NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
143 reports80,000 miles · May 19, 2006
Electrical System
THE FRONT HEADLIGHTS ARE NOT WORKING. I REPLACED THE HEADLIGHT BUT THAT DID NOT FIX THE PROBLEM. THERE IS NO WARNING LIGHT TO SHOW THE LIGHTS ARE OUT. THIS CREATES A DANGEROUS DRIVING SITUATION THAT BOTH FRONT LIGHTS ARE OUT BUT IT SEEMS TO BE DUE TO ELECTRICAL OR ANOTHER PROBLEM. I HAVE NOTICED MANY OUTBACKS WITH ONE LIGHT …
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THE FRONT HEADLIGHTS ARE NOT WORKING. I REPLACED THE HEADLIGHT BUT THAT DID NOT FIX THE PROBLEM. THERE IS NO WARNING LIGHT TO SHOW THE LIGHTS ARE OUT. THIS CREATES A DANGEROUS DRIVING SITUATION THAT BOTH FRONT LIGHTS ARE OUT BUT IT SEEMS TO BE DUE TO ELECTRICAL OR ANOTHER PROBLEM. I HAVE NOTICED MANY OUTBACKS WITH ONE LIGHT OUT FOR THE SAME MODEL YEARS. IT SEEMS TO BE A SYSTEMIC PROBLEM UNRELATED TO THE BULBS. *JB
NHTSA ODI #10157900
Mileage unknown · Apr 19, 2006
Engine And Engine Cooling
2002 SUBARU OUTBACK (NOT SURE WHICH ENGINE) - NOTICED COOLANT SMELL AROUND NOVEMBER 2005; WAS TOLD BY THE DEALER THAT THE HEAD GASKET WAS LEAKING - THEY COULD EITHER ADD A GASKET "CONDITIONER"'' TREATMENT" - OR I COULD GO WITH THE REPLACEMENT GASKET FOR ~$3000 OR SO. THIS WAS NOT LONG AFTER MY 60K SERVICE, WHEREIN NOTHING HAD BE…
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2002 SUBARU OUTBACK (NOT SURE WHICH ENGINE) - NOTICED COOLANT SMELL AROUND NOVEMBER 2005; WAS TOLD BY THE DEALER THAT THE HEAD GASKET WAS LEAKING - THEY COULD EITHER ADD A GASKET "CONDITIONER"'' TREATMENT" - OR I COULD GO WITH THE REPLACEMENT GASKET FOR ~$3000 OR SO. THIS WAS NOT LONG AFTER MY 60K SERVICE, WHEREIN NOTHING HAD BEEN FOUND WRONG. I ALSO NOTED FUEL SMELLS, WHICH THEY NOTED MIGHT REQUIRE NEW FUEL LINE AND FUEL RAIL(?) TO THE TUNE OF ANOTHER ~$650 OR SO. I ASKED ABOUT RECALLS, AND THEY HEMMED AND HAWED - THEY FINALLY TOLD ME THAT THERE WAS A RECALL ON EARLIER SERIES ENGINES, BUT THAT MINE WAS OUTSIDE THE RECALL GROUP. I'VE SINCE FOUND HUNDREDS, MAYBE THOUSANDS OF SIMILAR COMPLAINTS BY OWNERS OF LATE-MODEL SUBARUS. SOME GET THE REPLACEMENT, BUT THE CAR NEVER RUNS THE SAME AFTERWARDS. MANY ONLY GET A REPLACEMENT OUT OF SUBARU AFTER GOING TO THE DISTRICT OR EVEN NATIONAL LEVEL AT SUBARU OF AMERICA. *JB
NHTSA ODI #10155706
69,013 miles · Feb 11, 2006
Engine And Engine Cooling
AT 69,013 MILES, THE DRIVER SIDE HEAD GASKET IS LEAKING COOLANT. WE FIRST NOTICED THE PROBLEM DUE TO THE ODOR. *NM
NHTSA ODI #10150038
72,145 miles · Jan 29, 2006
Power Train
