NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
811 reports394 miles · Apr 30, 2018
Steering
MOSTLEY AT HIGHER SPEEDS.70 MPH.THE STEERING REACTS ERRATICALLY.MUTIPLE SYMPTIONS CONCERNS.ON A CONSISTENT BASIS,THE FEELING OF CONTROL LEAVES,IT FEELS AS THOUGH IT HYDROPLANING IN DEEP WATERWHEN YOUR TIRES TEMPORANILY LOSE CONTACT WITH PAVEMENT.THIS CAN HAPPEN DURING ANY CONDITION.ALL CONTROL SEEMS TO LEAVE ,THEN CONTROL COMES…
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MOSTLEY AT HIGHER SPEEDS.70 MPH.THE STEERING REACTS ERRATICALLY.MUTIPLE SYMPTIONS CONCERNS.ON A CONSISTENT BASIS,THE FEELING OF CONTROL LEAVES,IT FEELS AS THOUGH IT HYDROPLANING IN DEEP WATERWHEN YOUR TIRES TEMPORANILY LOSE CONTACT WITH PAVEMENT.THIS CAN HAPPEN DURING ANY CONDITION.ALL CONTROL SEEMS TO LEAVE ,THEN CONTROL COMES BACK.IN HIGH WINDS ,WHEN U NEED TO CORRECT THE STEEING ANGLE THIS SISATION HAPPENS A LOT.ANY MOVEMENT FROM A STRAIGHT LINE WILL CAUSE THIS TO HAPPEN.SOMETIME STRAIGHT LINE DRIVING ,THE STEERING WHEEL JUST MOMENTARILY ATTEMPTS TO TURN ON ITS OWN.IN THE RAIN AFRAID TO DIVE OUTBACK 65 MPH BECAUSE THE THE STEERIN KEEPS LEAVING,AGAIN LIKE ITS HYDRO PLAINING,AND NO I WASENT HYDROPLANING AS EVERY OTHER CAR WAS PASSING ME 70+ MPH.THIS IS A CONSISTENT AND CONSTANT PROBLEM.ITS VEY SCAREY AND I QUITE ALARMNED AT TIS PROBLE.THERE IS SOMETHING MAJOR WRONG WITH THE 2018 SUBARU OUTBACK LIMITED.NEED HELP.AFRAID TO DRIVE CAR.BOUGHT CAR ON 4/24/2018,OWNED IT 8 DAYS.(394 MILS ON CAR.TAKING IT TO HOME TOWN SUBARU,BECKLEY FOR EVALUEATION(DRIVE CAR) ON STEERING. ISSUE.ILL NEED A SIGNED DOCKUMENT FROM SERVICE REP BEFORE I DRIVE CAR AGAIN.
NHTSA ODI #11091102
5,100 miles · Apr 29, 2018
Visibility/wiper
WINDSHIELD DEVELOPED CRACKED, LOWER MID AREA EXTENDED UPWARD ABOUT 12 INCHES. VEHICLE WAS STATIONARY, PARKED. WAS NOT HIT BY ANY ROAD DEBRIS. NOTICED DEFECT WHEN STARTING CAR.
NHTSA ODI #11090849
1,800 miles · Apr 22, 2018
Steering
MOSTLY AT HIGHER SPEEDS, 70+, THE STEERING REACTS ERRATICALLY. MULTIPLE SYMPTOMS OF MAJOR CONCERN. ON A CONSISTENT BASIS, THE FEELING OF CONTROL LEAVES, IT FEELS AS THOUGH YOU ARE HYDROPLANING INTO DEEP WATER WHEN YOUR TIRES TEMPORARILY LOSE CONTACT WITH THE PAVEMENT, THIS CAN HAPPEN DURING ANY DRIVING CONDITION. ALL CONTROL …
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MOSTLY AT HIGHER SPEEDS, 70+, THE STEERING REACTS ERRATICALLY. MULTIPLE SYMPTOMS OF MAJOR CONCERN. ON A CONSISTENT BASIS, THE FEELING OF CONTROL LEAVES, IT FEELS AS THOUGH YOU ARE HYDROPLANING INTO DEEP WATER WHEN YOUR TIRES TEMPORARILY LOSE CONTACT WITH THE PAVEMENT, THIS CAN HAPPEN DURING ANY DRIVING CONDITION. ALL CONTROL SEEMS TO LEAVE. THEN CONTROL COMES BACK. IN HIGH WIND, WHEN YOU NEED TO CORRECT THE STEERING ANGLE THIS SENSATION HAPPENS A LOT. ANY MOVEMENT AWAY FROM A STRAIGHT LINE WILL CAUSE THIS TO HAPPEN. SOMETIMES IN STRAIGHT LINE DRIVING, THE STEERING WHEEL JUST MOMENTARILY ATTEMPTS TO TURN ON ITS OWN. LAST NIGHT IN RAIN, I WAS AFRAID TO DRIVE OVER 65 MPH BECAUSE THE STEERING KEPT LEAVING, AGAIN LIKE IT WAS HYDRO PLANING, AND NO IT WASN'T HYDROPLANING AS EVERY OTHER CAR WAS PASSING ME AT 75+ MPH. THIS IS A CONSISTENT AND CONSTANT PROBLEM. IT IS VERY SCARY AND I AM QUITE ALARMED AT THIS PROBLEM. THERE IS SOMETHING MAJOR WRONG HERE.
