2009 Saturn Vue

TL*THE CONTACT OWNS A 2009 SATURN VUE HYBRID. WHILE DRIVING 65 MPH AND EXITING THE FREEWAY, THE VEHICLE LOST POWER STEERING AND WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CHECK ENGINE, BRAKE AND ABS LIGHTS ILLUMINATED. THE CONTACT PULLED OVER BUT THE VEHICLE WOULD NOT RESTART AFTER BEING TURNED OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HYBRID BATTERY NEEDED TO BE REPLACED; THE VEHICLE HAD NOT BEEN REPAIRED AS THE PARTS WERE ON BACKORDER. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

MY 2009 SATURN VUE HYBRID WAS PURCHASES IN JAN 2009. SINCE THAT TIME MY CAR BATTERY HAS DIED 4 TIMES. WHEN I TOOK IT TO THE SATURN DEALER IN SAVANNAH THEY SAID THERE WAS NOTHING WRONG WITH THE BATTERY BUT MY HYBRID BATTERY HAD A RECALL. AFTER 10 DAYS THE VEHICLE WAS RELEASED BACK TO ME WITH A NEW HYBRID BATTERY HOWEVER, THE 12 V CONTINUES TO DIE. THE GM DEALER IN HINESVILLE GA SAID THAT BATTERIES WILL DIE IN EXTREME CONDITIONS. I LIVE IN SE GEORGIA. I HAVE NO GPS, RADAR DETECTOR, MPS PLAYER , DVD PLAYER ETC PLUGGED INTO MY VUE TO ACCOUNT FOR WEATHER OR BATTERY DRAIN. I PURCHASED THIS VEHICLE TO TRANSPORT MY GRANDDAUGHTER TO DOC APPT, SOCCER, SHOPPING AND DAYCARE KNOWING THAT BY USES A HYBRID I WAS BEING KINDER TO THE ENVIRONMENT. WHEN MY BATTERY DIED LAST NIGHT I CONTACTED ON STAR TO RUN A DIAGNOSTIC TEST. ON STAT DID NOT FIND ANY ISSUES WITH THE BATTER HOWEVER, MY AIRBAGS WOULD NOT DEPLOY IN CASE OF AN ACCIDENT. THERE IS SOMETHING VERY WRONG WITH THE BATTERY OR ELECTRICAL SYSTEM OF THE VUE HYBRID AND MY DEALERSHIP IS NOT BEING FORTHRIGHT ABOUT THE LARGER ISSUE. EVENTUALLY MY WARRANTY WILL RUN OUT AND THEN I WILL BE STUCK WITH A VERY EXPENSIVE LEMON! PLEASE HELP! *TR

1. THE INTERIOR DRIVER SIDE DOOR HANDLE IS "CHROME" COVERED AND HAS CAUSED CUTS THAT REQUIRED A 'BUTTERFLY' STITCHING. 2. EVERY TIME I OPEN THE DOOR I GET CUT 3. I HAVE CONTACTED SATURN FOR ALMOST A YEAR TO REPAIR THIS TO NO AVAIL. 1. THE TIRE PRESSURE SENSORS ARE ON BACKWARDS. IF MY LEFT FRONT TIRE IS GOING FLAT THE SENSORS AND LIGHTS SAY IT'S THE LEFT REAR TIRE. 2. THIS HAPPENS EACH TIME MY TIRE GETS LOW AND I JUST FIGURED OUT THE PROBLEM 3 MONTHS AGO. IT CAUSES ME TO OVER INFLATE THE INCORRECT TIRE AND THE LOW TIRE IS STILL LOW ON AIR. 3. I HAVE CONTACTED SATURN FOR ALMOST A YEAR ABOUT THIS AND THEY HAVE NOT HELPED. *TR

