2013 Subaru Impreza

AFTER 7 WEEKS AND MULTIPLE COSMETIC ATTEMPTS TO REPAIR THE DAMAGE THEY DID TO MY CAR I AM STILL DRIVING AN UNSAFE CAR THAT SMELLS OF GAS. ALL OF THIS OCCURRING AFTER A FAULTY RECALL REPAIR (THAT THEY DO NOT DENY) THAT NEARLY CAUSED A MULTI CAR CRASH ON RT495. WHAT I WANT FROM PATRICK MOTORS/ SUBARU OF AMERICA: I WANT MY CAR REPAIRED AS SOON AS POSSIBLE TO THE SATISFACTION THAT THE CAR IS NOT DANGEROUS TO DRIVE. CAN YOU HELP ME!

I RECEIVED NOTIFICATION OF 2 SAFETY RECALLS FOR MY VEHICLE: SUBARU RECALL WTY-84 (NHTSA ID 18V-772) AND SUBARU SAFETY RECALL WUE-90 (NHTSA RECALL ID 19V-149.) I PURCHASED MY CAR ON THE ISLAND OF O'AHU AND LIVE ON THE ISLAND OF MOLOKA'I. SERVCO SUBARU WILL NOT PAY FOR MY CAR TO BE SHIPPED BY BARGE FOR REPAIRS. SINCE THE VALVE SPRINGS AFFECTED ARE A DEFECT IN THE ENGINE UPON MANUFACTURE, I FEEL THAT I SHOULD RECEIVE REIMBURSEMENT FOR THE COST OF SHIPPING. MY BUDGET IS TIGHT AND THIS WILL BE A HARDSHIP.

SPOT WELDS TO THE FIREWALL FAIL/BREAK FOR THE CLUTCH AND BRAKE PEDALE ASSEMBLY SO ITLLL HAVE A DELAY IN ACTUATION OVER TIME DUE TO THE WELDS BREAKING AND BECAUSE OF THAT THE ASSEMBLY BAR WILL FRACTURE AND BREAK OVER TIME WHICH WILL NEED TO BE REPLACED OR ELSE BRAKING ACTUATION WILL BE DELAYED WHEN PRESSED, THIS IS ALL WHILE IN MOTION OVER TIME OF PRESSING AND DEPRESSING, POPULAR COMPLAINT AND ISSUE KNOWN THAT OUTSIDE COMPANIES SELL BRACKETS TO HELP WITH THE WELDS FAILING AND THE ASSEMBLY CRACKING

DIAGNOSING THE CHECK ENGINE LIGHT REVEALS CODE P2764, WHICH INDICATES THE TRANSMISSION CONTROL VALVE BODY NEEDS TO BE REPLACED DUE TO A FAULTY SOLENOID. THIS IS A KNOWN ISSUE WITH SUBARU'S CVT TRANSMISSION, WHICH IS WHY SUBARU EXTENDED THE WARRANTY FOR THIS ISSUE. HOWEVER, THE WARRANTY ONLY COVERS VEHICLES WITH A DEMONSTRABLE PROBLEM. MY CAR JUST DEVELOPED THE PROBLEM, AND IS NO LONGER COVERED BY THE WARRANTY (23,000 MILES OVER THE LIMIT). THIS IS A POTENTIALLY DANGEROUS ISSUE (AFFECTED CARS MAY STALL AT ANY TIME), WHICH AFFECTS MANY VEHICLES STILL ON THE ROAD. SUBARU SHOULD HAVE TO REPLACE ALL OF THE PARTS BEFORE THEY FAIL! YOU SHOULD ALREADY HAVE A NUMBER OF OTHER COMPLAINTS ABOUT THIS ISSUE.

SOMETIMES WHILE I'M DRIVING AND WHEN A PERSON IS IN THE PASSENGER SEAT THE AIR BAG RANDOMLY TURNS OFF. ALSO TWICE THE SEAT BELT ALARM HAS SOUNDED WHILE I'M DRIVING AND NON ONE IS IN THE PASSENGER SEAT. I HAD THE ISSUE CHECKED OUT AT THE DEALER TODAY AND THE SENSOR IS FAULTY AND NEEDS TO BE REPLACED AT A $800 PLUS COST TO ME. I UNDERSTAND THIS IS THE SAME SENSOR THAT WAS RECALLED ON THE 2012 MODELS.

