NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
194 reports5,592 miles · Aug 7, 2020
Visibility/wiper
TODAY, AUGUST 7, 2020 WE NOTICED ON OUR PARKED 2019 SUBARU IMPREZA THE WINDSHIELD WAS CRACKED. THE CRACK STARTS WHERE THE REVIEW MIRROR IS ATTACHED AND RUNS VERTICALLY ALL THE WAY DOWN. THIS APPEARS TO HAVE STARTED ON THE INSIDE. THERE IS NO DAMAGE FROM A ROCK OR OTHER DEBRIS STICKING THE WINDSHIELD. A SEARCH ONLINE HAS SHOW…
Read full complaint
TODAY, AUGUST 7, 2020 WE NOTICED ON OUR PARKED 2019 SUBARU IMPREZA THE WINDSHIELD WAS CRACKED. THE CRACK STARTS WHERE THE REVIEW MIRROR IS ATTACHED AND RUNS VERTICALLY ALL THE WAY DOWN. THIS APPEARS TO HAVE STARTED ON THE INSIDE. THERE IS NO DAMAGE FROM A ROCK OR OTHER DEBRIS STICKING THE WINDSHIELD. A SEARCH ONLINE HAS SHOWN MULTIPLE LAWSUITS AGAINST SUBARU FOR DEFECTIVE WINDSHIELDS. WE HAVE NOT YET CONTACTED SUBARU BUT FELT A COMPLAINT WAS WARRANTED AS THIS APPEARS TO BE AN ISSUE WITH SUBARU VEHICLES.
NHTSA ODI #11343974
4,388 miles · Jun 30, 2020
Visibility/wiper
DRIVING ALONG THE HIGHWAY WHEN I HEARD A SMALL CRACKING SOUND. NO LARGE DEBRIS OR ROCK NOTED FROM HIGHWAY. ALL OF A SUDDEN A LARGE CRACK APPEARED ON THE RIGHT-HAND PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF THE WINDSHIELD. I CALLED SUBARU DEALERSHIP AND SAID THEY WOULD HAVE TO DETERMINE IF IT WAS A STRESS CRACK OR NOT FOR IT T…
Read full complaint
DRIVING ALONG THE HIGHWAY WHEN I HEARD A SMALL CRACKING SOUND. NO LARGE DEBRIS OR ROCK NOTED FROM HIGHWAY. ALL OF A SUDDEN A LARGE CRACK APPEARED ON THE RIGHT-HAND PASSENGER SIDE AND EXTENDED TO THE MIDDLE OF THE WINDSHIELD. I CALLED SUBARU DEALERSHIP AND SAID THEY WOULD HAVE TO DETERMINE IF IT WAS A STRESS CRACK OR NOT FOR IT TO BE COVERED; THEY DETERMINED THAT IT WOULD NOT BE COVERED BECAUSE IT IS NOT A STRESS CRACK. *TR
NHTSA ODI #11331768
8,000 miles · Jun 24, 2020
Visibility/wiper
I WAS DRIVING ON A CITY STREET WITH NO TRAFFIC IN FRONT OF ME WHEN MY WINDSHIELD SPONTANEOUSLY STARTED TO CRACK FROM BELOW WHERE I COULD SEE FROM INSIDE THE CAR. THE CRACK QUICKLY SPIDERED OUT. THE CRACK STARTS AT THE BOTTOM OF THE GLASS WHERE IT IS INSTALLED. THE CRACK IS LARGE, WIDE, AND DEEP. *TR
NHTSA ODI #11330641
5,944 miles · Jun 10, 2020
Visibility/wiper
MY WINDSHIELD DEVELOPED A LONG CRACK SPONTANEOUSLY. DURING THE PANDEMIC I HAVE HARDLY DRIVEN AND I AM CERTAIN IT WAS NOT DUE TO A CHIP. *TR
NHTSA ODI #11328212
9,545 miles · May 29, 2020
Visibility/wiper
MY WINDSHIELD HAS DEVELOPED A CRACK WHERE WAS NONE PREVIOUS, NOR HAS THERE BEEN ANY IMPACT. I HAVE BEEN ON FURLOUGH SINCE 24 MARCH, 2020 AND THE VEHICLE HAS BEEN DRIVEN ONCE A WEEK, AT MOST. THE MOST RECENT OUTING WAS ON SUNDAY 24 MAY, 2020 AND WAS WITHOUT IMPACT TO THE WINDSHIELD, NOR HAD ANY CRACK BEEN NOTICEABLE UNTIL TODAY, …
Read full complaint
MY WINDSHIELD HAS DEVELOPED A CRACK WHERE WAS NONE PREVIOUS, NOR HAS THERE BEEN ANY IMPACT. I HAVE BEEN ON FURLOUGH SINCE 24 MARCH, 2020 AND THE VEHICLE HAS BEEN DRIVEN ONCE A WEEK, AT MOST. THE MOST RECENT OUTING WAS ON SUNDAY 24 MAY, 2020 AND WAS WITHOUT IMPACT TO THE WINDSHIELD, NOR HAD ANY CRACK BEEN NOTICEABLE UNTIL TODAY, 29 MAY. THE VEHICLE HAS NOT MOVED FROM ITS' PARKING SPACE SINCE 24 MAY. I HAVE BEEN MAKING DAILY SIGHT INSPECTIONS OF THE VEHICLE SINCE I HAVE NOT BEEN DRIVING IT DAILY. *TR *BF ON 06/15/20 VEHICLE WAS TAKEN TO SAFELITE AND THE WINDSHIELD WAS REPLACED. THE TECHNICIAN WAS UNABLE TO FIND A CAUSE FOR THE CRACK. CONSUMER PAID A $200 REPAIR FOR THE REPAIR. *DL
