ON JUNE 30, 2018, I WAS DRIVING MY 2018 SUBARU CROSSTREK LIMITED EDITION ON A CITY STREET. I HEARD A NOISE WHILE DRIVING BUT KEPT DRIVING SINCE I WAS JUST BLOCKS AWAY TO WORK. I PARKED IN THE MONITORED PARKING LOT AND VISUALLY LOOKED INSIDE AND OUTSIDE MY CAR FOR SOME INDICATION OF WHERE THE NOISE CAME FROM, INCLUDING THE WINDSH…
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ON JUNE 30, 2018, I WAS DRIVING MY 2018 SUBARU CROSSTREK LIMITED EDITION ON A CITY STREET. I HEARD A NOISE WHILE DRIVING BUT KEPT DRIVING SINCE I WAS JUST BLOCKS AWAY TO WORK. I PARKED IN THE MONITORED PARKING LOT AND VISUALLY LOOKED INSIDE AND OUTSIDE MY CAR FOR SOME INDICATION OF WHERE THE NOISE CAME FROM, INCLUDING THE WINDSHIELD FROM THE INSIDE AND OUTSIDE. I SAW NO CRACKS TO THE WINDSHIELD OR OTHER AREA OF THE VEHICLE. IT WAS HOT OUTSIDE (90'S).I WENT IN TO WORK. WHEN I GOT OFF WORK I WENT OUT TO MY CAR. I GOT INSIDE MY CAR, IMMEDIATELY NOTICING A 6-8 INCH LONG CRACK ON THE DRIVER'S SIDE OF THE FRONT WINDSHIELD. I WENT HOME IN SHOCK ABOUT THE LARGE CRACK IN MY WINDSHIELD. I LATER CONTACTED MY INSURANCE COMPANY, AND WAS TOLD MY DEDUCTIBLE AND TO CALL AROUND TO FIND QUOTES ON REPLACEMENT. I WAS TOLD BY ALL THE AUTO SHOPS INCLUDING MY LOCAL SUBARU DEALER THE ENTIRE WINDSHIELD WOULD NEED REPLACED BUT THE CAR WAS SO NEW THAT THEY DIDN'T HAVE THE PARTS IN STOCK AND DIDN'T KNOW HOW LONG IT WOULD BE SINCE THE CAR WAS SO NEW. I DIDN'T GET THE WINDSHIELD REPLACED .I FELT THAT SUBARU SHOULD BE RESPONSIBLE FOR A NEW WINDSHIELD AS THE CAR WAS ONLY PURCHASED NEW 9 MONTHS BEFORE. I DID NOT HAVE THE MONEY TO GO THROUGH MY INSURANCE AT THE TIME AND I WAS TOLD BY MY LOCAL DEALER THAT SUBARU DID NOT COVER THE WINDSHIELD IN THE WARRANTY ON THE CAR. HOWEVER, I BELIEVE THE DEFECT OF THE WINDSHIELD PREVENTS THE SAFE AND PROPER OPERATION OF THE VEHICLE BECAUSE SUBARU'S EYESIGHT SAFETY SYSTEM, INTENDED TO PREVENT COLLISIONS, IS ATTACHED TO THE INSIDE OF THE UPPER WINDSHIELD. I DID RESEARCH ONLINE AT THE TIME IF OTHER OWNERS HAD COMPLAINTS, BUT THE CAR WAS SO NEW I ONLY FOUND ONE. NOW, A SEARCH REVEALS MANY COMPLAINTS OF DEFECTIVE WINDSHIELDS AND A CLASS ACTION LAWSUIT. I WORRY ABOUT MY SAFETY STILL AND I BELIEVE SUBARU SHOULD BE HELD ACCOUNTABLE FOR THE REPLACEMENT OF THE WINDSHIELD.*DT*JB
NHTSA ODI #11308605
Mileage unknown · Nov 6, 2019
Visibility/wiper
A CRACK DEVELOPED IN THE WINDSHIELD, STARTING JUST UNDER THE WIPERS IN THE WIPER DEFROST REGION. BY THE TIME I NOTICED THE CRACK, IT HAD PROPAGATED LONGER THAN WAS SAFE TO REPAIR. THE CRACK ALSO DEVELOPED INTO A COMPLEX CRACK (SPLIT INTO TWO DIRECTIONS FROM THE INITIAL CRACK). THE CRACK LENGTH SPANNED ~70% OF THE WIDTH OF THE W…
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A CRACK DEVELOPED IN THE WINDSHIELD, STARTING JUST UNDER THE WIPERS IN THE WIPER DEFROST REGION. BY THE TIME I NOTICED THE CRACK, IT HAD PROPAGATED LONGER THAN WAS SAFE TO REPAIR. THE CRACK ALSO DEVELOPED INTO A COMPLEX CRACK (SPLIT INTO TWO DIRECTIONS FROM THE INITIAL CRACK). THE CRACK LENGTH SPANNED ~70% OF THE WIDTH OF THE WINDSHIELD, APPROXIMATELY 3-4 INCHES ABOVE THE WIPER BLADES. THERE WAS NO APPARENT REASON WHY THE CRACK OCCURRED. I DO NOT REMEMBER A ROCK OR OTHER DEBRIS STRIKING THE WINDSHIELD WHILE DRIVING, AND I AM THE ONLY INDIVIDUAL WHO HAS DRIVEN THE VEHICLE.
