← New search

2004 Saturn Vue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Saturn Vue do not stand out strongly from the model-year median of 276.

About this comparison →

When problems were reported

Mileage at the reported incident

237 reports with mileage · 39 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

23 crash reports5 fire reports15 injury reports

Electrical System complaints

78 reports
Clear category filter
35,000 miles · Sep 24, 2025
Electrical SystemSuspension

The contact owns a 2004 Saturn Vue. The contact stated that the light on the instrument panel was abnormally dim. The contact stated that while driving at various speeds over a bumpy road surface, the rear end of the vehicle was swaying from side to side. Additionally, the contact stated that the vehicle made an abnormally loud …

Read full complaint

The contact owns a 2004 Saturn Vue. The contact stated that the light on the instrument panel was abnormally dim. The contact stated that while driving at various speeds over a bumpy road surface, the rear end of the vehicle was swaying from side to side. Additionally, the contact stated that the vehicle made an abnormally loud sound at start up, and it was difficult to remove the key from the ignition switch after turning off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

NHTSA ODI #11689505

Mileage unknown · Jan 20, 2023
Electrical System

My Father's car key can be taken out of the ignition when it is not in the off position but his specific VIN is not listed as part of the recall.

NHTSA ODI #11502848

107,406 miles · Oct 2, 2020
Electrical System

MY 2004 VUE HAD A RECALL IN 2014 FOR THE IGNITION KEY COULD BE REMOVED WITHOUT BEING IN THE OFF POSITION, I HAD THIS REPAIRED ON 12/11/14. RECENTLY MY IGNITION KEY CAN AGAIN BE REMOVED WITHOUT BEING IN THE OFF POSITION.

NHTSA ODI #11362451

145,790 miles · Jun 27, 2019
Electrical System

I HAVE ALL READY TAKEN MY SATURN VUE TO THE DEALER IN HEMET CA. ( GOSCH CHEVROLET). THE IGNITION SWITCH BROKE AGAIN A WEEK LATER. I TOOK IT BACK BUT GOSCH WOULD NOT FIX IT AGAIN. THE REASON WAS BECAUSE THE HOUSING HAD DAMAGE AROUND IT. NOW THE REASON FOR THAT WAS BECAUSE I WAS STRANDED 20 MILES FROM NOTHING WHEN THE IGNITION WOU…

Read full complaint

I HAVE ALL READY TAKEN MY SATURN VUE TO THE DEALER IN HEMET CA. ( GOSCH CHEVROLET). THE IGNITION SWITCH BROKE AGAIN A WEEK LATER. I TOOK IT BACK BUT GOSCH WOULD NOT FIX IT AGAIN. THE REASON WAS BECAUSE THE HOUSING HAD DAMAGE AROUND IT. NOW THE REASON FOR THAT WAS BECAUSE I WAS STRANDED 20 MILES FROM NOTHING WHEN THE IGNITION WOULD NOT TURN MY VEHICLE ON, I WAS ALONE FOR 2 DAYS BEFORE I HAD TO MESS WITH IT TO GET IT STARTED. THIS HAS BEEN AN ONGOING PROBLEM FOR ME. I'VE MISSED AN AIR FLIGHT. AND 2 JOBS FIRED ME BECAUSE I COULD NOT GET TO WORK. ITS BEEN A DOWNWARD SPIRAL EVER SINCE. SATURN'S ARE GREAT CARS OTHERWISE.

NHTSA ODI #11223006

248,000 miles · May 16, 2019
Electrical System

TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE OPERATING THE VEHICLE, THE KEY CAME OUT OF THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. VALLEY CHEVROLET (525 HWY 7E, HUTCHINSON, MN) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM)…

Read full complaint

TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE OPERATING THE VEHICLE, THE KEY CAME OUT OF THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. VALLEY CHEVROLET (525 HWY 7E, HUTCHINSON, MN) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 248,000.

NHTSA ODI #11208063

250,000 miles · Mar 28, 2019
Electrical SystemEngineSteering

TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING THE VEHICLE, THE KEY FELL OUT OF THE IGNITION. THE FAILURE OCCURRED MORE THAN TWICE WHILE DRIVING. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL SQUEAKY AND RATTLING SOUND WHILE BEING TURNED. EXCESSIVE FORCE HAD TO BE USED TO TURN THE STEERING WH…

Read full complaint

TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING THE VEHICLE, THE KEY FELL OUT OF THE IGNITION. THE FAILURE OCCURRED MORE THAN TWICE WHILE DRIVING. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL SQUEAKY AND RATTLING SOUND WHILE BEING TURNED. EXCESSIVE FORCE HAD TO BE USED TO TURN THE STEERING WHEEL. ALSO, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE POWER STEERING AND IGNITION FAILURES WERE NOT DIAGNOSED BECAUSE THEY DID NOT HAVE THE PROPER ELECTRIC TOOLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 250,000.

NHTSA ODI #11192156

117,456 miles · Apr 10, 2018
Electrical System

IGNITION SWITCH-KEY COMES OUT WHILE ENGINE IS RUNNING. SATURN (GM) ADVISES THAT THIS SUV IS NOT INCLUDED IN THE SATURN RECALL FOR IGNITION SWITCH.

