2013 Subaru Impreza

SHORTLY AFTER GETTING VALVE SPRING REPLACEMENT WORK DONE AT HUNTER SUBARU IN HENDERSONVILLE NC THE AC CONDESNSER SEIZED UP. SHOP IS NOT STANDING BEHIND WORK DONE DURING RECALL INCLUDING A AC REFRIGERANT REMOVAL AND REPLACEMENT AND CLEANING OF HOSES AND LINES. AC CONDENSERS DONT JUST SEIZE UP LESS THAN 3K MILES AFTER BEING SERVICED, THEY ARE KILLED BY LACK OF LUBRICATION OR IMPROPER PRESSURES. SUBARU OF AMERICA WILL NOT RESPOND EITHER. POOR JOB BY BOTH. DEALER WANTS TO CHARGE $1200 TO FIX THEIR MISTAKE. CRIMINALS. I WOULD NOT HAVE DONE MY WARRANTY WORK AT HUNTER IF I KNEW THEY WERE GOING TO MESS AROUND WITH OTHER SYSTEMS IN THE VEHICLE. AC IS CRITICAL TO KEEP VISION CLEAR DURING DRIVING. CAR STUTTERED AND NEARLY STALLED WHEN AC UNIT "SEIZED" AND THE CAR SMELLED LIKE BURNING PLASTIC. SCARY

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. TIMMONS SUBARU (3950 CHERRY AVE, LONG BEACH, CA 90807, (888) 496-9707) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - I PURCHASED MY CAR USED FROM A DEALERSHIP IN MAY 2018 AND ALMOST IMMEDIATELY THE AIRBAG LIGHT BEGAN TO MALFUNCTION. THE AIRBAG LIGHT WILL SHUT OFF REGARDLESS OF WHETHER A PURSE, BACKPACK OR PERSON IS SITTING IN THE PASSENGER SEAT. IN SOME CASES THERE ARE NO ELECTRONICS, OTHERS THERE ARE. IT CAN ALSO SHUT OFF IF SOMEONE SITS IN THE CAR WITH WET CLOTHING (AFTER A RAIN STORM OR AFTER SWIMMING). THIS IS EXTREMELY DANGEROUS AND NOT ACCEPTABLE THAT THIS HAS NOT BEEN ADDRESSED AS A RECALL ISSUE. THIS VEHICLE WAS MANUFACTURED IN 2012, BUT IS A 2013 MODEL. WITH THE EXACT SAME AIRBAG AND SEAT FEATURES AS 2011-2012 SUBARUS WITH RECALLS ISSUED, THIS IS EXTREMELY NEGLIGENT ON SUBARU'S PART. I SHOULD NOT HAVE TO MAKE PASSENGERS SIT IN THE BACK SEAT. THIS IS MY FIRST SUBARU, BASED ON FRIEND RECOMMENDATIONS, BUT IT IS HIGHLY UNLIKELY I WOULD BUY ANOTHER DUE TO THE LACK OF RESPONSIBILITY TAKEN BY SUBARU TO REPAIR THIS EXTREMELY DANGEROUS DEFECT. I BELIEVED THAT SUBARU TOOK PRIDE IN MAKING SAFETY A NUMBER ONE PRIORITY WITH THEIR VEHICLES, BUT NO LONGER BELIEVE THAT TO BE THE CASE. I ALSO DON'T BELIEVE THAT SPENDING $1,100 ON A REPLACEMENT SEAT, WITH NO GUARANTEE OF THIS FIXING THE PROBLEM, SHOULD BE MY OUT OF POCKET EXPENSE. PLEASE ISSUE A RECALL AND PROVE YOU ARE THE REPUTABLE COMPANY I BELIEVED YOU TO BE.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE WAS BOUGHT USED IN OCTOBER OF 2018. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE CONTACT TOOK THE VEHICLE TO CENTER SUBARU (45 WINSTED RD, TORRINGTON, CT 06790, (860) 489-1301) WHERE IT WAS NOTICED THAT THE FRAME HAD MAJOR DAMAGE THAT WAS COVERED UP TO RESELL THE VEHICLE. THE DEALER RESEARCHED THE VEHICLE IN THEIR SYSTEM AND INFORMED THE CONTACT THAT THEY COULD NOT PERFORM THE RECALL REPAIRS BECAUSE THE VEHICLE HAD A SALVAGE TITLE. THE DEALER FURTHER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND THAT THE CONTACT MAY HAVE BEEN RIPPED OFF WHEN PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED (AUTO SALES CT, 1320 WOLCOTT RD, WOLCOTT, CT 06716, (203) 441-4911) DID NOT DISCLOSE THAT THE VEHICLE WAS SALVAGED. THE FAILURE MILEAGE WAS 70,215.

