2018 Subaru Outback

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WHEN TRYING TO PASS OTHER VEHICLES OR MERGE LANES. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A DRIVER ASSIST TECHNOLOGY FEATURE CALLED EYESIGHT. THE VEHICLE WAS TAKEN TO ROMANO SUBARU (960 HIAWATHA BLVD W., SYRACUSE, NY 13204), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 680.

MY GAS LIGHT WENT ON AND THE MONITOR SAID I HAD 60 MILES LEFT. WITHIN A COUPLE BLOCKS IT WENT TO 50 THEN 40 THEN 20 AND WAS OUT OF GAS. IT STILL SAID I HAD 20 MILES LEFT WHEN THE CAR WAS IN THE LEFT LANE OF A ROAD AND COMPLETELY WOULDN'T START. I WAS JUST GOING STRAIGHT ON A CITY ROAD. PEOPLE WERE HONKING AT ME AND I WAS SCARED SOMEONE WOULD HIT ME. THIS HAS NEVER HAPPENED TO ME BEFORE. THEN SOME PEOPLE HELPED ME GET IT ACROSS THE 2 LANES AND ONTO THE SIDE. I LOCKED IT AND WENT FOR GAS. WHEN I CAME BACK. THE CAR WOULD NOT UNLOCK WITH THE KEYLESS ENTERY. I HAD TO TAKE OUT THE HIDDEN KEY AND OPEN IT. AND THEN WHEN I PUT GAS IN IT. IT STARTED NO PROBLEM. I WENT TO FILL UP AND IT FILLED UP AT 17 GALLONS. SO IT STILL HAD MORE THEN 2 GALLONS WHEN IT RAN OUT. I BROUGHT IT TO SUBARU, THEY LOOKED IT OVER FOR A FEW DAYS. CALLED THERE SPECIALISTS BUT SAID THEY DON'T KNOW WHAT HAPPENED AND I SHOULD JUST TRY TO KEEP THE GAS TANK AT FULL AND IT SHOULDN'T HAPPEN AGAIN. I FEEL FOR A 2018 NEW CAR THIS IS SCARY.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27609, 888-439-5154), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT A SPECIALIST TO ASSIST THE DEALER. THE FAILURE RECURRED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT'S VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

RAN OUT OF GAS WITH 12 MILES REMAINING ON INDICATOR. CAR WOULD NOT START. HAD WE BEEN ON THE ROAD DRIVING IT WOULD HAVE CAUSED US TO STOP WHILE IN MOTION. FORTUNATELY, WE WERE AT THE SUBARU DEALER WHEN IT HAPPENED TO OUR BRAND NEW SUV. APPARENTLY THIS IS A KNOWN PROBLEM THAT IS CAUSED BY A DEFECTIVE FUEL CLUSTER THAT CALIBRATES THE AMOUNT OF MILES ONE HAS REMAINING. WE WERE TOLD THAT SUBARU KNOWS ABOUT THIS PROBLEM AND IS MANUFACTURING/ REPLACING THE PART IF THEY ARE NOTIFIED THAT A PARTICULAR CAR HAS THE PROBLEM BUT IT WILL BE A MONTH BEFORE THE NEW PART IS SHIPPED TO OUR DEALER FOR INSTALLATION. UNFORTUNATELY, SUBARU HAS NOT NOTIFIED OWNERS OF THIS POTENTIAL PROBLEM AND WE COULD NOT FIND ANYTHING POSTED ON THEIR WEBSITE ABOUT THIS.