NHTSA ODI #11089288
60 miles · Apr 12, 2018
VisibilityVisibility/wiper
LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAI…
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LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAINS. CHECKING OUT ANOTHER NEW 2018 OUTBACK RESULTED IN SAME PROBLEM. THIS ISSUE WILL RESULT IN MULTIPLE ACCIDENTS WITH DRIVER-SIDE IMPACTS OR OTHER, BOTH WHILE DRIVING OR WHEN PULLING OUT INTO TRAFFIC. THE RIGHT SIDE MIRROR WORKS WELL WITH COMPLETE VIEW ANGLE OF ADJACENT LANE OR FURTHER IF REQUIRED.
NHTSA ODI #11084788
1,400 miles · Apr 3, 2018
Fuel/propulsion System
SUBARU OUTBACKS HAVE DEFECTIVE DTE (DISTANCE TO EMPTY) COMPUTER CODE THAT WILL RUN YOU OUT OF GAS WITH READINGS LIKE "30 MILES TO EMPTY" OR "40 MILES TO EMPTY" I FEEL THIS IS A SAFETY ISSUE AS THE GENERAL EXPECTATION IS EVERY CAR OUT THERE GETS YOU TO 0 AND HAS A RESERVE. I RAN OUT OF GAS IN MOTION ON A CITY STREET 2 MILES FR…
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SUBARU OUTBACKS HAVE DEFECTIVE DTE (DISTANCE TO EMPTY) COMPUTER CODE THAT WILL RUN YOU OUT OF GAS WITH READINGS LIKE "30 MILES TO EMPTY" OR "40 MILES TO EMPTY" I FEEL THIS IS A SAFETY ISSUE AS THE GENERAL EXPECTATION IS EVERY CAR OUT THERE GETS YOU TO 0 AND HAS A RESERVE. I RAN OUT OF GAS IN MOTION ON A CITY STREET 2 MILES FROM A GAS STATION WITH "30 MILES TO EMPTY" DISPLAYED. SAT ON SIDE OF ROAD AT 1AM FOR 40 MINUTES WAITING FOR GAS. IMAGINE IF THIS HAPPENED TO SOMEONE IN A TUNNEL, IN THE LEFT LANE ON A BUSY 5 LANE HIGHWAY, ETC. THIS HAS BEEN COMPLAINED ABOUT ON A POPULAR OUTBACK MESSAGE BOARD HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/482441-RUNNING-EMPTY-2-5-JUST-FACTS.HTML HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/412218-I-RAN-OUT-GAS-GAUGE-HAS-NO-MERCY.HTML#POST4724098 HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/442537-OUTBACK-RAN-ME-OUT-GAS.HTML . <--- THIS ONE IS ME HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/427057-USING-MILES-TILL-EMPTY.HTML HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/461266-RAN-OUT-FUEL-20-MILES-LEFT.HTML HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/364505-MILES-LEFT-FUEL-GAUGE.HTML#POST4173305
NHTSA ODI #11082622
Mileage unknown · Mar 27, 2018
EngineFuel/propulsion SystemPower Train
I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INT…
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I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS IS NOT ACCEPTABLE!!!! THIS IS A NEW CAR PURCHASED THREE MONTHS AGO!!! CALLED THE DEALER'S SERVICE REP AND ASKED IF THIS COULD BE PART OF THE ISSUE I AM HAVING WITH FUEL ECONOMY. I AM AVERAGING 16.1 MPG. MY 2007 MERCURY MILLAN PREMIER AWD AVERAGED AROUND 22.8MPG: 10 YEARS OLDER AND LARGER ENGINE (3.0 VS 2.5). I ALSO LET HIM KNOW THAT AT LOW SPEEDS THE CAR IS