2013 SUBARU IMPREZA HAS 67,000 MILES. STEERING PULLS TO THE LEFT WHEN DRIVING AND THEN ALL THE WAY TO THE LEFT WHEN STOPPED OR TURNED OFF. VERY HARD TO KEEP STRAIGHT. SUBARU DEALER TOLD ME I NEEDED A NEW STEERING RACK AND ELECTRONIC STEERING MODULE. REPLACEMENT WOULD BE 2000.00. THEY TOLD ME TO CALL 1800SUBARU3. I DID NOT HAVE IT FIXED.

ON 07/08/2019 I TOOK MY SUBARU IMPREZA TO A LOCAL DEALERSHIP TO HAVE RECALLS WUE90 AND WTY84 COMPETED. IT NOW SEEMS THAT WHATEVER WORK WAS DONE TO SATISFY THE RECALLS HAS BEEN CAUSING THE CAR TO MALFUNCTION. THE RECALL SERVICE WAS COMPLETED ON 07/09, AND I PICKED IT UP THAT DAY. BEGINNING ON 07/10, HOWEVER, THE CHECK ENGINE AND VEHICLE DYNAMICS CONTROL WARNING LIGHTS STARTED COMING ON INTERMITTENTLY. SO FAR, THESE WARNING LIGHTS HAVE DISPLAYED FOR A PORTION, OR FOR THE ENTIRETY, OF 22 OF THE PAST 32 DAYS. BOTH LIGHTS (CHECK ENGINE AND VDC) HAVE DISPLAYED TOGETHER EVERY TIME, AND ARE USUALLY ON OR OFF WHEN THE VEHICLE IS STARTED. WHEN THE LIGHTS ARE ON, THE CRUISE CONTROL DOES NOT FUNCTION AND I HAVE NOTICED A SIGNIFICANT (-21.6%) DECREASE FROM MY AVERAGE GAS MILEAGE. ON FOUR OCCASIONS THAT I AM ABLE TO RECALL, THE WARNING LIGHTS ALSO CAME ON UNDER BRAKING (I.E. THEY WERE OFF WHEN I STARTED THE CAR AND THEN TURNED ON AT SOME POINT DURING MY TRIP WHEN I PRESSED THE BRAKES). WHETHER THE WARNING LIGHTS ARE ON OR OFF, I HAVE NO WAY OF KNOWING WHAT ISN'T WORKING (OTHER THAN THE CRUISE CONTROL AS I MENTIONED). I HAVE TAKEN THE VEHICLE BACK TO SUBARU TWICE TO TRY TO RESOLVE THE ISSUE: FIRST ON 07/10 AND THEN ON 08/07. THEY SCANNED THE CODES, DID SOME WORK ON IT, AND GAVE THE CAR BACK TO ME, CLAIMING THAT IT WAS FIXED. THE ONE THING THEY ARE FAILING TO CONSIDER IS THAT THE PROBLEM MAY ACTUALLY BE RELATED TO THE SERVICE PERFORMED TO COMPLETE THE RECALLS BECAUSE I'VE NEVER HAD AN ISSUE WITH THE VDC SINCE I BOUGHT THE CAR ALMOST SIX YEARS AGO, AND I DON'T BELIEVE THE CHECK ENGINE LIGHT HAS COME ON DURING THAT PERIOD EITHER. AT THIS POINT, I DON'T EVEN KNOW IF THE CAR IS SAFE TO DRIVE. ATTACHMENT: PHOTO OF WARNING LIGHTS AFTER LEAVING THE CAMELBACK SUBARU (PHOENIX, AZ) SERVICE SHOP ON 08/07/2019.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE ELECTRONIC STEERING SHIFTED THE DIRECTION OF THE VEHICLE WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL TO CORRECT THE STEERING. THE CONTACT TOOK THE VEHICLE TO QUIRK AUTO GROUP (293 HOGAN RD, BANGOR, ME 04401, (866) 413-4706) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000.