CAR WAS STATIONARY AND HAD NOT BEEN DRIVEN IN SEVERAL HOURS AND THE WINDSHIELD CRACKED FROM THE TOP CENTER DOWN ABOUT SIX INCHES ACROSS BOTH THE DRIVER AND PASSENGER FIELD OF VIEW. THERE WAS NO PREVIOUS DAMAGE, MAJOR OR MINOR, FROM THE POINT WHERE THE CRACK APPEARED TO START FROM.
2016 Subaru Outback
Owner reports · Recalls · Investigations
More warning signs than most Outback years
Owner complaints for the 2016 Subaru Outback are substantially higher than the model-year median of 207.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Outback years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
351 reports with mileage · 292 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 309 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
83 reportsPLEASE FORWARD THIS MESSAGE ONTO WHOM IT MAY CONCERN AT SUBARU OF AMERICA CUSTOMER SERVICE. 2016 OUTBACK 3.6R BULLETIN NUMBER: 12-192-15R; NHTSA ID:10093903; REVISED: 11/19/15 UPDATE BULLETIN NUMBER: 12-192-15R; NHTSA ID:10093903; REVISED: 03/06/17 ISSUE: SPONTANEOUS CRACKED WINDSHIELD HELLO, I AM THE ORIGIN…
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PLEASE FORWARD THIS MESSAGE ONTO WHOM IT MAY CONCERN AT SUBARU OF AMERICA CUSTOMER SERVICE. 2016 OUTBACK 3.6R BULLETIN NUMBER: 12-192-15R; NHTSA ID:10093903; REVISED: 11/19/15 UPDATE BULLETIN NUMBER: 12-192-15R; NHTSA ID:10093903; REVISED: 03/06/17 ISSUE: SPONTANEOUS CRACKED WINDSHIELD HELLO, I AM THE ORIGINAL OWNER OF MENTIONED VEHICLE, 2016 OUTBACK 3.6R EQUIPPED WITH THE ALL-WEATHER PACKAGE AND EYESIGHT. ON FEBRUARY 28, 2019 A SMALL VISIBLE RUNNING CRACK ONE INCH IN LENGTH APPEARED JUST IN FRONT OF THE DRIVER SIDE FRONT WINDSHIELD. WITH INSPECTION THE CRACK ACTUALLY STARTED AT THE LOWER PORTION OF THE FRONT WINDSHIELD IN THE DEICER/DEFROSTER AREA. SINCE THEN THE CRACKS HAVE INCREASED DAILY IN LENGTH AND IN NUMBER. ONE RUNNING CRACK HAS NOW SPREAD ACROSS THE ENTIRE LOWER HALF OF THE FRONT WINDSHIELD TOWARDS THE PASSENGER SIDE. ANOTHER VISIBLE RUNNING CRACK ONE INCH IN LENGTH NOW HEADING IN THE OPPOSITE DIRECTION ON THE DRIVERS SIDE OF FRONT WINDSHIELD. IT TOO ORIGINATES FROM THE LOWER PORTION OF THE FRONT WINDSHIELD IN THE DEICER/DEFROSTER AREA. UNDER VERY CLOSE PHOTO INSPECTION AT THE JUNCTIONS OF THESE MERGING CRACKS CHIPPING IS OCCURRING CAUSING ADDITIONAL SPIDERING CRACKS. I DID CONTACT MY SUBARU DEALERSHIP SERVICE DEPARTMENT ON MARCH 5, 2019.A SALESPERSON FILLED OUT AND I SIGNED AN INFORMATION FORM FOR REPORTING THIS ISSUE TO SUBARU AMERICA. I WAS NOT OFFERED AND DID NOT RECEIVE A COPY. HAVE NOT HEARD BACK FROM THEM YET. THIS ISSUE AND REPAIR MENTIONED IN TSB ID: 12-192-15R NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. I HAVE ATTACHED DETAILED PHOTOS AND MC-10093903-2280.PDF DOCUMENT. THIS SHOULD EXPEDITE THE REPLACEMENT PROCESS.