FIGHTING AS IF IN THE WRONG GEAR AND LOW TORQUE. ALSO THERE IS NOT A SMOOTH COAST, IT IS ALMOST AS IF THE CAR IS BRAKING BY BEING IN THE WRONG GEAR. I HAVE HAD A TOYOTA, DODGE, FORD, MERCURY, HONDA, AND HYUNDAI IN THE FAMILY AND NEVER HAD PROBLEMS LIKE THIS. THIS IS NOT SAFE!!! THIS IS NOT ACCEPTABLE!!!! THIS IS A NEW CAR PURCHASED THREE MONTHS AGO!!! I ALSO ASKED HIM IF THIS HAS SOMETHING TO DO WITH THE HEAD UNIT WHICH IS RIDDLED WITH PROBLEMS. HOW DID SUBARU LET A CAR LIKE THIS OFF THE LINE? I NOW FEAR USING THIS CAR. I DO NOT WANT TO BE IN A FATAL ACCIDENT AND I DO NOT WANT TO INTRODUCE FATAL RISKS TO MY FAMILY. I AM TOLD THAT IF THE PROBLEM CAN NOT BE REPRODUCED AT THE DEALER, THERE IS NOTHING THEY CAN DO. TRANSLATION: CAN'T FIND THE PROBLEM, CAN'T FIX THE PROBLEM, I AM STUCK WITH A DEATH TRAP.
NHTSA ODI #11081469
17,000 miles · Mar 26, 2018
Structure
MY WIFE AND I WERE DRIVING ON THE INTERSTATE ON A COOL (45 DEGREES) DAY AT ABOUT 70 MPH, THE ONLY VEHICLE IN THE VICINITY. THERE WAS A SUDDDEN UNEXPLAINED NOISE OVERHEAD, THEN A LOUD EXPLOSION LIKE NOISE AND THEN A LOUD RUSH OF WIND AND THE SOUND OF SOMETHING BREAKING AND FLAPPING AND SOMETHING BLOWING AND HITTING THE ROOF OF TH…
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MY WIFE AND I WERE DRIVING ON THE INTERSTATE ON A COOL (45 DEGREES) DAY AT ABOUT 70 MPH, THE ONLY VEHICLE IN THE VICINITY. THERE WAS A SUDDDEN UNEXPLAINED NOISE OVERHEAD, THEN A LOUD EXPLOSION LIKE NOISE AND THEN A LOUD RUSH OF WIND AND THE SOUND OF SOMETHING BREAKING AND FLAPPING AND SOMETHING BLOWING AND HITTING THE ROOF OF THE CAR. I SLID OPEN THE SUNSHADE A VERY SMALL DISTANCE AND DISCOVERED MY SUNROOF HAD EXPLODED FOR NO APPARENT REASON OR CAUSE.THIS WAS ON A 7 MONTH OLD 2018 SUBARU OUTBACK WITH FACTORY INSTALLED SUNROOF AND 17,000 MIKES ON IT. THE SUNROOF WAS COMPLETELY CLOSED AT THE TIME AND FORTUNATELY SO WAS THE INTERIOR SUNSHADE.
NHTSA ODI #11081260
2,980 miles · Feb 24, 2018
Unknown Or OtherVisibility/wiper
A CRACK DEVELOPED IN THE LOWER LEFT CORNER OF THE FRONT PASSENGER WINDOW. THE CRACK IS ABOUT 7 INCHES IN LENGTH, RUNNING FROM THE BOTTOM OF THE WINDOW - WHERE IT MEETS THE RUBBER GASKET OF THE DOOR - UP AND TO THE RIGHT. IT OBSCURES THE RIGHT SIDE MIRROR. THIS CRACK APPEARED SUDDENLY ON 2/21/18. PRIOR TO THIS, WE NOTICED A BU…
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A CRACK DEVELOPED IN THE LOWER LEFT CORNER OF THE FRONT PASSENGER WINDOW. THE CRACK IS ABOUT 7 INCHES IN LENGTH, RUNNING FROM THE BOTTOM OF THE WINDOW - WHERE IT MEETS THE RUBBER GASKET OF THE DOOR - UP AND TO THE RIGHT. IT OBSCURES THE RIGHT SIDE MIRROR. THIS CRACK APPEARED SUDDENLY ON 2/21/18. PRIOR TO THIS, WE NOTICED A BUBBLING OR WARPING OF THE WINDOW IN THE TOP LEFT AREA THAT DISTORTED THE VIEW - THIS HAS BEEN PREVIOUSLY REPORTED ON THE NHTSA SITE.
