1999 Saturn SC1

CONSUMER COMPLAINT CONCERNING THE 1999 SATURN SC2 SHIFTER ASSEMBLY DESIGN DEFECT. *TS THE CONSUMER WAS PULLING OUT OF A PARKING LOT WHEN HE LOST THE ABILITY TO SHIFT GEARS. UPON INSPECTION, THE FAILURE WAS ATTRIBUTED TO A BUSHING THAT CONNECTS THE LOWER OF THE STICK SHIFT TO THE CABLES ATTACHED TO THE TRANSMISSION. THE PART WAS MADE OF PLASTIC OR VINYL AND IT SPLIT APART AROUND THE ENTIRE CIRCUMFERENCE, THUS ALLOWING THE CABLES TO COME OFF THE SHIFTER. *JB

REAR SWAY BAR LINK ON 99' SC2 COUPE GONE DRY AT 85,000 MILES. MAKING LOUD ANNOYING CREAKING NOISE. THESE UNITS ARE SEALED AND NOT MENT FOR PERIODIC LUBRICATION. WHEN CALL WAS PLACED TO SATURN PARTS DEPARTMENT TO PRICE REPLACEMENT PART, PARTS CLERK KNEW RIGHT AWAY OFF THE TOP OF HIS HEAD THAT IT WAS $80.00 PER LINK. THINK THEY SELL MANY OF THESE FOR CLERK TO KNOW PRICE WITHOUT LOOKUP. THINK THIS IS COMMON PROBLEM THAT SATURN IS NOT WILLING TO ADMIT.

THE PLASTIC BUTTON THAT ATTACHES TO THE SPRING TO LOCK THE EMERGENCY BREAK INTO PLACE BROKE. THIS PIECE IS APPROXIMATELY ONE OUNCE AT MOST AND IT BROKE WHILE THE VEHICLE WAS UNOCCUPIED AND NOT ON AN INCLINE. HAD THE VEHICLE BEEN ON A HILL, IT WOULD HAVE GREATLY INCREASED THE CHANCES OF INJURIES AND/OR FATALITIES. WHEN I CONTACTED SATURN, I WAS ADVISED THAT THE REPAIR WOULD COST $250 AND THAT IT WAS COMMON ENOUGH TO WHICH IT HAD BEEN SEEN MULTIPLE TIMES BY THE MECHANICAL REPRESENTATIVE TO WHICH I WAS SPEAKING. I WAS FURTHER ADVISED THAT SINCE AN EMERGENCY BREAK IS NOT A SAFETY MECHANISM, IT WOULD NOT BE SUBJECT TO A RECALL OR A RECALL RELATED INVESTIGATION.*AK

THE SEAT BELTS DO NOT RETRACT. IT TAKES OVER 10 MINUTES FOR THEM TO RETRACT ONCE YOU UNFASTEN THEM. MY SEAT BELTS WERE REPLACED WHILE UNDER WARRANTY AND THE PROBLEM WAS STILL NOT CORRECTED. I WAS TOLD "THAT IS HOW THEY WORK". I AM NOW HAVING PROBLEMS WITH THEM LOCKING WHILE DRIVING. THE LOCKING IS NOT TRIGGERED BY ANYTHING THAT WE HAVE FOUND IT JUST WON'T MOVE WHEN YOU TRY TO. YOU CAN'T MOVE UNLESS YOU UNDO THE SEAT BELT WAIT FOR IT TO RETRACT AND THEN REFASTEN IT. WHEN YOU UNFASTEN IT THERE IS A CLICKING NOISE AS IT RETRACTS. THERE HAS ALWAYS BEEN A PROBLEM WITH THEM WANTING TO HANG UP WHEN YOU PULL ON IT TO PUT IT ON. THIS PROBLEM HAS EXISTED SINCE JUST A FEW MONTHS AFTER I BOUGHT THE CAR. IT CONTINUED TO GET WORSE. AFTER NUMEROUS COMPLAINTS THEY REPLACED ALL THE SEAT BELTS IN THE CAR. THE SITUATION IMPROVED SLIGHTLY BUT THEN STARTED GETTING WORSE AGAIN. FROM THAT POINT ON THEY TOLD ME THAT THERE WAS NOTHING THAT COULD BE DONE. *NLM

THE SUN ROOF FAILED, AND TO HAVE IT FIXED COST 1200 DOLLARS. I CONTACTED SATURN OF CARY AND SATURN CUSTOMER ASSISTANCE AT 18005536000 AND TALKED TO PEGGY. SHE SAID SINCE IT WAS NOT FIXED AT A SATURN DEALER THEY WOULD NOT CONSIDER IT. I TOLD HER OF MY PREVIOUS EXPERIENCE WITH MY PREVIOUS SATURN BURNING UP ALL BY ITSELF, AFTER THEY REPLACED A VALVE COVER GASKET, AND THE CAR BEING TOTALED. THEY DID NOTHING ABOUT THAT, EITHER. I HAD THE SUN ROOF FIXED BY TECHNIQUEST OF CARY, WHO SUGGESTED I GET SATURN TO HELP ME WITH THE COST OF THIS, AS 1200 DOLLARS TO REPAIR THIS, AND SATURN SURPRIZINGLY KEEPING PLENTY OF THIS ITEMS IN STOCK, POINT OT A PROBLEM SATURN DOES NOT WANT TO ADMIT TO. MR

WHILE IN MOTION, CONSUMER PLACED THE VEHICLE IN CRUISE CONTROL, MAINTAINING A SPEED OF 66 MPH. CONSUMER HAD TO APPLY THE BRAKES TO AVOID AN ACCIDENT. CONSUMER FELT THE BRAKES CATCH, THEN THERE WAS A LETTING GO FEELING. THE REAR OF THE VEHICLE BEGAN TO FISHTAIL FROM SIDE TO SIDE. THE VEHICLE WAS UNRESPONSIVE TO THE BRAKING EFFORTS. CONSUMER TRIED TO EXIT THE ROAD. THE VEHICLE HIT THE RISING OF THE MEDIAN AND FLIPPED ONTO ITS ROOF. CONSUMER SUFFERED VARIOUS BODILY INJURIES. CONSUMER REQUESTS THE DEFECTS ENDURED BE INVESTIGATED, CONSUMER LOOKED AT THE BOTTOM OF THE VEHICLE AND OBSERVED THAT THE RIGHT REAR WHEEL HAD DE-BEADED AND HAD NO AIR, THIS IS WHAT CAUSED THE VEHICLE TO FISHTAIL, TIRE IS A FIRESTONE LEMANS HR TUBLPS 195/60R15, IN THE ACCIDENT, THE AIRBAG FAILED TO DEPLOY. *JG