NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,033 reports4,000 miles · Oct 28, 2019
Visibility/wiper
WHILE PARKED IN MY DRIVEWAY WITH NO TREES OR CARS NEARBY, MY WINDSHIELD SPONTANEOUSLY CRACKED FROM THE DRIVER SIDE ALL THE WAY TO THE PASSENGER SIDE. I HAVE FOUND THIS IS AN ONGOING ISSUES WITH SUBARU INVOLVING A LOST LAW SUIT IN 2018, AND A CURRENT 2019 LAW SUIT ON GOING. THERE ARE NEARLY 100 COMPLAINTS ON NHTSA.GOV, COUNTLESS …
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WHILE PARKED IN MY DRIVEWAY WITH NO TREES OR CARS NEARBY, MY WINDSHIELD SPONTANEOUSLY CRACKED FROM THE DRIVER SIDE ALL THE WAY TO THE PASSENGER SIDE. I HAVE FOUND THIS IS AN ONGOING ISSUES WITH SUBARU INVOLVING A LOST LAW SUIT IN 2018, AND A CURRENT 2019 LAW SUIT ON GOING. THERE ARE NEARLY 100 COMPLAINTS ON NHTSA.GOV, COUNTLESS ARTICLES, AND FORUMS FROM 2019 SUBARU OWNERS. IN ADDITION, MY REAR WINDSHIELD FLUID DOESN'T WORK. I HAVE HAD SEVERAL ELECTRONIC ISSUES INCLUDING THE TOUCH SCREEN CONSTANTLY RESETTING, THE VOICE ACTIVATION TURNING ON BY SELF ITSELF, AND NOTIFICATION ALARMS GOING OFF FOR NO REASON (LIKE OBSTACLE IN ROAD WITH NOTHING THERE) JUST TO NAME A FEW. WHEN I WENT TO THE DEALERSHIP TO HAVE THEM HELP WITH THE WINDSHIELD THEY WERE VERY RUDE AND DISMISSIVE, THEY WOULDN'T EVEN BEGIN TO LISTEN TO ME OFTEN INTERRUPTING ME WHEN I SPOKE AND REFUSING TO HELP ME WITH MY ISSUES. THEY INSTRUCTED ME TO CONTACT SUBARU DIRECTLY SINCE THEY WON'T DO ANYTHING TO HELP ME. I AM BEGINNING TO WONDER IF I NEED TO PURSUE A LEMON LAW CASE OR IF I CAN ACTUALLY BE HELPED AT ALL WITH THESE ISSUES. I AM A LONGTIME FAN OF SUBARU AND WAS GREATLY LOOKING FORWARD TO OWNING MY OWN FOR THE FIRST TIME.
NHTSA ODI #11271571
3,000 miles · Oct 28, 2019
Visibility/wiper
THE WINDSHIELD DEVELOPED A LARGE CRACK STARTING FROM THE TOP-CENTER EDGE WITHOUT KNOWLEDGE OR SIGNS OF IMPACT. THE CRACK WAS NOT THERE IN THE EVENING AND WAS OVER 6" LONG IN THE MORNING (VEHICLE PARKED IN FULLY ENCLOSED GARAGE OVERNIGHT).
NHTSA ODI #11271563
Mileage unknown · Oct 28, 2019
StructureUnknown Or Other
CRACK APPEARED IN WINDSHIELD WITH NO APPARENT CAUSE AND QUICKLY EXPANDED, REQUIRING REPLACEMENT. FIRST NOTICED CRACK WHILE DRIVING ON CITY STREET. NO VISIBLE NICK, NOTHING APPEARED TO HAVE HIT WINDSHIELD PRIOR TO APPEARANCE OF CRACK.
NHTSA ODI #11271451
4,200 miles · Oct 28, 2019
Visibility/wiper
THE WINDSHIELD OF MY CAR CRACKED BY ITSELF WHILE IT WAS PARKED AT THE PARKING RAMP AT WORK.
