SOMEONE WAS PREPARING TO CUT ME OFF, SO I SOUNDED THE HORN AS A WARNING. THE HORN WOULD NOT SHUT OFF. I PULLED THE FUSE TO QUIET THE HORN. TOOK IT TO THE DEALERSHIP SAME DAY AND WAS INFORMED THAT THE HORN/DRIVER AIR BAG RELAY NEEDED TO BE REPLACED AT OVER $700 JUST FOR THE PART! COMMON PROBLEM/POOR DESIGN FEATURE - SEE WWW.S…
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SOMEONE WAS PREPARING TO CUT ME OFF, SO I SOUNDED THE HORN AS A WARNING. THE HORN WOULD NOT SHUT OFF. I PULLED THE FUSE TO QUIET THE HORN. TOOK IT TO THE DEALERSHIP SAME DAY AND WAS INFORMED THAT THE HORN/DRIVER AIR BAG RELAY NEEDED TO BE REPLACED AT OVER $700 JUST FOR THE PART! COMMON PROBLEM/POOR DESIGN FEATURE - SEE WWW.SATURNFANS.COM/FORUMS/ARCHIVE/INDEX.PHP/T-52432.HTML. *NM
NHTSA ODI #10154547
51,045 miles · Oct 24, 2005
Electrical System
DT: THE CONSUMER STATED THAT THE HORN WENT OFF ON ITS OWN. THE CONSUMER HAD TO DISCONNECT THE BATTERY TO STOP THE VEHICLE. THE VEHICLE HAD NOT BEEN TAKEN TO ANY MECHANIC FOR THIS PROBLEM. *AK (11/23/05) *SC
NHTSA ODI #10140621
53,239 miles · Sep 9, 2005
Electrical System
IN THE MORNING MY WIFE ATTEMPTED TO START THE CAR AND IT DID NOT START. WHEN I GOT HOME FROM WORK I STARTED THE CAR, BUT THE IDLE WAS VERY ROUGH. I DROVE THE CAR AROUND THE BLOCK (STANDARD TRANSMISSION) AND IT WAS VERY DIFFICULT GETTING THE CAR TO ACCELERATE IN FIRST GEAR. AS I DROVE THE CAR TO THE DEALERSHIP, THE "SERVICE EN…
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IN THE MORNING MY WIFE ATTEMPTED TO START THE CAR AND IT DID NOT START. WHEN I GOT HOME FROM WORK I STARTED THE CAR, BUT THE IDLE WAS VERY ROUGH. I DROVE THE CAR AROUND THE BLOCK (STANDARD TRANSMISSION) AND IT WAS VERY DIFFICULT GETTING THE CAR TO ACCELERATE IN FIRST GEAR. AS I DROVE THE CAR TO THE DEALERSHIP, THE "SERVICE ENGINE SOON" LIGHT WAS FLASHING. THE IDLE WAS ROUGH, THE ENGINE WAS UNDERPOWERED, AND WHEN I CAME TO A COMPLETE STOP, THE ENGINE WOULD STALL. THE PARTS REPLACED WERE #12587426: COIL ASM, #12580215: MODULE AS, #12569190: SPARK PLUG. I DO NOT KNOW IF THE PARTS ARE AVAILABLE. THE REPAIRS WERE DONE AT SATURN OF NATIONAL CITY IN SAN DIEGO COUNTY. THIS VEHICLE IS A 2002 SATURN VUE. IT HAS THE 2.2L (L4) ENGINE. THE PARTS AND THE ENGINE ARE THE SAME ONES FOUND IN THE SATURN L-SERIES SEDAN, WHICH HAD A RECALL FOR THE IGNITION CONTROL MODULE. I BELIEVE THAT RECALL IS 03-C-06. I CALLED SATURN'S NATIONAL CUSTOMER SERVICE LINE AND THEY SAID THAT THE RECALL DOES NOT AFFECT MY VEHICLE, EVEN THOUGH IT HAS THE SAME ENGINE AND SAME PART NUMBERS THAT WERE SUBJECT TO RECALL FOR THE L-SERIES SEDAN. *NM