NHTSA ODI #11278409
26,000 miles · Oct 30, 2019
Visibility/wiper
DID NOT NOTICE ANYTHING WRONG WITH THE FRONT WINDSHIELD YESTERDAY AND CAR WAS PARKED IN GARAGE OVERNIGHT. DROVE OUT THIS MORNING AND NOTICED A ROUGHLY 6" LONG CRACK IN FRONT WINDSHIELD IN BOTTOM LEFT CORNER. NO APPARENT CAUSE FOR THE NEW CRACK.
NHTSA ODI #11277085
16,000 miles · Oct 29, 2019
Visibility/wiper
THE WINDSHIELD DEVELOPED 2 LARGE CRACKS THAT HINDER THE VISIBILITY ON BOTH THE DRIVER AND PASSENGER SIDE. THE CRACKS DEVELOPED OVER APPROXIMATELY 4 MONTHS WHILE PARKED.
NHTSA ODI #11271793
10,000 miles · Oct 28, 2019
Visibility/wiper
I WAS DRIVING ON THE FREEWAY 3 MONTHS AFTER PURCHASING THE CAR BRAND NEW, AND THE WINDSHIELD CRACKED ON THE DRIVERS SIDE ABOUT HALFWAY UP. I REPLACED THE WINDSHIELD ONLY TO HAVE IT CRACK IN THE SAME SPOT 3 MONTHS LATER.
NHTSA ODI #11271667
14,000 miles · Oct 28, 2019
Visibility/wiper
WITHIN THE FIRST YEAR OF OWNING MY BRAND NEW 2019 CROSSTREK MY WINDSHIELD DEVELOPED TWO VERY LARGE CRACKS ACROSS IT.
NHTSA ODI #11271488
Mileage unknown · Oct 28, 2019
Visibility/wiper
WINDSHIELD CRACKED WITHIN 30 TO 45 DAYS OF PURCHASE FOR NO APPARENT REASON. HAD A SECOND CRACK LESS THAN A YEAR LATER
NHTSA ODI #11271435
3,000 miles · Oct 27, 2019
Visibility/wiper
2018 CROSSTREK WITH 3000MI, GOT INTO CAR EARLY COLD MORNING 1/2018, TURNED ON DEFROSTER WINDSHIELD CRACKED WHILE STOPPED. NO "TRAUMA," NO ROCKS, NO ACCIDENTS. CROSSTREK WITH EYESIGHT DRIVER ASSIST PACKAGE, HAD TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT. A REPLACEMENT WINDSHIELD WAS NOT IMMEDIATELY AVAILABLE. WINDSHIELD C…
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2018 CROSSTREK WITH 3000MI, GOT INTO CAR EARLY COLD MORNING 1/2018, TURNED ON DEFROSTER WINDSHIELD CRACKED WHILE STOPPED. NO "TRAUMA," NO ROCKS, NO ACCIDENTS. CROSSTREK WITH EYESIGHT DRIVER ASSIST PACKAGE, HAD TO REPLACE WINDSHIELD AND RECALIBRATE EYESIGHT. A REPLACEMENT WINDSHIELD WAS NOT IMMEDIATELY AVAILABLE. WINDSHIELD COULD NOT BE REPAIRED, ONLY REPLACED, DUE TO THE PRESENCE OF EYESIGHT. TWO DAYS FOR REPAIR, LOANER CAR PROVIDED.
NHTSA ODI #11271288
36,800 miles · Oct 1, 2019
Visibility/wiper
SMALL PEBBLE HIT WINDSHIELD. NOT MOVING AT HIGH RATE OF SPEED. NOW WINDSHIELD IS CRACKED.
NHTSA ODI #11265495
17,000 miles · Aug 28, 2019
Visibility/wiper
I HAVE TWO SMALL CRACKS ON MY WINDSHIELD AFTER A 1.5 YEARS OF OWNING IT. THE FIRST ONE (ATTACHED IMAGES): WAS CRACKED WHILE DRIVING ON THE HIGHWAY. I GUESS A SMALL ROCK FLIPPED UP AND HIT AND IT CRACKED. WAS GOING ROUGHLY 60-65 MPH. THE SECOND ONE (NOT PICTURED): IS MORE TOWARDS THE LOWER MIDDLE OF THE WINDSHIELD. THIS W…
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I HAVE TWO SMALL CRACKS ON MY WINDSHIELD AFTER A 1.5 YEARS OF OWNING IT. THE FIRST ONE (ATTACHED IMAGES): WAS CRACKED WHILE DRIVING ON THE HIGHWAY. I GUESS A SMALL ROCK FLIPPED UP AND HIT AND IT CRACKED. WAS GOING ROUGHLY 60-65 MPH. THE SECOND ONE (NOT PICTURED): IS MORE TOWARDS THE LOWER MIDDLE OF THE WINDSHIELD. THIS WAS ALSO CRACKED WHILE MOVING FROM A SMALL ROCK THAT FLEW UP. I WAS TRAVELING MUCH SLOWER THIS TIME AS IT WAS MORE OF A NORMAL ROAD OUT IN THE COUNTRY. I WAS GOING AROUND 45 MPH. IT SEEMS ABSURD TO ME THAT I ALREADY HAVE A CRACKED WINDSHIELD 1.5 YEARS INTO OWNING THIS VEHICLE WHEN EVERY VEHICLE I'VE OWNED BEFORE THIS ONE HAS NEVER HAD THAT HAPPEN BEFORE.
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Consequence & remedy
Consequence: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence & remedy
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional source detail variants (4)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence & remedy
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Consequence & remedy
Consequence: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
Additional source detail variants (2)
Service Brakes
Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Consequence: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
Vehicle Speed Control:accelerator Pedal
Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Consequence: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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