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2004 Saturn Vue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Saturn Vue do not stand out strongly from the model-year median of 276.

About this comparison →

When problems were reported

Mileage at the reported incident

237 reports with mileage · 39 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports5 fire reports15 injury reports

Equipment complaints

6 reports
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55,500 miles · Feb 12, 2010
EquipmentPower TrainTraction Control System

I WAS DRIVING ON SPEED OF 55 MPH AND THEN THE CAR SUDDENLY STOP ABRUPTLY . I TOOK TO THE DEALER, THEY SAID IT IS A VIT TRANSMISSION MANUFACTURER PROBLEM ON THE SATURN 2004 VUE. THIS IS VERY DANGER SITUATION BECAUSE THE TRANSMISSION STOP WITHOUT ANY WARNING. *TR

NHTSA ODI #10309008

68,178 miles · Apr 3, 2009
EquipmentPower Train

MY TRANSMISSION BEGAN SLIPPING ON MY SATURN VUE AT 76000. I TOOK IT INTO THE DEALERSHIP THEY SAID NOTHING WAS WRONG. 6 DAYS LATER I HIT THE GAS IT WENT TO THE FLOOR AND MY CAR DID NOT MOVE, UT MY RPM WENT UP TO 5000 +. SATURN REPLACE MY TRANSMISSION AT HALF THE COST. NOW 9000 MILES LATER MY TRANSMISSION HAS BEGUN TO SLIP AGAIN. …

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MY TRANSMISSION BEGAN SLIPPING ON MY SATURN VUE AT 76000. I TOOK IT INTO THE DEALERSHIP THEY SAID NOTHING WAS WRONG. 6 DAYS LATER I HIT THE GAS IT WENT TO THE FLOOR AND MY CAR DID NOT MOVE, UT MY RPM WENT UP TO 5000 +. SATURN REPLACE MY TRANSMISSION AT HALF THE COST. NOW 9000 MILES LATER MY TRANSMISSION HAS BEGUN TO SLIP AGAIN. SATURN SAID NOTHING WAS WRONG A SECOND TIME (4/3/09). *TR

NHTSA ODI #10264032

Mileage unknown · Sep 10, 2007
Electrical SystemEquipment

A/C SYSTEM KEEPS GOING OUT. TOOK VEHICLE TO DEALER 4/14/2006. DEALER STATED THERE WAS NO LEAK & SYSTEM JUST NEEDED TO BE CHARGED. STOPPED COOLING AGAIN. TOOK IN TO DEALER 5/24/2007. DEALER STATED THAT THERE WAS NO PROBLEM WITH THE SYSTEM - IT JUST NEEDED TO BE RECHARGED AGAIN. I TOLD THEM THAT A/C SHOULD NOT HAVE TO BE CHA…

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A/C SYSTEM KEEPS GOING OUT. TOOK VEHICLE TO DEALER 4/14/2006. DEALER STATED THERE WAS NO LEAK & SYSTEM JUST NEEDED TO BE CHARGED. STOPPED COOLING AGAIN. TOOK IN TO DEALER 5/24/2007. DEALER STATED THAT THERE WAS NO PROBLEM WITH THE SYSTEM - IT JUST NEEDED TO BE RECHARGED AGAIN. I TOLD THEM THAT A/C SHOULD NOT HAVE TO BE CHARGED ANNUALLY, ESPECIALLY SINCE VEHICLE WAS 2004 MODEL. QUESTIONED THEM ABOUT THE A/C COMPRESSOR REPLACEMENT NHTSA ITEM #10010459 - SAID MY CAR DID NOT HAVE ANY PROBLEMS WITH A/C COMPRESSOR. OFFERED TO SPLIT COST OF RECHARGE WITH ME BECAUSE THEY SAID IT COULD NOT BE TURNED IN ON WARRANTY AGAIN. A/C QUIT COOLING AGAIN 9/07/2007. *JB

NHTSA ODI #10202344

Mileage unknown · Dec 27, 2006
Engine And Engine CoolingEquipmentFuel System, Other