MY 2009 SATURN VUE HYBRID HAS HAD 2 CAR BATTERIES DIE AND THE HYBRID BATTERIES HAVE HAD TO BE REPLACED AS WELL. I PURCHASED THE VUE IN JULY OF 2009. THE FIRST CAR BATTERY WAS REPORTED DEAD BY THE LOU FUZE DEALERSHIP LESS THAN A WEEK AFTER MY PURCHASE AND REPLACED UNDER WARRANTY. THE HYBRID BATTERIES WERE DEEMED "DEAD" BY THE LOU FUZE DEALERSHIP IN JULY 2010 AND REPLACED UNDER WARRANTY. IN OCTOBER 2010, THE CAR BATTERY WAS AGAIN DEEMED "DEAD" AND REPLACED BY THE LOU FUZE DEALERSHIP. EACH TIME THE CAR BATTERY WAS REPLACED, I WAS TOLD BY THE DEALERSHIP THAT BATTERIES WILL DIE QUICKLY IN EXTREME CONDITIONS. I WAS NOT AWARE THAT THE ST. LOUIS AREA QUALIFIED AS EXTREME IN TERMS OF WEATHER. ADDITIONALLY, I WAS TOLD BY THE SERVICE MANAGER DURING MY THE OCTOBER 2010 INCIDENT THAT I SHOULD BE HAPPY IT WAS ONLY MY CAR BATTERY THAT WAS DEAD BECAUSE THE HYBRID BATTERIES ARE ON BACK ORDER. IT SEEMS THAT THERE IS SOMETHING VERY WRONG WITH THE BATTERY OR ELECTRICAL SYSTEM OF THE VUE HYBRID AND MY DEALERSHIP IS NOT BEING FORTHRIGHT ABOUT THE LARGER ISSUE. EVENTUALLY MY WARRANTY WILL RUN OUT AND THEN I WILL BE STUCK WITH A VERY EXPENSIVE LEMON! PLEASE HELP! *TR

TL*THE CONTACT OWNS A 2009 SATURN VUE. DURING A ROUTINE OIL CHANGE, THE MECHANIC STATED THAT THERE WERE PIECES OF METAL IN THE OIL FILTER. THE VEHICLE DIDN'T MALFUNCTION OR AFFECT HIS ABILITY TO DRIVE AT THE TIME OF THE COMPLAINT. HE SCHEDULED AN APPOINTMENT WITH THE DEALER ON 03/02/2010. HE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS 5,325. THE FAILURE MILEAGE WAS 5,266.

NO ACCIDENT. I'M REPORTING DESIGNFLAW: SATURN VUE SERVICE MANUAL STATES NOT USE TIRE CHAINS, BUT NO SUGGESTION OF WHAT TO USE IN SNOW. AFTER MANY PHONE CALLS I FOUND SATURN SELLS SPIKE SPIDERS FOR $470 TO MORE THAN $500 A POP. THESE SPIKES ARE SAID BY THE SPIKE SPIDER MANUFACTURER, NOT TO INTERFERE WITH SENSORS, BRAKES, SUSPENSION ON THE SIDE OF THE TIRE NEXT TO THE VEHICLE. MY SATURN DEALERSHIP WAS CAREFUL NOT TO RECOMMEND THESE VERY EXPENSIVE SPIKES. I HAD TO ASK THEM. BUT SATURN DOES SELL THEM AT THEIR DEALERSHIPS. WHEN CALLING THE NATIONWIDE SATURN CUSTOMER SERVICE NUMBER, THEY DIDN'T HAVE AN ANSWER AT ALL FOR ME. IN FACT, THEY WANTED TO TALK ABOUT EVERYTHING BUT MY QUESTION. SO, IT IS EITHER PAY FOR VERY EXPENSIVE AFTER MARKET PRODUCT OR USE NOTHING. I FEAR THE LATTER. HOW MANY FOLKS WILL GO WITHOUT THIS WINTER DUE TO COST AND AVAILABILITY. ALL DUE TO THE DESIGN OF THE VEHICLE. SOMEONE WASN'T THINKING. *TR