NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
117 reports120,000 miles · May 20, 2011
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TL*THE CONTACT OWNS A 2007 SCION TC. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60-65 MPH, THERE WAS A LOUD NOISE WHICH SOUNDED LIKE A GUNSHOT; AND THEN SUDDENLY THE SUNROOF EXPLODED. THE SUNROOF WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE…
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TL*THE CONTACT OWNS A 2007 SCION TC. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60-65 MPH, THERE WAS A LOUD NOISE WHICH SOUNDED LIKE A GUNSHOT; AND THEN SUDDENLY THE SUNROOF EXPLODED. THE SUNROOF WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000.
NHTSA ODI #10402224
60,000 miles · May 15, 2011
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TRUNK LATCH BROKE OFF. I HAVE SEEN MANY CARS WITH TAPE HOLDING IT BACK ON. I USED GORILLA. IT DOESN'T LOOK THE BEST BUT TOYOTA WANTED TO CHARGE 150.00 JUST FOR THE PART. *TR
NHTSA ODI #10400952
75,000 miles · Apr 20, 2011
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I WAS DRIVING TO WORK AT 6 AM ON AN INTERSTATE GOING 65 MPH. WHEN I HEARD A LARGE "BOOM" SOUND. I FELT A LARGE RUSH OF AIR AND GLASS BEGAN TO FALL ON ME. (IT WAS SUNNY AND APPROXIMATELY 40 DEGREES). MY ALL OF MY WINDOWS, INCLUDING THE SUNROOF, WERE ALL CLOSED AT THE TIME OF THIS EXPLOSION. THIS SOUND WAS A RESULT OF MY SUNROOF…
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I WAS DRIVING TO WORK AT 6 AM ON AN INTERSTATE GOING 65 MPH. WHEN I HEARD A LARGE "BOOM" SOUND. I FELT A LARGE RUSH OF AIR AND GLASS BEGAN TO FALL ON ME. (IT WAS SUNNY AND APPROXIMATELY 40 DEGREES). MY ALL OF MY WINDOWS, INCLUDING THE SUNROOF, WERE ALL CLOSED AT THE TIME OF THIS EXPLOSION. THIS SOUND WAS A RESULT OF MY SUNROOF EXPLODING FROM THE INSIDE OUT. I IMMEDIATELY PULLED OVER AND CHECKED FOR DEBRIS, OR ANYTHING THAT MAY OF CAUSED THIS TO HAPPEN. I FOUND NOTHING. THERE WAS NO OTHER DRIVERS AROUND ME, AND NO OVERPASS I DROVE UNDER. WHEN LOOKING AT THE CAR FROM THE OUTSIDE, THE (FRONT) SUNROOF LOOKED LIKE A VOLCANO, RISING UP FROM THE CAR WITH JAGGED EDGES AROUND IT. THERE IS NO POSSIBLE EXPLANATION OF WHY THIS HAPPENED!! I NOTICED THAT MANY OTHER COMPLAINTS FROM SCION OWNERS HAD THE SAME OCCURRENCE WITH THEIR SUNROOFS. I TOOK THE CAR TO A CERTIFIED TOYOTA DEALER, AND THE SERVICE MANAGER SPENT THE DAY INVESTIGATING THE CAUSE OF THIS SUDDEN EXPLOSION. ALL MECHANISMS ASSOCIATED WITH THE SUNROOF WERE WORKING PROPERLY AND WERE NOT DEFECTED. AFTER MY EXPERIENCE AND READING THE EXPERIENCES OF OTHER SCION OWNERS, I AM CONCERNED OF WHY THIS HASN'T BEEN ADDRESSED BY TOYOTA OR THE NHTSA? THE NOISE OF THIS INCIDENT CAUSED MY TO SWERVE AND PANIC. IT WAS A VERY SCARY SITUATION AND COULD'VE LED TO AN ACCIDENT, INJURY OR DEATH OF MYSELF AND/OR OTHER MOTORISTS. WHY WAS THE GLASS NOT SAFETY GLASS? WHAT WOULD CAUSE THIS TO HAPPEN TO A SUNROOF WITH NO APPARENT CAUSE? I WAS VERY LUCKY THAT I NOR ANYONE ELSE WAS NOT INJURED FROM THIS OCCURRENCE. PLEASE INVESTIGATE THIS MATTER! THANK YOU!
NHTSA ODI #10397719
63,915 miles · Apr 8, 2011
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TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE SUNROOF WAS OPEN AND IT SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE LATCH ON THE VEHICLE WAS ALSO BROKEN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,915.
