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2008 Smart Fortwo

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

108 reports with mileage · 32 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports27 fire reports6 injury reports

Electrical System complaints

20 reports
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Mileage unknown · Aug 20, 2026
Electrical SystemPower Train

I was entering an intersection and missed judged the traffic light and was a bit to far forward, so I tried to reverse but the car would not shift to reverse. I have had an actuator replaced but the problem still happens intermittently where it will not shift to reverse. I have logged into smart car forums online and it seems to…

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I was entering an intersection and missed judged the traffic light and was a bit to far forward, so I tried to reverse but the car would not shift to reverse. I have had an actuator replaced but the problem still happens intermittently where it will not shift to reverse. I have logged into smart car forums online and it seems to be an ongoing problem with many smart cars. I have not had the manufacturer look at it yet. Many on the forum said in some cases it is a software issue. But it is dangerous.

NHTSA ODI #11758392

Mileage unknown · Sep 15, 2022
Electrical SystemEngineService BrakesFire

We were driving in Greensboro NC this afternoon on the way to my husbands birthday dinner when off of Bridford? Parkway our 2008 smart car passion for two started malfunctioning all lights flashing on instrument panel & brakes quit & another motorist drove up beside us with window down screaming GET OUT YOUR CAR IS ON FIRE!!! W…

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We were driving in Greensboro NC this afternoon on the way to my husbands birthday dinner when off of Bridford? Parkway our 2008 smart car passion for two started malfunctioning all lights flashing on instrument panel & brakes quit & another motorist drove up beside us with window down screaming GET OUT YOUR CAR IS ON FIRE!!! We managed to stop on side of road at woods & jumped out car was on fire looked like under back tires and engine in back! We grabbed what we could save & ran. 911 was called & fire and police came. 2 Witnesses also to event we have photos & videos. Our car burned all the way down to frame! Total loss! We could have died because we couldnt see the fire behind us under car & if not for the man we may have blown up!!

NHTSA ODI #11484742

33,000 miles · May 24, 2019
Electrical System

.........I NOT THE CURREN OWNER FOR THIS VEHICLE BUT, MY SMART IS AFFECTED WITH THE SAME PROBLEM OR FAULT-DEFECT. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=31877430&ROWNUMBER=9&LOADRECENT=TRUE . .........VEHICLE WON'T START. ..........FUSE BOX. FAIL. .......... ......... THANK YOU.

NHTSA ODI #11209605

139,000 miles · Aug 10, 2018
Electrical SystemService Brakes, Hydraulic

TL* THE CONTACT OWNS A 2008 SMART FORTWO. WHILE DRIVING APPROXIMATELY 35 MPH, THE ANTI-LOCK BRAKE INDICATOR ILLUMINATED. IN ADDITION, THE ALTERNATOR SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PRIME MOTOR CARS (137 US ROUTE 1, SCARBOROUGH, ME 04074, 207-510-2250) FOR AN UNK…

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TL* THE CONTACT OWNS A 2008 SMART FORTWO. WHILE DRIVING APPROXIMATELY 35 MPH, THE ANTI-LOCK BRAKE INDICATOR ILLUMINATED. IN ADDITION, THE ALTERNATOR SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PRIME MOTOR CARS (137 US ROUTE 1, SCARBOROUGH, ME 04074, 207-510-2250) FOR AN UNKNOWN RECALL REPAIR, BUT THE TECHNICIAN STATED THAT THE FAILURE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000. *TT *TR

NHTSA ODI #11119003

39,000 miles · Jul 16, 2018
Electrical SystemEngineStructure

TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THAT THE VEHICLE WOULD INADVERTENTLY TURN OFF WHEN THE IGNITION KEY WAS ACCIDENTALLY TOUCHED. THE LOCATION FOR THE KEY WAS PLACED BETWEEN THE DRIVER AND FRONT PASSENGER SEATS. THE CONTACT ALSO MENTIONED THAT THE ENGINE OVERHEATED WHEN DRIVING AT VARIOUS SPEEDS. THE CON…