5 DAYS AFTER HEAD GASKET WAS REPLACED I WAS DRIVING AND CAME TO A STOP LIGHT. AS THE LIGHT TURNED GREEN AND I PRESSED ON THE ACCELERATOR THE CAR DID NOT MOVE. THEN ALL OF A SUDDEN THE CAR STARTED TO MOVE BUT VERY SLUGGISHLY. AS I DROVE HOME I ALMOST HAD A COUPLE OF ACCIDENTS DUE TO THE NON RESPONSIVE CAR. CURRENTLY IT IS AT…
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5 DAYS AFTER HEAD GASKET WAS REPLACED I WAS DRIVING AND CAME TO A STOP LIGHT. AS THE LIGHT TURNED GREEN AND I PRESSED ON THE ACCELERATOR THE CAR DID NOT MOVE. THEN ALL OF A SUDDEN THE CAR STARTED TO MOVE BUT VERY SLUGGISHLY. AS I DROVE HOME I ALMOST HAD A COUPLE OF ACCIDENTS DUE TO THE NON RESPONSIVE CAR. CURRENTLY IT IS AT A SHOP, AND I AM BEING TOLD THAT THE TRANSMISSION HAS FAILED.*AK
NHTSA ODI #10148918
72,095 miles · Jan 29, 2006
Engine And Engine Cooling
DRIVING DOWN THE ROAD IN 2002 SUBARU OUTBACK SMELT BURNING COOLANT. THEN , STARTED SEEING A LOT OF SMOKE FROM THE DRIVER SIDE ENGINE HOOD AREA. PULLED OVER AND FOUND THAT THE COOLANT WAS EMPTY IN THE TANK. REFILLED WITH FRESH COOLANT AND CONTINUED DOWN THE ROAD BACK HOME. CAR WAS SMOKING ALL THE WAY BACK. TOOK IT TO A SHOP…
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DRIVING DOWN THE ROAD IN 2002 SUBARU OUTBACK SMELT BURNING COOLANT. THEN , STARTED SEEING A LOT OF SMOKE FROM THE DRIVER SIDE ENGINE HOOD AREA. PULLED OVER AND FOUND THAT THE COOLANT WAS EMPTY IN THE TANK. REFILLED WITH FRESH COOLANT AND CONTINUED DOWN THE ROAD BACK HOME. CAR WAS SMOKING ALL THE WAY BACK. TOOK IT TO A SHOP, AND FOUND THAT THE ENGINE HEAD GASKET HAD BLOWN. MECHANIC REPLACED THE HEAD GASKETS AND MACHINED HEADS. COST $1700.*AK
NHTSA ODI #10148917
Mileage unknown · Dec 7, 2005
Visibility
2002 SUBARU OUTBACK VISIBILITY IS POOR WHEN IT RAINS. *TS THE CONSUMER STATED HE CAN'T SEE OUT OF THE WINDSHIELD ON THE DRIVERS SIDE. THERE ARE LINES IN THE WINDSHIELD AND THE WINDSHIELD WIPERS WOULD FREEZE WHEN THE WEATHER WAS COLD. *JB
NHTSA ODI #10145347
Mileage unknown · Sep 6, 2005
Engine And Engine Cooling
PISTON SLAP IN 2.5 ENGINE. *NM
NHTSA ODI #10135487
Mileage unknown · Sep 6, 2005
Service Brakes, Hydraulic
FRONT BRAKE ROTORS ON MY 2002 OUTBACK 3.0 WAGON HAVE WARPED CAUSING SEVERE SHIMMY WHEN BRAKING AT HIGH SPEED. THEY WERE REPLACED AT ABOUT 30,000, AND THIS HAS HAPPENED AGAIN. MY OPINION AS A SCIENTIST IS THAT THE ROTORS ARE UNDER-ENGINEERED FOR THE SIZE/WEIGHT OF THE VEHICLE, AND THAT THIS IS A SAFETY ISSUE IN THAT CONTROL OF T…
