2014 Subaru Impreza

TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT'S SHINS AND CALVES SUFFERED NERVE DAMAGE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION SHOP AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE AIR BAGS DEPLOYED AS DESIGNED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

WHILE DRIVING THE PASSENGER SEAT AIRBAG WILL SWITCH OFF WITH AN ADULT SEATED OR SWITCH IT ON WHEN NO ONE IS PRESENT. AT THE SAME TIME THE SEAT BELT LIGHT WILL TURN ON. WE HAVE FOUND THAT STOPPING THE VEHICLE TO RESTART THE VEHICLE CORRECT THIS ISSUE. ON THE 2012 SUBARU THERE WAS A PROBLEM JUST LIKE THIS THAT WAS RECALLED. SUBARU CAN'T FIND ANYTHING BECAUSE THESE PROBLEMS ARE CORRECTED AFTER THE VEHICLE IS STARTED AGAIN. NO ONE AT SUBARU CAN STATE THAT THE SYSTEM IS WORKING WHILE THIS HAPPENS.

AIRBAG FAIL, DRIVERS SIDE AND PASSENGER SIDE. IN NOVEMBER OF 2016 THE ICON INDICATING "PASSENGER AIRBAG FAIL" STARTING COMING ON EVERY TIME I PICKED UP MY SON FROM SCHOOL ON A RAINY DAY OR AFTER SPORTS PRACTICE. HE WAS NOT WET, JUST DAMP OR HOT. THE ICON COMING ON WAS TOTALLY PREDICTABLE AT FIRST, ONLY UNDER DAMP CONDITIONS, THEN UNPREDICTABLE. IN SPEAKING TO THE SERVICE PERSON WHERE I BOUGHT THE CAR NEW, I WAS TOLD THAT THE LIT ICON WAS NORMAL, THEN TOLD THAT MY SON DIDN'T WEIGH ENOUGH (HE WRESTLES AT 156 LBS). I BROUGHT THE CAR TO THE DEALERSHIP WITHOUT AN APPOINTMENT AND WAS ABLE TO DEMONSTRATE THE PROBLEM. THE PASSENGER SEAT AIRBAG SENSOR WAS EVENTUALLY REPLACED UNDER WARRANTY. THE PROBLEM IS NOW REPEATING ITSELF WITH THE DRIVERS SIDE AIRBAG FAIL ICON. THE DEALERSHIP WAS UNABLE TO FIND A PROBLEM CODE WHEN DIAGNOSED.I WAS TOLD THE TECHNICIAN CALLED SUBARU TECH-SUPPORT AND THAT HE WAS TOLD THAT THE PROBLEM IS "NORMAL". I AM NOW TOLD THAT THE SENSOR CAN FAIL WHEN THE DRIVER'S SEAT IS DAMP, BUT WILL WORK WHEN IT DRIES OUT, THERE IS NO REPAIR POSSIBLE. IF THIS IS TRUE, I CANNOT SAFELY DRIVE MY CAR IN INCLEMENT WEATHER OR HOT WEATHER. I BOUGHT THIS CAR SPECIFICALLY FOR DRIVING IN LESS THAN IDEAL WEATHER. THE PROBLEM WITH THE PASSENGER SIDE AIRBAG SENSOR WAS ADDRESSED BY THE NHTSA IN APRIL 4015 UNDER ACTION NUMBER PE15012, AND RECALL CAMPAIGN # 15V419000, BUT I CAN TESTIFY THAT THE PROBLEM STILL EXITS. IT TOOK THREE DAYS FOR THE DRIVERS SIDE AIRBAG SENSOR, OR ICON, TO STOP SHOWING FAILED, IT STOPPED RAINING A DAY BEFORE. IT IS A HIGHLY UNSAFE SITUATION IF IT IS TRULY UNREPAIRABLE. *TR

