NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
41 reportsClear category filterMileage unknown · Aug 18, 2023
Unknown Or OtherFire
8/17/23 I left my vehicle on with the air conditioning running. Left on because my dogs were in the car. Came out of restaurant after 40 minutes & car was on fire inside the vehicle. Opened back door on drivers side & back seat was on fire. Black smoke coming out of the car. Car was put out by fire department. It could have blow…
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8/17/23 I left my vehicle on with the air conditioning running. Left on because my dogs were in the car. Came out of restaurant after 40 minutes & car was on fire inside the vehicle. Opened back door on drivers side & back seat was on fire. Black smoke coming out of the car. Car was put out by fire department. It could have blown up. Car is total loss. FD & PD investigated. No foul play. Unknown reason. Happened in Carthage NC 28327 notified State Farm insurance but haven’t notified Subaru yet
NHTSA ODI #11539358
Mileage unknown · Aug 18, 2023
Electrical SystemUnknown Or Other
Premature starter failure as noted in TSB 07-198-21 due to failed clutch in starter motor. Only had 35, 750 miles. Defective starter. Issue known to Subaru. Could leave drivers stranded and at risk. This known/ common starter motor failure problem should be a recall.
NHTSA ODI #11539297
Mileage unknown · Jan 19, 2023
EngineUnknown Or Other
I was driving on Tuesday, January 17 and my steering made a pooping nose strug and swirl to the right then continue driving. I found it strange but this never happened. Then on Thursday, January 19, 2023, I put my vehicle into the driveway, my engine was not even off yet, my steering wheel to the left with key still in the igni…
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I was driving on Tuesday, January 17 and my steering made a pooping nose strug and swirl to the right then continue driving. I found it strange but this never happened. Then on Thursday, January 19, 2023, I put my vehicle into the driveway, my engine was not even off yet, my steering wheel to the left with key still in the ignition it locked. I know how to unlock my wheel but with this I can't this is the 4th time it has happened. It is freaking me out because every time my son is in the car. If this happens when I am driving it going to take the grace of God to save us. The first time was in Hartsdale, NY parking lot Subaru assistance was called, he made a report, 2nd time it happened by Trader Joes Larchmont, NY Police came out they made a report, 3rd time a Man in KeyFood Bronx, NY 2022,help me and 4th Time January 19, 2023 Entourage Automotive Corp tow was called. He wants to tow my car in the morning to Subaru Service because he says it too stiff and hard to turn. He had to lean his body on it and then turn it hard. I can't do that and it not suppose to do that. In December 21, 2022, my car was park under the port, when I went out the hand rest was wrinkled. When I took my car in for 4 tires I indicated this to Will the service guy and he said I could buy a new one and have it replace. It was strange he never hard of it. Well know through some research this is a big issue with vehciles from 2017 to 2022 and they have a cover for it now. but it should have been a recall to fix the ones it already happen too now.https://subaru.oemdtc.com/3574/2017-2021-subaru-center-console-armrest-cover-wrinkled-appearance My car is staining from the ceiling to the side of the upper doors, as well as water stains.
NHTSA ODI #11502702
Mileage unknown · Jan 17, 2023
Unknown Or OtherVehicle Speed ControlCrash
On Nov 9 2022 the owner was pulling into a parking space at a mall and the Subaru Crosstrek 2018 suddenly accelerated and slammed into the wall of a store. The airbags did not go off. The driver was going at a slow speed and putting on the brake. The driver and occupant suffered some impact from the seat belts but no other inj…
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On Nov 9 2022 the owner was pulling into a parking space at a mall and the Subaru Crosstrek 2018 suddenly accelerated and slammed into the wall of a store. The airbags did not go off. The driver was going at a slow speed and putting on the brake. The driver and occupant suffered some impact from the seat belts but no other injuries. If pedestrians had been on the sidewalk in front of the parking space there could have been injuries. The wall was not damaged and no police report was filed.The incident was reported to the insurance company and the car was repaired for $11,710. On Jan 17 2023 the owner was pulling into a parking space at a mall and there was a quick sudden acceleration but not as forceful as before and putting on the brake stopped the car.
NHTSA ODI #11502226
Mileage unknown · Aug 31, 2022
Electrical SystemUnknown Or Other
BATTERY ISSUES
NHTSA ODI #11482248
Mileage unknown · Aug 30, 2022
Unknown Or Other
A crack developed on the front windshield of my 2018 Subaru crosstrek out of nowhere. There was no accident or incident of a object (rock, dirt, etc…) that hit my windshield. I noticed the damage getting into my car that is parked inside a closed, locked garage.
NHTSA ODI #11482010
Mileage unknown · Jul 29, 2022
Unknown Or Other
My car was parked in the covered garage at the Denver airport. I left for 3 days and came back to a large crack in the windshield stemming from the lower driver side to the middle of the windshield. Nothing had hit it. It spontaneously cracked.
NHTSA ODI #11476585
Mileage unknown · Jul 12, 2022
SteeringUnknown Or Other
This issue has happen 2 other times one time last year where Suburu Tow Truck had to be called, 2nd time May 2022 in Larchmont, NY and a Police Office Had To Come Help Me. And, the 3rd time on July 4, 2022, in the super market of Key Food, Throggsneck, NY a stranger had to help me. When, I park my car and I turn off my ignition…
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This issue has happen 2 other times one time last year where Suburu Tow Truck had to be called, 2nd time May 2022 in Larchmont, NY and a Police Office Had To Come Help Me. And, the 3rd time on July 4, 2022, in the super market of Key Food, Throggsneck, NY a stranger had to help me. When, I park my car and I turn off my ignition and the steering wheel is to the left it will lock. The manual says when the steering wheel locks to insert the key and slightly turn the wheel and it will unlock. Well I am not strong enough to do it. Usually, men come to assist me and they have trouble unlocking it. There is something definately not right. I should never have to go through so much trouble and why is my steering wheel locking. I also have issue with my car staining in various places. I don't eat in my car and my car is under a port in a shaded area. I have taking it to the dealer and reported it to suburu they said nothing. But, my car keeps staining. I had my car since 2017. And, I had multiple problems with it. The air conditioner doesn't cool enough, even when it is 70 degrees inside or out, the hose has be change multiple times, my tires rotors have always been black and I never take to a car wash i wash it at home and dry it wheel by wheel, and the back door does open properly and I have been hit in the head several times. I had computer problems where it keeps being reprogramed. But, the steering wheel is freaking me out I have a child and being lockout of my vehicle because I can't turn it on is very dangerous. Please assist. I have a video. it won't let me upload the video? Why [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11473609
Mileage unknown · Apr 6, 2022
Unknown Or Other
The windshield cracked across the whole front of the car while it was parked in a private lot. There is no sign of impact.
NHTSA ODI #11459905
Mileage unknown · Dec 16, 2021
Unknown Or OtherVisibility/wiper
This is the second time my windshield has spontaneously cracked since buying my 2018 Crosstrek. Both the first and this time, the windshield appears to crack for no apparent reason and the crack grows every day until it crosses the entire windshield. These are costly to repair and should NOT crack without any visible damage.
NHTSA ODI #11444069
Official recalls
5Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Consequence & remedy
Consequence: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence & remedy
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional source detail variants (4)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Consequence: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Oct 18, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence & remedy
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Electrical System:ignition
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Consequence: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Oct 17, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
Nov 7, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Consequence & remedy
Consequence: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
Additional source detail variants (2)
Service Brakes
Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Consequence: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
Vehicle Speed Control:accelerator Pedal
Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Consequence: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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