2019 Subaru Outback

THE WINDSHIELD HAS TAKEN MORE ROCK CHIPS AND CRACKS THAN ANY OTHER WINDSHIELD I'VE HAD. I WAS TOLD I HAD TO HAVE MY WINDSHIELD REPLACED BY THEIR CERTIFIED GROUPS DUE TO THE EYESIGHT SYSTEM AND THEY WANTED ME TO REPLACE MY BRAND NEW WINDSHIELD FOR $1500. I JUST BOUGHT THE CAR IN JULY. SEPTEMBER A ROCK HIT THE WINDSHIELD AND IT WAS ON A SUNDAY AND THERE WASN'T A REPAIR SHOP OPEN ON SUNDAY AND WHEN I CAME OUT THE THE CAR MONDAY MORNING IT SPREAD OVER 2 FEET. I'M RELUCTANT TO REPLACE SINCE I KNOW I WILL CATCH ANOTHER ROCK AS SOON AS I SHELL OUT WAY TOO MUCH FOR GLASS.

I WAS DRIVING MY BRAND NEW SUBARU OUTBACK 2019 WITH LESS THEN 1200 MILES ON IT AND I NOTICED A CRACK IN THE CENTER BOTTOM OF THE WINDSHIELD. THE CRACK WORKED IT'S WAY UP FROM THE BOTTOM. I DID NOT HEAR OR SEE ANY IMPACT TO THE WINDSHIELD. I IMMEDIATELY REPORTED THE ISSUE TO MY LOCAL DEALER AND SUBARU OF AMERICA (SR #:1-46794058270). THE SERVICE MANAGER AT MY LOCAL DEALER WAS CONVINCED THE GLASS CRACK WAS CAUSED BY AN IMPACT AND SAID THEY WOULD NOT COVER IT. I HAD TO GO THROUGH INSURANCE TO GET THE REPAIRS FIXED. THERE SEEMS TO BE A DEFECT WITH THESE WINDSHIELDS THAT NEEDS TO BE INVESTIGATED.

AIRBAG WARNING LIGHT COMES ON WHEN CHARGING SAMSUNG GALAXY NOTE 9 PHONE WITH STAPLES CHARGER PLUGGED INTO 12V SOCKET. THIS IS NOT ONLY HAPPENING IN MY SUBARU. I RENTED A 2019 NISSAN PICK UP AND THE EXACT SAME THING HAPPENED. THE QUESTIONS THAT I HAVE ARE: ARE THE AIRBAGS STILL FUNCTIONAL WHEN THE WARNING LIGHT COMES ON. IS IT AN ISSUE WITH THE SAMSUNG GALAXY NOTE 9. IS IT AN ISSUE WITH A QUICK CHARGER PLUGGED INTO THE 12V SOCKET. SINCE IT HAPPENED ON 3 CARS (2 DIFFERENT SUBARUS, NISSAN TRUCK), MY ASSUMPTION IS THE PHONE, CHARGER OR COMBINATION OF THE TWO. HAPPENS WHEN I PLUG THE PHONE IN, WITHIN A FEW MINUTES, I'M USUALLY IN MOTION. DOESN'T MATTER CITY, HIGHWAY, TURNING, ETC. THIS HAS BEEN HAPPENING REGULARLY FOR SOME TIME.