NHTSA ODI #10395281
63,000 miles · Mar 2, 2011
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I PURCHASED A USED 2007 SCION TC ON LABOR DAY 2010. I NOTICED THAT THE TRUNK LATCH COVER WAS A LITTLE FLIMSY FOR SUCH AN IMPORTANT, COMMONLY USED PART OF THE CAR. DURING THE COLDER MONTHS, OPENING THE TRUNK WAS A DELICATE PROCEDURE BECAUSE OFTEN I FELT THE COVER WOULD BREAK FROM JUST TRYING TO OPEN THE TRUNK. ON 2/27/11 MY 13…
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I PURCHASED A USED 2007 SCION TC ON LABOR DAY 2010. I NOTICED THAT THE TRUNK LATCH COVER WAS A LITTLE FLIMSY FOR SUCH AN IMPORTANT, COMMONLY USED PART OF THE CAR. DURING THE COLDER MONTHS, OPENING THE TRUNK WAS A DELICATE PROCEDURE BECAUSE OFTEN I FELT THE COVER WOULD BREAK FROM JUST TRYING TO OPEN THE TRUNK. ON 2/27/11 MY 13YR OLD SON OPENED THE TRUNK AFTER I HAD JUST SHUT IT TO PUT IN HIS LUGGAGE AND THE COVER RIPPED ON THE LEFT SIDE RUNNING DIAGONALLY ALL THE WAY TO THE TOP, LEAVING ONLY THE THIN MOLDING STRIP TO SECURE IT IN PLACE. I WAS ABOUT TO RIP THE WHOLE THING OFF SO IT WOULDN'T FALL OFF WHILE DRIVING, WHEN I NOTICED THAT THE LATCH MECHANISM WAS ATTACHED TO IT. I ALSO NOTICED THAT THE CLIPS THAT KEEP IT ATTACHED ON THE RIGHT SIDE HAD BROKEN, SO I COULDN'T JUST PUSH IT BACK INTO PLACE. LIKE MANY OTHERS ON THIS FORUM, I USED CLEAR PACKING TAPE TO SECURE IT IN PLACE, TAKING CARE NOT TO GET IT ON ANY OTHER PART OF THE CAR WHERE IT WOULD DAMAGE THE PAINT. IT SEEMS UNBELIEVABLE TO ME THAT FOR A PART THAT IS SEEMINGLY SO FRAGILE AND EASY TO BREAK THAT 1. THERE ARE BARELY ANY USED PARTS TO REPLACE IT 2. VERY FEW SITES THAT EVEN SELL IT AND 3. THAT THIS KIND OF THING WOULDN'T BE COVERED UNDER WARRANTY, CONSIDERING THE MANY NUMBER OF FORUMS I'VE SEEN WITH OWNERS COMPLAINING ABOUT THE SAME THING. I THINK I WILL LOOK INTO SOME TYPE OF EPOXY AND PRAY THAT IT WILL PASS INSPECTION IN AUGUST. GLAD TO KNOW THAT I'M NOT THE ONLY ONE WHO APPARENTLY DOESN'T KNOW HOW TO OPEN A TRUNK. *TR
NHTSA ODI #10386185
22,500 miles · Feb 22, 2011
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I OWN A 2007 SCION TC AND I WAS DRIVING AT APPROXIMATELY 35 MPH ON A BUSINESS DISTRICT STREET IN THE CITY WHEN I HEARD A LOUD GUNSHOT-TYPE SOUND AND THE SOUND OF BROKEN GLASS ON THE ROOF OF MY CAR. I PULLED OVER AT THE NEXT INTERSECTION AND SAW THAT THE FRONT SECTION OF THE GLASS PANORAMIC ROOF HAD SHATTERED AND SOME OF THE MET…
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I OWN A 2007 SCION TC AND I WAS DRIVING AT APPROXIMATELY 35 MPH ON A BUSINESS DISTRICT STREET IN THE CITY WHEN I HEARD A LOUD GUNSHOT-TYPE SOUND AND THE SOUND OF BROKEN GLASS ON THE ROOF OF MY CAR. I PULLED OVER AT THE NEXT INTERSECTION AND SAW THAT THE FRONT SECTION OF THE GLASS PANORAMIC ROOF HAD SHATTERED AND SOME OF THE METAL PARTS OF THE ASSEMBLY WERE KNOCKED OUT OF PLACE. THE WIND DEFLECTOR WAS ALSO IN THE UP POSITION AND PARTS OF THAT ASSEMBLY LOOKED TO BE POSSIBLY DAMAGED AS WELL, ALTHOUGH THE SUNROOF HAD BEEN COMPLETELY CLOSED AT THE TIME. THERE DID