I HAVE UNFORTUNATELY OWNED MY SATURN 2004 VUE FOR 2 YEARS. THE FIRST 3 MONTHS OF HAVING IT, AFTER HAVING TO REPLACE MY 2003 VUE FOR ALL THE PROBLEMS IT HAD WAS IN THE SHOP THE FIRST 4 MONTHS OF PURCHASE. THE POWER ENGINE FAILURE LIGHT WOULD GO ON AND I WOULD LOSE ALL POWER TO THE CAR. THEY HAD NO IDEA HOW TO FIX IT. THEN THE BAC…

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I HAVE UNFORTUNATELY OWNED MY SATURN 2004 VUE FOR 2 YEARS. THE FIRST 3 MONTHS OF HAVING IT, AFTER HAVING TO REPLACE MY 2003 VUE FOR ALL THE PROBLEMS IT HAD WAS IN THE SHOP THE FIRST 4 MONTHS OF PURCHASE. THE POWER ENGINE FAILURE LIGHT WOULD GO ON AND I WOULD LOSE ALL POWER TO THE CAR. THEY HAD NO IDEA HOW TO FIX IT. THEN THE BACK WINDSHIELD SHATTERED. THE GAS MILEAGE IS HORRIBLE AND THE WHOLE GAS TANK AND ODOMETER HAS HAD TO BE REPLACED. I WOULD FEEL THE CAR UP WITH GAS AND THE ODOMETER WOULD GO TO FULL AND MOVE BACK UP TO HALF FULL. THE CAR IS IN THE SHOP AGAIN FOR THROTTLE AND ENGINE PROBLEMS AGAIN. HAVE HAD THE REAL DISPLEASURE OF WORKING WITH A VERY RUDE LADY AT SATURN BY THE NAME OF MARCIA WHO CLEARLY DOES NOT CARE ABOUT ONES SAFETY IN THEIR VEHICLE. ACCORDING TO SATURN THE NEWER VEHICLES HAVE HAD THESE PROBLEMS FIXED. HOWEVER, I MUST SAY HAVING BEEN A SATURN OWNER FOR 12 YEARS NOW MY FAITH IN THEIR PRODUCT IS GONE. *JB

NHTSA ODI #10177110

45,000 miles · Nov 28, 2005
Air BagsEquipmentSeat BeltsCrashInjury

I WAS STOPPED AT A STOP SIGN BEHIND ANOTHER VEHICLE IN MY 2004 SATURN VUE WHEN A SUBURBAN REAR-ENDED ME AT APPROXIMATELY 40+ MILES PER HOUR. I THEN HIT THE SUV THAT WAS STOPPED IN FRONT OF ME - AND WE BOTH WENT APPROXIMATELY 100 FEET FORWARD FROM THE STOP SIGN. THE IMPACT TOTALED MY TRUCK TO THE POINT OF THE REAR WAS CRUSHED T…

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I WAS STOPPED AT A STOP SIGN BEHIND ANOTHER VEHICLE IN MY 2004 SATURN VUE WHEN A SUBURBAN REAR-ENDED ME AT APPROXIMATELY 40+ MILES PER HOUR. I THEN HIT THE SUV THAT WAS STOPPED IN FRONT OF ME - AND WE BOTH WENT APPROXIMATELY 100 FEET FORWARD FROM THE STOP SIGN. THE IMPACT TOTALED MY TRUCK TO THE POINT OF THE REAR WAS CRUSHED TO THE BACK SEAT AND THE FRONT FRAME WAS BROKEN IN HALF WITH ABOUT A 1 INCH GAP. MY ISSUES WITH THE SAFETY ARE: THE DRIVERS SIDE SEAT BROKE NEARLY ALL THE WAY BACK INTO THE REAR SEAT TO THE RIGHT WITH THE SEAT SLIDING BACK AND FORTH. THE AIR BAGS DID NOT DEPLOY - YES, I WAS ORIGINALLY REAR-ENDED - HOWEVER THE IMPACT TO THE FRONT WAS EXTENSIVE AS WELL. THE DRIVER'S SEAT BELT DID NOT ENGAGE CAUSING ME TO HIT MY FACE AND HEAD AGAINST THE STEERING WHEEL CAUSING SEVERE NECK PAIN (A CERVICAL SPRAIN) AND A BROKEN NOSE REQUIRING SURGERY TO REPAIR. *NM

