NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
194 reports56,682 miles · Apr 8, 2020
Unknown Or Other
I WOKE UP ONE MORNING AND WENT OUT TO GO TO WORK TO DISCOVER THAT A CRACK HAD FORMED IN THE WINDSHIELD. IT STARTED FROM THE LOWER FRIT. THIS IS THE SECOND TIME A WINDSHIELD ON THIS CAR HAS CRACKED AND BOTH WERE SUBARU BRANDED CARLEX WINDSHIELDS. THE FIRST WINDSHIELD WAS FROM THE FACTORY, OBVIOUSLY, AND THE SECOND ONE WAS INSTALL…
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I WOKE UP ONE MORNING AND WENT OUT TO GO TO WORK TO DISCOVER THAT A CRACK HAD FORMED IN THE WINDSHIELD. IT STARTED FROM THE LOWER FRIT. THIS IS THE SECOND TIME A WINDSHIELD ON THIS CAR HAS CRACKED AND BOTH WERE SUBARU BRANDED CARLEX WINDSHIELDS. THE FIRST WINDSHIELD WAS FROM THE FACTORY, OBVIOUSLY, AND THE SECOND ONE WAS INSTALLED AT A SUBARU DEALERSHIP. REALLY ANNOYING SINCE I'VE ONLY HAD THE CAR FOR 14 MONTHS.
NHTSA ODI #11320611
4,500 miles · Apr 2, 2020
Visibility/wiper
MY CAR IS ONLY THREE MONTHS OLD WITH VIRTUALLY NO HIGH SPEED HIGHWAY DRIVING. I CAME OUT TO MY CAR ONE MORNING TO SEE A FOOT LONG CRACK ON MY WINDSHIELD, COMING FROM THE BOTTOM CORNER NEAR WHERE THE WIPERS REST. BEING THAT I DELIBERATELY DRIVE REALLY FAR FROM THE CARS IN FRONT OF ME, I HAVE A HARD TIME BELIEVING THIS COULD HAV…
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MY CAR IS ONLY THREE MONTHS OLD WITH VIRTUALLY NO HIGH SPEED HIGHWAY DRIVING. I CAME OUT TO MY CAR ONE MORNING TO SEE A FOOT LONG CRACK ON MY WINDSHIELD, COMING FROM THE BOTTOM CORNER NEAR WHERE THE WIPERS REST. BEING THAT I DELIBERATELY DRIVE REALLY FAR FROM THE CARS IN FRONT OF ME, I HAVE A HARD TIME BELIEVING THIS COULD HAVE RESULTED FROM A ROCK. I FEEL THIS TIES IN WITH THE ONGOING CLASS ACTION LAWSUIT CONCERNING DEFECTIVE WINDSHIELD.
NHTSA ODI #11320074
12,000 miles · Mar 18, 2020
Unknown Or Other
WINDSHIELD CRACKED FROM THE LOWER LEFT SIDE OF THE WINDSHIELD AND IS MOVING UPWARD AND ACROSS THE WINDSHIELD. THERE IS NO REASON FOR THE CRACK IT JUST HAPPENED ON ITS OWN. IT HAPPENED WHILE PARKED OVER NIGHT.
NHTSA ODI #11318593
21,000 miles · Mar 14, 2020
Visibility/wiper
I WAS DRIVING DOWN WHITE ROCK RD, EL DORADO HILLS, CA. A TINY PIECE OF METAL MUST HAVE FELL BUT IT HIT THE BOTTOM MIDDLE OF THE WINDSHIELD. IT BARELY EVEN LEFT A MARK, I CONTINUED TO DRIVE TO MAKE IT TO WORK. BY THE TIME I HAD MADE IT HOME IT HAD TURNED INTO A FULL BLOWN VISION PROBLEM. AS I WAS DRIVING IT WOULD MAKE AUDIBLE CRA…
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I WAS DRIVING DOWN WHITE ROCK RD, EL DORADO HILLS, CA. A TINY PIECE OF METAL MUST HAVE FELL BUT IT HIT THE BOTTOM MIDDLE OF THE WINDSHIELD. IT BARELY EVEN LEFT A MARK, I CONTINUED TO DRIVE TO MAKE IT TO WORK. BY THE TIME I HAD MADE IT HOME IT HAD TURNED INTO A FULL BLOWN VISION PROBLEM. AS I WAS DRIVING IT WOULD MAKE AUDIBLE CRACKING NOISES AND I FIXED IT IMMEDIATELY. NEVER HAVE I SEEN A CARS WINDSHIELD SO VULNERABLE BEFORE. WHITE ROCK RD IS A BACK ROAD AND I WAS IN MOTION.