NHTSA ODI #11326561
6,015 miles · May 26, 2020
Unknown Or OtherVisibility
I HAVE A 2019 IMPREZA. HAD THE CAR 6 MONTHS AND HAD TO REPLACE THE WINDSHIELD. A STRAY ROCK HIT THE CAR WHILE GOING ABOUT 35 MPH. SAW NOTHING WHEN IT HAPPENED. THE NEXT DAY A GIANT CRACK ACROSS MY WINDSHIELD. THIS IS BOGUS. *TR
NHTSA ODI #11326040
10,300 miles · May 10, 2020
Visibility/wiper
AFTER MY CAR WAS SITTING OVERNIGHT, I CAME OUT IN THE MORNING AND FOUND AN 18" CRACK IN THE WINDSHIELD. THERE WAS NO INDICATION THE PREVIOUS DAY THAT THERE WAS ANY DAMAGE DONE TO THE WINDSHIELD. THIS IS A KNOWN DEFECT IN THE MANUFACTURERS VEHICLES THAT THE WINDSHIELDS BREAK WITHOUT ANY REASON. CRACK HAS QUICKLY BECOME LARGER SIN…
Read full complaint
AFTER MY CAR WAS SITTING OVERNIGHT, I CAME OUT IN THE MORNING AND FOUND AN 18" CRACK IN THE WINDSHIELD. THERE WAS NO INDICATION THE PREVIOUS DAY THAT THERE WAS ANY DAMAGE DONE TO THE WINDSHIELD. THIS IS A KNOWN DEFECT IN THE MANUFACTURERS VEHICLES THAT THE WINDSHIELDS BREAK WITHOUT ANY REASON. CRACK HAS QUICKLY BECOME LARGER SINCE THE INITIAL CRACK, WILL SOON COMPLETELY GO ACROSS THE WINDSHIELD. *TR
NHTSA ODI #11324038
13,600 miles · May 4, 2020
Visibility/wiper
WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED IN DRIVEWAY FOR TWO DAYS.
NHTSA ODI #11323189
27,000 miles · Apr 24, 2020
Visibility/wiper
DRIVING DOWN THE HIGHWAY AT 60 MPH, I HEARD A VERY SMALL CRACKING SOUND AND THOUGHT NOTHING OF IT. ALMOST IMMEDIATELY, I HAD A 14 INCH CRACK PROPAGATING FROM THE BOTTOM EDGE MIDDLE OF THE WINDSHIELD. I COULD NOT FIND A CHIP LOCATION IN THE BOTTOM OF THE WINDSHIELD, NOTING IT MAY HAVE BEEN A VERY SMALL OBJECT THAT DIDN'T MAKE A C…
Read full complaint
DRIVING DOWN THE HIGHWAY AT 60 MPH, I HEARD A VERY SMALL CRACKING SOUND AND THOUGHT NOTHING OF IT. ALMOST IMMEDIATELY, I HAD A 14 INCH CRACK PROPAGATING FROM THE BOTTOM EDGE MIDDLE OF THE WINDSHIELD. I COULD NOT FIND A CHIP LOCATION IN THE BOTTOM OF THE WINDSHIELD, NOTING IT MAY HAVE BEEN A VERY SMALL OBJECT THAT DIDN'T MAKE A CHIP. I CALLED SUBARU AND TOLD THEM THE ISSUE, BUT THEY REFUSED TO WARRANTY OR REPLACE IT, AND TOLD ME IT WAS AN ACT OF GOD. WHILE A BROKEN WINDSHIELD IS COMMON WITH LARGE ROCKS AND STONES, I BELIEVE THAT SUBARU KNOWS THAT THERE NEW ACOUSTIC WINDSHIELDS ARE INCREDIBLE WEAK. NEW WINDSHIELDS DO NOT FIX THE ISSUE AND ARE INCREDIBLE EXPENSIVE. THIS CONCERNS ME, IF A LARGER OBJECT WERE TO HIT THE WINDSHIELD, HOW WOULD IT SUSTAIN THE IMPACT FORCES AND PROTECT EVERYONE INSIDE THE VEHICLE?
NHTSA ODI #11322160
8,000 miles · Apr 14, 2020
Visibility/wiper
8000 MILES ON THE CAR. LARGE CRACK FORMED IN WINDSHIELD ON PASSENGER SIDE AFTER GOING OVER A TYPICAL BUMP IN THE ROAD. CRACK HAS PROPAGATED ACROSS THE WINDSHIELD QUICKLY. SUBARU DECLINED A WARRANTY CLAIM. THIS IS MY 4TH SUBARU, AND NOTHING LIKE THIS HAS EVER HAPPENED BEFORE.
NHTSA ODI #11321106
Official recalls
5Aug 12, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.
Remedy: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence & remedy
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional source detail variants (4)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Oct 18, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence & remedy
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration