSWER REQUIRED***. *MR WHEN THE CONSUMER PURCHASED THE VEHICLE THE REMOTE FOR THE DOOR LOCKS DID NOT WORK. A NEW ONE WAS ORDERED WHICH THE CONSUMER HAD TO PAY FOR. THE VEHICLE DID NOT COME WITH AN OWNER'S MANUAL AND THE CONSUMER HAD TO PAY FOR A NEW ONE. THE AIR CONDITIONER DID NOT WORK. WHILE DRIVING THE CONSUMER HEARD A THUMPING NOISE. THE CONSUMER'S HUSBAND CHECKED THE VEHICLE AND FOUND THAT TWO LUG NUTS ON THE DRIVER'S SIDE REAR TIRE WERE MISSING AND THE THREE OTHERS WERE LOOSE. THE OTHER WHEELS WERE CHECK AND THEY TOO HAS LOOSE LUG NUTS. *NM
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.
Consequence & remedy
Consequence: THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.
ON CERTAIN PASSENGER VEHICLES, UNDER AMBIENT TEMPERATURES BELOW -25 DEGREES CELSIUS, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. AS A RESULT, FUEL SYSTEM PRESSURE MAY INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Consequence & remedy
Consequence: FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PRESSURE REGULATOR, THE FUEL DELIVER HOSE AND REPLACE THE HOSE CLAMP WITH AN IMPROVED CLAMP. THE RECALL BEGAN ON SEPTEMBER 29, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE INNER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED.
Consequence & remedy
Consequence: IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER TEMPERATURES BELOW -25 DEGREES, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. FUEL SYSTEM PRESSURE COULD INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Consequence & remedy
Consequence: FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A REDESIGNED INTAKE MANIFOLD VACUUM UNION AND A NEW FUEL PRESSURE REGULATOR. OWNER NOTIFICATION BEGAN JUNE 4, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUZUKI AT 1-800-934-0934.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2000 Suzuki Grand Vitara Problems, Complaints & Recalls | Skip That Year
Illustration