WE HAVE NOTICED THAT THE AIRBAG SENSOR LIGHT WILL COME ON AT RANDOM TIMES WHILE WE ARE DRIVING. WE NOTICED THIS ISSUE SOON AFTER OUR LEASE BEGAN, IN EARLY 2014. WE HAVE BEEN UNABLE TO ESTABLISH IF THERE IS A PATTERN OR REASON THAT THE LIGHT GOES ON. ONCE THE LIGHT COMES ON, IT DOES NOT GO OFF UNTIL THE ENGINE IS TURNED OFF. INITIALLY, THIS HAPPENED MAYBE ONCE A WEEK OR SO, BUT WE HAVE NOTICED THAT LATELY IT HAPPENS MORE FREQUENTLY. WE HAVE DISCUSSED THIS PROBLEM WITH OUR LOCAL SUBARU DEALER (WAYNE NJ SUBARU). ALTHOUGH WE BROUGHT THE PROBLEM TO THEIR ATTENTION, THEY NEVER ADVISED US THAT THERE HAD BEEN A RECALL FOR THIS EXACT ISSUE WITH PREVIOUS YEAR IMPREZAS. IT WAS ONLY WHEN WE RESEARCHED THIS PROBLEM ON-LINE THAT WE DISCOVERED THAT THERE WAS IN FACT A RECALL FOR THIS EXACT SAME ISSUE, WITH EARLIER YEAR IMPREZAS. THE DEALER HAS TOLD US THAT IT WOULD COST APPROXIMATELY $1,000.00 TO HAVE THE PROBLEM FIXED, AS IT INVOLVES REPLACING THE SEAT. THIS CAR IS A LEASE. WE DO NOT FEEL THAT WE SHOULD HAVE TO PAY FOR A REPAIR OF SOMETHING THAT IS A WIDESPREAD PROBLEM AMONG SUBARU IMPREZAS. WE FEEL THAT OUR CAR SHOULD BE REPAIRED UNDER THIS RECALL. NEEDLESS TO SAY, THIS PROBLEM IS ALARMING, AS WE ARE CONCERNED ABOUT WHETHER THE AIR BAG WOULD FUNCTION PROPERLY IF THE CAR WAS INVOLVED IN AN ACCIDENT. PLEASE ADVISE HOW WE CAN RESOLVE THIS ISSUE.

I AM PRESENTLY TRAVELING 60MPH ON THE FREEWAY. I AM SITTING IN THE PASSENGER SEAT. THE PASSENGER AIRBAG OFF LIGHT IS ON. I CAN ONLY ASSUME THIS HAS TO DO WITH MY BOTTOM BEING SLIGHTLY DAMP AFTER SNOW SPORTS. I ASSUME THIS BECAUSE THE PREVIOUS TIMES THAT THIS HAPPENED AND I TOOK IT TO THE DEALERSHIP IN AURORA COLORADO I WAS TOLD "THE SENSOR WILL TURN THE AIRBAG OFF IF THERE IS ANY MOISTURE ON THE SEAT OR IF ELECTRONICS ARE SET ON OR NEAR THE SEAT. I WAS TOLD NOT TO DO THOSE THINGS. I CANNOT SEE HOW THIS CAN BE CONSIDERED SAFE.

PASSENGER AIR BAG LIGHTS TURNS OFF AFTER SOME TIME DRIVING WITH A 200 LB PASSENGER IN THE PASSENGER SEAT. THE LIGHT STARTS OFF ON AND TURNS OFF MEANING THE AIR BAG WILL NOT DEPLOY. SUBARU DEALER REVIEWED PROBLEM AND DID NOT FIND ANYTHING WRONG EXCEPT FOR SOME HISTORICAL WET SENSOR ERROR CODES. THIS IS UNSAFE AS AS THE AIR BAG WON'T DEPLOY IF I HAVE A CRASH. I HAVE THE DEALER PAPERWORK WHERE THEY TESTED IT AND DID NOTHING !!

TO WHOM IT MAY CONCERN MY SON HAS A 2014 SUBARU IMPREZA . LEASED BRAND NEW. WHILE DRIVING HOME FROM THE BEACH AND AFTER DRYING OFF THE PASSENGER NOTICED THAT THE AIR BAG DEPLOYMENT LIGHT WAS NOT ON. I TOOK THE CAR TO THE DEALER IN RAMSEY NEW JERSEY ?INVOICE 244854 .THEY HAD THE TECHNICIANS LOOK AT THE CAR AND WHAT THEY TOLD US WAS VERY UPSETTING AND SEEMS RIDICULOUS . IF THE PASSENGER SEAT IS THE LEAST BIT DAMP THE AIR BAG WILL NOT DEPLOY. I HAVE IN WRITING FROM SUBARU, OWNER?S MANUAL PAGE 1-47. SO IF THERE IS A CHILD THAT IS A PASSENGER AND HE SPILLS A SODA OR EVEN WATER THERE COULD BE A PROBLEM. HOW MANY PASSENGER DRINK COFFEE ON THEIR WAY TO WORK. THE ADVICE FROM SUBARU IS THAT IF THE SEAT GETS WET HAVE THE PASSENGER SIT IN THE BACK UNTIL IT TOTALLY DRIES. WHAT ? THIS IS AN ACCIDENT WAITING TO HAPPEN?.REMEMBER TAKATA. I CAN?T BELIEVE A COMPANY LIKE SUBARU CANNOT FIX THIS PROBLEM, I UNDERSTAND THAT IT MAY ALSO BE AN ISSUE WITH THE OUTBACK AND FORESTER. ALL MODELS IF TRUE ARE ADVERTISED FOR THE OUT DOORS. UPDATED 11/25/15*LJ