I RECENTLY SWITCHED TIRES FROM WINTER TO SUMMER TIRES. I BROUGHT IN MY SUBARU INTO THE FREMONT SUBARU SERVICE CENTER FOR SERVICE. I WANTED TO CHECK ALL THE NUTS HOLDING THE TIRE ON WERE PROPERLY TORQUED. I TRUSTED THEM TO DO A GOOD JOB, A COUPLE DAYS LATER WHILE PULLING OUT OF MY DRIVEWAY I WAS ROLLING DOWN THE ROAD WHEN I HEARD…
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I RECENTLY SWITCHED TIRES FROM WINTER TO SUMMER TIRES. I BROUGHT IN MY SUBARU INTO THE FREMONT SUBARU SERVICE CENTER FOR SERVICE. I WANTED TO CHECK ALL THE NUTS HOLDING THE TIRE ON WERE PROPERLY TORQUED. I TRUSTED THEM TO DO A GOOD JOB, A COUPLE DAYS LATER WHILE PULLING OUT OF MY DRIVEWAY I WAS ROLLING DOWN THE ROAD WHEN I HEARD A THUMPING NOISE. ONE OF THE NUTS WAS MISSING FROM THE TIRE AND ALL THE NUTS ON THE FRONT TIRE WERE EXTREMELY LOOSE. THIS IS DANGEROUS AND I AM GLAD MY TIRE DID NOT FALL OFF AT HIGH SPEED. *TR
NHTSA ODI #11325667
106,566 miles · Feb 26, 2020
Wheels
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT LEFT WHEEL BEARING AND HUB ASSEMBLY AND BRAKE BACKING PLATE NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.
NHTSA ODI #11311736
86,492 miles · Feb 26, 2020
Wheels
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.
NHTSA ODI #11311735
131,293 miles · Feb 26, 2020
Wheels
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. THIS COULD CAUSE THE WHEEL TO FALL OFF.
NHTSA ODI #11311734
65,000 miles · Jul 3, 2018
Power TrainWheels
MY 2013 SUBARU XV CROSSTREK WAS PURCHASED BRAND NEW IN SEPTEMBER 2013. WITHIN 65K MILES I HAD TO REPLACE THE CV JOINT ON BOTH FRONT WHEELS (ISSUE WAS INDICATED BY A CLICKING SOUND FROM THE WHEEL WHEN TURNING RIGHT OR LEFT). AGAIN, AT AROUND 120K MILES I HAD TO REPLACE THEM BOTH, AND NOW, A THIRD TIME AT 182K MILES. AFTER DOIN…
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MY 2013 SUBARU XV CROSSTREK WAS PURCHASED BRAND NEW IN SEPTEMBER 2013. WITHIN 65K MILES I HAD TO REPLACE THE CV JOINT ON BOTH FRONT WHEELS (ISSUE WAS INDICATED BY A CLICKING SOUND FROM THE WHEEL WHEN TURNING RIGHT OR LEFT). AGAIN, AT AROUND 120K MILES I HAD TO REPLACE THEM BOTH, AND NOW, A THIRD TIME AT 182K MILES. AFTER DOING MUCH RESEARCH THIS IS A COMMON ISSUE ON THE XV CROSSTREK THAT IS NOT RELATED TO DRIVING CONDITIONS, ROAD CONDITIONS, OR DUE TO PHYSICAL DAMAGE TO THE PART OR VEHICLE. EACH OF THE TIMES THE CV JOINT WAS REPLACED THE BOOT WAS INTACT, WHICH INDICATES THAT IT IS A FAULTY PART OR ASSEMBLY RATHER THAN DAMAGE OCCURRING TO THE WHEEL. EACH OF THESE REPAIRS COSTS APPROXIMATELY $500 AT THE DEALERSHIP (PER WHEEL) AND IS NOT COVERED UNDER WARRANTY. THE NUMBER OF COMPLAINTS REGARDING THIS SHOULD REQUIRE SUBARU OF AMERICA TO VOLUNTARILY RECALL OR REPAIR THIS PART FREE OF CHARGE. ADDITIONALLY, IF THIS PART FAILS WHILE THE VEHICLE IS IN MOTION, SEVERE TRANSMISSION DAMAGE WILL RESULT AND AN ACCIDENT IS LIKELY. MY EXPERIENCE WITH MY FIRST SUBARU HAS BEEN NOTHING BUT EXPENSIVE, AND BURDENSOME REPAIRS TO A CAR WHICH IS SUPPOSED TO HAVE THE "LOWEST COST OF OWNERSHIP" AS THEY ADVERTISE TO CONSUMERS.
NHTSA ODI #11105320
13,000 miles · Jul 28, 2014
Wheels
RIGHT REAR TIRE IS WORN DOWN TO WEAR INDICATORS AFTER 13000 MILES. DEALER TOLD ME TO GO TO YOKOHAMA, WHO IS WILLING TO GIVE ME 1/2 OFF 2 TIRES WHICH COST $220 EACH. *JS
Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles. The engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall.
Consequence & remedy
Consequence: An engine stall can increase the risk of a crash.
Remedy: Subaru will notify their owners. Toyota will notify the FR-S owners. Dealers will replace the valve springs, free of charge. The recall began December 26, 2018. Subaru owners may contact Subaru customer service at 1-844-373-6614, Toyota owners may contact the Toyota Customer Experience Center at 1-888-270-9371. Subaru's number for this recall is WTY-84.
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
Consequence & remedy
Consequence: The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Additional source detail variants (2)
Equipment
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
Consequence: The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Electrical System
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
Consequence: The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Subaru Xv Crosstrek Problems, Complaints & Recalls | Skip That Year