COMPLAINT REGARDING: SUBARU PASSENGER-AIRBAG OCCUPANT DETECTION SYSTEM (ODS). PASSENGER AIRBAG SIGNAL TURNS ON AND OFF UNEXPECTEDLY DURING THE FOLLOWING CIRCUMSTANCES: PASSENGER IN THE SEAT AND THE CAR IS STATIONARY, NO PASSENGER IN THE SEAT AND THE CAR IS STATIONARY, PASSENGER IN THE SEAT WHEN CAR IS IN MOTION IN THE STREET, PASSENGER IN THE SEAT WHEN CAR IS IN MOTION ON THE HIGHWAY, NO PASSENGER IS IN THE SEAT AND CAR IS IN MOTION IN THE STREET AND HIGHWAY. PASSENGER SEAT WAS NOT WET AT ANY TIME. LAPTOP AND CELL PHONE WAS ON THE SEAT (BACKPACK OR PASSENGER LAP), OR IN CLOSE PROXIMITY IN MOST INCIDENTS. ANY PASSENGER OCCUPANT HAS ALWAYS BEEN AN ADULT MEETING THE STATE AND FEDERAL SAFETY REGULATIONS. RESOURCE TO EXPLAIN CONCERN IN GREATER DETAIL. AND TO EXPRESS DEEP CONCERN THAT THE IMPREZA 2012 SENSOR RECALL WAS NOT EXTENDED TO THE IMPREZA 2013 YEAR: HTTPS://WWW.CARANDDRIVER.COM/NEWS/A15353278/SUBARU-RECALLS-32000-IMPREZAS-FOR-AIRBAG-SENSORS/ RESOURCE FOR IMPREZA 2012 AND 2013 ODS MECHANISM: HTTPS://WWW.STANLEYSUBARU.COM/BLOG/2012/AUGUST/6/HOW-DOES-THE-OCCUPANT-DETECTION-SYSTEM-ODS-WORK-IN-MY-SUBARU.HTM

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THERE WAS NO FORWARD MOMENTUM. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAULT CODE WAS UNABLE TO BE RETRIEVED. PREVIOUSLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). GURLEY LEEP SUBARU (5302 GRAPE RD, SUITE #2, MISHAWAKA, IN 46545, (574) 258-7700) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

VALVE SPRING RECALL SUBARU DEALERSHIP "FIXED" MY CAR DUE TO THIS RECALL BACK IN FEBRUARY 2019, ACCORDING TO MANUFACTURERS PROCEDURE. THIS INCLUDED ADDING OIL AND ALSO COOLANT TO MY VEHICLE. IT WAS RETURNED TO ME AS SOON AS IT WAS COMPLETED (TOOK 4 DAYS APPROX.) HOWEVER, RECENTLY, THE WEEK OF THE 20TH OF MAY 2019, THAT IS ABOUT 3 MONTHS AFTER THE "REPAIR" DONE FOR THE RECALL, MY ENGINE STALLED WHILE I WAS DRIVING ON THE ROAD. FORTUNATELY I WAS CLOSE TO HOME AND AFTER STRUGGLING IT TURNED ON AND I DROVE IT HOME. HAD TO TOW IT TO THE DEALERSHIP TO GET IT FIXED AGAIN. I AM AFRAID THE ISSUE WITH THE ENGINE, IS FAR MORE SERIOUS, AND SUBARU IS NOT ACKNOWLEDGING THE ISSUE AS THEY SHOULD. STALLING IN THE MIDDLE OF THE ROAD CAN BE EXTREMELY DANGEROUS. THIS NEEDS TO BE FIXED IN A BETTER MATTER. TO WHICH I THINK, ALL AFFECTED VEHICLES WITH THIS SERIOUS ISSUE, NEED A NEW ENGINE.