NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
150 reportsMileage unknown · Jun 7, 2021
Visibility/wiper
The windshield is cracked for the 3rd time without anything hitting it. The past 2 times i have taken it to the Dealer for repair and made them aware of it. I have receipts in my possession showing the cost of replacement from my previous 2 windshields i have replaced from the dealership. Currently the windshield cracked yester…
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The windshield is cracked for the 3rd time without anything hitting it. The past 2 times i have taken it to the Dealer for repair and made them aware of it. I have receipts in my possession showing the cost of replacement from my previous 2 windshields i have replaced from the dealership. Currently the windshield cracked yesterday while it was parked on 6/6/21. No damage to the vehicle was noticed prior to this time. This will be the 3rd windshield i will have to replace at my own cost. I am worried about my safety after the fact the windshield has cracked 3 times and wonder if it's going to happen while I am driving. There was no prior warning for each time it has cracked.
NHTSA ODI #11420036
Mileage unknown · May 1, 2021
Electrical SystemExterior LightingUnknown Or Other
SINCE JANUARY 2021, THE SCREEN WITH THE REAR CAMERA GO TO BLACK, MANY TIMES AND YOU ONLY CAN SEE THE RED AND YELLOW LINES, SO AND OTHER WORDS WHEN ACTIVATE REVERSE THE SCREEN IS BLACK YOU CAN SEE NOTHING. PLEASE HELP.
NHTSA ODI #11414763
14,000 miles · Apr 16, 2021
Electrical System
I LEASE A 2018 SUBARU IMPREZA, WHICH CURRENTLY HAS ABOUT 14,000 MILES. SINCE JANUARY 2021, IT'S BATTERY HAS FAILED MULTIPLE TIMES. I HAVE TAKEN THE CAR TO THE DEALER (DUNNING SUBARU IN ANN ARBOR, MI) AND THE SERVICE DEPARTMENT HAS INSTALLED 4 NEW BATTERIES. THEIR DIAGNOSIS HAS BEEN THAT AS LONG AS I DON'T DRIVE MORE OFTEN AND FA…
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I LEASE A 2018 SUBARU IMPREZA, WHICH CURRENTLY HAS ABOUT 14,000 MILES. SINCE JANUARY 2021, IT'S BATTERY HAS FAILED MULTIPLE TIMES. I HAVE TAKEN THE CAR TO THE DEALER (DUNNING SUBARU IN ANN ARBOR, MI) AND THE SERVICE DEPARTMENT HAS INSTALLED 4 NEW BATTERIES. THEIR DIAGNOSIS HAS BEEN THAT AS LONG AS I DON'T DRIVE MORE OFTEN AND FARTHER (IN THESE VAGUE TERMS) MY CAR'S BATTERY WILL CONTINUE TO FAIL. THE LAST TIME I TOOK MY CAR TO GET IT FIXED AFTER IT STRANDED ME, ON APRIL 16, THE DEALERSHIP AND SUBARU OF AMERICA'S CONSUMER ADVOCATE OFFICE BOTH SUGGESTED THAT I PURCHASE AN OFF-MARKET BATTERY TENDER TO RECHARGE THE BATTERY. THIS MEANS THAT THEY ANTICIPATE THEIR CAR BATTERY WILL FAIL WITH MY CURRENT DRIVING NEEDS. IN OTHER WORDS, THE VEHICLE IS UNRELIABLE. BUT FROM THEIR PERSPECTIVE, I AM AT FAULT FOR NOT DRIVING MORE.
NHTSA ODI #11408453
Mileage unknown · Apr 15, 2021
Unknown Or OtherVisibility/wiper
THE RUBBER AT THE BOTTOM OF THE WINDSHIELD FROM END TO END IS NOT SECURE PROPERLY. I BOUGHT IT 2/8/2021. MY FIRST TIME WASHING IT WAS 4/12/2021 WHEN I NOTICED THAT THE RUBBER IS LOOSE
NHTSA ODI #11408233
Mileage unknown · Apr 3, 2021
Forward Collision AvoidanceUnknown Or OtherCrash
THEY WERE TOWING MY CAR, AND THIS VEHICLE ONLY HAS ONE PLACE TO GRAB IT, WHEN THE TOWING SERVICE WAS GOING TO RELEASE MY CAR THIS PLACE TO GRAB IT BROKE AND RELEASED, AND EJECTED THE CAR, IF NOT FOR THE HANDBRAKE IT HAD HAPPENED A FATAL ACCIDENT, A CAR FROM 2018 THAT HAS THESE FAULTS, I DON'T THINK SO, NOW THEY MUST PAY FOR THE…
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THEY WERE TOWING MY CAR, AND THIS VEHICLE ONLY HAS ONE PLACE TO GRAB IT, WHEN THE TOWING SERVICE WAS GOING TO RELEASE MY CAR THIS PLACE TO GRAB IT BROKE AND RELEASED, AND EJECTED THE CAR, IF NOT FOR THE HANDBRAKE IT HAD HAPPENED A FATAL ACCIDENT, A CAR FROM 2018 THAT HAS THESE FAULTS, I DON'T THINK SO, NOW THEY MUST PAY FOR THE DAMAGES TO THE 2 VEHICLES, WHICH IS NOT WHAT IT SHOULD BE BECAUSE THIS IS A FACTORY DAMAGE I'M SURE, I HAVE VIDEOS, PHOTOS, EVERYTHING, THIS WAS IN COLORADO AND IT HAPPENED WHEN I WAS GOING TO LEAVE MY CAR AT THE DEALER, IT COULD HAPPEN IN ANOTHER PLACE AND IT COULD ATTEMPT WITH SOMEONE'S LIFE