I BOUGHT MY BRAND NEW 2019 SUBARU OUTBACK ON MAY 19, 2019. ON AUGUST 9, 2019 (82 DAYS AFTER BUYING THE VEHICLE), I WAS DRIVING ABOUT 30 MPH DOWN A SIDE ROAD WITH VERY LITTLE TRAFFIC. A TINY ROCK STRUCK MY WINDSHIELD AND IMMEDIATELY CAUSED A CRACK. WITHIN MINUTES THE CRACK EXPANDED TO MORE THAN A FOOT LONG. WITHIN DAYS THE CRACK EXPANDED TO BE MORE THAN TWO FEET LONG. I HAD THE WINDSHIELD REPLACED AT THE SUBARU DEALERSHIP BY A THIRD-PARTY GLASS REPAIR BUSINESS (THAT CARTER SUBARU OF BALLARD USES FOR ALL GLASS REPLACEMENT). AFTER THE PART WAS INSTALLED, SUBARU HAD TO RECALIBRATE THE EYESIGHT CAMERAS TO ENSURE THE VEHICLE WAS SAFE TO DRIVE. THE WINDSHIELD REPLACEMENT ($748.58) AND THE RECALIBRATION ($345.45) TOTALED $1,0494.03. I THOUGHT I WAS JUST UNLUCKY, HAVING CRACKED THE WINDSHIELD AND REQUIRED REPAIRS ONLY 82 DAYS AFTER BUYING THE CAR. THEN TODAY I READ AN ARTICLE THAT SAID THE WINDSHIELDS ON 2017-2019 OUTBACKS MAY BE DEFECTIVE. IF THIS IS THE CASE, I'D LIKE SUBARU TO PAY FOR MY WINDSHIELD REPLACEMENT,ENT.

I PURCHASED A NEW 2019 OUTBACK AT THE END OF MARCH IN 2019. IN MAY 2019, MY WINDSHIELD SPONTANEOUSLY CRACKED, DIAGONALLY ACROSS THE ENTIRE WINDSHIELD. I TOOK IT TO THE DEALERSHIP IN JULY TO NOTE THE CRACK AND REQUEST THEY REPLACE IT SINCE IT SEEMED TO HAPPEN WITHOUT ANY IMPACT. THE CRACK BEGAN FROM THE TOP EDGE ON THE PASSENGER SIDE. I NEVER RECEIVED A RESPONSE FROM SUBARU OR THE DEALERSHIP.

WITHIN TWO WEEKS OF DRIVING MY BRAND NEW 2019 OUTBACK, I HAD AN 10-TO-12-INCH CRACK IN MY WINDSHIELD. I AM AN INCREDIBLY CAREFUL DRIVER AND HAD ONLY BEEN DRIVING ON PAVED ROADS AT MODERATE SPEEDS. I ALSO WAS DRIVING A PASSENGER AROUND DURING THIS TIME PERIOD AND NEITHER ONE OF US HEARD A SOUND (E.G., A ROCK OR PEBBLE FLYING UP AND HITTING THE WINDSHIELD). I HAVE ABSOLUTELY NO CLUE HOW I COULD HAVE GOTTEN A LARGE CRACK WITHIN THE FIRST TEN DAYS ON THE ROAD, ESPECIALLY SINCE NEITHER I NOR MY PASSENGER ENCOUNTERED ANY SORT OF ROAD CONDITION OR ENVIRONMENTAL/WEATHER CONDITION THAT MIGHT HAVE CAUSED IT. IT JUST MYSTERIOUSLY APPEARED IN THE WINDSHIELD ONE DAY. I HAVE BEEN CONFUSED FOR THE PAST 6 WEEKS BUT THEN I HEARD THAT THERE HAD BEEN SIMILAR ISSUES WITH SUBARU WINDSHIELDS, AND I BELIEVE MINE IS SIMPLY DEFECTIVE. I CANNOT AFFORD TO FIX IT, AND THIS REPAIR IS NOT COVERED BY MY EXTENDED 10-YEAR WARRANTY. THE SUBARU DEALERSHIP CONNECTED ME WITH SAFELITE, WHICH GAVE ME AN ESTIMATE OF OVER $1500 TO REPLACE THE WINDSHIELD.

PURCHASED OUTBACK WITH 6K MILES 8/2019 HAVE HAD TO REPLACE 3 WINDSHIELDS 1ST WAS SMALL CHIP WHEN DRIVING THAT GREW ALMOST INSTANTLY TO APPROX 2 FEET AFTER 2ND REPLACEMENT DROVE HOME PARKED IN GARAGE WOKE UP TO CRACK ACROSS MIDDLE OF WINDOW ORIGINATING DRIVER SIDE A PILLAR HALF WAY UP WENT BACK TO SAFELITE THEY SUGGESTED TO CONTACT SUBARU . I FEEL THIS IS POOR QUALITY MATERIAL WINDSHIELD