OUR WINDSHIELD HAS HAD 3 CHIPS/CRACKS IN IT SINCE NEW. THE FIRST ONE WAS A CHIP THAT WAS REPAIRED BY SAFELIGHT. THE SECOND WAS A CRACK/CHIP WHERE THE ENTIRE WINDSHIELD WAS REPLACED BY SAFELIGHT. BOTH OF THESE HAPPENED WHILE THE VEHICLE WAS ON-HIGHWAY. BOTH WERE IN DIFFERENT SPOTS, BUT WERE LOCATED ON THE DRIVERS SIDE. THE THIRD …
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OUR WINDSHIELD HAS HAD 3 CHIPS/CRACKS IN IT SINCE NEW. THE FIRST ONE WAS A CHIP THAT WAS REPAIRED BY SAFELIGHT. THE SECOND WAS A CRACK/CHIP WHERE THE ENTIRE WINDSHIELD WAS REPLACED BY SAFELIGHT. BOTH OF THESE HAPPENED WHILE THE VEHICLE WAS ON-HIGHWAY. BOTH WERE IN DIFFERENT SPOTS, BUT WERE LOCATED ON THE DRIVERS SIDE. THE THIRD ONE WAS A LARGE CRACK ON THE DRIVER SIDE WE NOTICED YESTERDAY (12/26/18) WITH NO APPARENT CHIP ASSOCIATED. WE'RE NOT SURE IF THIS HAPPENED WHILE VEHICLE WAS MOVING OR STATIONARY. DATES FOR THE INITIAL CRACKS ARE ESTIMATES, BUT FIRST ONE WE ESTIMATE TO BE 8/2017. THE SECOND ONE WHERE THE WINDSHIELD WAS REPLACED IS ESTIMATED MAY 2018. WE NOTICED OTHERS WERE HAVING SIMILAR ISSUES AFTER DOING A SEARCH 12/26/18. IT ALSO APPEARS THAT SUBARU HAD ACKNOWLEDGED THERE WAS A PROBLEM WITH SOME 2015 AND 2016 MODELS, BUT OUR VEHICLE VIN DID NOT SHOW UP WHEN DOING A SEARCH.
3 MONTHS AFTER GETTING MY OUTBACK THE WINDSHIELD CRACKED AT THE BASE AND WENT UP AND OVER. I REPLACED THE WINDSHIELD AT A COST OF $500. MY WINDSHIELD RECENTLY CRACKED AGAIN AND WHEN I TAKE TO THEM AT THE SERVICE COUNTER THEY SAID IT IS NOT COVERED UNDER WARRANTY. I SHOULD NOT HAVE TO BUY A WINDSHIELD EVERY YEAR FOR A BRAND NEW C…
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3 MONTHS AFTER GETTING MY OUTBACK THE WINDSHIELD CRACKED AT THE BASE AND WENT UP AND OVER. I REPLACED THE WINDSHIELD AT A COST OF $500. MY WINDSHIELD RECENTLY CRACKED AGAIN AND WHEN I TAKE TO THEM AT THE SERVICE COUNTER THEY SAID IT IS NOT COVERED UNDER WARRANTY. I SHOULD NOT HAVE TO BUY A WINDSHIELD EVERY YEAR FOR A BRAND NEW CAR. FOR A CAR THAT IS SUPPOSED TO BE 5+ STAR SAFETY RATED I SHOULD HAVE AN INTACT WINDSHIELD. THE CRACKS ALSO APPEARED OVERNIGHT. THEY WERE NOT THERE WHEN I PARKED THE CAR, BUT WHEN I GOT IN IT THE NEXT MORNING. ALSO - NO CHIPPING OR STARING WAS FOUND WHERE THE CRACK STARED ON THE BOTTOM OF THE WINDSHIELD.
SPONTANEOUS CRACKS ON WINDSHIELD AND THEIR EXTENSION DURING HOT, SUNNY DAY. FOR THE SAFETY ISSUE, IT HAD TO BE REPLACED.
DRIVING ON A 4 LANE HIGHWAY IN A RURAL AREA AT 7:30 IN THE MORNING, NO OTHER TRAFFIC AROUND. I HEARD A SOUND LIKE A SMALL STICK BEING BROKEN. IT GOT MY ATTENTION AND I WONDERED WHAT IN THE WORLD WAS THAT. ABOUT 10 MILES LATER I NOTICED A CRACK COMING UP FROM THE BOTTOM OF THE WINDSHIELD RIGHT IN FRONT OF MY FACE. IT DEVELOPED IN…
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DRIVING ON A 4 LANE HIGHWAY IN A RURAL AREA AT 7:30 IN THE MORNING, NO OTHER TRAFFIC AROUND. I HEARD A SOUND LIKE A SMALL STICK BEING BROKEN. IT GOT MY ATTENTION AND I WONDERED WHAT IN THE WORLD WAS THAT. ABOUT 10 MILES LATER I NOTICED A CRACK COMING UP FROM THE BOTTOM OF THE WINDSHIELD RIGHT IN FRONT OF MY FACE. IT DEVELOPED INTO 2 CIRCLE CRACKS IN MY VIEWING AREA. DEALER SAID IT WAS A OLD CHIPPED PLACE OR A NEW CHIP THAT CAUSES IT. NEVER NOTICE A CHIP BEFORE OR AFTER I HEARD THE SNAP.
