2002 Saturn Vue

I'M THE ORIGINAL OWNER OF A 2002 SATURN VUE AWD WITH THE GM VTI TRANSMISSION AND ENGINE. TWO DAYS AGO I EXPERIENCED MY TRANSMISSION/ENGINE FAILING FOR THE FIFTH OR SIXTH TIME SINCE 2006. THE VERY FIRST TIME I TOOK MY VUE TO THE DEALERSHIP IN AUSTIN, TX WHERE I HAD TO ARGUE WITH FIRST MY SERVICE REP. FOLLOWED BY HIS MANAGER THAT THE PROBLEM WAS WITH THE TRANSMISSION. SINCE THE FAULTY GM DESIGN WAS STILL RELATIVELY NEW, THEY ORIGINALLY BLAMED ME FOR POOR DRIVING, RESULTING A BAD BCM WHICH THEY MADE ME PAY IN SPITE OF MY ARGUMENT THE FAULTY GM DESIGN WAS THE ORIGIN OF THE PROBLEM. FIRST TIME IT COST ME $1500 TO REPAIR MY CAR THAT HAD LESS THAN 60,000 MILES ON IT. THIS HOWEVER WAS QUITE AN ORDEAL SINCE MY VEHICLE ACTUALLY LOST POWER ON THREE OR FOUR DIFFERENT OCCASIONS. I WOULD IMMEDIATELY GO TO THE DEALERSHIP FOR ASSISTANCE WITH WHAT I KNEW WAS THE TRANSMISSION. AFTER BUGGING THEM ALMOST EVERYDAY WITH THE SAME PROBLEM THEY FINALLY ADMITTED GMS TRANSMISSION PROBLEMS AND REPLACED MY TRANSMISSION ON THE THIRD VISIT. THE SECOND TRANSMISSION LASTED APPROXIMATELY A YEAR. IN 2007 I HAD RELOCATED WITHIN THE STATE AND WAS EXPERIENCING SIMILAR PROBLEMS AND RELUCTANTLY CALLED MY LOCAL SATURN DEALERSHIP. HERE WE GO AGAIN ANOTHER $500 FOR ODDS AND ENDS AND THIS TIME IT WAS SUPPOSEDLY THE ECM AND OF COURSE IT DID NOT FIX THE PROBLEM! THE TRANSMISSION WAS FINALLY REPLACED ON MY THIRD TRIP! HOWEVER THEY DID NOT PAY FOR MY LOANER CAR THOUGH I REQUESTED ONE. BRINGS US TO 2009, WHEN THE ABOVE MENTIONED DEALER HAD GONE OUT OF BUSINESS AND I OF COURSE HAD TRANSMISSION PROBLEMS! LUCKILY I FOUND A DEALERSHIP NEAR AND HAD MY CAR TOWED TO THEM. THEY CONFIRMED BY THAT AFTERNOON THAT THE TRANSMISSION WAS BAD! THEY REPLACED THE TRANSMISSION, AND CLOSED FOR BUSINESS WITHIN THREE DAYS. NO LOANER CAR AGAIN. HERE I SIT AGAIN WITH THE TRANSMISSION DANGEROUSLY GOING OUT, AND DREADING THE THOUGHT OF THE SATURN DEALERSHIP FIASCOES. AT WHAT POINT WILL GM TAKE THESE DANGEROUS 2002-2005 CARS OFF THE ROAD? *TR

TIMING CHAIN BROKE ON MY 2002 SATURN VUE LEAVING MY DAUGHTER & ME STRANDED. IT ONLY HAD 68K MILES. SATURN DEALERSHIPS ONLY SUGGESTION: NEW ENGINE @ $3400 INSTALLATION @ $1600. I CHOSE AN INDEPENDENT MECHANIC, WHO WAS UNAWARE OF THE ZERO TOLERANCE ENGINE. WHAT IS THAT?! I AM HEARING ABOUT CLASS ACTION LAWSUITS, THOUSANDS OF DOLLARS IN REPAIRS NATIONWIDE DUE TO THIS SAME MALFUNCTION. THEY HAVE KNOWN OF THIS DANGEROUS MALFUNCTION FOR YEARS & FAIL TO DO A RECALL. ISN'T IT TIME THEY BE MADE ACCOUNTABLE. THERE ARE MANY MANY SIMILAR STORIES TO MINE. PLEASE RESEARCH!! *TR