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TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THAT THE VEHICLE WOULD INADVERTENTLY TURN OFF WHEN THE IGNITION KEY WAS ACCIDENTALLY TOUCHED. THE LOCATION FOR THE KEY WAS PLACED BETWEEN THE DRIVER AND FRONT PASSENGER SEATS. THE CONTACT ALSO MENTIONED THAT THE ENGINE OVERHEATED WHEN DRIVING AT VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED MIDSTATE AUTO GROUP INC. AT (508) 832-8886 (LOCATED AT 810 WASHINGTON ST, AUBURN, MA 01501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT ALSO STATED THAT THE CONVERTIBLE ROOF DID NOT COMPLETELY CLOSE. THE DEALER WAS MADE AWARE OF THE CONVERTIBLE ROOF FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11111657

96,000 miles · Jul 27, 2017
Electrical SystemFire

AN HOUR OR HOUR AND A HALF AFTER PARKING THE CAR WE NOTICED THAT THERE WAS SMOKE COMING FROM THE INSIDE OF THE CAR. THE CAR HAD SMOKE AND A ELECTRICAL FIRE SMELL. THE FIRE DEPARTMENT WAS CALLED. THEY DISCONNECTED THE BATTERY AND THE SMOKE STOPPED. THE ACTUAL SOURCE COULD NOT BE IDENTIFIED. THE SMOKE WAS COMING FROM THE ENGI…

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AN HOUR OR HOUR AND A HALF AFTER PARKING THE CAR WE NOTICED THAT THERE WAS SMOKE COMING FROM THE INSIDE OF THE CAR. THE CAR HAD SMOKE AND A ELECTRICAL FIRE SMELL. THE FIRE DEPARTMENT WAS CALLED. THEY DISCONNECTED THE BATTERY AND THE SMOKE STOPPED. THE ACTUAL SOURCE COULD NOT BE IDENTIFIED. THE SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. THE CAR WAS TOTALED. DO I HAVE ANY LEGAL RECOURSE?

NHTSA ODI #11011100

20,000 miles · Nov 12, 2016
Electrical SystemPower Train

THE CARS TRANSMISSION WILL NOT SWITCH TO REVERSE INTERMITTENTLY ITS AN ELECTRICAL THINGS

NHTSA ODI #10925581

71,000 miles · Nov 7, 2016
Electrical SystemFire

MY SON WAS DRIVING DOWN THE ROAD WHEN HE NOTICED SMOKE IN THE FLOOR BOARD. HE WAS ABOUT .5 MILES FROM OUR HOUSE AND WENT TO TURN AROUND WHEN HE NOTICED FIRE IN THE BACK/ENGINE AREA OF THE CAR. HE WAS ABLE TO GET OUT OF THE CAR AND RAN TO A HOUSE TO CALL 911. AS THE HOME OWNER WAS CALLING THEY HEARD THE CAR EXPLODE. THE ENTIRE …

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MY SON WAS DRIVING DOWN THE ROAD WHEN HE NOTICED SMOKE IN THE FLOOR BOARD. HE WAS ABOUT .5 MILES FROM OUR HOUSE AND WENT TO TURN AROUND WHEN HE NOTICED FIRE IN THE BACK/ENGINE AREA OF THE CAR. HE WAS ABLE TO GET OUT OF THE CAR AND RAN TO A HOUSE TO CALL 911. AS THE HOME OWNER WAS CALLING THEY HEARD THE CAR EXPLODE. THE ENTIRE CAR BURNED WITH ONLY THE METAL FRAME OF THE CAR, SEATS, ETC. LEFT STANDING. IN SEPTEMBER THE CAR PASSED THE STATE INSPECTION. WHEN MY HUSBAND AND I ARRIVED (WHICH WAS ONLY MINUTES FROM IT HAPPENING SINCE WE WERE ONLY .5 MILES AWAY) THE CAR WAS ENGULFED IN FLAMES. THANKFULLY MY SON WAS ABLE TO GET OUT. I'M ALSO THANKFUL FOR THE RAIN THAT HAD JUST STARTED BECAUSE IT SOAKED THE PREVIOUSLY DRY LEAVES AND TREES THAT COULD'VE BEEN ALSO ENGULFED IN THE FLAMES AND CAUSED HOME/PROPERTY DAMAGE TO OTHERS.

