2009 Saturn Vue

TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PHIL SMITH CHEVROLET (LOCATED AT 1640 N STATE RD 7, LAUDERHILL, FL 33313, (954) 372-2576) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

WE PURCHASED THIS CAR USED NOW HAS UNDER 90,000 MILES ON IT AND THE ENGINE STARTED LEAKING FROM ALL SEALS. $2700 TO REPAIR THIS NOW THE POWER STEERING SEEMS TO BE NOT WORKING MAKING IT DIFFICULT TO IMPOSSIBLE TO DRIVE THIS VEHICLE. NO INDICATION OF ANY LEAKS JUST NOTICES WHEN THE GRINDING STARTED THERE WAS NO POWER STEERING FLUID ON THE DIP STICK. I SEE SEVERAL COMPLAINTS FOR THIS PROBLEM AND GIVEN THE SAFETY ISSUE FEEL IT SHOULD BE RECALLED.

I BOUGHT THE CAR WITH 62,301 MILES ON IT. AT 90K MILES, I'M ON MY WAY TO WORK, AND WHILE DRIVING AROUND A CURVE I NOTICED A TUG LIKE FEELING IN MY STEERING WHEEL. I THOUGHT I WAS IMAGINING IT. BESIDES OF THAT LITTLE S CURVE, IT'S A STRAIT SHOT TO WORK. I NEEDED GAS, SO I WENT TO TURN INTO THE GAS STATION AND ALMOST HIT A TRUCK PARKED THERE BECAUSE I HAD NO STEERING. I TURNED THE WHEEL A FULL 360 AND LUCKILY MANAGED A TURN ENOUGH TO MISS THE GUYS TRUCK BY INCHES (LITERALLY). IN MY COMPLETE EMBARRASSMENT, I JUMP OUT APOLOGIZING AND TOLD HIM THE ISSUE. HE STATED HE SEEN ME CRANKING THE WHEEL AND FIGURED AS MUCH AND OFFERED TO CHECK THE STEERING FLUID FOR ME. ASTOUND TO FIND THERE WAS NOTHING TO CHECK. I TOOK IT TO LACLAIRS IN CHESANING MI, AND THIS IS WHAT THE REPAIR ORDER READS : POWER STEERINGQUIT WHILE DRIVING. AND NOW STEERING BINDS AND CLUNKS AND CAN BARELY TURN, SCANNED SYSTEM, BUT NO CODES STORED, CONTACTED TECH ASSIST CENTER..UNPOWERED STEERING ASSIST MOTOR THEN STEERING MODULE. CONDITION NO DUPLICATED, REPLACED STEERING GEAR ASSEMBLY AND PERFORMED FRONT AND REAR ALIGNMENT AS NEEDED RESET FRONT AND REAR TOE. $672.33. I CHOSE THE REMANUFACTURED PART HOPING THAT WHAT EVER THE PROBLEM WAS WITH THE ORIGINAL WOULD HAVE BEEN FIXED BEFORE THEY COULD PUT IT BACK ON THE SHELF, NOW, AT 131 K MILES, ONLY 42 K MILES SINCE THAT REPAIR, THE SAME ISSUE HAS RETURNED. NOW, I HAVE TO ONCE AGAIN PAY TO HAVE IT LOOKED AT, AND ONCE AGAIN PAY FOR THE REPAIRS. I HAVE SEEN SEVERAL COMPLAINTS FROM MANY DIFFERENT YEARS FROM PEOPLE WITH THIS SAME YEAR WITH THE SAME COMPLAINT AND YET THERE HAS NOT BEEN A RECALL MADE. I LOOKED UP THE RECALL INFORMATION WHEN I FIRST HAD THIS PROBLEM AND LIKE EVERYONE ELSE MY VIN WAS NOT PART OF THE RECALL, YET MY CAR HAS THE SAME ISSUE. IT'S NOT JUST THE POWER STEERING THAT FAILED, IT WAS ALL THE STEERING. A FULL 360 TURN AND ONLY MOVED LITTLE INCHS

