2005 Scion Tc

PURCHASED MY VEHICLE IN MARCH 2005. I HAVE HAD IT IN THE SHOP THREE (3) TIMES FOR THE MOON ROOF. THE MOON ROOF RATTLES HORRIBLY AND THE DEALERSHIP AS TAKEN THE GLASS OUT AND REPLACED IT SAYING "THAT TOYOTA HAS DONE ALL THAT THEY KNOW WHAT TO DO WITH THAT PARTICULAR SITUATION". I FIND THIS UNACCEPTABLE. I HAVE ALSO HAD MY CAR IN THE SHOP FIVE (5) TIMES FOR THE BACK HATCH. THE HATCH MAKES A HORRIBLE RATTLE WHEN JUST DRIVING ON REGULAR ROADS. THIS PROBLEM IS STILL UNFIXED. MY PAINT AS WITH THE NUMEROUS OTHER AMOUNTS OF COMPLAINTS IS CHIPPING AND BUBBLING UP. IT HORRIFIES ME TO READ ALL OF THESE COMPLAINTS REGARDING THIS VEHICLE. I CAN ONLY ANTICIPATE ON WHAT COULD HAPPEN NEXT. *NM

THE WIND DEFLECTOR FOR MY SUNROOF ON MY 2006 SCION TC WAS SHATTERED ON SEPT 22, 2006 1) I WAS DRIVING WITH MY SUNROOF OPEN ON THE STREET (NO FREEWAY). I CLOSED THE ROOF AND WENT INTO WORK. AT LUNCH TIME I MADE SEVERAL STOPS (NEVER OPENING THE SUNROOF) AND AFTER COMING BACK FROM THE LAST STORE, I FOUND THE WIND DEFLECTOR SHATTERED. I NEVER HEARD ANYTHING HIT MY CAR. I DID HAVE THE RECALL LAMINATE IN PLACE BUT THERE WAS GLASS SHARDS AND PIECES FROM THE EDGES AND THE BOTTOM. BOTH DEALERS I WENT TO CANNOT TELL HOW THE DAMAGE HAPPENED SINCE THE WHOLE THING IS SHATTERED. THERE IS NO SIGN OF A ROCK HITTING IT. 2) I CANNOT OPEN SUNROOF OR WINDOW FOR FEAR MORE GLASS WILL BREAK OFF INTO MY CAR. 3) I HAVE GONE TO 2 DEALERSHIPS (TOYOTA) AND BOTH TOLD ME TO THAT MY INSURANCE WILL HAVE TO PAY FOR THE DAMAGE. PART HAS TO BE ORDERED THROUGH DEAL ONLY. THE FIRST DEALER WAS NOT HELPFUL AND EVEN TOLD ME ANY GLASS PLACE COULD REPLACE WHICH TURNED OUT TO NOT BE TRUE. I AM IN THE PROCESS OF GETTING MY INSURANCE TO PAY FOR REPAIR SO I AM STILL DRIVING AROUND WITH SHATTERED GLASS (AT LEAST THE 2ND DEALER TAPED IT SO I DON'T LOSE A LOT MORE GLASS).*JB

