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2024 Subaru Crosstrek

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 12 of 115 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports3 injury reports

Exterior Lighting complaints

13 reports
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Mileage unknown · Feb 17, 2024
Exterior Lighting

This vehicle has LED headlights. The low beam cutoff is very sharp and very close to the vehicle. The contrast between the lit area and the darkness beyond makes this even worse. You can not see an adequate distance for safe driving at night. To make it worse, there are these “black” areas just below the cutoff line. These sha…

Read full complaint

This vehicle has LED headlights. The low beam cutoff is very sharp and very close to the vehicle. The contrast between the lit area and the darkness beyond makes this even worse. You can not see an adequate distance for safe driving at night. To make it worse, there are these “black” areas just below the cutoff line. These shadows are distracting when driving. Further, when the “steering responsive headlight” feature is turned on, the shadow zone swing left and right, causing extreme distraction.

NHTSA ODI #11572471

Mileage unknown · Jan 31, 2024
Exterior Lighting

Please look at the new Crosstrek models with my headlights. Subaru's are well known for their AWD capabilities and ease to drive through snow. The headlights on this model are shaped like a bowl and after 5 minutes of driving in snow the headlight bulbs are completely covered and you cannot see. The lights are almost a U shap…

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Please look at the new Crosstrek models with my headlights. Subaru's are well known for their AWD capabilities and ease to drive through snow. The headlights on this model are shaped like a bowl and after 5 minutes of driving in snow the headlight bulbs are completely covered and you cannot see. The lights are almost a U shape facing forward and the way they are shaped causes all of the unmelted snow to collect directly in front of the headlight bulbs causing you to have no illumination unless you're fortunate enough to have some lighting from foglights. This should be a safety redsign and recall. This is the most unsafe thing I have even experienced in a vehicle and I have driven some really terrible cars in my life.

NHTSA ODI #11569060

Mileage unknown · Nov 11, 2023
Exterior Lighting

Headlights are extremely dangerous on this model vehicle, the cut off is very sharp and the beam range very restrictive. When going up or down hills vision is almost completely lost. Drivers are lucky to see 10 yards in front of the vehicle at times. Lights are so bright there are also numerous dark/blind spots in the road when …

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Headlights are extremely dangerous on this model vehicle, the cut off is very sharp and the beam range very restrictive. When going up or down hills vision is almost completely lost. Drivers are lucky to see 10 yards in front of the vehicle at times. Lights are so bright there are also numerous dark/blind spots in the road when driving. When in a 55/65 mph zone, there are times I have to slow down to 30 mph so I can see an appropriate distance ahead of me. Turns and hills being the most severe instances. There are numerous other complaints online regarding this issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11554662

Official recalls

2

23V754000 · Power Train:driveline:driveshaft

Nov 9, 2023

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

Consequence & remedy

Consequence: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.

23V551000 · Electrical System: Instrument Cluster/panel

Aug 4, 2023

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

Consequence & remedy

Consequence: A short circuit may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.