NHTSA ODI #11318070
Mileage unknown · Mar 14, 2020
Visibility/wiper
A CRACK, LONGER THAN A DOLLAR BILL, RANDOMLY APPEARED ON MY WINDSHIELD ONE DAY WHEN THERE WAS NONE THE PREVIOUS DAY. MY CAR WAS PARKED IN MY DRIVEWAY DURING THIS TIME. THE CRACK WAS VERY CLEAN AND VERY SUDDEN. NO ROCKS OR DEBRIS HIT MY WINDSHIELD. I JUST WOKE UP ONE DAY TO FIND THIS VERY LARGE CRACK. I WENT THROUGH MY GEICO INSU…
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A CRACK, LONGER THAN A DOLLAR BILL, RANDOMLY APPEARED ON MY WINDSHIELD ONE DAY WHEN THERE WAS NONE THE PREVIOUS DAY. MY CAR WAS PARKED IN MY DRIVEWAY DURING THIS TIME. THE CRACK WAS VERY CLEAN AND VERY SUDDEN. NO ROCKS OR DEBRIS HIT MY WINDSHIELD. I JUST WOKE UP ONE DAY TO FIND THIS VERY LARGE CRACK. I WENT THROUGH MY GEICO INSURANCE TO FIX MY GLASS THINKING IT WAS A CRACK THAT WAS CAUSED BY COLD TEMPERATURES. THE MONTH OF JANUARY IS THE MIDDLE OF WINTER. BUT A CRACK THAT LARGE WAS VERY SUSPICIOUS REGARDLESS AND FOUND OUT TWO MONTHS LATER THAT IT IS HIGHLY POSSIBLE THAT MY WINDSHIELD WAS DEFECTIVE. I BOUGHT MY CAR NOT TOO LONG AGO IN JUNE OF 2019 AND THE CRACK APPEARED JUST ABOUT 6 MONTHS LATER.
NHTSA ODI #11318007
15,000 miles · Mar 14, 2020
Visibility/wiper
THE CAR SENSOR DOES NOT EFFECTIVELY RECOGNIZE CARS IN FRONT OF ME NOW THAT I HAVE NEW WINDSHIELD
NHTSA ODI #11318002
6,000 miles · Mar 13, 2020
Visibility/wiper
WINDSHIELD CRACKED TWICE IN A MONTH PERIOD SMALL PEBBLES THAT I'VE HIT BEFORE HAVE NEVER DONE THIS MUCH DAMAGE IT CAUSED THREE UN REPAIRABLE CRACKS
NHTSA ODI #11317951
1,000 miles · Feb 24, 2020
Unknown Or Other
ONLY A FEW MONTHS AFTER LEASING A BRAND NEW 2019 SUBARU IMPREZA SPORT, I WAS DRIVING ON A HIGHWAY I HAVE TAKEN 100'S OF TIMES AND A SMALL ROCK HIT MY WINDSHIELD. THIS CAUSED MY WINDSHIELD TO CRACK AND KEEP SPLITTING UNTIL IT COVERED A GOOD 2 FEET OF THE GLASS. THIS CONTINUED AFTER THE CAR WAS PARKED. I HAD TO PAY MY DEDUCTIBLE T…
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ONLY A FEW MONTHS AFTER LEASING A BRAND NEW 2019 SUBARU IMPREZA SPORT, I WAS DRIVING ON A HIGHWAY I HAVE TAKEN 100'S OF TIMES AND A SMALL ROCK HIT MY WINDSHIELD. THIS CAUSED MY WINDSHIELD TO CRACK AND KEEP SPLITTING UNTIL IT COVERED A GOOD 2 FEET OF THE GLASS. THIS CONTINUED AFTER THE CAR WAS PARKED. I HAD TO PAY MY DEDUCTIBLE TO HAVE THE WINDSHIELD REPLACED. I THOUGHT THIS WAS ODD BECAUSE I HAVE NEVER HAD THIS HAPPEN TO ANY OTHER VEHICLE, ESPECIALLY SO EASILY.
