2014 Subaru Impreza

TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UP EVEN AFTER REPLACING THE BATTERY. THE VEHICLE WAS TOWED TO (CIOCCA SUBARU 4611 HAMILTON BLVD, ALLENTOWN, PA 18103 (610) 395-3745) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CEASED. THE ENGINE WAS DIS ASSEMBLED. THE VEHICLE WAS TOWED TO FAULKNER SUBARU HARRISBURG 3233 PAXTON ST, HARRISBURG, PA 17111 (717) 564-4545), WHERE THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED. THE CONTACT WAS NOTIFIED OF A FRACTURED VALVE SPRING IN CYLINDER NUMBER 3 WHICH CAUSED THE ENGINE TO CEASE AND CAUSED DAMAGE TO THE CYLINDER AND PISTON. THE TECHNICIAN REPLACED THE CYLINDER WITH AN UPDATED CAM CARRIER, VALVE SPRINGS, FRONT COVER WITH UPDATED CAM SHAFT SENSORS DUE TO OIL CONTAMINATION, AND THE SHORT BLOCK ASSEMBLY. THE MANUFACTURER INITIALLY OFFERED TO PAY $5,000 THEN AFTER NEGOTIATIONS STATED THEY OFFERED TO PAY EVERYTHING EXCEPT FOR $600. THE FAILURE MILEAGE WAS 77,794.

FOR THE THIRD TIME, WHILE DRIVING THE SUBARU THE ENGINE DIED AND ALL DASH LIGHTS CAME ON. CAR CONTROL WAS DIFFICULT. THE FIRST TWO TIMES WAS ON A FREEWAY AND THE THIRD TIME WAS ON A MAJOR HIGHWAY. CAR WAS TOWED TO A SUBARU DEALER WHO DETERMINED, THAT THE ELECTRICAL BULKHEAD HARNESS WAS DAMAGED DUE TO RODENTS CHEWING ELECTRICAL WIRES IN THE ENGINE COMPARTMENT RESULTING IN A BLOWN FUSE. AFTER THREE WEEKS OF REPAIR AND AT A COST OF $7173.65 THE CAR WAS REPAIRED, HOPEFULLY. HAVING THE ENGINE SIMPLY FAIL, TWICE AT FREEWAY SPEEDS, WAS AN EXTRAORDINARILY DANGEROUS EXPERIENCE. I HAVE A DETAILED REPAIR INVOICE BUT NO ABILITY TO SCAN IT. MY INSURANCE CLAIM WAS DONE BY PHONE AND ELECTRONICALLY.

WHILE DRIVING AT HIGHWAY SPEED (55MPH IN CALIFORNIA) I HEARD A LOUD SLAPPING SOUND COMING FROM THE ENGINE AREA. THE HIGHWAY WAS RELATIVELY STRAIGHT. A FEW MINUTES LATER THE ENGINE LIGHT CAME ON AND THE CAR BEGAN TO SLOW. I COULD NOT GIVE THE ENGINE MORE POWER BY STEPPING ON THE ACCELERATOR. I PUT THE CAR IN NEUTRAL AND COASTED TO THE FAR RIGHT SHOULDER.

ABOUT 6-8 MONTHS AGO AS I WAS MAKING A TURN I PRESSED THE BRAKE PEDAL AND INSTEAD OF SLOWING DOWN THE ENGINE THROTTLED UP. AND AFTER A FEW MOMENTS WENT BACK TO NORMAL. TWO WEEKS AGO AS I PRESSED THE BRAKE PEDAL WHILE COMING TO A STOP SIGN THE ENGINE THROTTLED UP AND I HAD DIFFICULTY COMING TO A STOP. I PUT THE CAR IN PARK AND TURNED IT OFF. WHEN I STARTED IT AGAIN THE ENGINE IMMEDIATELY WENT TO HIGH THROTTLE TO THE POINT THAT THE FRONT OF THE CAR STARTED VIBRATING. I TURNED IT OFF AGAIN AND RESTARTED IT AND THIS TIME IT WAS OK. I TOOK THE CAR INTO THE SUBARU DEALERSHIP. THEIR MECHANIC RAN THE DIAGNOSTICS AND WAS UNABLE TO PIN POINT THE PROBLEM. THEY DECIDED TO CALL THE SUBARU TECHNICAL DEPARTMENT AND WERE TOLD TO NOT LET ME DRIVE THE CAR UNTIL THEIR ENGINEER TOOK A LOOK AT THE PROBLEM. THIS WAS A WEEK AGO AND I HAVE NOT BEEN ABLE TO FIND OUT WHAT THEY HAVE FOUND.

