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2008 Smart Fortwo

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

108 reports with mileage · 32 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports27 fire reports6 injury reports

Unknown Or Other complaints

17 reports
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Mileage unknown · Oct 9, 2021
EngineUnknown Or OtherFire

Engine fire destroyed vehicle while driving on Interstate at 65 MPH. Vehicle was serviced and maintained per manufacturer maintenance schedule at authorized dealer. No prior issues with vehicle. Vehicle also passed emission check on 09/29/2021 with no OBD error codes reported during inspection. Mileage: 60K

NHTSA ODI #11436171

Mileage unknown · Jun 25, 2018
Unknown Or Other

JUST RECEIVED MY RECALL #18V273. I HAVE A QUESTION : THIS RECALL CONCERNS 2008-2009 MODEL YEARS ONLY. SINCE MB MADE SOME SORT OF CHANGE IN 2010, HOW LONG HAVE THEY KNOWN ABOUT THIS ISSUE ? SINCE 2010 ? WHY AM I JUST NOW FINDING OUT ABOUT IT IN 2018 ? DID MB TRY TO HIDE THIS ISSUE ? [XXX] INFORMATION REDACTED PURSUANT TO THE FRE…

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JUST RECEIVED MY RECALL #18V273. I HAVE A QUESTION : THIS RECALL CONCERNS 2008-2009 MODEL YEARS ONLY. SINCE MB MADE SOME SORT OF CHANGE IN 2010, HOW LONG HAVE THEY KNOWN ABOUT THIS ISSUE ? SINCE 2010 ? WHY AM I JUST NOW FINDING OUT ABOUT IT IN 2018 ? DID MB TRY TO HIDE THIS ISSUE ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

NHTSA ODI #11103809

100,000 miles · Apr 9, 2018
Unknown Or OtherFire

SPONTANEOUSLY CAUGHT ON FIRE WHILE DRIVING

NHTSA ODI #11083936

Mileage unknown · Apr 4, 2018
Unknown Or OtherFire

VEHICLE BURNED WHILE PARKED. HAVE PHOTOS & ESTIMATE OF TOTAL LOSS. THE LITTLETON GROUP IS A THIRD PARTY ADMINISTRATOR.

NHTSA ODI #11083277

28,235 miles · Jul 30, 2017
Unknown Or OtherFire

ON JULY 28 2017 I WAS DRIVING ON THE HIGHWAY AND MY CAR "DIED". LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE CAR THAT WAS FOLLOWING ME ALSO PULLED OVER AND THE MAN WAS YELLING THAT MY CAR WAS ON FIRE. I HAD NO PREVIOUS WARNING. NO SMELL, NO SOUNDS, NO ALARMS--NOTHING OTHER THAN MY CAR DIED WHILE I WAS ON THE HIG…

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ON JULY 28 2017 I WAS DRIVING ON THE HIGHWAY AND MY CAR "DIED". LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE CAR THAT WAS FOLLOWING ME ALSO PULLED OVER AND THE MAN WAS YELLING THAT MY CAR WAS ON FIRE. I HAD NO PREVIOUS WARNING. NO SMELL, NO SOUNDS, NO ALARMS--NOTHING OTHER THAN MY CAR DIED WHILE I WAS ON THE HIGHWAY. I HAD GOTTEN OUT TO SEE WHAT I COULD OF THE SITUATION (NOT MECHANICALLY INCLINED), SAW SMOKE AND SMALL FLAMES SO WENT TO GET KEYS AND CELL PNONE OUT OF CAR AND 2 OTHER PEOPLE WERE PARKED IN FRONT OF ME, HAVING PASSED BY ME, AND WERE YELLING "GET OUT OF THE CAR IT IS ON FIRE" BY NOW, ONLY A FEW MINUTES LATER, THE REAR OF MY CAR WAS ENTIRELY ENGULFED IN FLAMES. THE SMOKE INSIDE THE CAR NOW WAS THICK, GRAYISH IN COLOR, WHILE THE EXTERIOR SEEMED TO ME MELTING BEFORE MY EYES! THE ENTIRE CAR WAS DESTROYED. ALL THAT IS LEFT IS THE BASIC METAL FRAME. SEVERAL BYSTANDERS TOOK VIDEO AND PICTURES OF THIS AS IT WAS HORRIBLE AND FAST. I DID NOT HEAR ANYTHING WHEN I WAS DRIVING TO ALERT ME THERE WAS A PROBLEM INITIALLY. IF THE CAR HADN'T DIED, AS FAST AS THIS HAPPENED, I WOULD BE DEAD I AM SURE. AS FAR AS I KNOW THERE WERE NO RECALLS ON THIS CAR. I HAD LESS THAN 30000 ORIGINAL MILES ON THE VEHICLE AND ALL MANDATORY UPKEEP WAS PERFORMED (OIL CHANGES ETC) THERE ARE CHP FILES IM SURE, I HAVE A CLAIM IN WITH MY INSURANCE (USAA) AND AS I SAID THERE IS VIDEO DOCUMENTATION OF THE FIRE. AT THIS POINT MY CAR, AND VIRTUALLY EVERYTHING IN IT IS CHARCOAL. THE CAR IS NOT SALVAGEABLE. I WAS A SHOCKED BEYOND BELIEF THAT SUCH A THING COULD HAPPEN TO A WELL MAINTAINED VEHICLE AND I AM STILL AFRAID TO THINK OF DRIVING ALONE.