NHTSA ODI #11074670
5,800 miles · Feb 21, 2018
Electrical System
8" NAVIGATION/DISPLAY FROZEN. NO BACK-UP CAMERA WHEN IN REVERSE. DOES NOT RESPOND TO INPUTS EITHER ON THE DISPLAY OR FROM STEERING WHEEL. "POWER" SWITCH DID NOT POWER DOWN THE UNIT. STOPPING THE ENGINE AND RESTARTING DID NOT RESET THE UNIT. STOPPING THE ENGINE, OPEN AND CLOSE THE DRIVERS DOOR AND RESTARTING DID NOT RESET THE U…
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8" NAVIGATION/DISPLAY FROZEN. NO BACK-UP CAMERA WHEN IN REVERSE. DOES NOT RESPOND TO INPUTS EITHER ON THE DISPLAY OR FROM STEERING WHEEL. "POWER" SWITCH DID NOT POWER DOWN THE UNIT. STOPPING THE ENGINE AND RESTARTING DID NOT RESET THE UNIT. STOPPING THE ENGINE, OPEN AND CLOSE THE DRIVERS DOOR AND RESTARTING DID NOT RESET THE UNIT. REMAINED INOPERATIVE DURING MORNING COMMUTE (30 MIN). CENTER CONSOLE REMAINED ON AFTER EXITING AND LOCKING THE CAR. AFTER 9 HOURS THE BATTERY WAS DRAINED AND THE ENGINE WOULD NOT START. AFTER A JUMP-START, THE UNIT DID RESET AND SEEMS TO BE WORKING NORMALLY. THERE SHOULD BE A WAY TO POWER-DOWN (REBOOT) THE NAVIGATION/RADIO DISPLAY WITHOUT HAVING TO STOP THE CAR AND RESTART THE ENGINE.
NHTSA ODI #11073988
4,500 miles · Feb 7, 2018
Steering
MOST OCCURRENCES WERE AT HIGH SPEED ON INTERSTATES. I THOUGHT IT WAS WIND RELATED BUT PROBABLY WASN'T. CAR WOULD SEEM TO MOVE SLIGHTLY WITH NO STEERING EFFORT AND THEN THE STEERING WOULD PUSH BACK SEVERELY ON CURVES SOMETIMES IT WOULD PUSH FROM SIDE TO SIDE SETTING UP A SWERVING MOTION. NO WARNING LIGHTS EVER CAME ON THIS…
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MOST OCCURRENCES WERE AT HIGH SPEED ON INTERSTATES. I THOUGHT IT WAS WIND RELATED BUT PROBABLY WASN'T. CAR WOULD SEEM TO MOVE SLIGHTLY WITH NO STEERING EFFORT AND THEN THE STEERING WOULD PUSH BACK SEVERELY ON CURVES SOMETIMES IT WOULD PUSH FROM SIDE TO SIDE SETTING UP A SWERVING MOTION. NO WARNING LIGHTS EVER CAME ON THIS CONTINUED FOR FOUR DAYS AND THEN HAS NOT BEEN EXPERIENCED AGAIN. SERVICE COULD NOT DUPLICATE. I CONSIDER THIS SERIOUS ENOUGH THAT IF IT CONTINUES I WILL TRADE THE CAR. THE MOVEMENTS ARE SEVERE ENOUGH IN MY OPINION TO BE DANGEROUS. THESE EVENTS OCCURRED ON 1-27,28,29,30-2018.
NHTSA ODI #11071609
Official recalls
3Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Dec 31, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Failure to display the rearview image while backing up increases the risk of crash.
Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Nov 1, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence & remedy
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Fuel System, Gasoline
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