CHECK OIL LIGHT FIRST CAME ON AT 5000 MILES. AFTER CHECKING THE OIL, IT WAS DETERMINED THAT I WAS DOWN TWO QUARTS OF OIL. I GOT A COMPLETE OIL CHANGE WITH SYNTHETIC OIL WHICH IS NOT CHEAP. OIL LIGHT AGAIN CAME BACK ON AFTER ANOTHER 2500 MILES. HAD TO ADD ANOTHER QUART OF OIL. DEALERSHIP SAID THIS RATE OF OIL CONSUMPTION WAS NORMAL, HOWEVER I INSISTED ON AN OIL CONSUMPTION TEST. HAVING TO ADD OIL THREE TIMES IN 9000 MILES FOR A BRAND NEW CAR IS NOT NORMAL NO MATTER WHAT THE DEALERSHIP SAYS. I HAD A 2011 SUBARU IMPREZA SPORT AND THE SAME THING HAPPENED. I ACTUALLY RAN MYSELF OUT OF OIL AND THE CAR STALLED GOING 45 MILES AN HOUR DOWN THE FREEWAY. I LIMPED IT TO THE DEALERSHIP AND THEY SAID I MUST HAVE HAD A MAJOR OIL LEAK. MY GARAGE WAS AND IS CLEAN OF ANY SIGNS OF AN OIL LEAK. I WAS NOT EVEN DUE FOR AN OIL CHANGE WHEN THE CAR STALLED AND WAS OUT OF OIL. I TRADED THE 2011 IMPREZA SPORT FOR A 2014 IMPREZA SPORT BECAUSE I THOUGHT THE 2011 MUST HAVE BEEN A LEMON. IT IS EXPENSIVE TO KEEP HAVING TO ADD SYNTHETIC OIL TO A BRAND NEW CAR BETWEEN OIL CHANGES TO KEEP IT RUNNING, AND I TRADED IN A CAR WITH NO CAR PAYMENT TO GET ANOTHER CAR WITH THE SAME ISSUE. YET, I SEE THERE IS STILL NO RECALL FOR EITHER THE 2011 OR 2014. SOMEONE ELSE IS GOING TO HAVE TO STALL AT HIGH SPEEDS AND CRASH BEFORE ANYTHING IS DONE BY SUBARU TO ADDRESS AND CORRECT THE PROBLEM, APPARENTLY.

CHECK OIL LIGHT FIRST CAME ON AT 2500 MILES, HAD TO ADD A QUART OF OIL AND ALSO GOT A COMPLETE OIL CHANGE. HAD TO ADD ANOTHER 1/2 QUART OF OIL AT 6000 AND ANOTHER ONE AGAIN AT 9000 DUE TO CHECK ENGINE LIGHT COMING ON. AT 2500, DEALERSHIP SAID THIS OIL CONSUMPTION RATE WAS NORMAL. AT 9000, DURING ANOTHER MINOR SERVICE, WAS AGAIN TOLD MY CURRENT RATE OF OIL CONSUMPTION WAS NORMAL. HOWEVER, HAVING TO ADD OIL THREE TIMES IN 9000 MILES FOR A BRAND NEW CAR DOESN'T SEEM SAFE. *TR

TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE SUDDENLY STALLED. THE VEHICLE RESTARTED IMMEDIATELY AND RESUMED IN NORMAL OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 424. THE VIN WAS UNAVAILABLE.