2014 Subaru Forester

THE STEERING CONTROL MODULE HAS FAILED TWICE IN THE LAST 4 YEARS AND 2 MONTHS. THE POWER STEERING IS LOST AND THE STEERING WHEEL BECOMES VERY DIFFICULT TO TURN. THE TWO TIMES THIS FAILURE HAS OCCURRED HAS BEEN IN COLDER TEMPERATURES AND DURING LOCAL DRIVING. THE CAR BECOMES VERY DIFFICULT TO STEER, AND FOR A SMALL PERSON IT COULD BE DANGEROUS. THE STEERING MODULE CODE PER THE DEALER'S SERVICE DEPARTMENT IS 2532. BOTH TIMES WHEN I SPOKE TO THE DEALER, IN 2014 AND 2019, THEY ACTED AS THOUGH THEY NEVER HEARD OF THIS ISSUE. I AM HAVING THE MODULE REPLACED FOR THE SECOND TIME.

ON JANUARY 26, 2019, AT 8:00 PM, IN A PARKING DECK AT A SHOPPING CENTER, I WAS IN A LINE OF CARS MAKING A RIGHT TURN INTO AN AISLE. I TAPPED THE ACCELERATOR VERY LIGHTLY TO MOVE A FEW FEET FORWARD. THE CAR UNEXPECTEDLY AND SUDDENLY ACCELERATED GREATLY, AND I IMMEDIATELY PUT MY FOOT ON THE BRAKE AS HARD AS POSSIBLE TO AVOID HITTING THE CAR IN FRONT OF ME. I HAD TO SWERVE TO THE LEFT TO AVOID HITTING THE CAR IN FRONT OF ME BECAUSE HITTING THE BRAKE DIDN'T IMMEDIATELY SLOW THE CAR DOWN. I WAS ABLE TO AVOID HITTING ANYTHING, BUT IT WAS A FRIGHTENING EXPERIENCE BECAUSE THE CAR WAS OUT OF CONTROL. THIS WAS CLEARLY A CASE OF SUDDEN UNINTENDED ACCELERATION.

PIECES OF MY REAR COILS BROKE OFF SHOWING BADLY RUSTED. SOME IN STREET SOME IN MY GARAGE. VEHICLE STARTED TO DRIVE DIFFERENTLY. TOOK TO FIRESTONE AND BOTH REAR COILS BROKE AND 1 STRUT AS WELL. SUBARU KNOWS ABOUT THIS BUT I DID NOT AND TOOK TO NON SUBARU PLACE FOR REPAIRS. SO THEY REFUSED TO MAKE GOOD OR STAND BEHIND THEIR VEHICLE BECAUSE I DIDNT GO TO A SUBARU DEALER AND OFFERED 500 COST ME 1556.00. THIS SHOULD HAVE BEEN A RECALL USED METAL THAT RUSTED AND FAILED.

REPEATED THUMPING NOISE WHEN TURNING LEFT AT SPEED APPROX. 25 MPH. NOTICED 2 OR 3 MONTHS AGO. ODOMETER AT ABOUT 79000 MILES.DEALER DIAGNOSED BAD WHEEL BEARINGS AND REPAIRED THEM FOR $700+. NO CHANGE NOTICED. DEALER DIAGNOSED AND REPLACED DEFECTIVE AUTO TRANSMISSION AT NO EXPENSE TO ME. (AMAZING!) I STILL HEAR THE NOISE WHEN I TURN LEFT. I AM CONCERNED THAT THIS MIGHT INDICATE A SAFETY ISSUE. WEB SEARCH "SUBARUFORESTER.ORG" SHOWS SEVERAL SIMILAR COMPLAINTS BUT NO RESOLUTION.

BOTTOM OF BOTH LEFT AND RIGHT REAR COIL SPRINGS BROKE - AT THE POINT WHERE THEY SIT ON THE LOWER SPRING SEAT OF THE STRUT. THEY BOTH FRACTURED AT EXACTLY THE SAME SPOT ON THE COIL - AT THE FIRST 1/2 LOOP OF THE COIL (ABOUT 4 INCHES) AND IN THE SAME DIAGONAL TYPE OF SHEAR. PICTURES ATTACHED OF THE PIECES THAT BROKE OFF EACH COIL. CAR HAS ONLY 58,000 MILES AND NEVER DRIVEN OFF ROAD OR OVERLOADED. NOT EXACTLY SURE WHEN THEY BROKE - WAS DISCOVERED BY MY MECHANIC WHILE DOING OTHER WORK ON THE CAR.

TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING 78 MPH, THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE FUEL INDICATOR DISPLAYED THAT THE FUEL WAS LOW. THE CONTACT CALLED THE POLICE AND WAS ESCORTED TO GET SOME FUEL. THE CONTACT ADDED FUEL TO THE VEHICLE, RESTARTED THE ENGINE, AND DROVE 400 MILES WITHOUT FURTHER INCIDENT. THE VEHICLE WAS TAKEN TO SUBARU OF DAYTONA (650 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 255-2252) WHERE THEY DIAGNOSED THAT THE VEHICLE WAS OVERHEATING AND REPLACED THE FUEL PUMP. THE DEALER INFORMED THE CONTACT NOT TO DRIVE THE VEHICLE WITH LESS THAN A THIRD OF A TANK OF FUEL SINCE THAT CAUSED THE FUEL PUMP TO OVERHEAT. THE FUEL READER LATER DISPLAYED UNUSUAL READINGS AND STARTED ILLUMINATING CONSTANTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THE CONTACT BELIEVED NOTHING WAS DONE DURING THE WEEK IT WAS IN THEIR POSSESSION. THE MANUFACTURER WAS CONTACTED AND PROVIDED INVESTIGATION NUMBER: 1-38017139050. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT HAD NOT IN FOUR WEEKS. THE FAILURE MILEAGE WAS 17,000.

THE CAR COMPLETELY LOOSES POWER AND STUTTERS. THE ENGINE DOES NOT SHUT OFF, BUT THERE IS NO POWER GOING TO THE WHEELS. AT THIS POINT THIS HAS HAPPENED DOZENS OF TIME. IT BEGAN AROUND 20-30,000 MILES, AND CONTINUES INTO 90,000+ MILES. IT CAN HAPPEN GOING 20-40 MILES PER HOUR OR 55 OR 70. IT'S UNDER LOAD USUALLY, AND HAPPENS MORE WHEN IT IS HOT OUTSIDE. SOMETIMES IT HAPPENS ONCE, THEN I DON'T HAVE IT FOR MONTHS, AND OTHER TIMES IT HAS HAPPENED REPEATEDLY FOR MILE AFTER MILE OF DRIVING. I HAVE TO LET MY FOOT OFF THE GAS AND RE-APPLY MULTIPLE TIMES TO KEEP THE CAR MOVING. IT'S HAPPENED IN NEIGHBORHOODS, DRIVING ON THE FREEWAY, AND TRYING TO PASS ON THE HIGHWAY. I HAVE TAKEN IT TO MY DEALERSHIP NUMEROUS TIMES AND THEY REFUSE TO KEEP IT LONG ENOUGH AND TEST IT ENOUGH TO REPLICATE THE PROBLEM. IT IS STILL UNDER THE EXTRA WARRANTY I PAID FOR IT AND SUBARU REFUSES TO HELP AS WELL.

MY VEHICLE HAS A PROBLEM WITH THE AIRBAG SYSTEM. I WAS FIRST ALERTED BY MY CARS WARNING SYSTEM, WHICH STATES 'SRS AIRBAG SYSTEM NEEDS TO BE CHECKED' AND GIVES ME A RED WARNING SYMBOL OF THE AIRBAG BEING INFLATED. SECONDLY IT SHOWS MY PASSENGER AIRBAG IS OFF EVEN WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. THIS WARNING DID NOT COME ON DUE TO A COLLISION AS MY VEHICLE HAS NEVER BEEN IN A COLLISION OR INVOLVED IN AN ACCIDENT OTHERWISE. IT SIMPLY APPEARED SEEMINGLY OUT OF NOWHERE FOR NO REASON AT ALL. I HAVE TAKEN MY VEHICLE IN SEVERAL TIMES TO DIFFERENT SUBARU DEALERSHIPS TO ASK WHAT THE PROBLEM IS. I WAS FIRST TOLD THERE WAS NO PROBLEM WITH THE SYSTEM THAT PERHAPS IT WAS JUST A MALFUNCTION IN THE SENSOR. THEN THE OTHER DEALERSHIPS TOLD ME THAT THERE WAS AN ISSUE WITH THE PASSENGER SEAT SENSOR, BUT THAT THEY ARE UNABLE TO CONFIRM IF THIS IS THE SOURCE OF THE PROBLEM CAUSING THE AIRBAG LIGHT TO COME ON AND THE PASSENGER AIRBAG TO BE TURNED OFF. THEY SAID I WOULD NEED TO REPLACE THE ENTIRE PASSENGER SEAT, BUT THEY WERE UNSURE IF THIS WOULD FIX THE ISSUE. I TOOK IT TO AN INDEPENDENT MACHANIC AND THEY ALSO WERE UNABLE TO VERIFY THE SOURCE OF THE PROBLEM AND REFERRED ME BACK TO THE SUBARU DEALERSHIP. I CONTACTED SUBARU OF AMERICA ABOUT THE ISSUE AND I NEVER RECEIVED ANY COMMUNICATION FROM THEM, ALTHOUGH THEY PROMISED TO GET BACK TO ME ABOUT THE ISSUE. I JUST KNOW THERE IS NOTHING I COULD HAVE DONE TO MAKE THIS PROBLEM APPEAR. I BELIEVE THIS IS A MANUFACTURER ISSUE, JUST BASED ON THE FACT THAT SUBARU COULD NOT IDENTIFY WHAT THE PROBLEM IS OR IT'S CAUSE. SO FAR I JUST HAVE BEEN TOLD THE PASSENGER SEAT SENSOR IS SOMEHOW DEFECTIVE AND THAT IT IS NOT COVERED UNDER ANY WARRANTY.