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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

What owners actually said

586 reports
48,000 miles · Mar 16, 2021
Visibility/wiper

I PURCHASED MY 2017 SUBARU FORESTER IN JULY 2017, SO I'VE OWNED THE VEHICLE FOR ALMOST 4 YEARS. ONE DAY RECENTLY I GOT IN MY VEHICLE AND NOTICED A MASSIVE STRESS CRACK IN THE WINDSHIELD. THE VEHICLE WAS PARKED OUTSIDE OF MY HOME AND I HAD NOT PREVIOUSLY SEEN ANY CRACKS ON THE WINDSHIELD. THE CRACK IS AROUND 12 INCHES IN LENGTH, …

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I PURCHASED MY 2017 SUBARU FORESTER IN JULY 2017, SO I'VE OWNED THE VEHICLE FOR ALMOST 4 YEARS. ONE DAY RECENTLY I GOT IN MY VEHICLE AND NOTICED A MASSIVE STRESS CRACK IN THE WINDSHIELD. THE VEHICLE WAS PARKED OUTSIDE OF MY HOME AND I HAD NOT PREVIOUSLY SEEN ANY CRACKS ON THE WINDSHIELD. THE CRACK IS AROUND 12 INCHES IN LENGTH, MAYBE LONGER. IT STARTS AT THE BASE OF THE WINDSHIELD ON THE DRIVER'S SIDE AND EXTENDS MOSTLY HORIZONTALLY TOWARD THE PASSENGER SIDE. I RAN MY FINGER END TO END ACROSS THE CRACK BOTH OUTSIDE THE VEHICLE AND INSIDE THE VEHICLE AND I COULD NOT FEEL THE CRACK. WHICH MEANS THE CRACK IS ON THE INSIDE OF THE WINDSHIELD, WHICH MAKES ME THINK IT IS A STRESS CRACK. THIS IS A COMMON ISSUE WITH NUMEROUS SUBARU VEHICLES OF VARIOUS MAKES, MODELS, AND YEARS. MY 2017 SUBARU FORESTER IS INCLUDED IN THE LIST OF VEHICLES THAT IS AFFECTED. SUBARU HAS A CLASS ACTION LAWSUIT AGAINST THEM BECAUSE THIS ISSUE OF SUBARU WINDSHIELDS CRACKING IS SO COMMON. HERE IS A NEWS ARTICLE WITH MORE INFORMATION: HTTPS://WWW.TORQUENEWS.COM/1084/SUBARU-CRACKED-WINDSHIELD-LAWSUIT-UPDATE-WARRANTY-CLAIMS-ARE-DISMISSED

NHTSA ODI #11403413

44,477 miles · Mar 16, 2021
Unknown Or Other

WINDSHIELD CRACKED WITH NO CAUSE WHILE PARKED AT WORK

NHTSA ODI #11403412

102,000 miles · Mar 7, 2021
Visibility/wiper

WINDSHIELD PRONE TO LARGE CRACKS AFTER ANY SMALL CHIPS NEAR THE EDGE OF THE FRONT WINDSHIELD. HAS HAPPENED TWICE WITHIN 2 MONTHS. CAR WAS STATIONARY WHEN CRACKS WERE NOTICED.

NHTSA ODI #11399650

Mileage unknown · Mar 5, 2021
Unknown Or Other

WHEN YOU SHUT THE ENGINE OFF YOU CAN'T TAKE THE KEYS OUT OFF THE IGNITION.

NHTSA ODI #11399250

38,023 miles · Mar 3, 2021
Electrical System

I'VE BEEN HAVING MORE PROBLEMS WITH TAKING MY KEY OUT OF THE IGNITION. IT START OF HAPPENING ONCE IN AWHILE AND NOW EVERYTIME I TURN OFF MY CAR AND TAKE THE KEY OUT. I SEARCH ON THE PROBLEM AND READ ALOT OF PEOPLE HAVING THIS PROBLEM. I CALLED MY BRYAN SUBARU AND THEY SAID THIS HAS BEEN HAPPENING.

NHTSA ODI #11398849

Mileage unknown · Mar 2, 2021
Air BagsCrashInjury

2017 SUBARU FORESTER. CONSUMER WAS IN AN AUTO ACCIDENT WHERE AIRBAGS DID NOT DEPLOY. *LD THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THE VEHICLE'S FRONT WAS DESTROYED. THE CONSUMER SUSTAINED WHIPLASH. *JS

NHTSA ODI #11398372

46,050 miles · Mar 1, 2021
Air BagsVehicle Speed ControlCrash

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAG…

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER (CREWS SUBARU OF CHARLESTON 8261 RIVERS AVE, NORTH CHARLESTON, SC 29406; (843) 820-4200) WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,050.

