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2021 Subaru Crosstrek

Owner reports · Recalls · Investigations

More warning signs than most Crosstrek years

Owner complaints for the 2021 Subaru Crosstrek are substantially higher than the model-year median of 43.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 17 of 115 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports4 injury reports

Vehicle Speed Control complaints

3 reports
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Mileage unknown · Aug 21, 2024
Forward Collision AvoidanceVehicle Speed Control

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and R…

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While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

NHTSA ODI #11610017

Mileage unknown · Sep 11, 2023
Vehicle Speed Control

There are occasional times (perhaps once or twice a month) where the vehicle does not respond with the expected acceleration of a depression of the accelerator pedal. Specifically, the vehicle "lags" when I depress the accelerator pedal. While I have not experienced a dire situation or collision because of it, I believe it mig…

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There are occasional times (perhaps once or twice a month) where the vehicle does not respond with the expected acceleration of a depression of the accelerator pedal. Specifically, the vehicle "lags" when I depress the accelerator pedal. While I have not experienced a dire situation or collision because of it, I believe it might cause other drivers to experience a safety incident: a driver might want to perform a fast maneuver with elevated risk but not receive the expected acceleration. For example, I was once making a U-Turn with traffic oncoming about 2,000 feet away. I needed to make the maneuver swiftly but my vehicle lagged. I would like to report this issue in case other owners of the Subaru Crosstrek Plug-In Hybrid are also experiencing.

NHTSA ODI #11543966

Mileage unknown · Jan 29, 2023
Electrical SystemFuel/propulsion SystemVehicle Speed ControlCrash

I was driving my 2021 Subaru Crosstrek slowly in a parking lot when it unexpectedly accelerated on its own without me pressing the gas pedal. I believe the Crosstrek was now going 40mph. I tried to shut off the engine and brake at the same time but neither one had any effect. I thought maybe I had two options. Either hit anothe…

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I was driving my 2021 Subaru Crosstrek slowly in a parking lot when it unexpectedly accelerated on its own without me pressing the gas pedal. I believe the Crosstrek was now going 40mph. I tried to shut off the engine and brake at the same time but neither one had any effect. I thought maybe I had two options. Either hit another vehicle or pedestrian or turn my car into the curb. I decided to turn into the curb which resulted in the breaking of both axels, flattening all the tires, and sustaining damage to the front fender and headlight. The car was then towed to a garage we’re it was declared totaled. I checked the internet to see if this had occurred to any other Crosstrek. It turns out their is a class action suit pending for the same reason. Police records will show I was not drunk, sleeping, and the car mat was off gas pedal.12

NHTSA ODI #11504276

Official recalls

1

23V755000 · Power Train:automatic Transmission:park/neutral Start Interlock Switch

Nov 9, 2023

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Consequence & remedy

Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.