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FRONT BRAKE ROTORS ON MY 2002 OUTBACK 3.0 WAGON HAVE WARPED CAUSING SEVERE SHIMMY WHEN BRAKING AT HIGH SPEED. THEY WERE REPLACED AT ABOUT 30,000, AND THIS HAS HAPPENED AGAIN. MY OPINION AS A SCIENTIST IS THAT THE ROTORS ARE UNDER-ENGINEERED FOR THE SIZE/WEIGHT OF THE VEHICLE, AND THAT THIS IS A SAFETY ISSUE IN THAT CONTROL OF THE VEHICLE IS COMPRISED AT HIGH SPEED. MORE SPECIFICALLY, THE ROTORS DISTORT WITH A NORMAL AMOUNT OF BRAKING HEAT, AND THEN RETURN FLAT WHEN COMPLETELY COOLED, INDICATING DEFECTIVE METALLURGY IN THEIR COMPOSITION. *JB
NHTSA ODI #10135429
Mileage unknown · Jul 14, 2005
Power Train
I PURCHASED A 2002 SUBARU OUTBACK WAGON, MANUAL TRANSMISSION. I'M HAVING TERRIBLE CLUTCH CHATTER GOING INTO 1ST AND 2ND GEAR. THIS HAPPENS DAILY, USUALLY FOR THE FIRST 10 MINUTES OF DRIVING IT. THE PROBLEM IS ENHANCED WHEN IT IS WET OR COLD.
NHTSA ODI #10128768
47,888 miles · Jun 15, 2005
Vehicle Speed Control
2002 SUBARU OUTBACK WAGON HAS 48,000 MILES. CAR STALLS AT RED LIGHTS, SPUTTERS AND HESITATES WHEN TRYING TO ACCELERATE FROM A STOP. DANGEROUS TRYING TO GET ON HIGHWAY. DEALER TESTED ALL SYSTEMS AND SAID NOTHING WAS WRONG WITH THE CAR. INDEPENDENT MECHANIC TESTED IT AND SAID MAIN COMPUTER NOT WORKING PROPERLY. CHECK ENGINE LIGHT …
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2002 SUBARU OUTBACK WAGON HAS 48,000 MILES. CAR STALLS AT RED LIGHTS, SPUTTERS AND HESITATES WHEN TRYING TO ACCELERATE FROM A STOP. DANGEROUS TRYING TO GET ON HIGHWAY. DEALER TESTED ALL SYSTEMS AND SAID NOTHING WAS WRONG WITH THE CAR. INDEPENDENT MECHANIC TESTED IT AND SAID MAIN COMPUTER NOT WORKING PROPERLY. CHECK ENGINE LIGHT NEVER CAME ON. MECHANIC RESET COMPUTER BUT SUGGESTED I GET RID OF THE CAR ASAP
NHTSA ODI #10125447
Official recalls
4Mar 16, 2004
ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.
Consequence & remedy
Consequence: IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.
Apr 22, 2003
THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.
Consequence & remedy
Consequence: IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Oct 30, 2002
CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.
Consequence & remedy
Consequence: THE VEHICLE COULD THEN MOVE/ROLL WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Mar 12, 2002
ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER).
Consequence & remedy
Consequence: AT THESE TEMPERATURES, THE BRAKES MAY NOT RELEASE AFTER BEING APPLIED, EVEN WHEN THE DRIVER'S FOOT IS NO LONGER ON THE BRAKE PEDAL. THIS CAN OCCUR WITHOUR PRIOR WARNING, POSSIBLY RESULTING IN A CRASH.
Remedy: DEALERS WILL REPLACE THE MASTER CYLINDERS. OWNER NOTIFICATION BEGAN MARCH 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