NHTSA ODI #11084390

45,000 miles · Nov 22, 2017
Electrical SystemFuel/propulsion SystemPower Train

WHILE DRIVING TRANSMISSION WILL JUMP OUT OF GEAR,NEED TO SHIFT GEAR SELECTOR INTO NEUTRAL,THEN BACK INTO DRIVE,SOMETIMES MORE THAN ONCE.WE HAVE AVOIDED SEVERAL SERIOUS INCIDENTS SINCE THIS PROBLEMATIC ISSUE STARTED.VEHICLE WAS CHECKED OUT SEVERAL TIMES AT SATURN OF MODESTO.CA.NOW OUT OF BUSINESS,THERE FIX JUST REPLACE TRANSMISSI…

Read full complaint

WHILE DRIVING TRANSMISSION WILL JUMP OUT OF GEAR,NEED TO SHIFT GEAR SELECTOR INTO NEUTRAL,THEN BACK INTO DRIVE,SOMETIMES MORE THAN ONCE.WE HAVE AVOIDED SEVERAL SERIOUS INCIDENTS SINCE THIS PROBLEMATIC ISSUE STARTED.VEHICLE WAS CHECKED OUT SEVERAL TIMES AT SATURN OF MODESTO.CA.NOW OUT OF BUSINESS,THERE FIX JUST REPLACE TRANSMISSION $5,000 AT CUSTOMERS FULL EXPENSE.CONTRACTED SATURN CUSTOMER SERVICE,THEY ADVISED US TO CONTACT CHASE CHEVROLET STKN.CA AS THEY CAN SERVICE YOUR SATURN VEHICLE.CALLED CHASE CHEVROLET WAS ADVISED THERE SHOP DID NOT HAVE PROPER EQUIPMENT TO SERVICE OUR VEHICLE,DIDN'T HAVE UPDATED COMPUTER SOFTWARE.STILL HAVING SAME ISSUES.

NHTSA ODI #11048108

162,479 miles · Sep 15, 2017
Electrical System

TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) ON 9/5/17. THE IGNITION CYLINDER WAS REPLACED BY DON NESTER AUTO GROUP (7566 WEST HOUGHTON LAKE DRIVE, HOUGHTON LAKE, MI 48629, PHONE: (989) 422-5126); HOWEVER, THE REPAIR DID NOT CORR…

Read full complaint

TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) ON 9/5/17. THE IGNITION CYLINDER WAS REPLACED BY DON NESTER AUTO GROUP (7566 WEST HOUGHTON LAKE DRIVE, HOUGHTON LAKE, MI 48629, PHONE: (989) 422-5126); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WAS PROVIDED TWO KEYS WITH THE REPAIR, BUT NEITHER OF THEM UNLOCKED THE VEHICLE DOORS. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FOR SEVERAL WEEKS. THE DEALER STATED THAT THE DOOR LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER REFUSED TO ASSIST WITH REPLACING THE DOOR LOCKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,479.

NHTSA ODI #11023651

96,000 miles · Feb 22, 2017
Air BagsElectrical SystemUnknown Or Other

"TAKATA RECALL". MY MECHANIC FOUND A FAULTY TAKATA AIRBAG WHILE DIAGNOSING A HORN PROBLEM. MY VIN IS NOT ON THE AIRBAG RECALL LIST OR THE IGNITION SWITCH RECALL LIST. ALSO THE FAULTY IGNITION SWITCH IS CAUSING SECURITY SYSTEM ISSUES AND CAUSING MY HORN RELAY TO STAY PERMANENTLY IN THE ON POSITION WHICH IS DRAINING MY BATTERY TO …

Read full complaint

"TAKATA RECALL". MY MECHANIC FOUND A FAULTY TAKATA AIRBAG WHILE DIAGNOSING A HORN PROBLEM. MY VIN IS NOT ON THE AIRBAG RECALL LIST OR THE IGNITION SWITCH RECALL LIST. ALSO THE FAULTY IGNITION SWITCH IS CAUSING SECURITY SYSTEM ISSUES AND CAUSING MY HORN RELAY TO STAY PERMANENTLY IN THE ON POSITION WHICH IS DRAINING MY BATTERY TO NOTHING. HOW DO I GET MY VIN ADDED TO THESE LISTS SO THAT THESE PARTS CAN BE REPLACED UNDER THE RECALL?

NHTSA ODI #10956414

Official recalls

2

14V490000 · Electrical System:ignition

Aug 8, 2014

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

03V519000 · Equipment:other:labels

Dec 19, 2003

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5L V6 (L66) ENGINES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS." THE FRONT AND REAR WHEEL RIM SIZE SPECIFICATIONS ON THE TIRE/CERTIFICATION LABEL ARE NOT CORRECT. THE PRINTED WHEEL RIM DESIGNATION SPECIFIED A 16-INCH WHEEL WHEN A 17-INCH WHEEL DESIGNATION WAS REQUIRED.

Consequence & remedy

Consequence: IF THE WHEEL RIM SIZE IS INCORRECTLY PRINTED ON A TIRE/CERTIFICATION LABEL, A SERVICE TECHNICIAN WHO SOLELY USES THE TIRE/CERTIFICATION LABEL FOR SERVICE INFORMATION MAY ATTEMPT TO REPLACE A DAMAGED WHEEL WITH AN INCORRECT WHEEL.

Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-553-6000.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE04052 · Rear Suspension Toe Control Link

Opened Jul 22, 2004 · Closed Nov 1, 2004

Status: closed (inferred from source dates) · Suspension; Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Additional source detail variants (2)

Suspension

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.