1997 Saturn Sl

SEVERE RUST OUT OF THE SUSPENSION SUB-FRAME (ENGINE CRADLE) ALONG THE LEFT SIDE, PARTICULARLY AT THE LOWER CONTROL ARM MOUNT POCKET. THIS CONDITION WAS CAUGHT BEFORE THE LEFT FRONT LOWER CONTROL ARM BROKE LOOSE DUE TO THE RUSTED SUB-FRAME. RUST CONDITION WAS CONFINED TO THE LEFT SIDE OF THE SUB-FRAME WITH NO APPARENT ISSUE WITH THE RIGHT SIDE OR CROSS BEAMS. BROUGHT TO SATURN'S ATTENTION BUT CONCERN WAS DENIED AS THE "VEHICLE IS OUT OF WARRANTY". SATURN NEVER ADDRESSED THE ISSUE THAT THE SUB-FRAME IS A COMPONENT THAT SHOULD LAST THE LIFETIME OF THE VEHICLE. *TR

TL*THE CONTACT OWNS A 1997 SATURN SL2. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE HOOD. HE THEN PULLED OVER AS THE SMOKE TURNED INTO FLAMES. AFTER HE EXTINGUISHED THE FIRE, HE RESTARTED THE VEHICLE AND OIL SPRAYED OUT FROM THE CYLINDER HEAD. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 131,000. UPDATED 01-11-08. *KB UPDATED 12/12/07 *TR

A EXTREME PROBLEM WITH OIL CONSUMPTION SINCE THE TIME OF OWNERSHIP OF THE VEHICLE AND THE PROBLEM IS GETTING WORSE WITH EVERY MILE DRIVEN. I AM AT THE POINT NOW OF PUTTING/ADDING 2-3 QUARTS OF OIL EVERY 300-400 MILES. ENGINE FREEZE IS NOW ON THE HORIZON DUE TO SLUDGE BUILD-UP. AND I'VE BEEN TOLD THIS IS WHAT SATURNS DO. CAN THIS BE RIGHT TO THE CONSUMER. *NM

DEFECT DETAILS: DESIGN FLAW IN THE ENGINE CYLINDER HEAD ASSEMBLY CAUSES CRACKS IN THE CYLINDER HEAD. ALLOWS MOTOR OIL TO LEAK INTO THE COOLING SYSTEM/RADIATOR MIXING WITH ENGINE COOLANT IN THE ENGINE COOLANT RECOVERY RESERVOIR. MAKES THE CAR RUN HOT, RESULT IN OVERHEATING WITH POTENTIAL TO RESULT IN CRASHES. SOLUTION: TO REPLACE CYLINDER HEAD ASSEMBLY GM/SATURN RESPONSE: COMPLAINT FILED WITH GM ON SEPTEMBER 10, 2004 VIA WRITTEN LETTER. GM RESPONSE TO THAT LETTER WAS A COURTESY CALL TO "THANK" US FOR OUR "FEEDBACK" AND HOW IT WILL BE PUT IN A DATABASE FOR THEIR ENGINEERS TO UTILIZE IN FUTURE DESIGN. WHAT A JOKE. NO HELP OR RESOLUTION OFFERED. NO RECALL OR ANY OTHER NOTICE WAS SENT VERBALLY OR IN WRITING TO US. REFUSED TO STAND BEHIND THEIR DEFECTIVE PRODUCT. HAD PRIOR KNOWLEDGE OF DEFECT AND FAILED TO DISCLOSE TO US. AMOUNTS TO FRAUDULENT BUSINESS AND UNFAIR TRADE PRACTICES. GM/SATURN KNEW ABOUT THIS FLAW IN 1997 SATURN SL-1 WHEN THEY SOLD THE CAR TO US, BUT NEVER DISCLOSED IT AND NEVER OFFERED TO FIX IT. REFER TO BULLETIN NUMBER 96T65 AND BULLETIN DATE: NOVEMBER 1996 ON HTTP://WWW.EDMUNDS.COM. IN THE LAST 12 MONTHS, OUR CAR HAD TO BE BROUGHT TO A MECHANIC TWICE DUE TO "CLOSE TO OVERHEATING". THE CAR IS 7 1/2 YEARS OLD AND HAS LESS THAN 85,000 MILES ON IT WITH OIL CHANGES ON TIME & ALL RECOMMENDED MAINT. ON TIME. SINCE GM/SATURN DEALERSHIP IN RENO, NEVADA DID NOT OFFER TO FIX THE DEFECT, WE GOT IT FIXED BY ANOTHER MECHANIC. COST = $1827.25. WE BELIEVE THIS IS FRAUDULENT BUSINESS PRACTICE ON PART OF GM/SATURN TO KNOWINGLY SELL THEIR DEFECTIVE CAR TO CONSUMERS WITHOUT DISCLOSING THIS AT THE TIME OF SALE AND NEVER OFFERING TO FIX THE DEFECT EVENTHOUGH IT MAY CAUSE ACCIDENTS AND PUT SAFETY OF THE OCCUPANTS AT RISK. WE ARE SEEKING FOR REIMBURSEMENT OF THE COST OF REPAIRING THIS KNOWN DEFECTIVE PRODUCT FROM GM. A COPY OF THAT REQUEST WILL BE MAILED TO YOU SEPARATELY. WE HOPE YOUR AGENCY HAS THE AUTHORITY AND PASSION TO DO SOMETHING ABOUT IT. *NM

WHILE DRIVING AT APP. 45 MPH ON A CITY ROAD THERE WAS A LOUD CLUNKING SOUND IN THE ENGINE FOLLOWED BY A CONTINUOUS RATTLE. I PULLED OFF THE ROAD AND TURNED OFF THE VEHICLE. THE SERPENTINE BELT HAD COME OFF THE PULLEY BY 3/4 INCH. I PROCEEDED TO GET THE BELT SO THAT IT WOULD NOT WORK ITSELF OFF. I PROMPTLY WENT TO THE LOCAL EXXON AND PULLED OFF THE BELT AND PUT THE CAR ON A LIFT. AFTER INSPECTION IT WAS NOTED THAT THE ALTERNATOR BRACKET..AN EXTENSION OF THE ENGINE BLOCK, HAD BROKEN OFF CLEANLY. AFTER CONSULTING WITH THE MECHANICS THERE, AND 2 OTHER ASE CERTIFIED MECHANICS, IT WAS DETERMINED THAT THE CAUSE WAS A DEFECT IN THE CASTING OF THE ENGINE BLOCK. I CONTACTED THE LOCAL SATURN DEALERSHIP WHO WAS OF NO HELP. I WILL BE HAVING THE BRAKING TIG WELDED BACK ON MONDAY, THEN DRIVING TO THE DEALERSHIP WITH PICTURES AND DOCUMENTATION ASKING FOR REIMBURSEMENT OF THE COST. *LA