NHTSA ODI #11011565

87,000 miles · Jul 24, 2017
Unknown Or Other

NOT SURE IF YOU ARE INTERESTED IN A CANADIAN COMPLAINT (SORRY, USED THE CLOSEST STATE AND ZIP CODE FOR ADDRESS) BUT I THINK THIS IS IMPORTANT. AFTER REPLACING THE MUFFLER ON OUR SMART CAR, AS I DROVE AWAY I SMELLED A BURNING ODOR. THINKING IT WAS JUST BURN OFF FROM THE NEW PARTS I CONTINUED DRIVING. NOT MUCH FURTHER AWAY AT A ST…

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NOT SURE IF YOU ARE INTERESTED IN A CANADIAN COMPLAINT (SORRY, USED THE CLOSEST STATE AND ZIP CODE FOR ADDRESS) BUT I THINK THIS IS IMPORTANT. AFTER REPLACING THE MUFFLER ON OUR SMART CAR, AS I DROVE AWAY I SMELLED A BURNING ODOR. THINKING IT WAS JUST BURN OFF FROM THE NEW PARTS I CONTINUED DRIVING. NOT MUCH FURTHER AWAY AT A STOP A MAN APPROACHED ME AND SAID THERE WAS SMOKE COMING OUT THE BACK. I GOT OUT TO LOOK AND THE AMOUNT OF SMOKE QUICKLY INCREASED AND WAS COMING OUT THROUGH THE REAR BODY PANEL SECTIONS. I HAVE VIDEO OF THIS. I OPENED THE HATCH ON THE ENGINE COMPARTMENT AND SMOKE POURED OUT. I CALLED THE MECHANIC WHO IMMEDIATELY CAME AND DROVE IT BACK TO THE SHOP (NOT SURE WHY HE THOUGHT THAT WAS A SAFE THING TO DO?) THEY REPORTED THAT THE FIRE WALL FIRE INSULATION WAS DETERIORATING AND A LARGE CHUNK HAD FALLEN DOWN ONTO THE ENGINE AND WAS SMOLDERING. AS A RESULT THEY RIPPED ALL THE FIRE INSULATION OFF THE ENGINE COMPARTMENT DOOR HATCH. COULD THIS BE THE CAUSE OF ALL THESE REPORTED FIRES? I CONSIDER MYSELF LUCKY THAT A FIRE DIDN'T BREAK OUT AS I WAS ON MY WAY TO PICK UP MY 93 YEAR OLD FATHER.

NHTSA ODI #11010186

100,000 miles · Jun 8, 2017
Unknown Or OtherFire

MY CAR STARTED ON FIRE WHILE IT WAS BEING DRIVEN! MY FRIEND ESCAPED A FIERY DEATH BY MERELY SECONDS! I HAVE HAD THIS CAR SINCE 2008. I HAVE BEEN VERY IMPRESSED WITH IT FOR THE MOST PART AS, OTHER THAN REGULARLY SCHEDULED MAINTENANCE, THERE HAVE ABSOLUTELY NO PROBLEMS WITH THE CAR FOR THE FIRST 100,000 MILES. UNTIL THIS IN…