NHTSA ODI #10924637

110,000 miles · Sep 1, 2016
Electrical SystemFire

IN MY GARAGE I TRIED TO START CAR AFTER EMPTYING WATER FROM FLOODED BATTERY BOX AND ALLOWING TO DRY FOR 4 DAYS. ELECTRICAL CABLE RUNNING THROUGH BATTERY BOX CAUGHT FIRE AND BURNED COMPLETELY THROUGH, SEE PICTURE. BATTERY BOX FLOODED FROM A/C CONDENSATION TUBE DISCONNECT IN BATTERY BOX, SEE PICTURE, WELL DOCUMENTED ISSUE ON SMART…

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IN MY GARAGE I TRIED TO START CAR AFTER EMPTYING WATER FROM FLOODED BATTERY BOX AND ALLOWING TO DRY FOR 4 DAYS. ELECTRICAL CABLE RUNNING THROUGH BATTERY BOX CAUGHT FIRE AND BURNED COMPLETELY THROUGH, SEE PICTURE. BATTERY BOX FLOODED FROM A/C CONDENSATION TUBE DISCONNECT IN BATTERY BOX, SEE PICTURE, WELL DOCUMENTED ISSUE ON SMARTUSA BLOG.

NHTSA ODI #10903047

110,000 miles · Aug 31, 2016
Electrical SystemExterior LightingUnknown Or Other

VEHICLE IN MY GARAGE, FOUND VEHICLE BATTERY BOX AND PASSENGER SEAT FLOODED DUE TO THE AIR CONDITIONING CONDENSATION TUBE JOINT LOCATED IN THE BATTERY BOX DISCONNECTED. VEHICLE WOULD NOT START, VEHICLE WILL NOT START, EVEN AFTER EMPTYING THE WATER FROM THE BATTERY BOX AND RECHARGING THE BATTERY. HAVE A READ MULTIPLE COMPLAINTS…

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VEHICLE IN MY GARAGE, FOUND VEHICLE BATTERY BOX AND PASSENGER SEAT FLOODED DUE TO THE AIR CONDITIONING CONDENSATION TUBE JOINT LOCATED IN THE BATTERY BOX DISCONNECTED. VEHICLE WOULD NOT START, VEHICLE WILL NOT START, EVEN AFTER EMPTYING THE WATER FROM THE BATTERY BOX AND RECHARGING THE BATTERY. HAVE A READ MULTIPLE COMPLAINTS CONCERNING THIS ISSUE ON THE SMART BLOG. POSSIBLE ELECTRIC SHOCK ISSUE AS WELL AS ALL ELECTRICAL AND LIGHTS OUT.

NHTSA ODI #10899842

Official recalls

2

18V273000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System

Apr 27, 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence & remedy

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Additional source detail variants (2)

Engine And Engine Cooling:engine

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Engine And Engine Cooling:exhaust System

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

08V390000 · Structure:frame And Members

Aug 7, 2008

SMART USA IS RECALLING 43 MY 2008 FORTWO 451 VEHICLES. A SINGLE BATCH OF PAINT SENT TO THE COMPANY DID NOT MEET SPECIFICATIONS. A RE-WORK WAS DONE IN THE PLANT USING DIFFERENT FORMULATIONS OF PAINTING MATERIALS. AFTER THE RE-WORK WAS COMPLETED, IT WAS DETERMINED THAT THE COMBINATION OF MATERIALS USED TO REPAINT THE FRAME AND CHASSIS COULD LEAD TO DE LAMINATION OF THE PAINT MATERIALS FROM THE BODY AND FRAME STRUCTURES.