NHTSA ODI #11398519

40,000 miles · Feb 23, 2021
Electrical SystemInjury

THESE MODELS HAVE AMPLIFIER SOUND ISSUES THAT ROUTINELY CAUSE THE AMPLIFIER TO FAIL AND CUT THE SOUND. THIS COULD DEFINITELY CAUSE A CRASH BY DISTRACTING THE DRIVER. THE AMPS ARE EXTREMELY PRONE TO FAILING AND CAUSE EAR DEAFENING TONES, NO SOUND, CRACKLING ETC. THE PROBLEM IS EXTREME AND DEALERS HAVE NO APPARENT WAY OF RECTIFYIN…

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THESE MODELS HAVE AMPLIFIER SOUND ISSUES THAT ROUTINELY CAUSE THE AMPLIFIER TO FAIL AND CUT THE SOUND. THIS COULD DEFINITELY CAUSE A CRASH BY DISTRACTING THE DRIVER. THE AMPS ARE EXTREMELY PRONE TO FAILING AND CAUSE EAR DEAFENING TONES, NO SOUND, CRACKLING ETC. THE PROBLEM IS EXTREME AND DEALERS HAVE NO APPARENT WAY OF RECTIFYING THE ISSUE. THE INTERNET IS LOADED WITH CUSTOMERS REPORTING THIS INCLUDING MYSELF. THIS IS A MANUFACTURING AND DESIGN FLAW THAT SHOULD FIXED. NORMAL DEVICE FAILURE IS FINE BUT THIS IS OVER THE TOP. MY CAR WENT TO THE DEALER ROUGHLY 4 TIMES DUE TO THIS. MY VEHICLE PRODUCED A EAR PIERCING SOUND IN MID WINTER WITH THE WINDOWS UP AND LUCKILY I WAS ABLE TO PULL OVER TO GAS STATION WHILE ATTEMPTING TO PROTECT MY EARS AND SHUT OFF THE CAR. I KNOW THIS SOUNDS SILLY BUT THE SOUND SYSTEM IS ROUGHLY 500W AND THAT MIXED WITH THE HIGH PITCHED TONES IS EAR DAMAGING. I'M LUCKY I DID NOT CRASH. THE ONLY WAY TO OPERATE THE VEHICLE SAFELY WAS PHYSICALLY UNPLUGGING THE AMPLIFIER. PLEASE HELP.

NHTSA ODI #11397613

15,000 miles · Feb 20, 2021
Electrical System

THIS IS A 2017 FORRESTER. THE BATTERY KEEPS REPEATEDLY DYING. FOR EXAMPLE: HAD TO JUMP IN LAST NIGHT, DROVE IT FOR 45 MINUTES TO ENSURE IT SHOULD BE CHARGED BACK UP. IT WAS IN OUR GARAGE LAST NIGHT - AND TODAY, IT WON'T START AND WE CAN'T JUMP IT EITHER. AWAITING A TOW TRUCK. THIS BATTERY HAS REQUIRED A JUMP AT LEAST 5 TIMES IN …

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THIS IS A 2017 FORRESTER. THE BATTERY KEEPS REPEATEDLY DYING. FOR EXAMPLE: HAD TO JUMP IN LAST NIGHT, DROVE IT FOR 45 MINUTES TO ENSURE IT SHOULD BE CHARGED BACK UP. IT WAS IN OUR GARAGE LAST NIGHT - AND TODAY, IT WON'T START AND WE CAN'T JUMP IT EITHER. AWAITING A TOW TRUCK. THIS BATTERY HAS REQUIRED A JUMP AT LEAST 5 TIMES IN THE LAST SIX MONTHS. AND THERE IS NOTHING WRONG WITH THE BATTERY. TALKING TO MULTIPLE SUBARU OWNERS REVEALS THIS IS A COMMON ISSUE - ONE SUBARU 'SOLVES' BY PUTTING IN A NEW BATTERY (AT MY COST) AND THEN IT WILL DIE TOO.

NHTSA ODI #11397114

48,000 miles · Feb 17, 2021
Vehicle Speed Control

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT BEFORE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TWICE TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, …

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT BEFORE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TWICE TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, WHERE AN UNKNOWN SOFTWARE WAS REPROGRAMMED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A GLITCH IN THE SOFTWARE THAT CAUSED THE VEHICLE TO LAUNCH. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT EACH TIME THE FAILURE OCCURRED, THE SOFTWARE WAS REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ODI #11396582

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems