2018 Subaru Outback

SOFT KEYS FOR RADIO PROGRAMMING GO TO INITIALIZING AND STAY THERE RATHER THAN SHOW THE SIRIUSXM CHANNEL THAT WAS SET IN MEMORY. HEAD UNIT IS EXTREMELY BRIGHT AT NIGHT IT DOES DIM BUT THERE ARE WHITE SECTIONS THAT SHOULD BE INVERTED AT NIGHT THIS MAKES IT DISTRACTING AT NIGHT. RADIO BOOTS UP TO A WHITE SCREEN NOW AND NOTHING WORKS. RADIO WAS REPLACED ON 5/31/18 AND AT THAT TIME IT HAD ADDITIONAL ISSUES BUT ALL APPEAR TO BE RETURNING. ALL OF THE ISSUES APPEAR AT START UP.

SUBARU IS SELLING NEW VEHICLES WITH INADEQUATE AMOUNTS OF COOLANT IN THE ENGINES COOLING SYSTEM. THIS HAS CAUSED AN IMMEDIATE NEED FOR COOLANT BEING ADDED AS RESIDUAL AIR IN THE SYSTEM IN EXPELLED TO THE RESERVOIR. IF A CUSTOMER FOLLOWS SUBARUS GUIDANCE FOR TIME/MILEAGE TO FIRST INSPECTION THEY RISK HAVING THE CAR OVERHEAT/STALL WHILE DRIVING POTENTIALLY CAUSE BODILY AND/OR PROPERTY DAMAGE. I BROUGHT THIS ISSUE UP WITH MULTIPLE DEALERS WITH NO RESOLUTION.

ENGINE CUTS OFF UNEXPECTEDLY WHILE DRIVING DOWN THE ROAD. I'M ABLE TO RESTART AFTER PULLING OFF THE SIDE OF THE ROAD. FEBRUARY 22 AND MARCH 24, 2018 WERE THE FIRST TWO TIMES THE ISSUE HAPPENED. I TOOK MY CAR TO THE DEALERSHIP, AND THEY SAID SUBARU WAS AWARE OF THE ISSUE. THEY TOLD ME TO KEEP MY GAS ABOVE HALF A TANK. THE ISSUE HASN'T HAPPENED SINCE I STARTED KEEPING MY GAS HALF FULL. THE 'MILES TO EMPTY' GAGE IS VERY INACCURATE. I FEEL VERY UNSAFE DRIVING THE CAR BECAUSE IT SPONTANEOUSLY CUTS OFF, AND I'M WORRIED IT WILL CUT OFF IN AN INTERSECTION OF A MAJOR HIGHWAY. THE SERVICE DEPARTMENT AT MACON, GA SUBARU HAS BEEN VERY UNHELPFUL AND UNWILLING TO DIAGNOSE THE PROBLEM. THE FIELD SERVICE ENGINEER NAMED KEVIN SAID THE PROBLEM IS LIKELY CAUSED BY FAILURE OF ONE OF TWO PARTS INVOLVING THE FUEL SYSTEM. HOWEVER, THEY ARE UNWILLING TO REPLACE THE PARTS. THE DEALERSHIP EXPRESSED CONCERN THAT THEIR SERVICE DEPARTMENT WOULD HAVE TO TAKE THE BRUNT OF THE COST IF THEY SENT MY PART BACK TO SUBARU. THIS SEEMS LIKE AN UNACCEPTABLE REASON TO REFUSE TO ATTEMPT THE REPAIR OF SUCH A SERIOUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHILE PUSHING THE VEHICLE OFF THE ROAD, IT ROLLED OVER THE DRIVER'S LEGS. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED AN INCORRECT FUEL LEVEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,900.

I HAVE 6000 MILES ON MY 2018 SUBARU OUTBACK AND RODENTS ATE THE ELECTRICAL WIRES IN MY ENGINE WHICH CAUSED ME NOT TO BE ABLE TO OPERATE THE CAR AND COULD HAVE CAUSED A MAJOR ACCIDENT. I FOUND OUT MY WIRES ARE SOY BASED WHICH ATTRACTED THE RODENTS.I WAS DRIVING ON THE HIGHWAY WHEN MY DASHBOARD INDICATORS LIT UP INDICATING THERE WAS A PROBLEM. I IMMEDIATELY DROVE TO THE SUBARU SERVICE DEPARTMENT AND HAD THE WIRING REPAIRED. IT IS THE RESPONSIBILITY OF SUBARU TO REPLACE ALL MY WIRING WITH NON-SOY BASED WIRING AT NO COST TO ME IMMEDIATELY AND GIVE ME A LOANER CAR WITHOUT SOY BASED WIRING UNTIL MY CAR HAS BEEN REPAIRED. IT IS IMPORTANT THAT ALL CARS ON THE ROAD ARE HAZARD FREE.

WINDSHIELD EASILY CRACKS - WE HAVE HAD OUR 2018 OUTBACK FOR LESS THAN 6 MONTHS AND LESS THAN 5000 MILES AND HAVE HAD 3 WINDSHIELDS DEVELOP SEVERE CRACKING. THE FIRST TWO WERE REPLACED WITH FACTORY WINDSHIELDS BY PROFESSIONAL INSTALLERS. THE SLIGHTEST IMPACT, THE LAST TWO BEING BARELY PERCEIVABLE, RESULTS IN AN ELONGATED CRACK FORMING. WITH FOUR VEHICLES IN OUR HOUSEHOLD, WE HAVE ONLY HAD 2 WINDSHIELDS REPLACED IN 14 YEARS SINCE MOVING TO THIS AREA SO HAVE RULED OUT BAD LUCK OR DRIVING HABIT. SUBARU (BOTH DEALER AND CORPORATE) HAVE BEEN UNRESPONSIVE. THE CURRENT CRACKING AND STAR FORMED AFTER A BARELY AUDIBLE IMPACT. THE STAR GREW AND IS NOW CRUMBLING IN THE CENTER WITH 3 FRACTURE LINES EXTENDING FROM IT. FIRST INCIDENT - ON I-17 WHILE PASSING A SEMI APPROX SPEED 75 MPH SECOND INCIDENT - ON AZ 69 IN NORMAL TRAFFIC APPOX SPEED 45 MPH THIRD INCIDENT - ON I-17 WHILE FOLLOWING A VEHICLE USING ISIGHT DYNAMIC CRUISE CONTROL APPROX SPEED 75 MPH FIRST TWO CLAIMS COVERED BY INSURANCE WHICH WE ATTRIBUTED TO BAD LUCK. THIRD INCIDENT IN SO FEW MONTHS/MILES SEEMS TO POINT TO QUALITY/DESIGN ISSUE SINCE OTHER VEHICLES (PAST AND PRESENT) HAVE NEVER DEVELOPED THIS SEVERE CRACKING (PICTURE PROVIDED) WHICH PROMPTED THIS COMPLAINT.