Consequence & remedy

Consequence: SUCH DE LAMINATING CAN TAKE PLACE IN THE AREA OF THE BODY WHERE THE WINDSHIELD AND ROOF HAVE BEEN AFFIXED WITH ADHESIVE, WHICH COULD AFFECT THE ADHESION OF THOSE COMPONENTS TO THE VEHICLE BODY, INCREASING THE RISK OF SEPARATION. THIS COULD CAUSE A CRASH IF THE ROOF OR WINDSHIELD SEPARATED FROM THE VEHICLE WHILE IN MOTION.

Remedy: DEALERS WILL REPAINT THE AFFECTED AREAS TO MEET SPECIFICATIONS. THE RECALL BEGAN ON AUGUST 18, 2008. OWNERS MAY CONTACT SMART USA AT 1-248-648-2451.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA17003 · Engine Compartment Fire

Opened Sep 1, 2017 · Closed Aug 21, 2018

Status: closed (inferred from source dates) · Engine

On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).According to Mercedes-Benz?s DIR, ?the rear insulation mat within the engine compartment might deform, deteriorate, loosen and over time, subsequently be able to contact hot components of the exhaust system.This could lead to an ignition of the insulation mat and possible fire in the engine compartment.?The US-specification exhaust system has an external catalytic converter packaged close to the insulation mat, where temperatures in the vicinity of the insulation mat reach high values.Over time, these temperatures can lead to a change in the insulation mat's material characteristics and ultimately allow the material to deform. Depending on the magnitude and the specific location of the deformation, the insulation mat could contact hot components of the exhaust system and ignite.Mercedes-Benz will replace the rear insulation mat on the affected vehicles with the improved mat first implemented in the United States in MY 2010 vehicles.ODI?s analysis of fire incident field data reported to NHTSA and Mercedes-Benz show an increasing trend of non-crash fires in the subject vehicles that begins after 4 years of service and accelerates after 7 years of service.The analysis shows that this trend is driven by fires occurring in the engine compartment.Forensic investigations of fires occurring in the past year identified the insulation mat as a likely or possible cause of most of the fires originating in the engine compartment.This investigation is closed based on Mercedes-Benz insulation mat recall.For more information about field data trends and fire investigations, see the closing resume in the document file for this investigation.

PE16016 · Engine Compartment Fire

Opened Dec 16, 2016 · Closed Nov 20, 2017

Status: closed (inferred from source dates) · Engine

On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaints appeared to indicate an increasing trend, with all eight fires occurring since January 2015.As part of PE16-016, ODI analyzed information related to incidents reported to the Office by consumers, analyzed field data and technical information submitted by Mercedes-Benz USA (Mercedes) in response to the PE16-016 information request letter, and analyzed non-crash vehicle fire claim data provided by the Highway Loss Data Institute (HLDI).To date, ODI's analysis of incidents reported by consumers and provided by Mercedes has identified 27 incidents of open flame fires originating in the engine compartments of the subject vehicles, 14 of which were reported to ODI by Vehicle Owner Questionnaires (VOQs) and 18 involving complaints or field reports to Mercedes (5 of the incidents were reported to both ODI and Mercedes).One incident reported to Mercedes includes an allegation of an injury from smoke inhalation.Nineteen (19) of the incidents occurred since January 2015.Mercedes has only investigated 2 of the 27 fire incidents, and the company was unable to identify a vehicle-based cause for either incident.To further assess incident rates and trends, ODI requested fire claim data for the subject vehicles and eight peer vehicles from the Highway Loss Data Institute (HLDI).HLDI collects insurance claim data from companies representing over 80 percent of the market for private passenger vehicle insurance in the United States.ODI?s analysis of the HLDI data, which covered the period from 2010 through late-2016, found that the MY 2008 Fortwo vehicles had a significantly higher claim frequency than its peers and, similar to ODI?s complaint trend, experienced a sharp increase in claims in 2015.This investigation has been upgraded to an Engineering Analysis (EA17-003) to continue to investigate the high frequency and increasing trend of non-crash engine compartment fire incidents in the subject vehicles.The VOQs associated with the opening of this investigation were:10676359, 10780222, 10790017, 10820891, 10872656, 10944676, 10916505, 10924311, 10924637, 10939504, 10945296, 10993895, 11011100, 11011565.