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MY CAR STARTED ON FIRE WHILE IT WAS BEING DRIVEN! MY FRIEND ESCAPED A FIERY DEATH BY MERELY SECONDS! I HAVE HAD THIS CAR SINCE 2008. I HAVE BEEN VERY IMPRESSED WITH IT FOR THE MOST PART AS, OTHER THAN REGULARLY SCHEDULED MAINTENANCE, THERE HAVE ABSOLUTELY NO PROBLEMS WITH THE CAR FOR THE FIRST 100,000 MILES. UNTIL THIS INCIDENT, I WAS CONSIDERING PURCHASING A NEW SMART CAR. MY FRIEND WAS DRIVING THE CAR DOWN THE FREEWAY YESTERDAY WHEN A DRIVER NEXT TO HIM BEGAN FLAGGING HIM FRANTICALLY AND FORTUNATELY FORCED HIM OFF TO THE SHOULDER OF THE ROAD. MY FRIEND FIRST THOUGHT THAT HE WAS LOOKING AT A CASE OF ROAD RAGE UNTIL HIS SAVIOR JUMPED OUT OF HIS TRUCK YELLING AT MY FRIEND TO "GET OUT OF YOUR CAR, IT IS ON FIRE!" MY FRIEND JUMPED OUT OF THE CAR, AND WITHIN 10 SECONDS, THE VERY SPOT WHERE HE HAD BEEN SITTING WAS TOTALLY ENGULFED IN FLAMES! HE STOOD THERE AND SHOT THE ATTACHED PICTURES AS THE CAR BURNED, AND THEN AFTER THE FIRE DEPARTMENT HAD PUT IT OUT. WITHOUT THE ASSISTANCE OF THE GOOD SAMARITAN, I SUSPECT THAT HE WOULD BE DEAD OR SERIOUSLY MAIMED. THERE WAS ABSOLUTELY NO WARNING SIGN OF ANY KIND PRIOR TO THE INCIDENT! IT JUST HAD IT S 100,000 MILE OIL CHANGE LAST WEEK. I SEE WHERE THIS HAS HAPPENED TO OTHERS. WILL IT TAKE A DEATH OR SERIOUS MAIMING BEFORE MERCEDES WILL BE FORCED TO REMEDY THIS PROBLEM?

NHTSA ODI #10993895

59,000 miles · May 26, 2017
Unknown Or Other

OFTEN TIMES AFTER STARTING UP VEHICLE AND GOING INTO REVERSE VEHICLE WILL NOT REVERSE. I OFTEN TIMES GET STUCK IN SPOTS BECAUSE I AM UNABLE TO REVERSE. THIS IS A SAFETY HAZARD ESPECIALLY WHEN THERE IS ONCOMING TRAFFIC BEHIND ME.

NHTSA ODI #10991881

62,000 miles · Jan 28, 2017
Unknown Or Other

STRONG ODOR OF GASOLINE IN AND AROUND THE CAR BUT NO VISIBLE LEAK. LEARNED ON THE THAT THIS 2008 CAR IF PRONE TO FIRE. TOOK IT TO DEALER AND DID NOT FIND A PROBLEM AM I DRIVING A LITTLE WW2 MERCEDES OVEN?

NHTSA ODI #10948104

Mileage unknown · Jan 14, 2017
Unknown Or Other

THE CAR WAS IN MOTION THE ENGINE CUT OFF THEN I COASTED TO A PARKING LOT THE VEHICLE WAS THEN STATIONARY I GOT OUT AND NOTICED SMOKE THEN SAW FLAMES COMING FROM THE REAR OF THE CAR BY THE TIME I RAN A SAFE DISTANCE AWAY THE FLAMES HAD MORE THAN DOUBLED.

NHTSA ODI #10945296

Official recalls

2

18V273000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System

Apr 27, 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence & remedy

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Additional source detail variants (2)

Engine And Engine Cooling:engine

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Engine And Engine Cooling:exhaust System

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

08V390000 · Structure:frame And Members

Aug 7, 2008

SMART USA IS RECALLING 43 MY 2008 FORTWO 451 VEHICLES. A SINGLE BATCH OF PAINT SENT TO THE COMPANY DID NOT MEET SPECIFICATIONS. A RE-WORK WAS DONE IN THE PLANT USING DIFFERENT FORMULATIONS OF PAINTING MATERIALS. AFTER THE RE-WORK WAS COMPLETED, IT WAS DETERMINED THAT THE COMBINATION OF MATERIALS USED TO REPAINT THE FRAME AND CHASSIS COULD LEAD TO DE LAMINATION OF THE PAINT MATERIALS FROM THE BODY AND FRAME STRUCTURES.