WINDSHIELD HAS CRACKED TWICE IN 16 MONTHS. THE 1ST CRACK HAPPENED WHILE DRIVING ON HIGHWAY WITH NO ONE AROUND ME- HEARD A POP AND HAD AN L SHAPED CRACK APPEARED ON MY WINDHIELD. THE WINDSHIELD WAS NOT STRUCK BY ANYTHING. AFTER MUCH NEGOTIATION WITH THE DEALER (THE CAR WAS UNDER WARRANTY WITH ABOUT 10,000 MILES), SUBURU REPLAC…
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WINDSHIELD HAS CRACKED TWICE IN 16 MONTHS. THE 1ST CRACK HAPPENED WHILE DRIVING ON HIGHWAY WITH NO ONE AROUND ME- HEARD A POP AND HAD AN L SHAPED CRACK APPEARED ON MY WINDHIELD. THE WINDSHIELD WAS NOT STRUCK BY ANYTHING. AFTER MUCH NEGOTIATION WITH THE DEALER (THE CAR WAS UNDER WARRANTY WITH ABOUT 10,000 MILES), SUBURU REPLACED THE WINDSHIELD. THE SECOND CRACK APPEARED WHILE STATIONARY IN MY DRIVEWAY AFTER TURNING ON THE VEHICLE. I LITERALLY WATCHED AS AN L SHAPED CRACK APPEARED ON THE WINDSHIELD. I HAVE NOT REPAIRED THAT YET. I DID NOT REPAIR IT BECAUSE IT WILL HAPPEN AGAIN IN A FEW MONTHS. THE CRACK HAS SINCE SPIDERED THROUGHOUT THE ENTIRE WINDSHIELD. TO DATE, I HAVE RECEIVED NO NOTIFICATION FROM SUBURU. I AM NOT LOOKING FORWARD TO ANOTHER FIGHT WITH SUBURU.
WINDSHIELD SPONTANEOUSLY CRACKED. I HAVE DASHCAM FOOTAGE SHOWING BEFORE AND AFTER THE FORMATION OF THE CRACK. THERE WAS NO IMPACT OF ANY OBJECT TO CAUSE THE CRACK OVER ANY PERIOD OF TIME.
SUDDEN 6" CRACK IN WINDSHIELD ORIGINATING ON THE LOWER EDGE UNDER THE WIPERS. I HAD DRIVEN THE CAR HOME FOR LUNCH AND BACK TO WORK AT 1:15PM AND THE CRACK WAS NOT THERE. WHEN I GOT OFF WORK AT 4PM THE CRACK WAS THERE. DROVE CAR HOME AND PUT IT IN THE GARAGE. THE NEXT MORNING AT 7AM THE CRACK WAS APPROXIMATELY 12" LONG RUNNING AT…
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SUDDEN 6" CRACK IN WINDSHIELD ORIGINATING ON THE LOWER EDGE UNDER THE WIPERS. I HAD DRIVEN THE CAR HOME FOR LUNCH AND BACK TO WORK AT 1:15PM AND THE CRACK WAS NOT THERE. WHEN I GOT OFF WORK AT 4PM THE CRACK WAS THERE. DROVE CAR HOME AND PUT IT IN THE GARAGE. THE NEXT MORNING AT 7AM THE CRACK WAS APPROXIMATELY 12" LONG RUNNING AT A DIAGONAL TOWARDS THE OUTER EDGE OF THE WINDSHIELD.
ON NOVEMBER 18 WE WERE DRIVING ALONG INTERSTATE 10 WHEN A CRACK APPEARED IN THE WINDSHIELD. THERE IS NO EVIDENCE OF A ROCK HITTING ALTHOUGH WE CAN'T SAY DEFINITELY WHETHER IT DID OR DID NOT
Official recalls
419V910000 · Air Bags: Air Bag/restraint Control Module
Dec 19, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Consequence & remedy
Consequence: In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
16V292000 · Steering:column
May 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence & remedy
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
15V794000 · Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
Nov 24, 2015
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence & remedy
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Additional source detail variants (2)
Power Train:driveline:differential Unit
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
15V502000 · Power Train:automatic Transmission; Power Train:driveline:driveshaft
Aug 10, 2015
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence & remedy
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Additional source detail variants (2)
Power Train:automatic Transmission
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Illustration