Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 115 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Exterior Lighting. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports2 fire reports3 injury reports
What owners actually said
115 reports
Mileage unknown · Apr 19, 2025
Visibility/wiper
The windshield appeared to have spontaneously cracked overnight while parked on the driveway. The crack formed across the top of the windshield, across the eyesight. The day before, the car was at the dealership for an oil change and tire rotation. Unknown if lifting the car for the tire rotation caused the stress that may hav…
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The windshield appeared to have spontaneously cracked overnight while parked on the driveway. The crack formed across the top of the windshield, across the eyesight. The day before, the car was at the dealership for an oil change and tire rotation. Unknown if lifting the car for the tire rotation caused the stress that may have caused the crack formation. The car was taken back to the dealer and the windshield had to be replaced. A claim to our insurance was done because the dealer said this was not covered by the warranty. I did not see any chip in the windshield that would have caused this.
NHTSA ODI #11655581
Mileage unknown · Apr 12, 2025
Steering
I recently have started experiencing a sticky/jerky steering wheel (24K miles). It happens when the car is fully warmed up on longer road trips whether the cruise control engaged or not. In fact, it's worse without cruise control. The steering wheel requires stronger pull and then releases quickly. I could not reproduce it at th…
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I recently have started experiencing a sticky/jerky steering wheel (24K miles). It happens when the car is fully warmed up on longer road trips whether the cruise control engaged or not. In fact, it's worse without cruise control. The steering wheel requires stronger pull and then releases quickly. I could not reproduce it at the dealership as it's nearby and does not require a long trip, but of course right after I left it, the steering wheel started sticking again. The technician did not know what it could be and stated he could not reproduce the issue. There is no issues with alignment or tire balancing. I am noticing it more consistently in warmer weather. It is not an issue at all when it's 20 degrees F. No lights are triggered. I believe this is a huge safety issue as I constantly need to correct the steering when it is stuck. I posted this issue on Reddit with multiple owners experiencing the same problem: [XXX] / It is also the same problem as Honda Civic 2022-2023 models have. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11654253
Mileage unknown · Mar 5, 2025
Exterior Lighting
Headlights are pointed low. It is hard to see down the road. The top half of windshield is darker than the bottom half. Car may be safe for city driving, but not for country roads. Going up and down hills and around curves the suv is unsafe. Dealer said they recieving complaints but can not adjust the lights. Sorry I bought such…
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Headlights are pointed low. It is hard to see down the road. The top half of windshield is darker than the bottom half. Car may be safe for city driving, but not for country roads. Going up and down hills and around curves the suv is unsafe. Dealer said they recieving complaints but can not adjust the lights. Sorry I bought such an unsafe suv.
NHTSA ODI #11646581
Mileage unknown · Feb 20, 2025
Electrical SystemUnknown Or Other
I had purchased my car over a weekend and in less than 2 days, on my way to work, I noticed that the horn volume and reliability was severely diminished to the point where you can't hear it if you have the windows rolled up inside the vehicle, and/or doesnt work at all. I used my warranty to replace the horn and have the dealers…
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I had purchased my car over a weekend and in less than 2 days, on my way to work, I noticed that the horn volume and reliability was severely diminished to the point where you can't hear it if you have the windows rolled up inside the vehicle, and/or doesnt work at all. I used my warranty to replace the horn and have the dealership take a look at it. they recognized that it was a problem but even after replacing the horn, the issue still persisted.