NHTSA ODI #10135970
36,000 miles · Aug 14, 2005
Electrical System
MY SATURN HAS TROUBLE STARTING. WHEN IT DOES START AND RUN THE HEADLIGHTS FLASH ON AND OFF CONSTANTLY, MY WINDSHIELD WIPERS WON'T SHUT OFF, AND THE ODOMETER WENT FROM READING 36,000 MILES TO READING 76,000 MILES. *NM
NHTSA ODI #10132765
25,000 miles · Jan 19, 2005
Air BagsElectrical System
MY FIANCE AND I BOTH PURCHASED A 2002 SATURN VUE. DURING THE COURSE OF NORMAL DRIVING SHE USED HER HORN IN ALERTING OTHER DRIVERS AND THE HORN FAILED TO STOP SOUNDING. THE ONLY REMEDY WAS TO PULL OVER AND REMOVE THE FUSE TO STOP THE HORN FROM SOUNDING. THIS OCCURRED THREE TIMES DURING HER OWNERSHIP OF THE VEHICLE AND EACH TIME T…
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MY FIANCE AND I BOTH PURCHASED A 2002 SATURN VUE. DURING THE COURSE OF NORMAL DRIVING SHE USED HER HORN IN ALERTING OTHER DRIVERS AND THE HORN FAILED TO STOP SOUNDING. THE ONLY REMEDY WAS TO PULL OVER AND REMOVE THE FUSE TO STOP THE HORN FROM SOUNDING. THIS OCCURRED THREE TIMES DURING HER OWNERSHIP OF THE VEHICLE AND EACH TIME THE DEFECTIVE PART WAS REPLACED THE PROBLEM WOULD RETURN SHORTLY AFTER. AFTER MUCH INQUIRY WE FINALLY HAD A MANAGER ADMIT TO US THERE WAS A PRODUCT REDESIGN TO FIX THE PROBLEM WITH IT SHORTING OUT WHICH ALSO AFFECTED THE AIR BAG FUNCTIONALITY AS WELL. BOTH SAFETY ISSUES. NOW DURING THE COURSE OF NORMAL DRIVING MY VEHICLE, ALSO A SATURN VUE OF THE SAME YEAR, HAS SUFFERED THE SAME FAILURE. ALTHOUGH THIS IS MY FIRST SUCH INCIDENT WITH THE PROBLEM, I SUSPECT THIS IS NOT AN ISOLATED CASE. I WAS TOLD THAT THE PART WOULD COST ROUGHLY $1000 TO REPLACE WHEN WE HAD TO REPLACE HERS THREE TIMES! I AM NOW FINDING MYSELF IN THE SAME SITUATION WHERE I HONKED THE HORN AND IT REFUSED TO TURN OFF UNTIL I PULLED THE FUSE. I ASSUME THEY WILL ALSO TRY TO CHARGE ME $1000 FOR IT'S REPAIR. *NM
NHTSA ODI #10107518
8,000 miles · Nov 18, 2004
Electrical System
THE HORN FAILED. DEALERSHIP SAID THAT CONSUMER HIT THE HORN PAD TOO HARD AND DAMAGED THE WIRING. THE PROBLEM WAS NOT RESOLVED. *AK
NHTSA ODI #10101277
6,628 miles · Oct 28, 2004
Back Over PreventionElectrical System
THE BATTERY DIES CONSTANTLY SINCE EARLY AUGUST OF 2002 (PURCHASED CAR ON JUNE 2002). UNABLE TO OPERATE CAR WHEN THE BATTERY DIES. MUST BE JUMPED TO BE ABLE TO OPERATE. IT HAS BEEN REPLACED TWICE AND THE RADIO ALSO HAS BEEN REPLACED ONCE. THE BATTERY DIES IF THE CAR IS NOT USED FOR MORE THAN 3 DAYS. CONTACTED THE DEALERSHIP A…