NHTSA ODI #11406169
32,500 miles · Apr 2, 2021
Electrical System
OEM BATTERY FAILED AND LEFT DRIVER STRANDED IN NOV 2020. DEALER REPLACED BATTERY AT THAT TIME. DEALER HAD TO REPLACE BATTERY AGAIN TODAY, 04/02/2021 BECAUSE IT WAS ALSO FAILING. DEALER WOULD NOT ACKNOWLEDGE THAT ISSUE WAS WITH CAR. SIMPLY STATED THAT THEY WOULD CONTINUE TO REPLACE FAILED BATTERIES IF WITHIN WARRANTY PERIOD. …
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OEM BATTERY FAILED AND LEFT DRIVER STRANDED IN NOV 2020. DEALER REPLACED BATTERY AT THAT TIME. DEALER HAD TO REPLACE BATTERY AGAIN TODAY, 04/02/2021 BECAUSE IT WAS ALSO FAILING. DEALER WOULD NOT ACKNOWLEDGE THAT ISSUE WAS WITH CAR. SIMPLY STATED THAT THEY WOULD CONTINUE TO REPLACE FAILED BATTERIES IF WITHIN WARRANTY PERIOD. EXTREMELY DANGEROUS. WHEN BATTERY FAILS, CAR IS UNRESPONSIVE TO ANY/ALL COMMANDS.
NHTSA ODI #11406140
25,000 miles · Mar 23, 2021
Structure
WINDSHIELD CRACKED IN MIDDLE FOR NO REASON. CRACK IS 1.5 FEET LONG. VEHICLE WAS STATIONARY WHEN IT OCCURRED.
NHTSA ODI #11404409
10,000 miles · Feb 13, 2021
Visibility/wiper
IN 2019, I EXPERIENCED 2 INCIDENTS RELATED TO THE GLASS IN THIS VEHICLE. IN THE FIRST INCIDENT, I NOTICED A CHIP IN THE FRONT WINDSHIELD ON THE PASSENGER SIDE. THIS WAS PATCHED BY A GLASS REPAIR SERVICE. IN THE 2ND INCIDENT, I NOTICED A CHIP IN THE GLASS OF THE DRIVER'S SIDE WINDOW. THIS REQUIRED REPLACING THE ENTIRE GLASS PANE,…
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IN 2019, I EXPERIENCED 2 INCIDENTS RELATED TO THE GLASS IN THIS VEHICLE. IN THE FIRST INCIDENT, I NOTICED A CHIP IN THE FRONT WINDSHIELD ON THE PASSENGER SIDE. THIS WAS PATCHED BY A GLASS REPAIR SERVICE. IN THE 2ND INCIDENT, I NOTICED A CHIP IN THE GLASS OF THE DRIVER'S SIDE WINDOW. THIS REQUIRED REPLACING THE ENTIRE GLASS PANE, ALSO DONE BY A GLASS REPAIR SERVICE. IN BOTH OF THESE INSTANCES, THERE WAS NOT A DEFINITE EVENT I COULD IDENTIFY AS THE CAUSE OF THE DAMAGE.
NHTSA ODI #11396040
28,000 miles · Feb 11, 2021
Visibility/wiper
WINDSHIELD NEEDED TO BE REPLACED TWICE IN A SINGLE MONTH DUE TO THE FORMATION OF LARGE CRACKS DURING NORMAL HIGHWAY DRIVING IN THE SAN FRANCISCO BAY AREA. BOTH WINDSHIELDS WERE SUBARU OEM INSTALLED AT CERTIFIED SUBARU DEALERSHIPS. THE WINDSHIELD ALSO APPEARED TO HAVE AN EXCESSIVE AMOUNT OF CHIPS CONSIDERING ITS AGE AND THE DRIVI…
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WINDSHIELD NEEDED TO BE REPLACED TWICE IN A SINGLE MONTH DUE TO THE FORMATION OF LARGE CRACKS DURING NORMAL HIGHWAY DRIVING IN THE SAN FRANCISCO BAY AREA. BOTH WINDSHIELDS WERE SUBARU OEM INSTALLED AT CERTIFIED SUBARU DEALERSHIPS. THE WINDSHIELD ALSO APPEARED TO HAVE AN EXCESSIVE AMOUNT OF CHIPS CONSIDERING ITS AGE AND THE DRIVING CONDITIONS IT EXPERIENCED (PAVED HIGHWAYS)
NHTSA ODI #11395739
4,000 miles · Jan 6, 2021
Unknown Or Other
WEAK WINDSHIELD CRACKED LIKE EVERY OTHER SUBARU OWNERS I KNOW OF THIS GENERATION.
NHTSA ODI #11386846
Official recalls
5Aug 12, 2022
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Reflectors that do not provide adequate illumination reduce the driver's ability to see and increase the risk of a crash.
Remedy: Dealers will replace the front headlamp assemblies, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRG-22.
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence & remedy
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional source detail variants (4)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Oct 18, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence & remedy
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Oct 17, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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