2021 Subaru Outback

Vehicle's Auto Start-Stop system shut the engine off while stopped at a red light in [XXX], in rainy conditions in late XXX at approximately 29,000 miles. When the brake was released after the light turned green, the engine did not restart, leaving it stopped in the travel lane in live traffic. The driver had to use a portable jump starter to get it running again. This was not isolated — repeated failure-to-start incidents in prior weeks had already prompted carrying a portable jump starter in the vehicle. At the time we believed this was a failing 12V battery. The original battery was replaced XXX with a new aftermarket AGM battery. Despite that replacement, the vehicle has continued to have multiple complete battery drain if left parked for multiple days (but less than a week), indicating the restart failures were likely caused by an underlying parasitic electrical draw rather than a simple worn-out battery. Subaru's own Technical Service Bulletin 07-199-21R, "Measurement of Dark Current (Standby Current Draw)," describes this exact failure pattern (batteries/vehicles going dead over time due to standby current traced to the VDC module and/or Power Rear Gate control module) for this model and model-year range. A pending federal class-action lawsuit, [XXX] v. Subaru of America, Inc., Case No. XXX (D.N.J., filed XXX), alleges an electrical-system defect preventing one or more control modules from entering a proper low-power sleep state, causing parasitic battery drain, and specifically names 2021-2022 Outback vehicles. We are concerned this defect can cause the Auto Start-Stop system to fail to restart the engine at a stop in live traffic, creating a real risk of being rear-ended or blocking an intersection, as happened in the incident described above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a serious and intermittent steering safety issue with my 2021 Subaru Outback. On two separate occasions, the vehicle suddenly lost what appeared to be power-steering assistance while the vehicle was in motion, causing the steering wheel to become extremely difficult to turn. The first incident occurred while I was driving on the highway and going down a ramp. The steering suddenly became extremely difficult to operate and a warning symbol illuminated on the dashboard. I was able to maintain enough control of the vehicle to safely pull over to the side of the road. I turned the vehicle off and restarted it, and the warning light disappeared and normal steering operation returned. The second incident occurred while I was making a turn into a neighbor. The same problem occurred: the steering suddenly became extremely difficult to turn and a warning light appeared on the dashboard. After turning the vehicle off and restarting it, the steering returned to normal. The intermittent nature of this problem is concerning because restarting the vehicle temporarily restores normal steering, but the failure has now occurred more than once without warning. One of the incidents occurred while traveling on the highway, creating a significant risk of loss of vehicle control and a collision. I am concerned that this may involve the vehicle’s electric power-steering system or related electrical components. I am reporting this to NHTSA because a sudden loss of steering assistance while a vehicle is moving presents a serious safety risk, particularly while turning or traveling at highway speeds. I am requesting that NHTSA document this complaint and evaluate whether similar steering failures have been reported by other owners of 2021 Subaru Outback vehicles.

My 2021 Subaru Outback suffered a failure of the Oil Control Valve (OCV), a sealed Subaru component with no maintenance interval, no inspection procedure, and no preventative service. This failure allowed engine oil to migrate into multiple wiring harnesses and modules, causing extensive electrical contamination. This is not normal wear and tear. It is a latent defect in a Subaru component. Due to the failure of this sealed component the Subaru dealership and a second independant shop have recommended replacing the entire electrical wiring harness at over and estimated $15,000. Even if the entire harness is repalaced the extensive contamination may find its way into electrical connectors even after replacement of the harness. The fact that this contamination was so wide spread, and there were absolutly no warnings that indicated the widespread contamination is alarming. I guess the thought is that different electrical components could just stop working. This seems like a serious safety concern. It is impossible to know how long the contamination was spreading through the car since there are no errors or warnings that indicated an issue.

This 021' outback XXX purchased in 023'/ 24k Mi Freehold subaru. freehold NJ 'if purchased new would've been on the desk of a local lemon law attorney by now. Over the few years the lock unlock function of key fobs stubbornly, randomly & repeadedly dont work. Freehold subaru saw no problem. Front passenger window months ago wouldn't go up. Freehold subaru supposed repaired at a cost to me. Recent cold weather with a brand new battery of 6 Mos old rendered the car unable to start or boost. Vehicle towed to Freehold tire center st freehold NJ, replaced a $400 battery. brought the 6 mo. old battery back to auto zone who load tested and advised nothing Wrong w battery? Not to mention the sub standard BS feature of coming to a stop, foot on brake & engine stopping-starting when proceeding? this is something of concern of being rolled over by an approaching truck in the rear of this 021' outback because 3 times when stopping at a red light the engine shut off and when proceeding, foot off the brake the engine wouldn't re-start & all the indicators on instrument cluster lit up, had to restart the car. Recent event where my wife, [XXX] old legally disabled- primary driver comes out of a store, starts the outback, puts in reverse to back out of a spot and the car dies. This vehicle is being brought into Freehold subaru south st. Freehold NJ Tues morning Apr. 21st 026' south st and is not being picked up due to it being unsafe to operate. Until all the issues are corrected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While slowly backing out of a parking space, the vehicle suddenly accelerated on it's own - I do not recall pressing on the accelerator but the engine surged and the vehicle rapidly reversed and struck 4 other parked cars. It felt as if the accelerator became stuck and would not respond to braking. No warning light or dashboard alerts appeared. Subaru eyesight and adaptive cruise control were not engaged at the time. There was no known obstruction under the petals. This felt like a serious malfunction and could have caused serious injury. I am reporting this in case it is part of a wider issue affecting this model and because i see that there are multiple complaints to you about sudden unintended acceleration, especially during low speed maneuvers like backing out a parking space.

Thermo Control Valve. Check engine light on. Eyesight Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance X mode Dealership would not honor repair even though there is recall it does not cover vin 63400 miles Vehicle inspected by manufacturer code P2682 Check engine light is on and eyesight warning

Battery keeps draining if car isn't driven for a few days battery is drained to point of it being dead, cannot get into car, will not start, leaves you stranded. This is the fourth time this year, dealer checks it out tells me nothing is wrong. I have read many problems with parasitic battery drain with subaru's even that the alternator is programed not to fully charge the battery to save gas. getting tired of the issue to the point where I am thinking of selling the car and finding something that will not leave me stranded. This time when I checked the battery voltage it was 5.80 volts and .29 amps.

ON thursday night at about [XXX] i was driving in the carpool lane going north.in the [XXX] , with full tank of gas ; suddenly i felt and here a noise, and the vehicle (2021outback base) start losing power, at the point that totally stop. call 911, and few minutes after the hway patrol came and push us out of the freeway, there was not any shoulder to be safe out. when the police officer try to turn it on the vehicle star but no power was available even when the vehicle was on.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)