I HAD JUST LEFT A STOP LIGHT ON A BUSY STREET IN CHICAGO DRIVING ABOUT 15 MILES AN HOUR AND THE ENGINE JUST DIED. I TRIED TO RESTART THE CAR AND IT WOULD NOT START. I CALLED A TOW TRUCK TO HAVE IT TAKEN BACK TO MY REPAIR SHOP. THE NEXT DAY I WAS TOLD THAT THE TIMING CHAIN HAD BROKEN AND CRUSHED THE CASING AND VALVES AND THAT I WOULD NEED A NEW ENGINE AT A COST OF $3,200.00. I SPOKE WITH THE SATURN DEALERSHIP IN TINLEY PARK, IL AND THEY AGREED TO PUT A NEW ENGINE IN FOR $2,200.00. I SPOKE WITH THE SATURN MAIN OFFICE OF CONSUMER COMPLAINTS AND THEY STATED THAT NO RECALLS WERE MADE ON THE 2002 SATURN VUE'S AND WOULD NOT HELP WITH THE COST OF THE REPLACEMENT ENGINE. *TR

APPROXIMATELY 6-9 MONTHS AGO MY 2002 SATURN VUE, 4 CYL, WITH APPROX 55,000 MILES STOPPED WORKING. SATURN OF BOWIE, NOW CLOSED, TOLD ME THAT THE TIMING CHAIN BROKE AND ENGINE WAS NOW NO GOOD. THEY SAID THE ONLY WAY TO FIX VEHICLE WAS TO REPLACE ENGINE AT MY EXPENSE. APPROXIMATELY $6,500. I COMPLAINED AND AFTER MY DISCUSSIONS WITH A SATURN HQ PERSON, THEY REPLACED THE ENGINE AND CHARGED ME APPROXIMATELY $5,500. I HAVE EXACT FIGURES IN MY FILES. I ASKED IF THERE WAS ANY HISTORY OF THIS PROBLEM AND SATURN RESPONDED THAT IT WASN'T KNOWN PROBLEM. THIS MORNING AFTER DOING SOME RESEARCH, ON THE INTERNET, RELATING TO ANOTHER PROBLEM WITH MY SATURN VUE REGARDING THE FUEL GAUGE, I LEARNED THAT SATURN WAS AWARE OF THE TIMING CHAIN PROBLEM AND SHOULD HAVE SENT ME A RECALL NOTICE. THEY CHARGED ME ALOT OF MONEY TO FIX SOMETHING THAT WAS THEIR RESPONSIBILITY BECAUSE OF POOR ENGINEERING. *TR

I WAS DRIVING MY 2002 SATURN VUE (4 CYL, 2.2 L ENGINE, MANUAL TRANSMISSION) ON THE FREEWAY. THE ENGINE STALLED AND THEN LOST POWER. I FORTUNATELY WAS ABLE TO COAST DOWN THE FREEWAY EXIT, AND I (WITH THE ASSISTANCE OF A FEW KIND HEARTED MOTORISTS) HAD TO PUSH MY CAR OUT OF THE EXIT LANE AND ON COMING TRAFFIC. MY CAR WAS TOWED THROUGH AAA TO A SERVICE GARAGE. THE MECHANIC INFORMED ME THAT THE TIMING CHAIN BROKE, AND IN TURN DAMAGED THE PISTONS, THUS REQUIRING ME TO REPLACE THE ENGINE IN MY VEHICLE. REPLACING THE ENGINE IS ESTIMATED TO COST BETWEEN $1,800 AND $2,800 DEPENDING UPON THE AVAILABILITY OF THE ENGINE IN MY AREA. IT IS MY UNDERSTANDING THROUGH READING TODAY THAT THERE MAY HAVE BEEN A RECALL ON THIS VERY ISSUE WITH THE SATURN 2.2 L ENGINES, BUT I WAS NEVER CONTACTED BY GENERAL MOTORS CONCERNING THIS ISSUE WITH THE 2.2 L ENGINE. I AM FORTUNATE THAT I WAS ABLE TO EXIT THE FREEWAY SAFELY, THAT OTHER MOTORISTS WERE ABLE TO HOLD OFF TRAFFIC AND ASSIST ME PUSHING THE CAR TO SAFETY, AND THAT MY CHILD, OTHER FAMILY MEMBERS, AND I WERE NOT IN AN ACCIDENT OR INJURED DUE TO THIS FAILURE AT HIGH SPEED. *TR

2002 SATURN VUE; L61 2.2 LITER 4 CYL ENGINE; MILEAGE 59,323. AUGUST 3, 2008. PREPARING TO ENTER INTERSTATE VEHICLE STOPPED RUNNING. HAD IT TOWED TO OMAHA SATURN FOR REPAIR. SERVICE DEPARTMENT STATED THAT TIMING CHAIN HAD BROKEN, AND FALLEN DOWN INTO OIL PAN. ALONG WITH THIS VALVES WERE DAMAGED (BENT) DUE TO MINIMUM CLEARANCES IN CYLINDER HEAD DESIGN. REPAIR INVOLVED NEW CYLINDER HEAD AND TIMING CHAIN ($2650.94) PLUS THE $100.00 TOWING CHARGE. CAR HAS BEEN WELL MAINTAINED AND HAS NOT BEEN DRIVEN HARD. *TR

