2006 Subaru B9 Tribeca

I HAVE RECEIVED NUMEROUS NOTICES TO HAVE MY FRONT PASSENGER AIRBAG REPLACED. ON TWO OCCASIONS I HAVE MADE APPOINTMENTS WITH THE LOCAL CORPUS CHRISTI SUBARU DEALER TO HAVE THIS REMEDIED. ON BOTH OCCASIONS THEY TELL ME THAT THE PARTS ARE UNAVAILABLE. THE LATEST NOTICE DATED 8/17 TELLS ME THAT. "PARTS ARE AVAILABLE", HOWEVER THE DEALER TELLS ME THEY ARE NOT. I KEEP GETTING THE RUNAROUND AND IN THE MEANTIME I CANNOT HAVE A PASSENGER SIT IN MY FRONT SEAT AND I DON'T FEEL SAVE DRIVING IT.

TL* THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V016000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VISTA SUBARU OF SILVERTHORNE, COLORADO (171 9TH ST, 80498) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TO WHOM IT MAY CONCERN, I CAN'T EMPHASIZE RIGHT NOW HOW DISAPPOINTED I AM IN SUBARU'S CUSTOMER SERVICE IN BOTH THE USA AND IN THE REPUBLIC OF PANAMA. I CURRENTLY RESIDE IN THE REPUBLIC OF PANAMA. I HAVE YET TO CONTACT CORPORATE IN JAPAN, AND I SHOULDN'T HAVE TO. UNFORTUNATELY, BOTH PARTIES ON THE SIDES OF SUBARU IN PANAMA (SUBARU DEL CANAL S.A.) AND SUBARU IN THE USA (1-800-782-2783) HAVE BEEN MORE WORRIED ABOUT COSTS THAN PROMOTING SUBARU'S STANDARD OF SAFETY WHICH IS WHY I INVESTED IN THE SUBARU IN THE FIRST PLACE, BEING AN EXPECTANT FATHER AT THE TIME. AROUND JULY OF 2010 MY WIFE AND I BOUGHT A SECOND HAND 2006 B9 TRIBECA FROM A DEALER IN PHOENIX, AZ. WE ENJOYED THE VEHICLE SO MUCH, THAT WE DECIDED TO BRING IT WITH US ON OUR MOVE BACK TO PANAMA. I GUESS THIS IS WHERE SUBARU'S COMMITMENT TO SAFETY DRAWS THE LINE. EVERYONE I HAVE SO FAR SPOKEN TO HAS BASICALLY TOLD ME WELL SINCE YOU DIDN'T BUY THE CAR HERE WE CAN'T HELP YOU, OR, SINCE YOU ARE NO LONGER HERE, WE CAN'T PAY FOR IT. I AM SITTING HERE TRYING TO FIGURE OUT HOW YOUR DESIGN FLAWS, ARE MY FAULT JUST BECAUSE I MOVED THE CAR FROM ONE SUBARU MARKET, TO ANOTHER. THE RECALLS IN QUESTION ARE: WQE41, WQY60, AND TKA16. MY WIFE AND 2 CHILDREN WERE IN THE CAR ABOUT TO LEAVE MY RESIDENCE WHEN IT CAUGHT ON FIRE. THE DRIVER'S SIDE FRONT AND REAR PUDDLE LIGHTS BOTH FAILED. THE FRONT ONE WAS SMOKING HEAVILY AND THE REAR ONE WAS ON FIRE. MY WIFE IMMEDIATELY GRABBED THE HOSE AND STARTED SPRAYING THE REAR ONE WHILE I GRABBED A 10MM WRENCH AND DISCONNECTED THE LEAD TO THE CAR BATTERY. UNFORTUNATELY, THE TRIM ON THE UNDERSIDE HAS PLASTIC MELTED WITH A BIG GAPING HOLE AND THERE ARE BURN MARKS ON THE PAINT AND PLASTIC ON BOTH PUDDLE LIGHTS.

TAKATA RECALL. RECEIVED INITIAL RECALL NOTICE JULY 2016. I HAVE RECEIVED NO FURTHER NOTIFICATION. I WAS AT MY LOCAL DEALER ABOUT ANOTHER ISSUE AND CHECKED WITH THE SERVICE DEPARTMENT TO CHECK ON THE TAKATA RECALL AND THEY TOLD ME THEY HAD THE PARTS IN STOCK AND SCHEDULED AN APPOINTMENT FOR THE NEXT DAY. THE RECALL SAID SUBARU WOULD CONTACT ME WHEN PARTS WERE AVAILABLE. THAT DID NOT HAPPEN. MY LOCAL DEALER (WHERE I BOUGHT THE CAR) IS LITHIA RENO SUBARU #38.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V359000 (AIR BAGS) AND 16V060000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- THE SUBARU WEB SITE STATES THERE IS NO REMEDY AVAILABLE. MY DEALER OFFER TO GIVE ME A LOANER CAR, BUT MY CHILDREN MAY NOT BE ABLE TO DRIVE THIS LOANER CAR. I CALL NATIONAL SUBARU AND MY DEALER AND I HAVE AN APPOINTMENT TO HAVE IT INSTALLED BUT TAKATA HAS NOT DELIVERED THE PART TO MY DEALER TO BE INSTALLED. CAN YOU PLEASE LET ME KNOW WHEN THE DISTRUBTER WILL BE RELEASING THE AIR BAGS TO LYNNES SUBARU IN BLOOMFIELD NJ.

TAKATA RECALL- I AM LOOKING AT THIS SITE AND SEE SOME COMPLAINANTS THAT OWN THE 2006 SUBARU B9 TRIBECA STATING THAT THEY HAVE BEEN NOTIFIED OF A RECALL ON THEIR AIRBAGS, BUT NO PARTS AVAILABLE. NEWS ARTICLE DATED 12/12/16 STATES 29 MILLION CARS UNDER RECALL AND EXPECTED TO GROW TO 42 MILLION RECALLS. I HAVE NOT RECEIVED ANY NOTIFICATION ON MY SUBARU?