NOT SEEM TO BE AN IMPACT TO THE ROOF GLASS BY ANY OBJECT, AND UPON INSPECTION THE SHATTERED GLASS LOOKED AS IF IT HAD EXPLODED UPWARD AND THE EDGES OF THE GLASS HAD CRACKED AND BROKEN AWAY AS IF UNDER STRESS FROM THE OUTER EDGES. WENT TO THE DEALER, THEY SAID THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. MANAGER (SERVICE OR GENERAL, NOT SURE) DECLARES NOTHING THEY CAN DO AS THE CAR IS OUT OF WARRANTY: PURCHASED 4+ YRS AGO BUT ONLY 22,500 MI AT TIME OF INCIDENT. CAR IS NOT DRIVABLE WITH THIS DAMAGE SO I FILED A CLAIM WITH MY AUTO INSURANCE, WHO DECLARES THIS IS NOT CONSIDERED GLASS BREAKAGE (I.E. WINDSHIELD) SO I MUST PAY $500 DEDUCTIBLE TOWARD $892 FOR REPAIR AND REPLACEMENT. I FEEL THIS IS EITHER A DESIGN FLAW OR GLASS DEFECT AND CONSTITUTES A SERIOUS SAFETY ISSUE WHICH SHOULD BE CORRECTED BY THE MANUFACTURER AS WELL AS REIMBURSE ME AND MY INSURANCE COMPANY FOR ALL REPAIR COSTS (MY DEDUCTIBLE AND THE PORTION PAID BY MY INSURANCE COMPANY INCLUDING THE RENTAL CAR WHILE MY CAR WAS OUT OF SERVICE TO ME). HONESTLY, I WOULD PREFER IF THIS WERE CAUSED SIMPLY BY IMPACT WITH AN OBJECT, BECAUSE UNDER THESE CIRCUMSTANCES I DON'T KNOW THAT WILL FEEL SAFE IN THIS CAR ANY MORE OR CONFIDENT THAT IT WON'T HAPPEN AGAIN, PERHAPS RESULTING IN MORE SERIOUS DAMAGE OR EVEN INJURY. I HAVE CONTACTED THE MANUFACTURER DIRECTLY WITH MY CONCERNS, WAITING FOR A RESPONSE. *TR
NHTSA ODI #10384062
47,000 miles · Dec 2, 2010
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I JUST PURCHASED MY 2007 SCION TC FIVE DAYS AGO. AND LAST NIGHT (DAY 4) AS I WENT TO MANUALLY LIFT UP THE TRUNK FROM THE HANDLE AREA THE WHOLE AREA POPPED OFF CAR! I WAS NOT USING EXCESSIVE FORCE OF ANY KIND. I KNOW THE VEHICLE WAS NOT LIKE THIS PRIOR BECAUSE I HAD JUST BEEN TO THE GROCERY STORE THE PREVIOUS NIGHT. LUCKILY I W…
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I JUST PURCHASED MY 2007 SCION TC FIVE DAYS AGO. AND LAST NIGHT (DAY 4) AS I WENT TO MANUALLY LIFT UP THE TRUNK FROM THE HANDLE AREA THE WHOLE AREA POPPED OFF CAR! I WAS NOT USING EXCESSIVE FORCE OF ANY KIND. I KNOW THE VEHICLE WAS NOT LIKE THIS PRIOR BECAUSE I HAD JUST BEEN TO THE GROCERY STORE THE PREVIOUS NIGHT. LUCKILY I WAS JUST LEAVING MY PARENTS HOUSE WHEN THIS HAPPENED SO I WAS ABLE TO QUICK FIX IT WITH SOME CLEAR PACKAGING TAPE. BUT NOW IT LOOKS VERY TACKY AND CHEAP. SINCE I LIVE IN LAS VEGAS, NV. I DON'T THINK THAT THIS WILL BE AN ADEQUATE LONG TERM SOLUTION BECAUSE OF THE EXTREME TEMPERATURE CHANGES & RAINS. *TR
NHTSA ODI #10368625
61,000 miles · Nov 19, 2010
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TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. WHILE THE VEHICLE WAS PARKED THE CONTACT PULLED ON THE TRUNK HANDLE TO OPEN IT AND THE HANDLE DETACHED. THE WIRES THAT CONNECTED THE HANDLE TO THE VEHICLE WERE NOT IN PLACE TO ENSURE THAT THE HANDLE WOULD REMAIN ATTACHED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE…