RE: TO WHOM IT MAY CONCERN; I AM WRITING THIS LETTER TO STATE HOW BAD A 2002 SATURN VUE IS ON SAFETY. I JUST CAME IN FROM TRYING TO TOW MY SCOOTER MOBILITY TRAILER UP THE HILL IN FRONT OF MY HOUSE. THE 'SERVICE ENGINE SOON' LIGHT IS ON LIKE IT ALWAYS IS. I HAVE TRIED TO GET SOMETHING DONE ABOUT IT ON SEVERAL OCCASIONS TO NO AVAIL. ONE THING IT SAYS IS THAT THE ENGINE TEMPERATURE THERMOSTAT IS STICKING. I WAS TOLD THAT IT WOULD COST ME $400 TO REPLACE THE THERMOSTAT. THE VEHICLE DOES NOT HAVE A THERMOSTAT PROBLEM. THE TEMPERATURE GAUGE ALWAYS STAYS ABOUT 1/3 OF THE WAY BETWEEN THE SECOND AND THIRD MARKS, WINTER OR SUMMER. THE ONLY DIFFERENCE BETWEEN WINTER AND SUMMER IS THE LENGTH OF TIME IT TAKES TO GET FULLY WARMED UP. THERE IS A HILL BETWEEN MY COMMUNITY AND THE HIGHWAY. IT IS ABOUT MILE LONG. IN THE SUMMER, THE VEHICLE IS FULLY WARMED UP BY THE BOTTOM OF THAT HILL. IN THE WINTER, IT TAKES TO THE TOP OF THAT HILL BEFORE IT IS FULLY WARMED UP. I SPENT ABOUT #100 FOR A NEW THERMOSTAT AND ALL THE NECESSARY GASKETS TO REPLACE THAT THERMOSTAT AND I STILL HAVE THE LIGHT AND THE TEMPERATURE IS STILL 1.3 THE WAY BETWEEN THE SECOND AND THIRD MARKS. THE MAIN REASON FOR MY COMPLAINT OF SAFETY IS THAT THE VEHICLE WILL GO INTO 'LIMP MODE' AT ANY TIME, EVEN WHILE DRIVING DOWN THE FREEWAY, AT FREEWAY SPEEDS, AND SUDDENLY I HAVE NO POWER TO AVOID AN ACCIDENT. ANY VEHICLE WITH A 'CHECK ENGINE SOON' LIGHT SHOULD GO INTO LIMP MODE ON STARTUP, NOT RANDOMLY WHILE DRIVING. *TR

OVER THE PAST YEAR, I HAVE HAD SEVERAL INSTANCES WHERE THE "CHECK ENGINE" LIGHT COMES ON AND THE CAR JUST SHUTS DOWN AND WON'T START UP. I HAVE ALSO HAD THE LOW COOLANT LIGHT COME ON AND WAS LEAKING ANTI-FREEZE, WHICH I KEPT ON FILLING UP. ONCE IT WAS TOWED TO THE DEALER AND WHEN THEY WENT TO LOOK AT IT THE NEXT MORNING, IT STARTED RIGHT UP AND THEY COULD NOT FIGURE OUT WHAT WAS WRONG. ANOTHER TIME I LEFT IT AND WHEN I CAME BACK, IT STARTED RIGHT UP. IN BOTH OF THOSE INSTANCES, I WAS DRIVING LESS THAN 40 MPH AND WAS ABLE TO GET TO THE SIDE OF THE ROAD SAFELY. THE 3RD TIME THAT THE CAR DIED, I WAS TRAVELING 65 MPH ON AN INTERSTATE WHEN THE CAR SUDDENLY DIED, WITHOUT ANY WARNING. I HAD JUST ENOUGH TIME TO PULL OVER TO THE SIDE OF THE ROAD AND AVERT AN ACCIDENT. I BOUGHT A NEW CAR, BECAUSE I WAS AFRAID TO DRIVE THIS ONE AND IT HAS BEEN SITTING IN MY DRIVEWAY FOR 8 WEEKS. I RECENTLY HAD THE VUE TOWED TO A DIFFERENT DEALERSHIP. THEY SAID THAT I NEED A NEW TIMING BELT AND WATER PUMP. THEY ALSO SAY THAT I NEED TO HAVE AN I-BOLT PULLEY, BELT TENSIONER, ALTERNATOR, AND SERPENTINE BELT REPLACED. OTHER REPAIRS THAT ARE NEEDED ARE A FRONT SWAY BAR LINKS AND THE BEARING ON THE DRIVE SHAFT. THIS CAR HAS ONLY 92,000 MILES. *TR