AROUND 10 MONTHS AGO I WAS DRIVING DOWN INTERSTATE 27 WITH MY SUNROOF COMPLETELY CLOSED. THERE WERE NO OTHER VEHICLES AROUND ME. SUDDENLY I HEARD A LOUD NOISE, I SWERVED A QUITE BIT AND THEN I NOTICED GLASS WAS FALLING ON MY HEAD. I LOOKED UP TO SEE MY SUNROOF WAS GONE. I IMMEDIATELY WENT TO THE DEALERSHIP WHERE THEY REPLACED THE GLASS ON WARRANTY. SINCE IT WAS REPLACED AT NO CHARGE TO ME I WAS SATISFIED. THE SECOND INCIDENT HAPPENED LAST SATURDAY NIGHT (9-16-06). I WAS DRIVING HOME WITH THE SUNROOF CLOSED.THERE WERE NO OTHER CARS AROUND. WE HEARD A QUIETER NOISE THAT SOUNDED LIKE GLASS SHATTERING; WE LOOKED AT ALL THE WINDOWS BUT SAW NOTHING WRONG. THE NEXT DAY I NOTICED THAT THE WIND DEFLECTOR WAS COMPLETELY SHATTERED. MOST OF THE PIECES OF GLASS WERE STILL THERE EXCEPT THE LEADING EDGE OF THE GLASS. I'VE HAD THE PLASTIC FILM PUT ON THE CAR ACCORDING TO THE RECALL BUT IT ISN'T COMPLETELY EFFECTIVE BECAUSE THERE IS GLASS MISSING. THE DEALERSHIP WOULDN'T REPLACE THE PART ON WARRANTY. I AM NOW IN A DISPUTE WITH SCION TO GET THEM TO REPLACE THE DEFLECTOR. MY CAR IS STILL UNDER WARRANTY YET THEY WON'T REPLACE THE DEFECTIVE PART STATING THAT THEY HAVE A POLICY AGAINST REPLACING GLASS FOR ANY REASON. I HAVE TRIED FOR A WEEK NOW TO RESOLVE THIS WITH SCION. THEY HAVE TOLD ME THAT A REPRESENTATIVE WILL CALL ME THE NEXT BUSINESS DAY YET THEY DON'T CALL ME. I HAVE TOLD THEM EVERY TIME THAT I CALLED THAT I CAN'T DRIVE MY CAR UNTIL THIS HAS BEEN RESOLVED. I HAVE DONE SOME RESEARCH AND FOUND, ON SCION'S FORUM (WWW.SCIONLIFE.COM), MANY OTHER PEOPLE THAT THIS HAS HAPPENED TOO. THERE ARE MANY PEOPLE THAT STATE THEIR DEFLECTOR HAS SHATTERED,OTHER PEOPLE'S SUNROOF HAS SHATTERED AND STILL OTHER PEOPLE'S MOON ROOF HAS SHATTERED. SOME PEOPLE WERE MOVING WHEN IT HAPPENED, OTHERS WERE PARKED.SCION REPLACED THE PART ON MOST OF THE OTHER VEHICLES.WITH ALL THE GLASS PANELS IN THE ROOFS OF THESE CARS SHATTERING FOR UNKNOWN REASONS IT'S OBVIOUS TO ME THAT THERE IS A DANGEROUS DESIGN FLAW.*NM

JUNE 14, 2006. WAS DRIVING ON THE HIGHWAY AT AROUND 65 MPH WITH NO OTHER CARS IN FRONT OF ME OR TO THE SIDE OF ME. SUDDENLY, WITHOUT WARNING, THE POWER MOONROOF OF THE CAR SHATTERED, WITH A LARGE PORTION OF THE GLASS ENTERING THE PASSENGER CABIN AND STRIKING ME (THE DRIVER). BESIDES MINOR SCRATCHES AND BRUISES FROM THE FALLING GLASS AND SUNROOF ASSEMBLY, I DID NOT SUFFER ANY INJURY. DROVE IMMEDIATELY TO THE DEALER, WHO PROVIDED ME WITH A RENTAL CAR WHILE MY CAR WAS BEING REPAIRED. UPON PICKING UP THE CAR 4 DAYS LATER, I WAS TOLD THAT BESIDES THE GLASS, THE ENTIRE SUNROOF ASSEMBLY HAD TO BE REPLACED. WAS ALSO TOLD THAT THEY COULD NOT FIND THE CAUSE OF THE FAILURE. PICTURES OF THE DAMAGE WOULD BE AVAILABLE UPON REQUEST, IF NEEDED. *JB

DT*: THE CONTACT STATED WHILE DRIVING BETWEEN 55-70 MPH THE SUNROOF SHATTERED. THE SUNROOF WAS CLOSED AT THE TIME OF THE INCIDENT. THE CONTACT IS UNAWARE OF AN OBJECT HITTING THE SUNROOF. THE VEHICLE IS AT THE DEALERSHIP AND THEY ARE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. EMAIL REPLY ON MAY 19, 2006 SHOWS (PICTURES) THAT IT WAS THE SUN/MOON ROOF (NOT THE WIND DEFLECTOR) THAT SHATTERED.