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THE BATTERY DIES CONSTANTLY SINCE EARLY AUGUST OF 2002 (PURCHASED CAR ON JUNE 2002). UNABLE TO OPERATE CAR WHEN THE BATTERY DIES. MUST BE JUMPED TO BE ABLE TO OPERATE. IT HAS BEEN REPLACED TWICE AND THE RADIO ALSO HAS BEEN REPLACED ONCE. THE BATTERY DIES IF THE CAR IS NOT USED FOR MORE THAN 3 DAYS. CONTACTED THE DEALERSHIP AND WAS TOLD IT WAS BECAUSE THE CAR WAS IDDLE FOR TOO LONG. VISITED THE DEALERSHIPS 8 TIMES IN 6 MONTHS FOR THIS PROBLEM - DEALERSHIP ACTIONS DO NOT FIX PROBLEM. I EXPERIENCED PROBLEMS WITH THE DASH AND THE LIGHTS COMING ON AND OFF. I EXPERIENCED PROBLEMS WITH THE ALARM - NOT ENGAGING AND MALFUNCTIONING. I ALSO EXPERIENCED PROBLEMS WITH THE WHEEL STEERING - NEEDING REPLACEMENT.*AK
NHTSA ODI #10097921
Mileage unknown · Apr 14, 2004
Electrical SystemSuspension
I HAVE HAD MY 2002 SATURN VUE FOR A LITTLE OVER A YEAR AND A HALF. THE PROBLEMS ACTUALLY STARTED AFTER ABOUT THREE MONTHS OF MY PURCHASE DATE. I HAVE CONTINUOUSLY HAD PROBLEMS WITH THE ENGINE LIGHT COMING, NEVER FOR THE SAME PROBLEM TWICE. THE ENTIRE COMPUTER HAD TO BE REPLACED ABOUT SIX MONTHS AGO, BUT IS CAUSING ME PROBLEMS…
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I HAVE HAD MY 2002 SATURN VUE FOR A LITTLE OVER A YEAR AND A HALF. THE PROBLEMS ACTUALLY STARTED AFTER ABOUT THREE MONTHS OF MY PURCHASE DATE. I HAVE CONTINUOUSLY HAD PROBLEMS WITH THE ENGINE LIGHT COMING, NEVER FOR THE SAME PROBLEM TWICE. THE ENTIRE COMPUTER HAD TO BE REPLACED ABOUT SIX MONTHS AGO, BUT IS CAUSING ME PROBLEMS AGAIN. I JUST PICKED IT UP LAST NIGHT AFTER THE PROBLEM WAS SUPPOSEDLY FIXED; THE LIGHT CAME BACK ON AGAIN THIS MORNING. THIS IS THE SEVENTH TIME I HAVE HAD PROBLEMS DEALING WITH THE ENGINE LIGHT. I ALSO HAVE HAD NUMEROUS PROBLEMS WITH THE FRONT-END SUSPENSION SYSTEM. THE TORSION BAR LINKS HAVE BEEN REPLACED TWICE, THE TORSION BAR BUSHINGS TWICE. THE LATEST INCIDENT HAPPENED A WEEK AGO AFTER THE SUSPENSION WAS SUPPOSEDLY FIXED. THE DEALERSHIP HAD PUT THE WRONG SIZE OF BUSHING ON THE TORSION BAR; IT CAME FLYING OFF WHILE TURNING INTO A PARKING LOT. THIS COULD HAVE POSED A PROBLEM IF THE PART WERE TO HIT ANYONE. MY WARRANTY IS ALMOST UP AND I AM AFRAID THAT I WILL BE STUCK PAYING FOR ALL OF THESE MANUFACTURING DEFECTS. I HAVE DONE RESEARCH AND KNOW FOR A FACT THAT MANY OTHER PEOPLE HAVE HAD THESE SAME PROBLEMS. I HAVE NOTIFIED SATURN CORP., BUT REALLY DID NOT GET ANYWHERE. THEY SENT ME A CHECK FOR ONE MONTHLY PAYMENT, HARDLY COMPENSATION FOR HAVING TO DRIVE TO THE DEALERSHIP TWELVE TIMES WITHIN ONE YEAR.
