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2021 Subaru Outback

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Subaru Outback do not stand out strongly from the model-year median of 207.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 61 of 296 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 75 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports1 fire reports3 injury reports

What owners actually said

296 reports
Mileage unknown · Apr 11, 2024
SteeringSuspensionWheels

The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle t…

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The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.

NHTSA ODI #11582373

Mileage unknown · Apr 8, 2024
Unknown Or Other

The windshield is very light and delicate. I have had two cracked windshields in less that two years, Also, the glass is so soft that it gets tons of micro-pits from sand. At night they each disperse lights and make it difficult to see.

NHTSA ODI #11581651

Mileage unknown · Mar 15, 2024
Visibility/wiper

Chipped windshield quickly progressed to full crack, which necessitated windshield replacement.

NHTSA ODI #11577621

Mileage unknown · Mar 12, 2024
Engine

failure/malfunction of thermo coolant control valve some of the systems safety features have been disabled making it unsafe for me to drive vehicle The car gets hot and high beams don’t work heater doesn’t work. Diagnostic was performed by independent mechanic determining this issue Warning lights on dashboard to check engine an…

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failure/malfunction of thermo coolant control valve some of the systems safety features have been disabled making it unsafe for me to drive vehicle The car gets hot and high beams don’t work heater doesn’t work. Diagnostic was performed by independent mechanic determining this issue Warning lights on dashboard to check engine and many other lights flashed Repairs cost over $1700 which is not affordable especially since this a manufacturer defective part.

NHTSA ODI #11576782

Mileage unknown · Mar 5, 2024
Visibility/wiper

12 inch Crack developed in windshield while car was parked in garage. No chips along the entire crack or in its vicinity. Car/windshield were less than 3 years old.

NHTSA ODI #11575677

Mileage unknown · Feb 28, 2024
Seats

This is 3 years old with 27000 miles. The driver's side seat has cracked and tear. This is what subaru is putting out there for the public. Cheap material and poor workmanship.

NHTSA ODI #11574381

Mileage unknown · Feb 20, 2024
EngineForward Collision Avoidance

While doing a casual drive, engine made a noise after work at night. Woke up in the morning and check engine light as well as the EyeSight light was on. Checked everything and noticed the coolant was low; but upon filling it, did not resolve the issue. Took it to a Subaru service center and was told that it the Temp Valve had be…

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While doing a casual drive, engine made a noise after work at night. Woke up in the morning and check engine light as well as the EyeSight light was on. Checked everything and noticed the coolant was low; but upon filling it, did not resolve the issue. Took it to a Subaru service center and was told that it the Temp Valve had been stuck and that they had replace not only one for my year model the same day, but also a ‘20 and ‘19 in the past week. Have looked online and noticed others have been unfortunate around the same mile range 60k.

NHTSA ODI #11573060

Mileage unknown · Feb 20, 2024
Electrical SystemFuel/propulsion SystemService Brakes

As I was approaching a T intersection and preparing to stop at the stop sign, I started to apply my brakes when all of a sudden my car accelerated and lunged forward almost into the path of oncoming traffic on the intersecting road. As I had originally started to apply my brake, it felt as if the brake dropped slightly under my …

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As I was approaching a T intersection and preparing to stop at the stop sign, I started to apply my brakes when all of a sudden my car accelerated and lunged forward almost into the path of oncoming traffic on the intersecting road. As I had originally started to apply my brake, it felt as if the brake dropped slightly under my foot but, as the car lunged forward, I immediately jammed on the brake so I am not 100% sure about that dropping sensation. It all happened within a matter of seconds. Anyway, jamming on the brakes stopped the forward momentum and the car stopped before actually entering the path of an oncoming car. If I had started to brake any closer to the intersection, I may not have had time to stop the car in time to avoid a broadside collision with the oncoming car. I have owned this car about a year and a half and this is the first time anything like this has happened. There was no warning lamps, messages etc at the time or prior to the incident. After the incident, my husband checked online and saw that others have described a similar experience with their Subarus and, apparently, there is an ongoing lawsuit involving this problem. This just happened last evening so I have not yet taken my car to the dealer to be inspected but plan to do so soon.

NHTSA ODI #11572939

Mileage unknown · Feb 16, 2024
Unknown Or Other

Defective windshield. Car purchased in 6/2021 and as of 2/16/24, windshield has been replaced 3 times which would make it my 4th windshield total. No off-road use. Car driven locally. Insurance is dropping me due to excessive windshield replacement.

NHTSA ODI #11572331

Mileage unknown · Feb 11, 2024
Visibility/wiper

I have a 2021 Subaru Outback. I was driving on Interstate 93 at typical highway speed and a small pebble struck my front windshield. It left an approximately 5-inch crack on the passenger side, just above the wiper. Within a few days, the crack had spread across the entire windshield and I’m now in process of having it replaced.…

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I have a 2021 Subaru Outback. I was driving on Interstate 93 at typical highway speed and a small pebble struck my front windshield. It left an approximately 5-inch crack on the passenger side, just above the wiper. Within a few days, the crack had spread across the entire windshield and I’m now in process of having it replaced. My complaint is that I’ve had small pebble strikes on the windshields of prior vehicles I’ve owned and I’ve never had one crack so easily. The windshield glass on this Outback seems unusually fragile.

NHTSA ODI #11571299

Official recalls

4

24V227000 · Air Bags:sensor:occupant Classification:front Passenger

Mar 22, 2024

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Consequence & remedy

Consequence: An air bag that does not deploy during a crash can increase the risk of injury.

Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

23V755000 · Power Train:automatic Transmission:park/neutral Start Interlock Switch

Nov 9, 2023

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Consequence & remedy

Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

22V485000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt

Jul 8, 2022

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence & remedy

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Additional source detail variants (2)

Power Train:driveline:chain/belt

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

21V024000 · Power Train:shift Linkage/cable/rod

Jan 26, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.

Consequence & remedy

Consequence: A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.

Remedy: Subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge. The recall began February 12, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-21.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Subaru Outback problems