Consequence & remedy

Consequence: SUCH DE LAMINATING CAN TAKE PLACE IN THE AREA OF THE BODY WHERE THE WINDSHIELD AND ROOF HAVE BEEN AFFIXED WITH ADHESIVE, WHICH COULD AFFECT THE ADHESION OF THOSE COMPONENTS TO THE VEHICLE BODY, INCREASING THE RISK OF SEPARATION. THIS COULD CAUSE A CRASH IF THE ROOF OR WINDSHIELD SEPARATED FROM THE VEHICLE WHILE IN MOTION.

Remedy: DEALERS WILL REPAINT THE AFFECTED AREAS TO MEET SPECIFICATIONS. THE RECALL BEGAN ON AUGUST 18, 2008. OWNERS MAY CONTACT SMART USA AT 1-248-648-2451.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA17003 · Engine Compartment Fire

Opened Sep 1, 2017 · Closed Aug 21, 2018

Status: closed (inferred from source dates) · Engine

On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).According to Mercedes-Benz?s DIR, ?the rear insulation mat within the engine compartment might deform, deteriorate, loosen and over time, subsequently be able to contact hot components of the exhaust system.This could lead to an ignition of the insulation mat and possible fire in the engine compartment.?The US-specification exhaust system has an external catalytic converter packaged close to the insulation mat, where temperatures in the vicinity of the insulation mat reach high values.Over time, these temperatures can lead to a change in the insulation mat's material characteristics and ultimately allow the material to deform. Depending on the magnitude and the specific location of the deformation, the insulation mat could contact hot components of the exhaust system and ignite.Mercedes-Benz will replace the rear insulation mat on the affected vehicles with the improved mat first implemented in the United States in MY 2010 vehicles.ODI?s analysis of fire incident field data reported to NHTSA and Mercedes-Benz show an increasing trend of non-crash fires in the subject vehicles that begins after 4 years of service and accelerates after 7 years of service.The analysis shows that this trend is driven by fires occurring in the engine compartment.Forensic investigations of fires occurring in the past year identified the insulation mat as a likely or possible cause of most of the fires originating in the engine compartment.This investigation is closed based on Mercedes-Benz insulation mat recall.For more information about field data trends and fire investigations, see the closing resume in the document file for this investigation.

PE16016 · Engine Compartment Fire

Opened Dec 16, 2016 · Closed Nov 20, 2017

Status: closed (inferred from source dates) · Engine

On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaints appeared to indicate an increasing trend, with all eight fires occurring since January 2015.As part of PE16-016, ODI analyzed information related to incidents reported to the Office by consumers, analyzed field data and technical information submitted by Mercedes-Benz USA (Mercedes) in response to the PE16-016 information request letter, and analyzed non-crash vehicle fire claim data provided by the Highway Loss Data Institute (HLDI).To date, ODI's analysis of incidents reported by consumers and provided by Mercedes has identified 27 incidents of open flame fires originating in the engine compartments of the subject vehicles, 14 of which were reported to ODI by Vehicle Owner Questionnaires (VOQs) and 18 involving complaints or field reports to Mercedes (5 of the incidents were reported to both ODI and Mercedes).One incident reported to Mercedes includes an allegation of an injury from smoke inhalation.Nineteen (19) of the incidents occurred since January 2015.Mercedes has only investigated 2 of the 27 fire incidents, and the company was unable to identify a vehicle-based cause for either incident.To further assess incident rates and trends, ODI requested fire claim data for the subject vehicles and eight peer vehicles from the Highway Loss Data Institute (HLDI).HLDI collects insurance claim data from companies representing over 80 percent of the market for private passenger vehicle insurance in the United States.ODI?s analysis of the HLDI data, which covered the period from 2010 through late-2016, found that the MY 2008 Fortwo vehicles had a significantly higher claim frequency than its peers and, similar to ODI?s complaint trend, experienced a sharp increase in claims in 2015.This investigation has been upgraded to an Engineering Analysis (EA17-003) to continue to investigate the high frequency and increasing trend of non-crash engine compartment fire incidents in the subject vehicles.The VOQs associated with the opening of this investigation were:10676359, 10780222, 10790017, 10820891, 10872656, 10944676, 10916505, 10924311, 10924637, 10939504, 10945296, 10993895, 11011100, 11011565.