VEHICLE DEVELOPED DRIP FROM TRANSMISSION APPROXIMATELY MID JUNE 2018. TOOK TO DEALER & UNABLE TO FIND SOURCE AFTER 11 DAYS IN SHOP. THEY PUT DYE IN AND I DROVE UNTIL 7-30-18 WHEN DRIP RETURNED. CAR IN SHOP 6 DAYS FOR NEW TRANSMISSION. CAR RETURNED 8-9-18. 11 DAYS LATER 8-21-18 MAJOR OIL LEAK & VEHICLE TOWED TO DEALERSHIP. AS OF 8-24-18 THEY ARE STILL ATTEMPTING TO LOCATE LEAK. WILL HAVE TO PULL ENGINE. MAY NOT GET CAR BACK DURING AUGUST. OUTBACK HAS LESS THAN 15000 MILES. HAVE CONTACTED SUBARU REQUESTED LEMON LAW AS THE VEHICLE HAS NEARLY 40 CUMULATIVE DAYS IN THE SHOP SINCE PURCHASED 8-16-18. OUTBACK HAS ALSO HAD 2 NEW RADIOS AND MULTIPLE SOFTWARE UPDATES FOR NUMEROUS RADIO ISSUES.

I HAVE ALWAYS WANTED A 3.6L AND THIS IS MY FIRST 3.6L 6 CYLINDER 2018 SUBARU OUTBACK! AM DISAPPOINTED WITH FEW PROBLEMS: THE FRONT SEATING IS NOT COMFORTABLE AND NOT SUPPORTIVE AT ALL, ESPECIAL IN HARD TURNS THE SEATS WILL NOT HOLD YOU IN PLACE, THE SEAT BED IS TO SHORT AND DOES NOT SUPPORT LONG LEGS IF YOU ARE OVER 5 FEET TALL. FOR SOME REASON THIS IS MY 3RD SUBARU 2ND OUTBACK THAT HAS WHEEL ALIGNMENT PROBLEM RIGHT OUT OF THE BOX!!! I ALWAYS SEEM TO BE PULLING THE STEERING-WHEEL/VEHICLE TO THE RIGHT AND MY STEERING IS ALWAYS ON A 15-20 DEGREE OFF AND IF I DON'T STEER AND PULL TO THE RIGHT THE VEHICLE DRIFTS WAY TO THE LEFT LANE AND THIS DANGERS AND A MAJOR PROBLEM. ALSO WHILE DRIVING ON HIGHWAYS WITH SPEED OVER 60 THE VEHICLE VIBRATES I TOOK IT IN FOR 4 TIRE WHEEL BALANCING AND I HOPE THIS WILL FIX THE PROBLEM, MIND YOU THIS IS A NEW CAR. 2018 OUTBACK HAS A PROBLEM WHILE DRIVING ON HIGHWAYS AND SPEEDS OVER 60 THE VEHICLE DRIFTS OR SWAYS DANGEROUSLY LEFT AND RIGHT OUT OF CONTROL AS IF SOMETHING IS PUSHING OR PUSHING THE VEHICLE LEFT AND RIGHT, I DON'T KNOW IF THE HIGHWAY VIBRATION WITH SPEEDS EXCEEDING 60 IS ASSOCIATED WITH THE SWAY OR ITS A WHEEL BALANCING PROBLEM. PREVIOUSLY OWNED SUBARU'S 2011 OUTBACK, 2011 LEGACY, 2014 OUTBACK, 2018 OUTBACK WITH ONLY 290 MILES ON THE VEHICLE WITH A FULL GAS TANK I DROVE IT TILL IT DISPLAYED AND THE GAS LIGHT IS ON THAT I ONLY HAVE 40 MILES TO GO BEFORE RUNNING OUT OF GAS SO I DROVE IT TO BE PRECISE ANOTHER 12 MILES THEN STATED THAT I ONLY HAVE 30 MILES TO EMPTY AND PARKED IT WHILE I WENT TO WORK , 6 HOURS LATER TO GO HOME AND THE VEHICLE WILL NOT START, UNFORTUNATELY I RAN OUT OF GAS! I DON'T KNOW IF THIS WAS A GLITCH OR ITS GOING TO BE A PROBLEM BUT I WILL KEEP MY EYES ON IT.