NHTSA ODI #11643825
Mileage unknown · Feb 11, 2025
Forward Collision AvoidanceCrash
On [XXX] I was driving my ned 2024 Subaru Crosstrek Wilderness (420 miles), from inside the "Flamingo Pines Shopping Center” on the intersection of [XXX] and [XXX] , City of Pembroke Pines in Florida by the [XXX] , to merge into [XXX] . The traffic coming already on [XXX] southbound stopped 3 or four vehicles ahead of me. Slow…
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On [XXX] I was driving my ned 2024 Subaru Crosstrek Wilderness (420 miles), from inside the "Flamingo Pines Shopping Center” on the intersection of [XXX] and [XXX] , City of Pembroke Pines in Florida by the [XXX] , to merge into [XXX] . The traffic coming already on [XXX] southbound stopped 3 or four vehicles ahead of me. Slowly the vehicles in front where merging into the traffic until there was only one vehicle in front of me, a black Jeep. After 2 or 3 more vehicle passed by [XXX] , the road was clear and the Jeep started to move. I started to move slowly behind the Jeep, but turn my head one last time to the left to confirm no other vehicle was coming. When I turn my head back to the right the Jeep stopped completely and I was not able to press the brake on time, ending in a collision with the Jeep. The Eyesight on my Crosstrek didn't work at all, don't even warning me about the Jeep was stopped completely. My vehicle is still in the shop for repairs, due to my car ended with more damages than the Jeep. I had 6 Subaru Outbacks and 1 Forrester before and this situation never happened before. LOCATION IN GOOGLE MAPS [XXX] POLICE REPORT [XXX] PEMBROKE PINES POLICE DEPARTMENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11641863
Mileage unknown · Jan 23, 2025
Unknown Or Other
Random cracking of windshield while parked. Beginning from the very top of the windshield downward 6-7 inches. No chips, or cracks in the area. Was not hit by anything.
NHTSA ODI #11638171
Mileage unknown · Jan 20, 2025
Exterior Lighting
Oem Headlight shadowing on brand new car moves all over the place. It mimics child or wildlife. The reduced area is unsafe.
NHTSA ODI #11637214
Mileage unknown · Jan 8, 2025
Exterior LightingVisibility/wiper
Headlight performance on this vehicle is extremely dangerous when driving at nighttime. Unless you keep your high beams on constantly, these headlights offer only extremely limited visibility during night driving. From the top of the windshield down about16 inches it's totally black. You can only see out of the bottom half of …
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Headlight performance on this vehicle is extremely dangerous when driving at nighttime. Unless you keep your high beams on constantly, these headlights offer only extremely limited visibility during night driving. From the top of the windshield down about16 inches it's totally black. You can only see out of the bottom half of the windshield. The road in front of you is only lit up for about 60 feet then it's dark beyond that point. Visiblity problem gets even worse when going downhill. Incident #1. . . . I almost ran into a bicycle rider the other night as he was traveling just beyond the area that was lit up by my lights. I was only traveling at about 35-40 mph, but by the time he was visible i was almost not able to avoid hitting him. He was riding his bike just on the edge of the lane of car traffic so he was easily in the line of my car. I was so shaken up, my heart was pounding, that I had to pull over to the side of the road to reflect on what had just happened and to get my bearings again. Now I find myself afraid to drive this Subaru, my new car of only 2 months, at nighttime. Incident #2. . . .Same complaint regarding headlights. The above described problem with headlights gets even more, much more, dangerous when you're driving down an incline such as a hill. Because you're car is going downhill, the available space that is lit up in front of you becomes even more diminished so that you also can't see any curves in the road that are coming up as well as stop signs, pedestrians or other cars!. It's a miracle if you don't end up crashing your car off the side of the road while trying to navigate down that hill. I have complained numerous times at the dealership, but no help. To verify, a rep. would have to drive the car at night time. I'M HAPPY TO ANSWER ANY QUESTIONS YOU MIGHT HAVE Subaru needs to make this right and correct this HEADLIGHT problem ASAP or there is bound to be drivers, pedestrians and bicyclists injured and/or killed.
NHTSA ODI #11634978
Mileage unknown · Jan 6, 2025
Visibility/wiper
Windshield cracked on the second day I owned the car. No visible incident but it is cracked all the way left to right. The windshield is impossibly thin.
NHTSA ODI #11634293
6,200 miles · Jan 2, 2025
Visibility
The contact owns a 2024 Subaru Crosstrek. The contact stated that after parking the vehicle in the garage, the contact became aware that the passenger’s side front windshield had cracked at the bottom without impact. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or re…
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The contact owns a 2024 Subaru Crosstrek. The contact stated that after parking the vehicle in the garage, the contact became aware that the passenger’s side front windshield had cracked at the bottom without impact. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,200.
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
Consequence & remedy
Consequence: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
Consequence & remedy
Consequence: A short circuit may cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Subaru Crosstrek Problems, Complaints & Recalls | Skip That Year