NHTSA ODI #10066136
600 miles · Jan 17, 2004
Electrical System
ELECTRICAL/IGNITION . *CB
NHTSA ODI #10054341
7,000 miles · Sep 12, 2003
Electrical System
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THIS PROBLEM OCCURRED THREE TIMES. DEALER NOTIFIED. *AK THE CONSUMER NOTICED THE RADIO/DASH LIGHTS WERE DIM PRIOR TO THE STALLING. THE BLOCK ASSEMBLY AND WIRING HARNESS JUNCTION WAS REPLACED. THE GROUND CONNECTOR IN THE LEFT FRONT BUMPER AREA WAS LOOSE AND …
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WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THIS PROBLEM OCCURRED THREE TIMES. DEALER NOTIFIED. *AK THE CONSUMER NOTICED THE RADIO/DASH LIGHTS WERE DIM PRIOR TO THE STALLING. THE BLOCK ASSEMBLY AND WIRING HARNESS JUNCTION WAS REPLACED. THE GROUND CONNECTOR IN THE LEFT FRONT BUMPER AREA WAS LOOSE AND WAS TIGHTENED/RE-ASSEMBLE. *SC *JB
General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." SOME VEHICLES WERE PRODUCED WITH REAR OUTER SEAT BELT SHOULDER GUIDE ANCHOR BOLTS THAT WERE INCORRECTLY INSTALLED.
Consequence & remedy
Consequence: IF THESE BOLTS WERE INCORRECTLY INSTALLED, THEY WOULD NOT WITHSTAND THE LOAD REQUIREMENTS OF THE STANDARD. IF AN ANCHORAGE FAILED IN A CRASH, THE OCCUPANT WOULD NOT BE PROPERLY RESTRAINED AND COULD HAVE AN INCREASED RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE REAR SHOULDER GUIDE ANCHOR BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SATURN AT 1-800-553-6000.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
PE04052 · Rear Suspension Toe Control Link
Opened Jul 22, 2004 · Closed Nov 1, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Additional source detail variants (2)
Suspension
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
Suspension:rear
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF REAR SUSPENSION FAILURE IN THE SUBJECT VEHICLES DURING CERTAIN SEVERE DRIVING MANEUVERS.THE INVESTIGATION WAS PROMPTED BY NHTSA-CONDUCTED NCAP DYNAMIC ROLLOVER TEST INCIDENTS INVOLVING MY 2004 SATURN VUE VEHICLES AND ONE CONSUMER COMPLAINT THAT ALLEGED WHEN RECOVERING FROM A ROAD EDGE DEPARTURE, THE LEFT-REAR WHEEL OF A MY 2003 SATURN VUE ?BENT UNDERNEATH THE VEHICLE,? RESULTING IN A ROLLOVER CRASH.ODI ANALYSIS INDICATES THAT REAR SUSPENSION FAILURE DURING THE NCAP TESTS WAS THE RESULT OF WHEEL RIM-PAVEMENT CONTACT TRANSMITTING SIGNIFICANT COMPRESSIVE FORCES TO THE TOE CONTROL LINK, THUS CAUSING IT TO BUCKLE.THIS FAILURE OCCURRED AT LOW SPEED DURING A SEVERE TEST USED TO ASSESS ROLL STABILITY.THE FORCES GENERATED DURING THIS TYPE OF WHEEL-RIM PAVEMENT CONTACT ARE MORE THAN SIX TIMES THE GREATEST FORCES MEASURED DURING GM?S MOST SEVERE VEHICLE DEVELOPMENT AND VALIDATION TESTING.ODI INSPECTION AND ANALYSIS OF CONSUMER COMPLAINT VEHICLES SHOWED THAT DAMAGE TO THE TOE CONTROL LINK APPEARED TO BE THE RESULT OF VEHICLE CRASHES AND DID NOT PRECIPITATE THE CRASHES.TO DATE, ODI IS AWARE OF NO VEHICLE CRASHES OR ROLLOVER INCIDENTS RELATED TO THE ALLEGED DEFECT.ADDITIONALLY, THE MANUFACTURER HAS NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY CUSTOMER SATISFACTION SERVICE CAMPAIGN TO STRENGTHEN THE REAR SUSPENSION OF THE SUBJECT VEHICLES.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED. ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
2002 Saturn Vue Problems, Complaints & Recalls | Skip That Year
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