Vehicle Information: 2018 Subaru ImprezaVIN: [XXX] Affected: Steering (Electronic Power Steering / EPS Gear Box Assembly)Description of the Safety Defect:I am reporting a severe safety defect regarding a sudden and total loss of power steering assist while driving my 2018 Subaru Impreza.The Electronic Power Steering (EPS) gear b…
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Vehicle Information: 2018 Subaru ImprezaVIN: [XXX] Affected: Steering (Electronic Power Steering / EPS Gear Box Assembly)Description of the Safety Defect:I am reporting a severe safety defect regarding a sudden and total loss of power steering assist while driving my 2018 Subaru Impreza.The Electronic Power Steering (EPS) gear box assembly experienced a catastrophic failure, resulting in an immediate, heavy steering condition that severely impacted my ability to control the vehicle safely. Upon inspection, the EPS gear box housing was found to have suffered structural failure/cracking due to environmental corrosion.This is a well-documented safety hazard for this vehicle generation. Subaru previously issued a voluntary 10-year warranty extension for 2012–2018 models (TSB 04-27-21R) to address this exact housing defect. Additionally, Subaru was forced to issue a mandatory safety recall (NHTSA Campaign 19V065000) for 2019 Imprezas due to an immediate loss of power steering assist.My vehicle is an early-production 2018 model, making its manufacturing timeline and parts sourcing highly contiguous with the recalled 2019 fleet and the vehicles covered under the 10-year extension. Subaru of America is currently using a strict internal VIN boundary to deny coverage for my vehicle, even though it suffered the exact same dangerous structural steering failure.I request that the NHTSA log this failure to track if Subaru's current VIN exclusion limits are overly narrow, leaving structurally defective and unsafe steering components on the road without proper remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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