WHILE DRIVING MY 2005 SCION TC ON THE INTERSTATE HIGHWAY, I HEARD A LOUD POP. AFTER THE POP I HEARD GLASS SHATTERING AND FLYING OFF THE TOP OF THE CAR. THE ONLY THING PROTECTING ME FROM SHATTERING GLASS WAS THE SUN SHADE. YET, ALMOST IMMEDIATELY GLASS STARTED COMING THROUGH THE VENT HOLES ON THE SUN SHADE AND FALLING DOWN ON MY HEAD AND FLYING IN FROM THE SIDES. WHEN I STOPPED TO LOOK AT WHAT HAD HAPPENED, IT APPEARED THAT THE TOP SUN ROOF HAD EXPLODED. NOTHING HAD HIT THE CAR FROM THE OUTSIDE THAT I WAS AWARE OF. I KNOW THAT I WOULD HAVE SEEN IT OR HEARD SOMETHING HIT THE CAR, NOT THE LOUD POP THAT SOUNDED LIKE AN EXPLOSION. I LOOKED ON YOUR SITE AND WAS ABLE TO SEE THAT OTHER OWNERS OF SCIONS HAVE EXPERIENCED THIS SAME PROBLEM. I AM WAITING ON TOYOTA TO DETERMINE HOW THIS WILL BE FIXED AND IF THEY WILL COVER IT. I WILL FILE A CLAIM AGAINST THEM IF THEY DO NOT, AS I THINK THIS SHOULD BE A WARRANTY ISSUE OR A SAFETY ISSUE WITH THE DEALER. I NOTICED ON ONE COMPLAINT THAT THE INDIVIDUAL WAS FORCED TO PAY $900. FOR THE REPAIR THEMSELVES. *JB PHONE INTERVIEW CONFIRMED THAT IT WAS THE SUN/MOON ROOF THAT SHATTERED.

I WAS CRUISING IN MY 2005 SCION TC AT APPROXIMATELY 40 MPH ON A SMOOTH ROAD WITH THE MOON ROOF CLOSED. AIR TEMPERATURE WAS IN THE HIGH 90S AND, AS I HAD BEEN DRIVING ABOUT AN HOUR, THE INTERIOR HAD BEEN COOLED BY THE A/C. THERE WAS NO TRAFFIC WITHIN SIGHT EITHER AHEAD OR BEHIND ME AND NO TREES, OVERPASS, ETC., ABOVE. I HEARD A LOUD GUNSHOT-SOUNDING "BANG" AND FOUND, WHEN I PULLED OVER, THAT THE GLASS OF THE FRONT WIND DEFLECTOR OF THE MOONROOF HAD SHATTERED. THERE WAS NO EVIDENCE OF ANY OBJECT IMPACTING THE GLASS. BECAUSE THE MOONROOF HAD BEEN CLOSED, GLASS PARTICLES DID NOT ENTER THE PASSENGER COMPARTMENT. THE MOONROOF WIND DEFLECTOR GLASS WAS REPLACED BY MY LOCAL AUTHORIZED DEALER UNDER WARRANTY (AFTER I CALLED THEIR ATTENTION TO SIMILAR FAILURES OF OTHER VEHICLES); THE FRAGMENTS OF THE OLD GLASS WERE REMOVED AND DISPOSED OF BY THE DEALER. SUBSEQUENT TO THAT, A "SAFETY RECALL NOTICE" (#SSC 50S) WAS RECEIVED FROM THE MANUFACTURER AND A "PROTECTIVE LAMINATE" WAS APPLIED TO PREVENT GLASS FRAGMENTS FROM ENTERING THE PASSENGER COMPARTMENT IN THE EVENT A RECURRENCE OF THE FAILURE IS EXPERIENCED WHEN THE MOONROOF IS IN THE OPEN POSITION. CONTRARY TO THIS MANUFACTURER'S RECALL NOTICE, I WAS NOT DRIVING WITH THE MOONROOF OPEN, I WAS NOT DRIVING AT "HIGHWAY SPEEDS" AND THE GLASS WAS NOT IMPACTED BY ROAD DEBRIS. I FEEL THERE IS A FLAW IN THE MANUFACTURING PROCESS OF THE GLASS USED IN THE TC'S MOONROOF. *NM

I WAS DRIVING MY 2005 SCION TC ON THE FREEWAY WITH THE SUNROOF CLOSED. I HEARD A LOUD BREAKING SOUND AND SAW GLASS FLY ONTO THE FREEWAY FROM MY CAR. I PULLED OFF THE FREEWAY AND NOTICED THAT THE GLASS FROM THE DEFLECTOR OF THE SUNROOF HAD SHATTERED. THE FREEWAY WAS EMPTY AND NOTHING, NOT EVEN A ROCK, HAD HIT MY CAR. I AM NOT SURE HOW IT HAPPENED- BUT NOW I SEE LOTS OF REPORTS OF THIS HAPPENING. I AM JUST LUCKY THAT THIS HAPPENED WHEN MY SUNROOF WAS CLOSED. I WAS ALSO INFORMED BY TOYOTA THAT THIS WOULD COST ME $900 TO FIX. THEY WERE NOT GOING TO COVER IT. I PLAN TO FIGHT THIS AS IT IS SUPPOSED TO BE DESIGNED TO PERFORM UNDER NORMAL OPERATING CONDITIONS. IT SOUNDS LIKE FAULTY INSTALLATION TO ME. *NM