2021 Subaru Crosstrek

Upon entering the vehicle (parked in the garage) I looked at the rear view mirror which I always do as I reverse. I noticed a crack on the windshield behind the mirror. The crack was not there when I entered the garage because I had to use the garage remote on the mirror to open the garage door. I would have noticed it (crack). The crack appeared suddenly. I am reporting this problem because I read that another owner, of similar vehicle, has complained about the same issue and almost with same mileage on his car. Same year vehicle too. Given the windshield/Glass history Subaru has with the Outback model, I wonder if this problem is transferred to the Subaru Crosstrek. The two vehicles do share the same type of glass!!!

My windshield all of the sudden got a massive crack. I don’t remember a rock ever hitting it. It has been growing rapidly and I worry it is effecting my drivers assist system. I did some research and learned this was a common problem for Subarus and worry my windshield is defective due to weakness as evidenced by how quickly the crack is growing. I bought my car brand new 6 months ago.

MY VEHICLE IS EQUIPPED WITH EYESIGHT, WHICH IS A SUBARU TECHNOLOGY THAT INCLUDES ADAPTIVE CRUISE CONTROL, FORWARD COLLISON WARNING/BREAKING, LANE DEPARTURE WARNING, REAR AUTOMATIC BRAKING, ETC. SUBARU CLAIMS THAT WINDSHIELD REPLACEMENTS MUST USE SUBARU GLASS DUE THE OPTICAL CLARITY OF THE WINDSHIELD AND THAT THE EYESIGHT SYSTEM MUST BE RECALIBRATED. THIS IS A $1339 COST (VIA SAFELIGHT) TO REPLACE THE WINDSHEILD. I HAVE 8400 MILES ON MY VEHICLE, AND I AM GETTING READY TO HAVE THE SECOND WINDSHIELD PUT ON THE CAR. THE GLASS SIMPLY BREAKS TO EASILY. FIRST INCIDENT, A ROCK HIT THE WINDSHIELD AND IT CRACKED ABOUT INCHES WHILE TRAVELING THROUGH ALBUQUERQUE, NM ON I-25. SECOND INCIDENT HAPPENED TODAY ON I-25 WITH A BARELY PERCEPTIBLE SOUND, AND THE WINDSHIELD HAS A CRACK ABOUT 6.6 INCHES LONG. I AM NOT SURE WHAT THE ISSUE IS WITH SUBARU WINDSHIELDS, BUT LOOKING IN OWNER FORUMS, IT'S A PRETTY COMMON OCCURRENCE. THE FACT THAT I AM AVERAGING A NEW WINDSHIELD EVERY 4200 MILES IS RIDICULOUS. I HAVE BEEN DRIVING FOR 35+ YEARS AND HAVE HAD TO REPLACE A WINDSHIELD LESS THAN THREE TIMES. WITH THE SUBARU, I AM DOING IT ALMOST EVERY 4-5 MONTHS (SO FAR).