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2002 Saturn Vue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Saturn Vue do not stand out strongly from the model-year median of 276.

About this comparison →

When problems were reported

Mileage at the reported incident

132 reports with mileage · 35 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports5 fire reports6 injury reports

Equipment complaints

4 reports
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108,500 miles · May 8, 2010
Engine And Engine CoolingEquipmentPower Train

I'M THE ORIGINAL OWNER OF A 2002 SATURN VUE AWD WITH THE GM VTI TRANSMISSION AND ENGINE. TWO DAYS AGO I EXPERIENCED MY TRANSMISSION/ENGINE FAILING FOR THE FIFTH OR SIXTH TIME SINCE 2006. THE VERY FIRST TIME I TOOK MY VUE TO THE DEALERSHIP IN AUSTIN, TX WHERE I HAD TO ARGUE WITH FIRST MY SERVICE REP. FOLLOWED BY HIS MANAGER THAT …

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I'M THE ORIGINAL OWNER OF A 2002 SATURN VUE AWD WITH THE GM VTI TRANSMISSION AND ENGINE. TWO DAYS AGO I EXPERIENCED MY TRANSMISSION/ENGINE FAILING FOR THE FIFTH OR SIXTH TIME SINCE 2006. THE VERY FIRST TIME I TOOK MY VUE TO THE DEALERSHIP IN AUSTIN, TX WHERE I HAD TO ARGUE WITH FIRST MY SERVICE REP. FOLLOWED BY HIS MANAGER THAT THE PROBLEM WAS WITH THE TRANSMISSION. SINCE THE FAULTY GM DESIGN WAS STILL RELATIVELY NEW, THEY ORIGINALLY BLAMED ME FOR POOR DRIVING, RESULTING A BAD BCM WHICH THEY MADE ME PAY IN SPITE OF MY ARGUMENT THE FAULTY GM DESIGN WAS THE ORIGIN OF THE PROBLEM. FIRST TIME IT COST ME $1500 TO REPAIR MY CAR THAT HAD LESS THAN 60,000 MILES ON IT. THIS HOWEVER WAS QUITE AN ORDEAL SINCE MY VEHICLE ACTUALLY LOST POWER ON THREE OR FOUR DIFFERENT OCCASIONS. I WOULD IMMEDIATELY GO TO THE DEALERSHIP FOR ASSISTANCE WITH WHAT I KNEW WAS THE TRANSMISSION. AFTER BUGGING THEM ALMOST EVERYDAY WITH THE SAME PROBLEM THEY FINALLY ADMITTED GMS TRANSMISSION PROBLEMS AND REPLACED MY TRANSMISSION ON THE THIRD VISIT. THE SECOND TRANSMISSION LASTED APPROXIMATELY A YEAR. IN 2007 I HAD RELOCATED WITHIN THE STATE AND WAS EXPERIENCING SIMILAR PROBLEMS AND RELUCTANTLY CALLED MY LOCAL SATURN DEALERSHIP. HERE WE GO AGAIN ANOTHER $500 FOR ODDS AND ENDS AND THIS TIME IT WAS SUPPOSEDLY THE ECM AND OF COURSE IT DID NOT FIX THE PROBLEM! THE TRANSMISSION WAS FINALLY REPLACED ON MY THIRD TRIP! HOWEVER THEY DID NOT PAY FOR MY LOANER CAR THOUGH I REQUESTED ONE. BRINGS US TO 2009, WHEN THE ABOVE MENTIONED DEALER HAD GONE OUT OF BUSINESS AND I OF COURSE HAD TRANSMISSION PROBLEMS! LUCKILY I FOUND A DEALERSHIP NEAR AND HAD MY CAR TOWED TO THEM. THEY CONFIRMED BY THAT AFTERNOON THAT THE TRANSMISSION WAS BAD! THEY REPLACED THE TRANSMISSION, AND CLOSED FOR BUSINESS WITHIN THREE DAYS. NO LOANER CAR AGAIN. HERE I SIT AGAIN WITH THE TRANSMISSION DANGEROUSLY GOING OUT, AND DREADING THE THOUGHT OF THE SATURN DEALERSHIP FIASCOES. AT WHAT POINT WILL GM TAKE THESE DANGEROUS 2002-2005 CARS OFF THE ROAD? *TR

NHTSA ODI #10329399

52,253 miles · Aug 27, 2004
Equipment

ON MY 2002 SATURN VUE (WITH A 4-CYLINDER ENGINE, 2 WHEEL DRIVE, AND MANUAL TRANSMISSION), THE AIR-CONDITIONER COMPRESSOR CLUTCH UNIT BROKE OFF FROM THE COMPRESSOR. AS I UNDERSTAND IT, THERE WAS A FAILURE IN THE ASSEMBLY ATTACHING THE COMPRESSOR CLUTCH TO THE COMPRESSOR. THE PHYSICAL BREAKAGE OF THE AIR-CONDITIONER COMPRESSOR CLU…