HI MY NAME IS [XXX]. I AM HAVING DIFFICULTIES WITH THE POWER STEERING IN MY 2009 SATURN VUE XE. THIS HAD BEEN ON ONGOING PROBLEM APPROXIMATELY ONE MONTH. I WAS INSTRUCTED TO RETURN THE CAR TO THE DEALERSHIP FOR DIAGNOSIS. THE WARRANTY ON MY SATURN IS NO LONGER NEEDED SERVICE. THE POWER STEERING PROBLEM HAS GOTTEN MUCH MORE WORSE OVER THE COURSE OF TIME. IT IS BECOMING MORE AND MORE DIFFICULT TO MANEUVER OR TURN MY VUE. I AM A 65 YEAR OLD AND MY STRENGTH ISN'T WHERE IT USED TO BE. THE FIRST TIME THE STEERING WENT OUT I ALMOST GOT INTO AN ACCIDENT. I ALSO UNDERSTAND THAT THERE WAS A RECALL FOR MY EXACT CAR MODEL. YES, I WAS TOLD THE RECALL WAS NOT FOR MY SPECIFIC MODEL. BUT, AS TIMES GET HARDER AND HARDER I REALLY DON'T HAVE THE FINANCES TO FIX THIS CAR. WOULD YOU GUYS BE WILLING TO EXTEND MY WARRANTY PLEASE TO GET THIS FIXED. THIS CAR IS AS MY MEANS OF TRANSPORTATION. I WOULD GREATLY APPRECIATE ANYTHING IN YOUR SHIRTS THAT YOU COULD DO TO RESOLVE MY ISSUE. THANK YOU KINDLY AND GRACIOUS REGARDS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PURCHASED VEHICLE WITH MILEAGE AT 25,394 5/28/2014 CURRENTLY TODAY, 3/29/2017 MILEAGE IS 53,588, AVERAGE USE PER YEAR 9,398. WITHIN THE MARCH 2017, 3/3/2017 HAD A TRANSMISSION REBUILT, 3/20/2017 CHECK ENGINE, STABILITRAK & TRACTION SIGNS FLASHING MAP SENSOR AND OXYGEN SENSORS WERE REPLACED, 3/29/2017, POWER STEERING LINE LEAK. UNDER 2009 SATURN VUE-V6 UTILITY 4D RED LINE AWD A RECALL #08284 WAS SITED ON SEP 16, 2008 WITH NHTSA ID# 08V470000. READING DESCRIPTION MY VEHICLE FALLS UNDER THE RECALL CONDITION BUT MY VIN# DOESN'T SHOW ANY RECALL ATTENTION REQUIRED. ON 3/20/2017, DEALER FOUND A RECALL 15806 ACTION 9102060 AND IT WAS CLEARED BUT I STILL CONTINUED TO HAVE PROBLEMS WITH VEHICLES STEERING. I CAN'T ACCELERATE AND HAVE DIFFICULTY STEERING TO LEFT OR RIGHT...

TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND AN ABNORMAL SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE INLET PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO SEPARATE OCCASION WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. IN ADDITION, THE SHAFT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,685. UPDATED 04/21/2016*LJ UPDATED 05/31/18*JB

THE WHEEL IS HARD TO TURN WHEN BACKING OUT OF A PARKING SPOT AND MAKING TURNS TO THE LEFT AND RIGHT.IT HAPPENS WHEN EVER I MAKE A TURN IN DRIVE AND WHEN I AM BACKING UP FROM PARK. IT STARTED WHEN THE CAR MILAGE HIT OVER 100,000. WE TOOK IT TO THE DEALER AND WAS TOLD WE NEEDED TO FLUSH THE POWER STEERING FLUID. WE DID THAT AND THE PROBLEM SITLL HAPPENS. IT STARTED AGAIN ABOUT 2 HOURS AFTER WE PICKED UP THE CAR. TOOK THE CAR BACK AND WAS TOLD THAT WE NEED TO CHANGE THE RACK AND THE PUMP. WILL COST ME OVER $1500. IS THIS ON A RECALL?