NHTSA ODI #11271431
Mileage unknown · Oct 28, 2019
Forward Collision AvoidanceVehicle Speed ControlCrash
2019 SUBARU OUTBACK. CONSUMER WRITES IN REGARD TO DESIGN OR MALFUNCTIONING OF TECHNOLOGY. THE ADAPTIVE CRUISE CONTROL FAILED TO MAINTAIN ADJUSTED SPEED. *AS THE CONSUMER STATED WHILE DRIVING THE CRUISE CONTROL WAS SET TO 45MPH AT WHICH POINT, THE VEHICLE SPEED UP AND CRASHED INTO THE CAR AHEAD. THE PRE-COLLISION BRAKE SYSTEM…
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2019 SUBARU OUTBACK. CONSUMER WRITES IN REGARD TO DESIGN OR MALFUNCTIONING OF TECHNOLOGY. THE ADAPTIVE CRUISE CONTROL FAILED TO MAINTAIN ADJUSTED SPEED. *AS THE CONSUMER STATED WHILE DRIVING THE CRUISE CONTROL WAS SET TO 45MPH AT WHICH POINT, THE VEHICLE SPEED UP AND CRASHED INTO THE CAR AHEAD. THE PRE-COLLISION BRAKE SYSTEM DID NOT ACTIVATE. *JS
NHTSA ODI #11270790
6,100 miles · Oct 27, 2019
Visibility/wiper
I WAS DRIVING DOWN THE ROAD, NO CARS IN FRONT OF ME, AND I HEARD A CLICK. I LOOKED AROUND AND NOTICED A 3' CRACK IN THE WINDSHIELD. THE CRACK HAS SINCE GROWN TO 24'
NHTSA ODI #11271384
3,500 miles · Oct 27, 2019
Unknown Or Other
HAD MY NEW CAR FOR 2 MONTHS AND WAS DRIVING ABOUT 50 MILES AN HOUR ON THE FREEWAY, IN THE FAR RIGHT LANE TO PREPARE TO EXIT. HEARD A SOUND FROM THE RIGHT FRONT OF THE CAR, THEN NOTICED A VERY SMALL CRACK IN THE UPPER RIGHT SIDE OF FRONT WINDSHIELD AND THOUGHT A ROCK WAS KICKED UP BY ANOTHER CAR BUT SAW NO OBJECTS AND THERE WERE…
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HAD MY NEW CAR FOR 2 MONTHS AND WAS DRIVING ABOUT 50 MILES AN HOUR ON THE FREEWAY, IN THE FAR RIGHT LANE TO PREPARE TO EXIT. HEARD A SOUND FROM THE RIGHT FRONT OF THE CAR, THEN NOTICED A VERY SMALL CRACK IN THE UPPER RIGHT SIDE OF FRONT WINDSHIELD AND THOUGHT A ROCK WAS KICKED UP BY ANOTHER CAR BUT SAW NO OBJECTS AND THERE WERE FEW CARS DRIVING NEAR ME. IT SEEMED ODD AND UNSAFE THAT A WINDSHIELD COULD CRACK FROM LITTLE TO NO IMPACT. OVER THE NEXT DAY, THE SMALL CRACK EXPANDED TO ABOUT 12 INCHES. SPENT $847 TO REPLACE THE WINDSHIELD AND RE-CALIBRATE EYESIGHT.
NHTSA ODI #11271383
1,185 miles · Oct 27, 2019
Visibility/wiper
EYESIGHT WINDSHIELD BROKE WHILE DRIVING ON A FREEWAY IN LIGHT RAIN. NO KNOWN CAUSE. CRACK CONTINUED EXPANDING FOR 2 DAYS IN WARM, DRY WEATHER. HAD WINDSHIELD REPLACED ON AN INSURANCE CLAIM WITH SAFELITE AND THEY ALSO CALIBRATED THE EYESIGHT CAMERAS.
NHTSA ODI #11271313
13,500 miles · Oct 27, 2019
Visibility/wiper
WINDSHIELD SPONTANEOUSLY CRACKED. PARKED AT A CONVENIENCE STORE, NOTHING AROUND THE VEHICLE, CAME OUT AND NOTICED A CRACK FROM THE A POST INTO THE MIDDLE OF THE WINDSHIELD. HAPPENED ON A SATURDAY, ATTEMPTED TO CALL INSURANCE COMPANY AND WAS TOLD I HAD TO WAIT UNTIL MONDAY.
NHTSA ODI #11271306
1,900 miles · Oct 27, 2019
Visibility/wiper
WINDSHIELD CRACK APPEARED NEAR THE TOP, BY THE DRIVER ASSIST CAMERA. UNKNOWN HOW IT OCCURRED. OWNER ASSUMED CAUSED BY ROCK SLUNG BY ANOTHER VEHICLE ON THE HIGHWAY, BUT CRACK WAS NOT NOTICED UNTIL MANY DAYS LATER. INSURANCE REPLACED THE WINDSHIELD, BUT A SUBARU DEALERSHIP CHARGED $270 FOR EYESIGHT RE-CALIBRATION.
NHTSA ODI #11271304
Official recalls
3Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Jun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Consequence & remedy
Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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