NHTSA ODI #10143854

17,000 miles · Dec 23, 2004
EquipmentPower Train

I RECENTLY HAD MY 2004 SATURN AWD VUE SERVICED AT SATURN OF LIVINGSTON, NJ, AND HAD TWO RECALLS PERFORMED. ONE WAS FOR THE VOLUNTARY RECALL OF A REAR SUSPENSION LINK WHICH WAS CHANGED DUE TO A NHTSA TEST FAILURE. THE OTHER WAS THE RECALL OF THE REAR DRIVE MODULE (RDM), WHICH WAS CAUSING A MOANING NOISE IN ALL AWD VERSIONS OF TH…

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I RECENTLY HAD MY 2004 SATURN AWD VUE SERVICED AT SATURN OF LIVINGSTON, NJ, AND HAD TWO RECALLS PERFORMED. ONE WAS FOR THE VOLUNTARY RECALL OF A REAR SUSPENSION LINK WHICH WAS CHANGED DUE TO A NHTSA TEST FAILURE. THE OTHER WAS THE RECALL OF THE REAR DRIVE MODULE (RDM), WHICH WAS CAUSING A MOANING NOISE IN ALL AWD VERSIONS OF THIS VEHICLE. AFTER THE RDM WAS CHANGED I IMMEDIATELY NOTICED A CHANGE IN THE VEHICLES AWD FUNCTION CHARACTERISTICS. WHEN ON A SLIGHT INCLINE IN WET CONDITIONS A FULL THROTTLE ACCELERATION FROM A STOP RESULTED IN SEVERE FRONT WHEEL SPIN WITHOUT ENGAGEMENT OF THE AWD SYSTEM. IN FACT I COULD HEAR A DISCERNABLE CLICKING NOISE EMMINATING FROM THE RDM WHICH SOUNDED AS THOUGH THE AWD FAUNCTIONALITY WAS IN EFFECT BEING NEUTRALIZED. I HAVE PERFORMED THIS MANEUVER SEVERAL TIMES WITH MY VEHICLE IN THE PAST YEAR (WITH THE ORIGINAL RDM), AND THE AWD SYSTEM HAS BEEN SUCCESSFUL IN ELIMINATING FRONT WHEEL SPIN AND PROVIDING AMPLE TRACTION GOING UP THE INCLINE. I BELIEVE THE NEW VERSION OF THE RDM BEING ROLLED OUT TO THE MASSES HAS ONLY SERVED TO CONVERT ALL THE AWD VERSIONS OF THIS VEHICLE TO FWD, AND I BELIEVE SATURN MUST BE PERSUADED TO RE-ENGINEER THEIR RDM TO RESTORE THE AWD FUNCTIONALITY.*AK

NHTSA ODI #10104424

Official recalls

2

14V490000 · Electrical System:ignition

Aug 8, 2014

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

03V519000 · Equipment:other:labels

Dec 19, 2003

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5L V6 (L66) ENGINES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS." THE FRONT AND REAR WHEEL RIM SIZE SPECIFICATIONS ON THE TIRE/CERTIFICATION LABEL ARE NOT CORRECT. THE PRINTED WHEEL RIM DESIGNATION SPECIFIED A 16-INCH WHEEL WHEN A 17-INCH WHEEL DESIGNATION WAS REQUIRED.

Consequence & remedy

Consequence: IF THE WHEEL RIM SIZE IS INCORRECTLY PRINTED ON A TIRE/CERTIFICATION LABEL, A SERVICE TECHNICIAN WHO SOLELY USES THE TIRE/CERTIFICATION LABEL FOR SERVICE INFORMATION MAY ATTEMPT TO REPLACE A DAMAGED WHEEL WITH AN INCORRECT WHEEL.

Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-553-6000.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE04052 · Rear Suspension Toe Control Link

Opened Jul 22, 2004 · Closed Nov 1, 2004

Status: closed (inferred from source dates) · Suspension; Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Additional source detail variants (2)

Suspension

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.