2021 Subaru Outback

The contact owns a 2021 Subaru Outback. The contact was unable to start the vehicle. The contact stated no warning light was illuminated. The contact jump started the vehicle; however, approximately 5-7 days later, the failure recurred. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.

Car would not start this morning. It’s driven every day, so it had not been sitting. Last service was 3/23 (today is 6/2/23), and the battery passed dealership inspection with no issues. Roadside serviceman stated this was the fourth “relatively new” Subaru he’d had to jump this week. Jumping the battery fixed the issue (for now), but the Subaru dealership, themselves, advised submitting a claim for potential “parasitic battery drain.” However, the current class action suit only covers 2015-2020 Subarus, and mine is a 2021 Outback.

This vehicle has 3 major issues that the dealership has not been able to resolve and are as follows: 1) Battery---is not able to hold charge. In early 2022, dealership replaced a new battery, however, the problem still exists. Battery size does not have the charge capacity REQUIRED to start the vehicle even less than 1 week of parking during warm weather months. 2) Heating System---has a defect, specially on driver side of the system. With seat and steering heating on, the vents on driver side emit uncontrollable hot air that forces the driver to shut the driver side heating system. During winter this is unreasonable! Did inform the dealership of this issue and were unable to resolve the problem as I understand was inherent with the design. This problem is likely to cause fire if electrical wires are exposed to the heat. 3)Tires---are supposed to be inflated with nitrogen, and this innovation is to maintain the tire pressures for most weather conditions. However, all of my five tires are unable to maintain the pressures. Did bring it to the attention of dealership at each service. However the problem still persists. Possible problem can be any of the following individually or in combination: a) Seal between the tire and rim is inadequate. b) Slow leakage in tire valves or c) Tires are of poor quality permitting air to escape from the body of the tires.

When there is an alert for “low windshield” washer fluid. I receive multiple audible alerts from the car while driving. The alert will go away and then come back. I think the fluid level sloshes while driving, going above and then below the sensor repeatedly. The multiple alerts are distracting and cause alarm fatigue. I think one alert per driving session would suffice.

Traveling toll road /fwy at approx 70mph at rush hour and lost all power with Check engine light , emergency brake, lurching engine, all flashing at the same time!!! Coasted through 4 fwy lanes to offramp and service station- extreme danger!!! How was there no pile up with me going from 70-10 to coasting on a busy 15 Northbound fwy at 7:30 am?????? Was in toll lane and crossed toll 3 foot sticks to exit at first available exit. 2 cars followed me off as they were concerned for my safety Towed to shop where they put in new thermo valve, gasket intake manifold, Pipe ay- fuel and gasket egr pipe 56000miles, 2 year old car 3 replaced windshields in last 6 months They said they've done 10 cars with this problem in the last year???? Insurance covered windshields , service center at Subaru inspected car

Vehicle was on highway in stop and go traffic when brake was applied. Auto stop-start feature engaged which turned engine off. On release of brake the auto stop-start feature failed to restart vehicle. Engine tried and failed to turn over and all console lights flashed on and off continuously. Ignition was turned off and attempted to restart car unsuccessfully. Four way hazard light button was activated and showed on dashboard as on. However, hazard lights on outside of vehicle were not on causing cars behind to not realize car was immobilized. Hazard lights malfunctioning on an immobilized vehicle on the highway is extremely unsafe.