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ON MY 2002 SATURN VUE (WITH A 4-CYLINDER ENGINE, 2 WHEEL DRIVE, AND MANUAL TRANSMISSION), THE AIR-CONDITIONER COMPRESSOR CLUTCH UNIT BROKE OFF FROM THE COMPRESSOR. AS I UNDERSTAND IT, THERE WAS A FAILURE IN THE ASSEMBLY ATTACHING THE COMPRESSOR CLUTCH TO THE COMPRESSOR. THE PHYSICAL BREAKAGE OF THE AIR-CONDITIONER COMPRESSOR CLUTCH RESULTED IN PIECES OF THE ASSEMBLY COMING INTO CONTACT WITH OTHER ENGINE PARTS THAT COULD HAVE RESULTED IN A FAILURE OF THE ENGINE. HE FAILURE WOULD APPEAR TO INDICATE A DEFECT IN THE COMPRESSOR ASSEMBLY. AS A RESULT OF THE FAILURE, THE ENTIRE COMPRESSOR ASSEMBLY REQUIRED REPLACEMENT. THE SERVICE ADVISOR STATED THAT THE TECHNICIAN WHO PERFORMED THE REPAIR ON MY SATURN VUE DID NOT SEE ANY EVIDENCE OF THE FAILURE BEING CAUSED BY ROAD DEBRIS OR VEHICLE ABUSE. MY SATURN VUE HAD APPROXIMATELY 52,000 MILES ON THE ODOMETER AT THE TIME OF THE REPAIR ON AUGUST 27, 2004. THE VEHICLE HAS BEEN DRIVEN GENTLY DURING MY TWO YEARS OF OWNERSHIP AND HAS NEVER BEEN ABUSED (NO FAST STARTS, FULL-THROTTLE ACCELERATIONS, ETC.). FORTUNATELY, THE FAILURE DID NOT LEAD TO FURTHER DAMAGE TO THE VEHICLE, OR, WORSE, TO AN ACCIDENT SINCE THE BROKEN PARTS COULD HAVE HIT OTHER PARTS OF THE ENGINE CAUSING IT TO STOP.*AK

NHTSA ODI #10088716

16,000 miles · Jan 15, 2004
Engine And Engine CoolingEquipment

THIS VEHICLE HAS HAD THIS TROUBLE SINCE ITS PUCHASE. AFTER THE FIRST BREAK DOWN, SATURN RETURNED IT TO US STATING THAT IT WAS A LOOSE BATTERY TERMINAL. THE SECOND TIME SATURN STATED THAT THEY REPLACED TWO OF THE THREE ON BOARD COMPUTERS, THEY ALSO STATED THAT A FULL DIAGNOSTIC AND REPAIR RECORD WOULD BE FOWARDED TO US. THAT NEVE…

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THIS VEHICLE HAS HAD THIS TROUBLE SINCE ITS PUCHASE. AFTER THE FIRST BREAK DOWN, SATURN RETURNED IT TO US STATING THAT IT WAS A LOOSE BATTERY TERMINAL. THE SECOND TIME SATURN STATED THAT THEY REPLACED TWO OF THE THREE ON BOARD COMPUTERS, THEY ALSO STATED THAT A FULL DIAGNOSTIC AND REPAIR RECORD WOULD BE FOWARDED TO US. THAT NEVER CAME. YESTEDAY 7/6/03 THE ENGINE SHUT OFF IN TRAFFIC. I COULD NOT GET IT STARTED AND HAD TO HAVE IT TOWED. I WILL NOT PUT MY FAMILY BACK IN THIS CAR AGAIN, I DON'T TRUST SATURN, THE COMPANY OR THE VEHICLE WITH MY FAMILIES LIVES.

NHTSA ODI #10070255

Mileage unknown · Sep 16, 2002
Equipment

THIS ACCESSORY IS POORLY ENGINEERED. THE LONG TERM USE OF THIS ROOF RACK COULD RESULT IN A SAFETY HAZARD. DESPITE THE USE OF THREADLOCK THE ROOF PINS LOOSEN DUE TO VIBARATION AND OTHER FACTORS. WATER COLLECTS IN THE ROOF PIN WELLS ADDING TO THE POSSIBILITY THAT OVER TIME THE ROOF PINS WILL RUST AND FAIL. A PROACTIVE RECALL AND I…

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THIS ACCESSORY IS POORLY ENGINEERED. THE LONG TERM USE OF THIS ROOF RACK COULD RESULT IN A SAFETY HAZARD. DESPITE THE USE OF THREADLOCK THE ROOF PINS LOOSEN DUE TO VIBARATION AND OTHER FACTORS. WATER COLLECTS IN THE ROOF PIN WELLS ADDING TO THE POSSIBILITY THAT OVER TIME THE ROOF PINS WILL RUST AND FAIL. A PROACTIVE RECALL AND IMPROVEMENTS TO THE DESIGN ARE NECESSARY TO PREVENT FUTURE ACCIDENTS.*AK

NHTSA ODI #767232

Official recalls

2

14V490000 · Electrical System:ignition

Aug 8, 2014

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

01V386000 · Seat Belts:front:anchorage

Dec 18, 2001

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." SOME VEHICLES WERE PRODUCED WITH REAR OUTER SEAT BELT SHOULDER GUIDE ANCHOR BOLTS THAT WERE INCORRECTLY INSTALLED.

Consequence & remedy

Consequence: IF THESE BOLTS WERE INCORRECTLY INSTALLED, THEY WOULD NOT WITHSTAND THE LOAD REQUIREMENTS OF THE STANDARD. IF AN ANCHORAGE FAILED IN A CRASH, THE OCCUPANT WOULD NOT BE PROPERLY RESTRAINED AND COULD HAVE AN INCREASED RISK OF INJURY.

Remedy: DEALERS WILL REPLACE THE REAR SHOULDER GUIDE ANCHOR BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SATURN AT 1-800-553-6000.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE06006 · Timing Chain Failure

Opened Jan 24, 2006 · Closed Jun 6, 2006

Status: closed (inferred from source dates) · Engine And Engine Cooling

ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).

PE04052 · Rear Suspension Toe Control Link

Opened Jul 22, 2004 · Closed Nov 1, 2004

Status: closed (inferred from source dates) · Suspension; Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Additional source detail variants (2)

Suspension

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

Suspension:rear

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.