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TL*THE CONTACT OWNS A 2007 TOYOTA SCION TC. WHILE THE VEHICLE WAS PARKED THE CONTACT PULLED ON THE TRUNK HANDLE TO OPEN IT AND THE HANDLE DETACHED. THE WIRES THAT CONNECTED THE HANDLE TO THE VEHICLE WERE NOT IN PLACE TO ENSURE THAT THE HANDLE WOULD REMAIN ATTACHED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
NHTSA ODI #10366864
105,700 miles · Nov 18, 2010
Air BagsSeat BeltsCrashInjury
I HIT A POLICE CAR THAT WAS PARKED ON THE FAST LANE ON THE INTERSTATE AND NEVER EVEN APPLIED THE BRAKE. I WAS DOING BETWEEN 65 TO 75 MPH. NO AIRBAGS DEPLOYED! THE IMPACT... WELL THE FRONT APRON ON THE DRIVER SIDE IS GONE, THE STRUT TOWER IS GONE (I DON'T MEAN BENT .... GONE), THE LOWER PART OF THE A PILLAR IS PUSHED IN PRETTY B…
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I HIT A POLICE CAR THAT WAS PARKED ON THE FAST LANE ON THE INTERSTATE AND NEVER EVEN APPLIED THE BRAKE. I WAS DOING BETWEEN 65 TO 75 MPH. NO AIRBAGS DEPLOYED! THE IMPACT... WELL THE FRONT APRON ON THE DRIVER SIDE IS GONE, THE STRUT TOWER IS GONE (I DON'T MEAN BENT .... GONE), THE LOWER PART OF THE A PILLAR IS PUSHED IN PRETTY BAD, IT BUCKLED THE FLOOR PAN, THE DOOR JAM (ROCKER PANEL) BUCKLED, THE DOOR BOWED AND EVEN BUCKLED THE REAR QUARTER. THE DOOR LATCH HELD UP, THE DOOR HAD TO BE REMOVED BY THE FIRE DEPARTMENT. I KEEP MY SEAT BACK PRETTY FAR, HOWEVER MY FACE HIT THE STEERING WHEEL HARD ENOUGH TO BEND THE TOP OF THE STEERING WHEEL AND CHIN BROKE SOME OF THE PLASTIC PARTS OFF THE WHEEL AND NOW MISSING PART OF MY LIP AND HAVE QUITE A FEW STITCHES IN MY FACE. AND OF COURSE IT KNOCKED ME OUT. I HAVE LOTS OF BRUISING FROM THE SEAT BELT AROUND MY WAIST, BUT NONE FROM THE SHOULDER STRAP. THE SHOULDER RETRACTOR DIDN'T LOCK TO KEEP ME FROM HITTING THE WHEEL. THE SCION SEAT BELTS IN THE FRONT HAVE "PRE-TENSIONER WITH FORCE LIMITERS" IN THEM, NEITHER WORKED. I CALLED TOYOTA, THE CLAIM REP STATED THAT UNLESS BOTH AIRBAG SENSORS TAKE DIRECT AND EQUAL IMPACTS OR THE AIRBAGS WILL NOT GO OFF. HE STATED THAT TOYOTA WOULDN'T EVEN LOOK AT THE CAR FOR THE AIRBAGS. UPDATED 12/08/10 *BF UPDATED 12/13/10 UPDATED 12/30/10 *BF UPDATED IVOQ 01/07/11 *TR
NHTSA ODI #10366772
58,345 miles · Nov 7, 2010
VisibilityInjury
SUNROOF SHATTERED WHILE DRIVING. THE SUNROOF WAS IN THE OPEN POSITION WITH WINDOWS UP. SMOOTH, PAVED ROAD WITH NO VEHICLES IN FRONT OR BEHIND THAT COULD HAVE KICKED UP ROAD DEBRIS. WHILE EXAMINING THE SHATTERED SUNROOF, NO MARKS WERE NOTICED THAT WOULD INDICATE THE SUNROOF BEING STRUCK BY A FOREIGN OBJECT. THE WIND DEFLECTOR…
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SUNROOF SHATTERED WHILE DRIVING. THE SUNROOF WAS IN THE OPEN POSITION WITH WINDOWS UP. SMOOTH, PAVED ROAD WITH NO VEHICLES IN FRONT OR BEHIND THAT COULD HAVE KICKED UP ROAD DEBRIS. WHILE EXAMINING THE SHATTERED SUNROOF, NO MARKS WERE NOTICED THAT WOULD INDICATE THE SUNROOF BEING STRUCK BY A FOREIGN OBJECT. THE WIND DEFLECTOR SHOWS NO SIGNS OF ANY TYPE OF DAMAGE. BOTH THE DRIVER AND 6-YEAR OLD PASSENGER RECEIVED MINOR SCRAPES AND CUTS DUE TO GLASS FALLING INTO THE INTERIOR OF THE VEHICLE.
NHTSA ODI #10364888