Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 61 of 296 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 75 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports1 fire reports3 injury reports
What owners actually said
296 reports
Mileage unknown · Sep 9, 2025
Air Bags
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had …
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The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA ODI #11686038
Mileage unknown · Aug 7, 2025
Electrical SystemEngineVehicle Speed ControlCrash
While slowly backing out of a parking space, the vehicle suddenly accelerated on it's own - I do not recall pressing on the accelerator but the engine surged and the vehicle rapidly reversed and struck 4 other parked cars. It felt as if the accelerator became stuck and would not respond to braking. No warning light or dashboard …
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While slowly backing out of a parking space, the vehicle suddenly accelerated on it's own - I do not recall pressing on the accelerator but the engine surged and the vehicle rapidly reversed and struck 4 other parked cars. It felt as if the accelerator became stuck and would not respond to braking. No warning light or dashboard alerts appeared. Subaru eyesight and adaptive cruise control were not engaged at the time. There was no known obstruction under the petals. This felt like a serious malfunction and could have caused serious injury. I am reporting this in case it is part of a wider issue affecting this model and because i see that there are multiple complaints to you about sudden unintended acceleration, especially during low speed maneuvers like backing out a parking space.
NHTSA ODI #11679036
18,640 miles · Jul 24, 2025
Engine And Engine CoolingLane Departure
The contact owns a 2021 Subaru Outback. The contact stated that while driving approximately 55 MPH, the vehicle stalled. During the failure the "Eyesight" message was displayed, and the check engine warning light was illuminated. The vehicle was later towed to the local dealer who diagnosed that the thermal control valve had fai…
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The contact owns a 2021 Subaru Outback. The contact stated that while driving approximately 55 MPH, the vehicle stalled. During the failure the "Eyesight" message was displayed, and the check engine warning light was illuminated. The vehicle was later towed to the local dealer who diagnosed that the thermal control valve had failed and needed to be replaced. The thermal control valve was replaced, and the vehicle was repaired. The manufacturer was notified of the failure informed of the extended warranty coverage related to the failure. The failure mileage was 18,640.
NHTSA ODI #11675847
Mileage unknown · Jun 23, 2025
Air Bags
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exce…
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The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11668568
Mileage unknown · Jun 4, 2025
Air Bags
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ma…
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The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11664758
Mileage unknown · May 28, 2025
Air Bags
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue…
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The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11663369
Mileage unknown · May 23, 2025
Unknown Or Other
The rear driver side window shattered while I was driving. There was no outside influence, and I was driving around 35-40 miles/hour. I am reporting this because Subaru had the same incident happen multiple times on another model of their vehicles. If there was anyone sitting in the back, they would have most likely been inju…
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The rear driver side window shattered while I was driving. There was no outside influence, and I was driving around 35-40 miles/hour. I am reporting this because Subaru had the same incident happen multiple times on another model of their vehicles. If there was anyone sitting in the back, they would have most likely been injured.
NHTSA ODI #11662765
Mileage unknown · Apr 12, 2025
Power TrainUnknown Or Other
Purchased used with just over 60k miles & have had less than a year. Vehicle still under 80k miles. Told transmission needs replaced but found service records from previous owner which shows fuel pump replaced twice at about 20k mile intervals & I am just under 20k miles past previous pump replacement. Vehicle does not run at th…
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Purchased used with just over 60k miles & have had less than a year. Vehicle still under 80k miles. Told transmission needs replaced but found service records from previous owner which shows fuel pump replaced twice at about 20k mile intervals & I am just under 20k miles past previous pump replacement. Vehicle does not run at the moment & warranty company refusing to help.
Thermo Control Valve. Check engine light on. Eyesight Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance X mode Dealership would not honor repair even though there is recall it does not cover vin 63400 miles Vehicle ins…
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Thermo Control Valve. Check engine light on. Eyesight Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance X mode Dealership would not honor repair even though there is recall it does not cover vin 63400 miles Vehicle inspected by manufacturer code P2682 Check engine light is on and eyesight warning
NHTSA ODI #11652303
Mileage unknown · Mar 26, 2025
Air Bags
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue…
Read full complaint
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Consequence & remedy
Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.
Consequence & remedy
Consequence: A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.
Remedy: Subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge. The recall began February 12, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