NHTSA ODI #11311106
13,000 miles · Feb 24, 2020
Visibility/wiper
ON 2/16/2020, WHILE DRIVING AT A NORMAL SPEED (~20MPH) IN CLEAR CONDITIONS IN DOWNTOWN PHILADELPHIA, PA, A SMALL OBJECT (POTENTIALLY A ROCK) FELL OFF AN OVERPASS I WAS DRIVING UNDER, HIT THE PASSENGER SIDE OF THE WINDSHIELD OF MY CAR, AND CAUSED AN APPROXIMATELY 10-INCH CRACK. THE OBJECT THAT CAUSED THE CRACK WAS NOT LARGE EN…
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ON 2/16/2020, WHILE DRIVING AT A NORMAL SPEED (~20MPH) IN CLEAR CONDITIONS IN DOWNTOWN PHILADELPHIA, PA, A SMALL OBJECT (POTENTIALLY A ROCK) FELL OFF AN OVERPASS I WAS DRIVING UNDER, HIT THE PASSENGER SIDE OF THE WINDSHIELD OF MY CAR, AND CAUSED AN APPROXIMATELY 10-INCH CRACK. THE OBJECT THAT CAUSED THE CRACK WAS NOT LARGE ENOUGH FOR MY PASSENGER TO EVEN NOTICE WHEN IT HIT. THE CRACK IT CAUSED IN THE WINDSHIELD WAS UNREASONABLY LARGE, WHEN OTHER, LARGER OBJECTS (LIKE ROCKS) HAVE HIT THE WINDSHIELD IN THE COURSE OF NORMAL HIGHWAY DRIVING WITHOUT CAUSING DAMAGE. THE REPAIR COST A TOTAL OF ~$1,000, OF WHICH I WAS RESPONSIBLE FOR $500. I HAVE ATTACHED AN IMAGE OF THE CRACK AND A COPY OF THE INVOICE FROM THE WINDSHIELD REPLACEMENT.
NHTSA ODI #11311012
8,000 miles · Feb 23, 2020
Visibility/wiper
MY FIRAT EXPERIENCE WAS, I PARKED MY CAR AND BEEN TO GROCERY STORE WHEN I CAME BACK AND DRIVING THEN I FOUND A CRACK WITH OUT A CHIP CRACK SOUND AND THE SECOND EXPERIENCE ALMOST SIMILAR BEFORE PARKING I FOUND NO CRACK AND WHEN MY CAR WAS STATIONARY WHICH THERE WAS NO MOTION SURPRISINGLY I FOUND ANOTHER CRACK WHICH IS ABOVE 10 I…
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MY FIRAT EXPERIENCE WAS, I PARKED MY CAR AND BEEN TO GROCERY STORE WHEN I CAME BACK AND DRIVING THEN I FOUND A CRACK WITH OUT A CHIP CRACK SOUND AND THE SECOND EXPERIENCE ALMOST SIMILAR BEFORE PARKING I FOUND NO CRACK AND WHEN MY CAR WAS STATIONARY WHICH THERE WAS NO MOTION SURPRISINGLY I FOUND ANOTHER CRACK WHICH IS ABOVE 10 INCHES. AND AFTER MY 1ST WINDSHIELD REPLACEMENT I FOUND EYE SIGHT IS NOT WORKING AS WELL AS BEFORE. THERE IS NO PROPER RESPONSE AFTER MY SECOND WINDSHIELD COMPLAINT AND STILL WAITING FOR REPLACEMENT AND I AM DRIVING WITH CRACK WINDSHIELD WHICH I HAVE NO OTHER CHOICE.
NHTSA ODI #11310861
Official recalls
5Aug 12, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.
Remedy: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence & remedy
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional source detail variants (4)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Oct 18, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence & remedy
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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