Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was n…
Read full complaint
Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.
NHTSA ODI #11573543
Mileage unknown · Sep 19, 2023
EngineUnknown Or OtherWheels
Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The prob…
Read full complaint
Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.
NHTSA ODI #11545417
Mileage unknown · Apr 8, 2023
Electrical SystemEnginePower Train
I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike…
Read full complaint
I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.
NHTSA ODI #11516126
Mileage unknown · Mar 30, 2023
Electrical SystemEnginePower Train
While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and moto…
Read full complaint
While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.
NHTSA ODI #11514525
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 Sondors Metacycle Problems, Complaints & Recalls | Skip That Year